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Acceptance Appliance Centers, Inc.
6765 North Sam Houston Pkwy W #200, Houston, TX 77064, United States
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Acceptance Appliance Centers, Inc.
Comments
Pr
Review №1

Bought a very reasonable washing machine here. The customer service was very nice and I love the machine. No problems so far and the price was right up my alley.

Ro
Review №2

Our freezer went out and at the time there was a shortage on the size we wanted. They had one so I drove out there very nice helpful friendly, price was good and had it delivered the next morning

Jo
Review №3

We knew what was available before we got there so it made the purchase easy. Frankie was extremely helpful.

Sa
Review №4

Got a a refrigerator and a freezer both with small dents but for a great low price! Best past is that they worked perfectly, no issues. Would definitely shop here again!

he
Review №5

This place was AMAZING! We got a killer deal on our Cafe GE refrigerator. They delivered the refrigerator to us that same day, just a couple of hours later! I HIGHLY recommend this place. They saved us from losing all of our food since our other fridge went out and was beyond repair. Great people working here.

EF
Review №6

Great place, always have what you need.

Li
Review №7

Great selection of new and scratch and dent appliances.

Ch
Review №8

This place sells GE out-of-the-box, scratched and/or dented, very new appliances. The product offering is great. The prices are excellent. But good luck on service! Four guys sitting behind desks staring at each other and it requires an invitation from the Queen to get them to get up from the desk and walk out to the sales floor!

Jo
Review №9

UPDATE ON NOV 12 2020. The Owners called me within minutes of my review. The dishwasher was picked up, checked at Acceptance for any problems and returned today. John provided a much more competent installation and checked 3x to be sure it will operate correctly. So Acceptance stands right there for their products. Much thanks.We purchased a gas range, microwave and dishwasher($1890) in July through Acceptance. The transaction was fine, we have no complaints about them. However the installation service they used is a completely different story. The range was installed in an unlevel position and did not cook very well. The dishwasher stopped working the day after it was installed. We contacted Acceptance and they said wed need to contact the installer (D&L Appliances). Upon calling D&L we were told they were only responsible for installations and to contact GE. We did so; the contractor who came out was able to level the range easily enough. He looked around at the dishwasher and gave it a big shove into the opening, told us to not use any of the multiple selection buttons but just Start. After 10 days or so we noted the dishwasher was not draining and contacted GE again. The tech diagnosed a bad pump and ordered a replacement. That was installed about two weeks later. The dishwasher only worked for two or three days before failing again. This time we were told a hose was installed improperly...too short and caused outflowing water to get caught which stopped the pump.A third tech now came and determined the hose was too short and that a check valve was not operating because of the hose. I ha ordered three GE hoses in 8 ft, 10 ft &12 ft lengths so it could finally be corrected. The tech stated he was responsible for repairs not installations.So here we are in November with a dishwasher that doesnt work, and no one takes responsibility for that.

Je
Review №10

GE appliance warehouse, decent prices. I didnt like that the sales guy initially tried to ring up the list price for a microwave that was listed online and had a sign on it for $70 off. It was likely the point of sale software error since he quickly corrected it, but still.If this outfit doesnt have a GE item, its likely not available in the Houston area.

Ro
Review №11

Really fast professional pickup and a great place to find something additional because of the prices. Walked away with an additional kitchen appliance while picking up. Very compact building, like having your own personal warehouse.

De
Review №12

Outstanding customer service with Nick. Great stock of GE appliances!Thank you.

Na
Review №13

This is a great place to find your next appliance or appliances. We got a very nice GE microwave here. The employee that assisted us was very helpful.

jo
Review №14

Great customer service, good prices on appliances, always shop there.

J
Review №15

Highly recommend them to anyone needing top quality appliances at the best prices!

Ra
Review №16

Great service! Great price! Matt knew I was running late with my payment and truck and had everything set up to go when I arrived. In and out in under 5 minutes with my new washer loaded and ready to go!

Kh
Review №17

Good selection, but I found Sears Outlet aka American Freight to have better pricing on scratch and dint appliances.

