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Glass Doctor of Houston
1500 N Post Oak Rd Ste 185, Houston, TX 77055, United States
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Glass Doctor of Houston
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Review №1

It took me about a week to get the appointment, because they needed to order the part.The guys that came out to fix my patio door were courteous and professional, and their price was the best that I found in the area. Will definitely use them again.

Mi
Review №2

I broke the glass top on our square cocktail table and looked on the web for companies that could replace the glass. I found 3 with very good reviews but Glass Doctor of Houston was the most responsive.Their phone is answered by a person and their digital footprint is excellent. I was able to send pics of the table and gave them the measurements. Of the 3 companies, they were happy to send out a tech to measure which Gabe me a greater peace of mind.Justin showed up in time and his communication was professional and timely.He took his measurements, snapped a picture if the table and took my deposit. He told me the glass would take about 10 days. When it was ready the company texted me and we agreed on a delivery time.The glass needed a beveled edge and it came in perfectly cut. I highly recommend Glass Doctor of Houston.

Sh
Review №3

Jayzy was very polite and professional. He was very careful to install the the glass with ease.He cleaned up and left no mess.Thank you for a great job well done.I will recommend this company

Ad
Review №4

Tech called and came out before his scheduled time. Job was competent in 30mtes.He was very courteous and professional. Thank you!

Ka
Review №5

After waiting 4 months to replace my patio door I was told it would be at least two more months. GLASS DOCTOR was recommended as an alternative. A technician came within a week. He was very professional. He gave me a feeling of confidence that my long ordeal would soon be over. In 10 days the door was repaired. I am a very happy customer.

Cu
Review №6

We work contract jobs for each other. John is a GREAT Guy awesome staff, Super Friendly secretaries. GREAT job guys. Always looking forward to doing repetitive business...

Ca
Review №7

I wanted to get additional glass shelves to display my collection of tiny boxes but supplies are short everywhere. The folks at Glass Doctor of Houston solved my problem. They helped me decide on the best measurements and my order was completed in only 2 days! Their price was fair. I will definitely call them next time.

Ol
Review №8

Johnny showed up in person to review/measure work scope. He was very knowledgeable and provided accurate information as what to expect with new glass since the glass I had is no longer available (company went out of business). Quote seemed a bit high, but installers came out and did a good job.

Bi
Review №9

Replaced windshield in my 2009 Tahoe, great job! Technician Roger Jimenez was outstanding and professional and completed the work quickly. Estimate was far below the big name auto glass people and Glass Dr. provides a warranty which the others do not. Need glass, give them a call!!!

Ma
Review №10

John was awesome. Very timely and responsive. Our wrought iron fence and gate they installed looks great

Ch
Review №11

Glass Doctor did a great job on a front door glass repair. Alicia in customer service is also on top of it with quick responses and providing updates.

He
Review №12

Everyone in the office was great, and was a lot of help. Very prompt when it came to scheduling the jobs. Both techs were on time, and cleaned up after themselves. They called prior to getting to the job site making the process a lot easier. Thank you! You guys were great and very professional!

Je
Review №13

So I wasnt a huge fan of the website, but I called and got my answers. They were able to give me a rough estimate over the phone. The conversation wasnt pushyand he answered all my questions with obvious knowledge of the glass industry. I was glad I didnt have to explained much like to some trainee.I will be honest the price was a bit higher than I was expecting for some simple single pane glass. So I will be continuing to shop around. However if I was limited on time I trust this company could get the job done quickly and correctly. If you dont have the luxury of time this is a good choice.

CA
Review №14

Ive used Glass Doctor for several years for shower glass installation on my remodeling projects. Finally dawned on me that I could get them to come out and replace the auto windshield that had been cracked. They put up with my crazy schedule until I could finally keep the appointment. Roger Jimenez was prompt, courteous and did a great job - even meeting my stickers have to square up standards and replacing the wiper blades. with the new ones I had purchased for the new windshield. Thanks Glass Doctor team!

