For the first time, I decided to buy a brand new bike and overall had a very good experience. The workers helped me pick out a more appropriate bike for my height after the bike I had originally ordered online did not fit perfectly. I live in galveston, so the store was kind enough to get my new bike assembled and ready same day! Also after being chastised for not regularly wearing a helmet by the workers, I am happy to report I now religiously wear my helmet everywhere. :) very kind and knowledgeable workers

We have recently bought two bicycles from this place, and the buying experience was absolutely pleasant and stress free. All staff are knowledgeable, friendly, and courteous. We were able to test drive the bikes we were interested in, and felt no pressure if we were undecided. All was great and ultimately came back to buy our daughter her bike! Shout out to Sharla for the awesome customer service and for having such a great vibe and being so amiable!!!! 😎

Every employee at this bike shop has been so helpful and patient with me as I explored my bike options. I was initially overwhelmed trying to figure out which bike would work for me but the staff did amazing in answering all my questions and offering their advice and expertise in what would match my needs. It never felt like any of the employees were trying to make a sale off of me when they were assisting me. This shop has a great variety of bikes and they will also let you test ride the bike to make sure that you are feeling comfortable with a potential option. They really went above and beyond for me in my bike buying journey and will definitely recommend anyone I know who is looking to buy a bike to purchase from this shop.

Horrible. Had my bike for 2 weeks. I called to check every few days. They said a few more days. I finally I call they say it will be ready at 2PM. Then they call back and say we dont have you tube size.

Ive always had good experiences with Ham Cycles. Staff here give good advice and are very informative. I never get the feeling that Im being judged for asking questions that are probably common knowledge to other cyclists

Love this place!! The staffs energy is on point and they are super knowledgeable with bike recommendations and gear. Not only that but they will go out of their way to help you out with tips on proper bike maintenance. Def check this place out instead of the big corporate chains. Shoutout to Sharla for being such a great help.

Great selection of both gear and bikes. Customer service was, like their great quality selection of fixed gears, off the chain! Sharla in particular is a treasure and provided the upmost satisfactory assistance and information on just about everything in the store! Definitely recommend this place for all of your two-wheeled needs.

Been going here for years, full builds, little pieces, tubes and flat repairs, dope gear and great staff. Up HAM Cycles!

Brought my bike for an issue with handle bar . Fixed it in no time and didnt charge me (said that was really no big deal) . Wish any commercial activity of any sort treated customers like that. Ill be back for pretty much everything bike-wise.

Good service and had what I needed in stock.

I had a flat and rushed my bike to shop with about 5 minutes before closing. The guy turned me away but said he would sell me the tube. Didn’t have time to change the flat but had time to sell me the tube?? Anything for that cash? I believe most places would offer to do it while the most this place offered was to make them cash. Do not recommend for lack of customer service.

Absolutely terrific service that went above and beyond! I got a flat tire 10 miles from home, and they helped me fix it even though it was closing time. Forever grateful to Ham Cycles!

After bike shopping for a couple of months, this place by far has the best service I’ve experienced. Sometimes I find bike shops to be unnecessarily intimidating and belittling if you don’t know everything about bikes, but this place is the opposite. Super welcoming and kind, and they want to get their customers the best bike for their needs. Highly recommend :)

Customer service is so great here, especially from Jonathan! He did a great job with the bike too!

Such an amazing shop. Staff there are so nice and very helpful.

Absolutely fantastic service! Even when I have struggled to install on my own a product purchased through them (pedals, cages etc) there was no hesitation to help me out even when I returned defeated after trying by myself at home ;) and the entire crew there has been nothing short of wonderful to deal with!! Wonderful people and highly reccomend stopping by!

Took a custom paint bike in. Got it back all scratched in multiple places. My hand wrap was replaced and already coming off. They worked on my brakes and didn’t tighten them back to the frame. Bolts came off without even riding the bike. Paid for tune up and tubes. Tubes weren’t replaced and caps were missing. All in all the workers are cool. But won’t recommend, sorry not worth the trouble. Took it to another shop to get everything done right. Was told the bike would be done on Monday-Tuesday the latest. I got it back Thursday, with incomplete work.

