Hello Everyone,We just ordered a washer and dryer from Lowes and Lowes made us email the third-party company that they hired to deliver the product to us. The delivery was late by 3 weeks and when the delivery date finally did come, the delivery company expected us to physically lift the washer and dryer out of their truck when they came to deliver the product. We went back and fourth through email and phone calls and there was absolutely zero good will coming from Lowes nor the delivery company Estes. The wording that they used in their emails and over the phone were unprofessional and we will never be ordering anything from Lowes again. During one of the back and fourth calls that I had to make (the customer) to the delivery company, they told me the shipment was dropped off outside of our home without a signature even though a signature was needed in order to be delivered. There were no clear and concise details ever whenever we went to call Lowes and Estes and the two companies did not have any good will when it came to customer service. When the washer and dryer got hooked up, the dryer runs HORRIBLY and does not dry the clothes at all. (Paid $800 for this dryer). Equator advanced appliances, we just got this dryer two days ago and it has not been working! What is going on?!

Excellent quality products, value for money and easy to use

Do not buy it .after only six months dryer had to be replaced and after seven months the washer went bad.Customer Service is ok. But appliances leave a lot to be desired .Thank God they were under warranty or else i would been out 1100 dollars.Do not buy.