Je
Review №15

Great price for service. Was able to schedule appointment and have glass replaced within next day. Will definitely use in future if needed.

Al
Review №16

Was able to get an appt within a day to repair a crack on my car windshield and they came out to my house. Took max 30 minutes and everything looks great. Highly recommend!

Ca
Review №17

Most places won’t even consider you if you don’t have three windows to replace or repair. This entity exceeded my expectations for my window that cracked during the winter break.Very friendly staff, with excellent quality. I will always go to them from here on out.

Ve
Review №18

Customer service and honesty of services needed was greatly appreciate!

Jo
Review №19

Crew (2) came in and protected the floor underneath my broken window on the 2nd floor. They installed a new bottom section window in less than 30 minutes. Now the window matches and is just like when it was new.

Hi
Review №20

All around pretty bad experience with this company. They ordered the wrong glass and the techs who arrived to install it did not inspire much confidence they could actually perform the work correctly and professionally. Once they realized they had ordered the wrong glass, they tried to tell me the correct type of glass would take 8-10 weeks and asked if I would accept ending the contract for a full refund. I took their offer and have now found out the glass vendor does in fact have the glass in stock so what Glass Doctor told me was a lie to get out of the contract. Theyre probably fine for auto glass repair on an old beater or a cheap fix but nothing too complex or creative where craftsmanship matters.

At
Review №21

Very professional and quick turn around

An
Review №22

David came by for a leaking window and then a few weeks later for a double pane glass replacement. Very professional but most importantly, highly knowledgeable. Appreciated his honesty that the leaking window he sealed up may not solve the problem completely, but we agreed to give it a shot and go from there. Fair price and timely service. Good to find a good and reliable glass company after some terrible experiences.

To
Review №23

This company is spot on. Arrive when promised. No “windows”. Actually have called to see if they could come early. Johnny is a great guy. He has worked on 2 projects for me. Both were completely professionally and timely. If I have a glass issue again, I will definitely call Glass Doctor. And I need to give a mention to the ladies that handle calls, schedule work and handle claims. Seamlessly done.

Jo
Review №24

Repaired shower door. Did a great job. Very pleased.

Ro
Review №25

Our technician was phenomenal. Not only did he arrive early, he installed our glass and found a few areas that needed some additional caulk. His estimate to replace the window was 30 minutes, but it only took him 15. Everything was amazing with the service

Sh
Review №26

They were very good. Not a bad price.I was very happy with the installation.John was very good.I would recommend this business.

Ke
Review №27

Quick and prompt service, replaced 3 windows in timely and professional manner.

Le
Review №28

Glass Doctor was recommended to me to replace a back windshield and Im really glad I called them.They were friendly, professional, able to schedule for the next day and have a lifetime guaranty on their work against leaks etc. In addition, they were OVER $200 less than a well known competitor that could not fix my window for over a week. Great price, great value, great service!BLAKE was awesome and was in and out within an hour. Professional, polite, did a great job !Thanks Glass Doctor!!!I will recommend them to anyone and will use them again!

E
Review №29

We were not able to close/open sliding glass door, so tech identified problem gave us estimate & then installed new roller wheels to resolve it! Our issues resolved in less than 15 mins!Work completed on time and appointment process was flawless. Highly recommend to friends & family....first class service!

Li
Review №30

Glass doctor replaced all the balancers with my windows. The windows are 15 years old and they couldn’t even open anymore. Now they are all great and work just like new! I am very happy with the quality of work and materials. Highly recommended.