Great neighborhood bike shop! Staff is very friendly and helpful.

These guys are the real deal. I wanted to change my saddle but didnt have the right tool, they were more than happy to help me out for no charge. I also had a flat repaired here for a very reasonable fee (if I recall it was

Very nice and professional stuff, they helped me out with fixing my bike free. Thank you.

CAVEAT EMPTOR - BUYER BEWARE(seriously dont go to this shop they will rip you off)Choose FLETCHER BIKE STUDIO insteadI paid $120 to get my bike tuned up and a derailleur replaced. This bike shop is beyond awful, the derailleur wasnt even the problem and the techs didnt install it correctly- amateur hour. Read the other reviews, its pathetic- the owner has a habit of long winded replies which shirk his responsibility to his customers and generally just sounds asinine. Weak attempts at pulling wool over our eyes.Ill be dropping the derailleur off and issuing a chargeback.Dont support a business which treats their customers like this, dont be fooled by the owner trying to place blame on the customers, take your money elsewhere. FLETCHER BIKE STUDIO is an excellent choice, they will take good care of you there.Choose FLETCHER BIKE STUDIO off Fairview!

Like a scorching case of herpes, you should avoid Ham Cycles at all costs.I still cant believe what happened to me with this bike shop, as it defies all reason, but here goes:I went into the shop to purchase a bike after selecting it from their website. I purchased the bike, but was told it wasnt on-site and that they would need to bring it into the shop for me to pick up another time. I agreed. A few days later, I received a phone call informing me that they actually did not have the bike I purchased, and I was asked to consider an alternative bike that they did have in stock. I agreed to consider it, ultimately decided the alternative wouldnt work, went to their website again, and saw another bike that was reported as in-stock that I could live with instead. I called the shop to let them know about this other bike, and was told that their website wasnt correct and they didnt have that bike in stock, either. Picking up a pattern here?But it gets worse.At that point I decided to throw my hands up, get my money back, and start over with another local bike shop.No refunds, I was told.What? You sell me a bike you dont actually have, none of your alternatives will work, so I want my money back. Thats it. Theres really nothing more to discuss, I responded.No refunds.I then asked to speak with the manager/owner, and was nervously (almost fearfully) told that the owner does not speak with customers directly, because if he did, he would spend all of his time calling upset customers. Yes, thats really what I was told. The staff at Ham Cycles must be so proud to work there!Anyway, I let the shop know they had exactly two days to refund my credit card, or I would dispute the charge and get my money back that way.On the second day, I receive a phone call from the bike shop, trying to talk me into yet another bike. Having lost all interest in doing any business at all with Ham Cycles, I declined and simply asked for my money back.Well, we can break our policy for you and do the refund, but theres going to be a restocking fee, I was informed, almost as if they felt they were doing me a favor.Yes, thats right, they were going to charge me a restocking fee for a bike they never had to begin with. Which is exactly what they did; they charged me a $53.04 restocking fee for a bike that never existed. Wow.In the end, I disputed the charge with my credit card company and got my money back.Now, Ive noticed that in many of the owners responses to other negative reviews (I guess thats what it takes to get this owner to interact with you!), the owner gives long, intricate explanations for why the customer is wrong and he is right. But for what its worth, if the owner put in even a fraction of the effort into doing right by his customers to begin with that he puts into his responses to all of these negative reviews, he probably wouldnt have such reviews to begin with. But what do I know, right?So I wanted to write this review to try to help others avoid Ham Cycles. Because, just like there isnt a cure for herpes, there doesnt seem to be a cure for Ham Cycles, either.