Ju
Review №18

Absolutely the greatest! Excellent Customer Service! Maybe the best prices anywhere! Matched compatibility of my 2005 GE microwave and range for replacement.

Es
Review №19

Great.i.love.your.prices.i.am.going.backTo buy.me.a.stove.great.acceptance.appliance.great.store.thank.for.being.there.

Ju
Review №20

Good place.

Iv
Review №21

Went in looking for a dishwasher and stove range. Wide variety of appliances in general. Cheaper prices than what I found at Lowes and Home Depot. Customer service was right on. Sales associate who helped me was Cameron, nice and helpful guy.

Al
Review №22

Highly recommend, fast service and delivery!! Marcus was our delivery guy, excellent customer service!!

Pa
Review №23

Sometimes you find unique stuff here

Jo
Review №24

If youre looking specifically for a GE appliance (and Consumers Report still has them listed tops for quality and repair) this is the place to go. We drove 45 minutes to get there, and it was well worth it. Mac was more than helpful. My wife and I were suffering from paralysis by analysis, and Mac quickly identified the symptoms and got us back on track. Helped us get next day delivery. And the prices are less than big box stores and comparable to Costco (which takes 2 weeks for delivery.) I will go back.

Sa
Review №25

One of the best places to run out of gas at. There are some good lookin women in the Northwest side of Houston...

Cr
Review №26

My wife and I purchased an entire kitchens worth of appliances. Priced out the same appliances at Best Buy - Pacific. They were approximately $4,000 less for the same appliances. Danny is a great person to deal with. They are holding our appliance until our construction is complete due to Hurricane Harvey. I definitely recommend them!

Cr
Review №27

ONLY GE products sold. Prices are extremely affordable. Most Scratch and Dent refrigerators have little to no damage. Very happy with my experience.

Je
Review №28

We purchased several appliances from Danny today. It was the best experience weve had purchasing appliances. We saved approximately $1,500 by shopping here. Danny was very knowledgeable, informative and friendly. The showroom floor and sales office were very neat and organized. Overall a great experience and we highly recommend Acceptance Appliance Center to anyone interested in purchasing appliances. We will definitely be repeat customers.

Ru
Review №29

Nice variety, priced a little less than hardware stores, most importantly the items were INSTOCK!

Da
Review №30

Nick is amazing! Great products, fantastic customer service! Check here before going anywhere else.

Te
Review №31

Great customer service and great prices.The drive from Galveston to the north side of Houston was definitely worth the trip. Danny saved us over $600 on appliances for our new home.There is something to be said for a family owned business that still puts the customer first.

Te
Review №32

Bought kitchen appliances and I found them extremely easy to work with. They worked with me on a competitive pricing. Some Items were unboxed but perfect condition. They were excellent in helping with replacing a range that had an unusual factory issue.

Be
Review №33

We stopped in to see what they had and was pleasantly surprised to find a second fridge and that overhead microwave at great prices! Its a scratch and dent GE outlet, but have a good selection.

Da
Review №34

Walked right in and started browsing before anyone knew we where there.Typical scratch & dent.....expensive GE appliances

Jo
Review №35

Bad customer service. Employee had no courtesy at all or knowledge about product.Dissapointed!

Je
Review №36

Great customer service and easy transaction. Highly recommend if youre looking for appliances by GE!

Ja
Review №37

We loved our experience here. We saved $1300 on a fridge and washer/dryer. No pressure sales and honest people. Thanks again

Al
Review №38

Good service, good deals. Always worth checking out whats in stock.

Jo
Review №39

Got a GE Profile Refrigerator and once it was delivered noticed had a small dent in the center drawer. Charles ordered a new panel and will have it installed shortly.

t
Review №40

Great Prices and they have a wide selection of appliances.

Sh
Review №41

Great experience, friendly and to the point! make sure you bring cash for the delivery guy thats all he accepts!