Th
Review №31

So... they promised 2 day turn around... was not done after 3. thats fine i guess but when I ordered they said theyre open 8-5. Now that my order is ready I try to go pick up my order and they say I can only pick up early morning because the guy isnt there during the day. Meanwhile they are very hard to get a hold of and am always sent to voicemail. Of course they offer to deliver but will charge me an arm-and-a-leg to do so. I would take my business literally anywhere else except they made me pay half up front... I still havent gotten my glass. not happy.Update: they offered to deliver for free to make up for bad service. That was nice except the delivery was 40 min late and they couldnt get in contact with the technician to let me know.Glass pain was slightly larger than ordered and didnt fit :( Technician said it wasnt their fault it didnt fit because they didnt do the measurement. I measured and showed him that the glass was not the size I ordered but he didnt seem to care. It wasnt worth arguing at that point. I will NEVER use this company again!

Ch
Review №32

A fabulous job done by Glass Doctor of Houston! I am so impressed by the quality, timeliness, and professionalism. I highly, highly recommend.

sc
Review №33

Needed door sized glass panel replaced on a french door. Service was friendy and prompt at a good price. Looks good as new. Johnny provided excellent service. Would highly recommend.

Al
Review №34

My company uses them for our glass item repairs. Straight-forward, timely and affordable.

Gl
Review №35

The staff was courteous and very helpful. They finished the Installation of the mirror into the frame in record time. The worked with speed and accuracy. They made sure the mirror was out safely in the vehicle for transport. All in all, 100%, and 5 stars.

Ha
Review №36

My husband and I donated commercial glass doors to our children’s preschool and hired Glass Doctor for the job. They were the best value by far. They came out and did the job in less than a day. However, removing the doors and installing new doors left an unfinished trim area, which looked bad, so we contacted John, the owner, and he immediately offered to make it right, even though this isn’t part of their typical job and was not included in our invoice. We paid for the doors before they corrected this, and at some places you worry about them following through especially after payment. But not John at Glass Doctor. They came out a few days later and left the job looking tremendous! They had cut out some trim to match the doors and the finished look was awesome and just what we had in mind. They are reliable, good, and cost effective. Highly recommend!

Te
Review №37

Had a great experience. Very ImportantPlease note that neither I nor my insurance company got an invoice for the glass replacement and I think they might still be waiting for it as they reached out to me.

Th
Review №38

Glass doctor used to be my to go provider for all things related to glass. This time, they really let me down regarding the quality of work and timing of promised work finished.I was very disappointed how the installation was made to my front door and the quality of service received with delayed timing. It took more than 1 months of work and back and forth with them to get my front door glass repair.

Ka
Review №39

I called on a Monday, scheduled a windshield replacement for that Wednesday, which ultimately got rescheduled to Thursday because there was a storm and I didnt have a covered area for them to work. Every step of the process was laid out for me, the quote I was given is what I was charged, the technician called when he was 15 mins away, showed up in the scheduled window, was extremely friendly, and finished within the hour. I have already recommended them to my dad who also needs a replacement! All in all it was a very pleasant experience!!

es
Review №40

Glass Doctor is Awesome not only did they do an excellent job they arrived at the exact time and my windshield was done in less than 15 minutes they came to my home and did the entire work. i recommend them high and the price to replace my 2016 BMW windshield was awesome.. i was expecting a very high cost but was shocked at the price i received .. Thank you Glass Doctor.

Lo
Review №41

I had a leak coming in from the top of my window yesterday. I contacted glass doctor in the evening, and a technician came first thing the next morning. I was very impressed with how quickly they showed up, and solved the problem with the caulking super quickly! And for a fair price, especially considering they drove out to my house.Great job!

Ro
Review №42

A double-pane window in the front had developed a leak and had become dark and cloudy to the point where it was difficult to see through. This company replaced the window and matched it perfectly to the adjoining window. Looks great now!

He
Review №43

We had a great experience with Glass Doctor. They installed a custom glass pool fence at our new house. They were great communicators, explained the whole process, gave us a quote quickly, and scheduled and executed the fence in one day. It looks fantastic.