This is my favorite shop in Houston. The employees always treat everyone with the same respect and are good with explaining what exactly was/is wrong with my bike and what needs to be done to fix it

My experience at this bike shop started very positively but ended abysmally. The shop kept setting expectations that they did not keep. I test rode several bikes and the promised to have a bike ready for me multiple times on different dates. When I finally got to the shop to pick up my bike today they said it wasn’t even built and that I will need to pre-pay the full amount for them to be motivated to build it for me at all. This final person I talk to also said that at a minimum they should’ve received a deposit, which I would have been happy to pay if I had been asked in the first place. She was extremely rude and expressed clearly that she did not want my business. It’s a shame when a customer is so excited about a product and money is no issue but Customer Service gets in the way of an easy and satisfying transaction. Cool bikes but too cool for you service.

Always great vibes upon entering the shop. There is a great selection of cool little accessories such as bicycle bells, cycling apparel, bicycle lights, and locks. Honestly, this is one of the hippest/raddest bicycle shops youll encounter in Houston!

I rarely write reviews, but I have been so impressed with my experience at Ham Cycles over the past few years I figured it was about time. I ride and old Craigslist procured commuter daily to the med center and it is frequently left out int he elements. Ive had several small issues with it over the years and have brought it to Ham multiple times. They have always been up front about pricing and good about communicating how long I should expect service to take and updating me promptly if either changes. Most recently, while repairing the brakes, they found out an axel loose, which I had not been quoted for. They updated me about this, made an extra run to the supply store and just charged me a bit extra for the parts only. My bike rides better now than when I bought it 2.5 years ago! Ham excels in customer service and you can feel confident they have your best interest at heart. Im happy to continue supporting this local shop! Thanks yall!

Sharla is amazing! She was kind, knowledgeable and totally helped me become mom of the year by adjusting my son’s bike. It was a simple task (not to me as a layman of bikes), but she took it on as a true professional. Thank you much, Sharla!

Id give them -1 Star if I could. Took my bike in to ask what a repair would cost and how long it would take. They told me it would take 2-3 days and cost $30-40 as the parts were in stock. Since I was riding at the time, I brought the bike back several days later to drop it off. They told me Id receive a notification via text or call when the bike was ready. 7 days later, I called and the bike wasnt ready. The guy on the phone said he didnt know why anyone would have told me 2-3 days to fix and that their current repair time is 8 days. 13 days after drop off, I went in to check since I had not received a text or call. The bike was sitting in the rack ready for pickup and they charged me twice as much. $35 for the parts and $35 for the labor. If I knew it wouldve been that much I probably wouldnt have opted to repair it. I only paid $185 for the bike brand new. This seemed a little too much like a lie to get me to drop off the bike so they could screw me. Ill be taking my business to Houston Bicycle from now on, Ive had great experience there. Lesson learned. Ouch.

Was told my new wheel would arrive in less than 5 days, but it’s been almost a month without delivery. Ham Cycles quickly let me cancel my order but I’ve had to fight for over two weeks to get a refund. Been calling and going into the store for two weeks but keep getting told I cannot be refunded. In all this wasted time, I was able to get a new wheel & two new bikes at Bike Barn.

Went to Ham after I had an issue while riding in Montrose. I ran my bike to the store and they quickly fixed it even though they knew I only had a 20 on me, which would leave me a couple dollars short. Thank you for helping me!!!

So helpful. I walked in and told them I needed a bike but not sure what kind. Have me options and explained the benefits. Bought the one I needed and saved money based on what was pitched to me at other bike shops

One of my favorite places in the City. Extremely helpful staff, had my bike back up & running in no-time. The prices were reasonable. I will be coming here next time I need to buy a bike for myself or a family member. Thanks ham!

Outstanding customer service, gave great advice, have been wonderful to work with. Im extremely pleased with Ham Cycles. I purchased during the Covid pandemic, when everyone and their dog wanted a bicycle. These poor guys were slammed with business, but still took the time to work with me, teach me about the product and give their recommendations and advice. Ive been back four times since, and every time they have been patient and helpful and kind. Ive only had the opportunity to refer them twice in person, but for those out there looking for a bike or cycle equipment, I encourage you to give Ham cycles a try.