Da
Review №42

Update:After our previous experience, the owner, Matt, called us to see what the issue was and to ask us to give them another chance to make it right. Once we were ready to get our last kitchen appliance, we decided to go out there and give them another shot. Danny was the sales associate that helped us out and he was really great at answering our questions and giving us all the needed information on the appliances we were looking at. We found the range we wanted at a great price and thankfully ended up not purchasing a dryer that would not have fit in our laundry nook thanks to Dannys insistence that we go home and measure because he knew the one we were looking at was deeper than most..he was right, it wont fit. The set us up with one of their other delivery guys, Drew and he was right on time. Its a great place to go if youre looking for appliances, just make sure you personally set up your delivery so you dont run into any issues.While the store itself offers a wide variety of appliances at reasonable appliances, the staff is where the problem lies. My husband and I were there to purchase a fridge and a dishwasher and the sales man (Charles McHenry) that approached us was anything but polite. He didnt give us very much information about the refrigerators available, just that the smaller ones he had in our color were more expensive. He wasnt super happy to leave us to discuss our options not in front of him and when we asked for delivery it felt like we just dropped a bomb on him. After calling an independent contractor in front of us he told us (while on the phone with the contractor) that the delivery would be from 10 am - 2 pm, and according to the contractor, he refused to give a four hour window so he didnt say that. So the salesman lied to our face. When we called to complain, he said thats why he tries to get the delivery guy to talk directly to the customer, however, this was NEVER given as an option to us. I specifically asked if I needed to contact the delivery service and was told no. Lie number 2. DO NOT PURCHASE FROM CHARLES MCHENRY!

Is
Review №43

Great prices on GE appliances

Je
Review №44

DONT WASTE YOURE TIME OR MONEY!!!I recently purchased a dishwasher from here for about $450. I asked a lot of questions about it before I made my mind up. One question was how do I know it works since its out of the box. The salesman (Charles McHenry) insured me that they test all appliances when they come in. SOLD. I get home, attach the 3 wires and nothing happens. I call the warranty hotline listed on my paperwork and get a technician out to look at it. He said it was a bad electric board. I return it back to the store only to get hassled by Charles and his coworker about the company that did the warranty check...I CALLED THE NUMBER YOU GAVE ME AND YOU SAID YOU CHECKED IT!!! Then the coworker tries to tell me it doesnt work because the door was mysteriously unplugged. I got my money back but this places shouldnt be trusted. Dont shop here, youre not saving that much anyways.

mo
Review №45

PSA their delivery service is a third party so make sure to talk to them directly so there will be no misunderstanding on delivery charges and watch out for Dave, hes a sneeky character that runs a sloppy delivery service.

La
Review №46

Wonderful customer service and prices!

Ru
Review №47

Quick and helpful service!

Di
Review №48

If you need appliances for a reasonable price this is the place to go.

Ca
Review №49

Matt helped to answer all of our questions and was super helpful!

Co
Review №50

This company lied to me about my warranty when it doesnt cover me. They are a bunch of crooks and liars. Dont believe anything they say.

Je
Review №51

Great sales staff and team, thanks for the recommendations today on the air conditioner systems!!!

Bh
Review №52

Good prices and clean products. I like the prices but the shipping is going to be on self.

Ki
Review №53

Good offer Nice Sales Ppl

Li
Review №54

Great customer service.Afortable prices.

Da
Review №55

Excellent customer service!

Jo
Review №56

Lots of selection great prices

se
Review №57

Good good

Ge
Review №58

Very easy to work with

Ki
Review №59

Friendly and helpful employee

Jo
Review №60

In-and-out in a Flash

Ma
Review №61

Complicated, poor customer service !

To
Review №62

Great service

Ma
Review №63

Good prices

Ka
Review №64

Good

Wi
Review №65

Sales appliances.

em
Review №66

Demolición de concreto

Gl
Review №67

All is very expensive. They do not take good care of you

Gu
Review №68

Super chip, cheap in household appliances

ma
Review №69

Save money buying

Information
32 Photos
69 Comments
4.3 Rating
  • Address:6765 North Sam Houston Pkwy W #200, Houston, TX 77064, United States
  • Site:http://acceptanceappliance.com/
  • Phone:+1 281-955-0861
Categories
  • Appliance store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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