Ry
Review №44

Spoke to them on the phone. Scheduled an appointment for three days from the date of my calling them. They called the day before to verify I would be there and they were confirming their arrival tomorrow. When tomorrow arrive they did not arrive and I did not receive a phone call from anyone and it has been more than a week now and I still have not received a phone call from anyone, nor do I intend to do. Unfortunately because of this long wait I still have a hole in my window.

De
Review №45

I called to have someone come out. They said between 8-11. David calls my phone I called him back he sent me to voicemail 8 times. Then when he finally answers tell me I’m rude for him sending me to voicemail. Wow really. If you going to be late when your at work be more respectful to the resident your going to. Your job is to info the client you would be late not have an attitude when you talk to them. Most rude person ever.

Sh
Review №46

Andrew was very attentive and professional. He took care of our glass needs. I recommend this company

Si
Review №47

They went above and beyond to take care of the customer - I felt appreciated, and the installer was amazing. Class act all the way.

Ma
Review №48

Great shop! I called in asking if they could glue my review mirror back on my car (Houston heat melted it right off). Kathie was so helpful setting up a time for me to come in. The guys there are great and took care of me quickly. I appreciated it! I will definitely go back to them for other glass repair needs in the future.

J.
Review №49

Nick was great. Totally recommended.

Ho
Review №50

Very professional. Reasonable price. Replaced a passenger side window. Easy to schedule and did exactly what they said. If I ever need a window again, I’ll definitely use Glass Doctor again!

El
Review №51

This company came highly recommended by the landscape company that accidentally broke my window. I was very pleased with the level of professionalism of the owner and the other employees with whom I came in contact. I would not hesitate to use them again. They do a first rate job and strive to make the customer happy.

Ka
Review №52

Showed up on time. Took care of my job in a fast, efficient way. I was very pleased.Karen Miller

D
Review №53

Too many people for one job. First two to measure. Then two others show up to install; window measured by the first doesnt fit so new window breaks. New measurements taken. Yet another two people come out to install the replacement when that one is ready. It fits, but what a mess they leave, including broken glass strewn in our front bushes and next to the driveway.I know glass work is not easy, but this this format creates no ownership of the job and must drive a huge amount of overhead into the costs (then passed on to the customer).

Ry
Review №54

Great work and very good finish work. They came back about a week after installing the doors with custom jam trim-out materials and made the final product look amazing! The trim out work was above and beyond really! This was for a childrens pre-school building.

Sa
Review №55

Glass Doctor techs were very clean and made sure everything was done to my satisfaction. I would definitely use them if I need glass repair or replaced in future.

Ni
Review №56

Kimberlea was very responsive and helpful. John showed up on time and replaced the glass very quickly. Did a great job! I definitely recommend them.

Al
Review №57

Highly recommend! They did a great job on creating a glass top for my “living edge” table that required unique measurements.

Ke
Review №58

They replaced a mirror and and added a doggie door. Fantastic service and workman ship. Beautiful from start to finish. I highly recommend john and his crew.

jo
Review №59

I called several places before I settled on the Glass Doctor. I am very happy with the result. Technician was on time and very efficient.

Mi
Review №60

Timely estimate and repair at a great price! I highly recommend Jim!

Ca
Review №61

The technicians were very professional and polite. They made sure all aspects of the job were clearly communicated. The customer service at Glass Doctor of Houston is unparalleled, and you cant beat the prices. I highly recommend their services.

Wi
Review №62

Their team came quickly and managed to do our window repair all outside of the house. The glass they used was also firmer than the glass they replaced. When we are considering window replacements in the future, we will contact Glass Doctor!

Mi
Review №63

Needed urgent repairs in a time of despair.Sent an email on Sunday evening, had the company on my list to contact Monday morning, the representative reached out to me prior to me having to call. Confirmed an immediate time for a tech to give estimate. Smooth transaction, no stress and repairs resolved. Very affordable and highly recommended for commercial or residential use.

Sc
Review №64

This is my response, not my sons. I LOVE this company. Window is just what I wanted. Great clean-up, too!