The staff here is friendly and knowledgeable. On two different occasions they have helped me with special requests. They are a great local bike shop!

Incredible service! Other shops gave me the runaround and told me lies. Edward and his father run a clean shop, do great work and care about their customers.

Didnt purchase anything from them just called for some help and they were more than happy to take care of me. Next purchase I make I will go through them as their customer service is excellent

I needed some advice and guidance when it came to fixing up an old bicycle; was not disappointed after leaving Ham Cycles. I got the help that I requested immediately, and was shown an extensive (yet affordable) set of options when faced with looking for new parts.

Bike shops can be intimidating but HAMs staff are both knowledgeable and incredibly kind. I dont go anywhere else for my biking needs.

These people pick the type of bike you have or choose who they provide service to. Its alright with me, I wont give my money to them. Problem was, we wasted our time going there. I called prior to coming and explained to the lady who answered the phone what type of bike I have and what services I need. She said they have the tire size I need and they can do tune up. I told her I ll bring my bike and she said, See you. But when we got there, we were turned away by a male staff. He told us that they have a long cue and they wont be able to take my sons bike for service. Lady never told me that! We wont waste our time going there in the first place if she told me that over the phone. Bring your bike somewhere else.

Brought my bike in for a tune-up and was very happy. Fast turn-around time, a fair price, and knowledgeable/cool staff. Will mos def be back!

Sweet local bike shop, the employees were very helpful in getting the right size bike for me as it was my first time buying one. I was able to shop/buy on their site and then pick up the bicycle the next day. The bike itself is awesome and I get a ton of compliments on it daily!!

Went to HAM at the beginning of the quarantine! Needed a new bike to start working out. The staff was really helpful and answered all my questions regarding what kind of bike I should get. Walked out with a great bike and some really cool “Montrose” Merch. They have other cool bike jerseys and tees as well. Definitely going back!

I bought a Gazzetta from these guys and ever since then Ive been hooked. Love the shop and how willing they are to help. I sent some friends there way too, people that didnt know much about bikes, and they explained in detail a lot about the type of bike that would work best for them given their lifestyle. Then helped set them up with something nice too. Ill be going back for sure

Brought my bike in after a minor collision with a car. Front wheel was cracked in half and brakes and gears were all badly affected. They fixed my bike up during the height of COVID restrictions and several months later my bike is still in great shape. Thanks, y’all.

Tough times to get cycling gear. The gentleman that helped was very friendly and helpful. Got some great shoes at a good price.

Great bike shop, great service.

Great service and always a pleasurable experience. These folks are passionate about bike gear and it shows when they take the time to help you. Highly recommend

Great little shop.

Great staff. Great Selection and some awesome vinyl on their exterior.

Edward helped me out today. This guy taught me so much and was so honest. He wasn’t pushy at all and did an awesome job on my bike. I would highly recommend seeing this guy. Clearly passionate about what he does. He gave me great advice on future bike purchases.

The guys at HAM are always friendly, the shop is always welcoming, and they genuinely care about the Houston cycling community. I wouldn’t hesitate to recommend them to anyone looking for a bike or to receive quality service.

I didn’t like the strict mask mandate but I understand it’s all good. Customer service was excellent staff are excellent and the bike is awesome!!!

Super friendly staff. Great customer service. Kasey is a looking fine. Quite a snack.

Very happy with this bike shop. Got a new bike here after visiting 3 other area stores. Excellent price, value oriented shop. Good focus on customer needs, they dont try to over sell you. Edward was great!

Great place. Helped outfit me with a new commuter bike. They were very personable and listened to my needs. They assisted in helping me navigate accessories and let me test different bikes with these accessories. All in all, I am very satisfied. If you read YELP, please take note, that yelp only puts out bad reviews until the company pays for Yelp account... That is the only way good reviews will show up.

My favorite local bike shop! Always very accommodating, quick, and fair when I need something big or small done. Pretty small shop, but they make up for it with character, accessories, and merch that you wont find anywhere else in Houston. They offer a Bike Houston discount also, so please support both groups!

10/10 would recommend. Nice guys with a vast knowledge of bikes. Kasey is the friendliest owner in town and Matt does exceptional work. I have no comment in regards to Edward.

It was a very simple and to-the-point visit. After an initial attempt to put together a performance hybrid bicycle, I had some issues with the brakes and gear shifters.I brought it in, and one of the guys there took it and looked at it and noted some more oddities with the construction of the bicycle. He knew immediately that it was constructed out of the box, and there were more things other than brakes and gear shifters that were off.He was incredibly fair - he kind of glanced at it and said that most of the work would essentially be deconstructing and reconstructing the bicycle, basically a full set-up... but since it was kind of already put together, they only charged $40. I thought it was a really fair price for someone to go through the entire bicycle and fix everything that was wrong. I was sure they were going to follow up with we had to add/fix such and such so it cost an extra X to do so... so your NEW total is...But they didnt. Just 40 bucks plus tax. They were really cool about it. My brakes and gear shifters work great, and the weird wiggle in my bike is gone, now, too! I will definitely be coming back here for any other tweaks and repairs for my bicycles in the future.

Best bicycle shop in central Houston and the greatest staff and owner. Great products, fair pricing and always a pleasure experience when I visit the shop.

Hands down the best local shop in town. The bike techs are knowledgeable and super down to earth and easy to vibe with. The shop also has a wide variety of bikes to choose from that are all dialed in and ready to go.

I absolutely love this place. Ive been here about five times and theyre always incredibly helpful. I bought my first bike back in December based on their recommendations and I have no doubt that it is the perfect bike for me. Did I mention that theyre fast? I tried to write this review while Max added a kickstand and a water bottle cage, and he finished before I was two sentences in. Awesome. I wont go anywhere else to address my cycling needs.

Great staff and experience! Edward took great care of me, and I watched him multi-task with multiple customers. It was busy but he still managed to explain everything he did to my bike!Really great local shop! Would recommend!

I was coming from Guild shop today I stumbled on this bike shop by coincidence . The manger was very helpful and pleasant with me . He put air in my bicycle tire for free but I gave him two Bucks tip . And I bought an adapter now I can put air in my tires without going too any bike shop. That was a blessing in disguise for only three bucks the adapter .

Super friendly and courteous crew, very considerate and cautious about social distance. Well informed staff and great selection of bikes.

Extremely hospitable and informative. If you give the hardworking crew anything less than a 5/5, then you walked in grumpy af to begin with. The staff will not hold back on useful information and tips. Thank you Ham Cycles!-Marty

Awesome customer service, super easy to order online, and very easy pickup!

Ham Cycles solved my brake problems with incredible tenacity, creativity, skill and intelligence. I had taken my bike to two other shops. Hams solved what the others couldnt. The actually listened to me. They also took time teach me how the brakes work, how they are engineered, and how to properly care for my bikes brakes. I cannot recommend them highly enough.

Friendly shop with knowledgeable staff. Great selection of products in all price ranges. Overall cool place with laid-back environment.

I love the vibe of this shop! Whenever I go in, theyre always nice and smiling. Theyre always cracking jokes and I always leave happier.Im also so excited theres a girl working there now! Go women in cycling!

The Best Houston Bike Shop!A great Houston business. No one tries to bike snob you into a major purchase. They suggest only what you need. If they dont have it in-stock theyll rush order it for you. These guys do good work, theyre centrally located, they have a great selection of products and guess what??? THEYRE OPEN 7 DAYS A WEEK!