Ca
Review №65

Excellent service provided and well run company with great management and staff from our very first experience.

Ti
Review №66

Office was super nice and really made an effort to help me out. Im sorry I dont remember the womans name to recognize her but she was very responsive for what was an emergency repair and was able to get Johnny out within a few hours to take care of a broken window. Johnny didnt just do a great job, hes a great guy. Awesome people, awesome company. Given the situation they could have easily taken advantage of me but instead they went out of their way to take care of me.

Bl
Review №67

I spoke with Chris at around 4:00pm, he asked me to send some pics of broken window, I sent them and within minutes had an estimate. They came out the very next day, arrived on time, and completed the repair in minutes. The final price was the same as the estimate. I highly recommend Glass Doctor!!!!

Je
Review №68

Very professional and arrived on time

Mz
Review №69

I simply liked working with Kathie.. The tech came to provide a quote, very friendly, down to earth. The day he came out it rained, he took his shoes off as he didnt want track my white floors! He asked could he get me a quote on Monday an to my surprise it was sent later that day on Saturday. I later found out he was the owner. He even called me when I was ready to move forward as there was a slight mix up with figures when ready to place order. John & Kathie were wonderful...

De
Review №70

Emergency repair after a break in was excellent. Initial call was reassuring and responsive. Quick, clean repair was done and price was good. I highly recommend this business.

Cl
Review №71

Quick and easy and very fair on price.

Me
Review №72

Friendly and great customer service! Looks great too

De
Review №73

Glass Doctor did an excellent job, great service. I had a broken single pane home window and Glass Doctor sent out Johnny the next day. Johnny arrived right on time and cut the glass to fit on the spot and did a great job installing. Johnny covered the work area with a blanket and left no mess, only a fixed window- will call anytime I need glass work- thanks!!

Ju
Review №74

Glass Doctor is my Go To company for all glass needs. First this is a group of people who want to do the best job possible and please the customer. Kathy, in the front office is personable and accommodating and communicative. Andrew is the technician who has come to replace windows and repair a glass shower door. He is always friendly, helpful, and knows what he is doing. He goes the extra mile to make sure the job is done right. The prices are reasonable too. I would never call anyone else.

Jo
Review №75

Friendly, efficient and reasonably priced service. I would definitely use them again!

Sc
Review №76

Replaced a mirror and double glass pane in a French door. Both match perfectly and look great. Clean and fast.

Pa
Review №77

Long story short, insurance company has a preferred vendor. I scheduled an appointment with this other company before looking at reviews. Immediately noticed the Glass Doctor had great reviews. I do not regret the decision in the least! Kathie was very warm and welcoming from the get go, and Johnny was very knowledgable and explained everything while he was doing it. Got a very good fit with new, clean glass at a fair price.

re
Review №78

From initial phone conversation to final product, Glass Doctor at N Post Oak was professional and meticulous. We bought a wood frame and they cut and installed a custom sized mirror. the final product looks great as John did a great job! And Kathie did a great job with scheduling and reminder before our appointment. Highly recommend them.

Mi
Review №79

Overall good experience - Thanks

Ci
Review №80

Great service and very personable! From my initial phone call to walking in and having John repair the chip in my windshield. I had a great experience!

Ma
Review №81

Would highly recommend Glass Doctor to replace your windshield. They arrived early and work was performed in a timely manner. Priced a few other companies to replace and they were a lot cheaper and only ones to offer a guarantee.

Te
Review №82

Johnny was fast, friendly and professional. Anyone on a tight schedule will find this service very convenient. The lifetime warranty is a little extra but worth the peace of mind. I even got contact information for tinting. Very informative and helpful!

Ch
Review №83

Johnie is the man! He does fantastic work at a great price. I highly recommend Glass Doctors of Houston. From start to finish the experience could not have been better.