Dropped my bike off close to opening to get a tune up, new tire, and a broken spoke replaced. Got a call just a few hours later saying everything was done, and was able to swing by to get my bike for a ride that afternoon. Being still a more novice rider the mechanic gave me some suggestions for maintenance. They seemed to care more about my riding experience and safety than the dollars going into the register. I will definitely continue to use these guys in the future, and its just a bonus they happen to be a local shop.

Great local bike shop in the heart of Montrose and a friendly staff. They also have a lot of their own kit designs and apparel items youve probably seen around town.

Bought 2 all new tires and tubes 6 months ago for a total of over $200 and SPECIFICALLY made it clear that, as a bike commuter of almost a decade, I needed something that held up to the 4 years the ones I was on took care of me for. Being a person with enough common sense to research the basics of my day to day, I wasnt 100% convinced in the beginning I got what I paid for, but I figured they knew better than me there and let it go. My own fault for not calling it out at the point, but this review is the product of the constant deflation issues, defective valve, and losing a tire on the half inch lip of a driveway, wiping out horribly, and bending a rim. You guys had one chance to do right by me and failed to the tune of causing me harm. I hope a thousand people read this review and decide to go elsewhere. Thanks for scrapes and bruises.*After your response I will make certain I direct people away from this shop and really hope that people take this to heart. I am an experienced cyclist whose bike was with you for a week. If I didnt know how to take complete control, there would be another ghost bike off Dumble.It wasnt under my name. It was under my small business name. But regardless, choosing to buck a review instead of directly contacting me speaks volumes about how you treat neighborhood people. I didnt ask for anything from you beyond my purchase.I might have responded positively to a response that didnt include how the products you have chosen to saddle people with are not of consistent quality, or how deep your faith in the experience of your staff is, but now Im certain people should steer completely clear of you and I dont doubt that anyone who reads how you responded would think any differently.The fact that you cant see a one star review as an opportunity to turn a bad situation into a good one defines your business acumen.

Great Bikes...Awesome service

Ham cycles, what can I say. They’ve got great friendly service, reasonable prices, and they’re fast AF. In most cases they can get it done while you wait. I have had nothing but good experiences there, and Ed is a hell of a mechanic and a great guy. Go there for all you cycling needs.

The only shop I trust in Houston. Honest, reliable, and top notch customer service.

A true gem to the Montrose area and fellow bike enthusiasts. Although being new to biking for a few months I finally pulled the trigger on a new bike. I ordered online and picked up the following day after placing my order. Bike was assembled brand new out the box and I couldnt be happier.Staff here surely knows the meaning of customer service. Matthew gave me the ins and out on my new purchase. He also recommended me getting a few things before I hit the road back to Pearland. Best thing I love about this place is asking anything without feeling like a complete noob.

My first time experience with this place turns out to be the last. Bought a Park tool, a lock ring for the cog and a used 18t cog. Got home trying to install it and it wouldn’t. Found out the thread on the cog was messed up. It’s my fault for not checking it but they should inspect it before selling it imo.

Great bike shop! Super nice and helpful - generous in the fact that for a minor fix they dont even want to charge you. Love supporting a smaller, local business as well!

Outstanding experience, couldnt have asked for a better one! Amazing staff, amazing service. I felt like they were genuine and really cared.

I highly recommend Ham Cycles. Great selection of equipment and bikes. Very professional staff that can answer any questions you may have.

Gene there head mechanic is amazing at what he does, very knowledgeable and will go above and beyond to enjoy your ride. You come in for flat next thing you know he finds something else that is wrong with your bike and fixes it on the spot. Ed there sales guy is also very knowledgeable and has wonderful customer service...very laid back and never have the pressure to buy anything I dont need. BUT this shop does happen to have the best swag especially there bottles, so its hard not to buy anything lol.

They wanted to charge me a $10 transportation fee to put air in a tire after I bought a $3 valve. Just FYI

Bought a Retrospec V3 2019 and I am very happy with the advice and service I received to make me want to purchase. I was given the opportunity to ride 3 bikes before my decision. Will return thank you!

No high pressure sales talk here. The employees are laid back and knowledgeable. This shop also works on fixed gear bikes, and have several in stock. I go here all the time for my bike needs.

New to biking and met with Edward at the shop, needless to say this is the best bike shop in Houston! He got me set up and ready to ride in no time! I bought a bike, clipless pedals, shoes and essentials. I thoroughly enjoyed the shop and its atmosphere and they have a customer for life! Thanks again E!

Super helpful and friendly staff! Not pretentious compared to a lot of other shops in the area. As a novice to cycling, I never felt like anyone there was making fun of me or trying to sell me something I didnt need just because I am new to the bike world. Newbies like myself and professionals alike can find the help they need.

I dont know why this is my go-to shop, but they are just friendly and they get things done. I feel like I always get a good deal from them, the service fees seem reasonable.They are helpful when I have questions. Theyve hooked me up with used parts when I needed something cheap and basic.They have good hours too!

Went here a few weeks ago on a Sunday. Didnt get the guys name who helped but he was super nice and knowledge. You dont get service like this much anymore. I just needed to replace a tube myself. He showed me how and got it started. He also got me up to date on how bikes have changed over the years and saved me time on getting the right one. Just a cool and friendly salesperson. How it should be! And its local.

I love this place. The staff are super friendly, professional and always seem glad to answer my random, often uninformed, questions.Theres no attitude -- its obvious that they love bikes, and Houston, and want to share the love. Theyve got a really knowledgeable staff and seem to be part of a bigger cycling community-- there are often real cyclists (as opposed to myself) there --talking bikes, rides, etc--and theres a really warm vibe about the place. Ive bought gear at Ham Cycles, had our bikes serviced, been by to ask questions and most recently, bought some really nice shirts. This is a good shop staffed by good folks.

Ham cycles is honestly the best bike shop downtown. They’re super knowledgeable and they try their best to fit you with the bike best suited for you. I got my retrospec mantra last May and Eddy was there to help me pick her out! Do yourself a favor and give this shop a visit!

Best place to get anything done on bikes in Houston period! Allison was knowledgeable af and fixed my bike quick even while she was juggling doing other stuff. 5 stars and I’ll recommend my friends to only come here.

A neighborhood treasure! Experienced employees and good service.

Great customer service. Sorted out a major headache involving some warranty issues no questions asked.

Was just there with my kids. The staff were personable, patient, and fixed my sons bike while we waited. I wouldnt hesitate to return. Would recommend!

Best bike shop in montrose... great prices... awesome gear.... the staff is chill.... 5/5 stars

Excellent customer service, fantastic selection and great people. After Harvey they waived labor to help out the community. Great place to hang and talk about bikes with people who love bikes.

I couldnt have said it better than Eric (below), although to reiterate ... I went in on my lunch hour, was able get a reasonable price on a bike as well as some advice on my current bike. I never felt like he was trying to upsell me. I even had an embarrassing incident where I couldnt get air in my tires, he was very patient and helped me w. out laughing :) . No pretentious sales people here, great shop for all levels of riders...service and sales!

Great shop, my sons bike was stolen and I had to build him a new one. The guys at Ham managed to build the bike from a frame I brought them in one afternoon. The bike was ready to pick up that same day. Amazing customer service.

I dropped of my road bike for a chain replacement, while I was there I mentioned that my left shifter was not working properly. The employee told me that he would repair the chain and take a look at the shifter to try and fix it. Left my contact information, they said they would call me when it was all done.A couple of weeks pass by and I have not heard from the shop. I decided to give them a call to check on my bike. The mechanic working on my bike told me that he had already replaced the chain and that he was working on the shifter.I stop by the next day (on a Friday) and found my bike with the old chain and the left shifter dis-assembled. The guy at the counter told me that the mechanic was out for the weekend. That is when I find out decided to take my bike from this so called bike shop. Later found that the mechanic ruined my shifter by dis-assembling it. Now I have to buy a set of shifters. Thanks for nothing Ham Cycles!