I
Review №84

Excellent and quick service repairing my windshield. I stopped by on a weekday around 4.30 pm, by chance, since my windshield had been damaged in the area and I was looking for the nearest car glass repair. When I arrived only one person was left at their office, probably getting ready to leave, but he still took the time to help me out. I really appreciate it - thanks so much!

Ca
Review №85

I was very pleased with the response time for scheduling and repair. Fast, honest and very professional. I would highly recommend the Glass Doctor.

Ke
Review №86

Exceptional customer service. After having a frustrating experience with Safelite in the past, I found Glass Doctor locally to replace my daughter’s Toyota Camry windshield. Scott, Lee, and the rest of the crew are professional and true craftsmen. They treat you with personal service and truly stand behind their work. I am now a repeat customer and just paid to have my wife’s windshield replaced. Kudos to these guys for doing such great work. And God bless to Scott, the owner, who is a cancer survivor!

Et
Review №87

Prompt service. Professional installation. Overall, good experience.

AM
Review №88

Andrew and Nick did a great job and provided wonderful service! They were able to replace our shower door hinges within a week after coming out to access the situation & provide a quote. Our shower door now works great and we really appreciate their help.

Jo
Review №89

I had the windshield and back glass changed on my classic truck. They did a great job of spotting some rust and made sure the job was done right. Great customer service from Kathy and will definitely use them the next time I need and auto glass repair.

Sc
Review №90

Anthony Trujillo; glass specialist arrived within 5 minutes of earliest appointment time window; very impressed. Anthony was professional, efficient, and cleaned up so well I now have to tackle cleaning all my other Windows. Will recommend your service and call when I need any future assistance

Mi
Review №91

Excellent Job! Have used you all multiple times and it is always fast and efficient!

Be
Review №92

We were so impressed by the quality of work, customer focus and amazing attention to detail from the Glass Doctor team. We had a messy break in through both our front and back doors and this team helped us out both in the middle of the night and then again working with us on terrific replacement doors. Outstanding job!!!

Ti
Review №93

Thanks for all your cooperation with the special scheduling requirements. The only change I would liked to have seen was to have the technician come with the right equipment for cutting the replacement molding. Took much longer than it should have. Otherwise, it was a very good experience!

Le
Review №94

After inquiring many glass companies..Finally i find some one reliable/genuine, who can understand my Glass Replacement requirements and provided me best price,quality product and best installation services....Guys be alert with those fraud glass companies, too much lies and false promises...  I will definitely recommend this Glass Doctor of houston..

di
Review №95

Quality work and good communication. The reason I gave 4 stars because it took almost 2 weeks to get the glass in for the job.

K
Review №96

Called three separate times throughout the day to schedule before finally getting Christy on the phone. Asked about pricing and availability to come by only to be met with attitude and hung up on?! Really, because I asked what their pricing was? Called back thinking it was an accident and the line was picked up and disconnected immediately. What a bunch of clowns. Guess they feel guilty about the $59.99 charge? Oh well, its because of them I discovered Juan with Need A Fix later on that day. Best $45 Ive ever spent and highly encourage you to as well if you need windshield repair.

Ka
Review №97

They are great! Personable, great warranty, and the whole process of changing my windshield didnt take a full day in a body shop! I love these guys.

Br
Review №98

This is the second time I have used Glass Doctor to repair 2 seperate rock chips in 2 of my vehicles. They are always prompt when arriving to start the work, and when theyre done, you have to look to find the original chip they repaired. Highly reccommend.

Al
Review №99

Very responsible and timely. The price was very fair and you accommodated the fact that I would not be home. All-in-all a very positive experience.

Sp
Review №100

Glass Doctor gave me excellent service with my windshield replacement. They were speedy, hassle free, and all at a great price. 100% would use again.

Information
26 Photos
100 Comments
4.6 Rating
  • Address:1500 N Post Oak Rd Ste 185, Houston, TX 77055, United States
  • Site:https://glassdoctor.com/houston?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 713-496-3200
Categories
  • Auto glass shop
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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