We had such a great experience at this shop!!! I think our shop consultant was Amanda. She was so professional and helpful. We had a great customer service and I want to say big thank you ππ»πΊ completely new level of shopping βΊοΈ she helped us to solve an issue with the product we bought from oakley a couple years ago even not at this shop and consult us with a new product in the shop. Very informative βΊοΈ
Awesome customer service. They were so helpful and informative. Best customer service I have had in a long time
I had such a great experience going into the Oakley store in Ala Moana shopping center in Hawaii. The person that helped me was a woman named Yaya. The professionalism and courteousness from her was more then I had expected.
Fast friendly service. sutros rock. the best pair of shades out right now!!
Great staff, positive vibes, and lotsa smiles. I always enjoy my time shopping there. Hit up Yaya girl for your questions shes da Bπ£MBβΌοΈβ‘π₯π€πΎπ€πΎ
Awesome service with very atttpersonnel. They made sure I had what I needed. I love Oakleyβs products, but I always like to see how things fit or look before buying them.Will definitely come back and recommend to anyone this store.
Terrific customer service in Ala Moana store from Yaya. Very personalized, she understood the needs that I had for tennis and found a pair of glasses that conformed to my face, with lens that allow me to see the ball better. She really knows Oakley glasses well and was an expert with her ability to ask all of my questions. I had bought a pair online that didnt fit well and she found me the right fit in store, I would much rather buy in store than online now because of this experience.
Look out for YAYA she knows what she talking about. Great customer service. Thank you!
Before coming to the store I had zero experience with Oakleys. Trying out a brand with a large reputation can be intimidating/awkward but the employees at this store were fantastic.They greeted me in a relaxed manor and just let me browse for awhile without hovering or saying a bunch of sales pitches. Once I asked about the custom Oakleys it was all over, in a good way.The ladies in there were super helpful and together we got built a custom set of sunglasses that I am so stoked on. Thank you again the both of you! Anyone on vacation or a local just going in for the first time, you will have a great experience at this store.
Best customer service ever! Love this place !!
Excellent customer service and even better salesmanship. Sold me some glasses I didnt even know I needed yet... ;)
Awsome place ... Picked up a pair of old school Oakley lenses ... great customer service there...
Employees were very helpful. I will be returning! Great customer service!
Yaya was friendly, attentive, knowledgeable and extremely accommodating! Excellent experience. Thank you!!!
Yaya, the salesperson is very helpful and a pleasure to deal with. Her customer service is second to none.
I am impressed!! Professional advise and great customer service.
As a retired military veteran and retired First Responder, I appreciate the discount. As for apparel, the size XL seems to be out of stock for the shirts that I was looking for, otherwise, service was excellent!
Quick to find what I was looking for and upfront with specials and deals. Very friendly and helpful.
Awesome store have had many great experiences here, but recently went in for a lens replacement and the Australian guy working the store was unnecessary rude and impatient, definitely left me unsatisfied with the customer service. But other than that experience absolutely great store, maybe he was having a bad day?
Friendly and courteous services!Staffs are professional and understand customerβs needs!
Yaya was so helpful and friendly!!
Helpful clean and knowledgeable.
Great experience although due to covid there is not enough staff assisting everyone that goes into the store.
Amanda is the BEST :)Skip the other places and go directly to the Oakley Store they have what you need.
Great location with one hell of a knowledgeable sales lady. Thank you for all your hard work and service.
Great service. Knowledgeable staff.
Had a special product I was tying to source out and Amanda went beyond and searched the back storage area to find exactly what I was looking for!
Very helpful staff.
The employees were very helpful and respectful of social distancing.
Same as all Oakley stores, employees were nice
Our salesman Stephen was awesome.
Mobile order... Waited forever to bring out food never did... Go inside to get food order all wrong... Waited again... Order held inside had to go back in to get and still wrong...
Knowledgeable staff with great customer service
The technician Amanda at the Ala Moana store was very friendly and knowledgeable person. We have not received those sunglasses but have a good feeling that we are going to like.
Went in for a replacement part for my glasses and although they did not have the part, they were spot on at directing me easily to the proper place I needed to go. Also got great advice on an unrelated product by one of the clerks regarding a missing piece on my handbag. Really appreciated the information and friendliness of the staff..
Great Customers service everything i go there.
Ala Moana Store always provides outstanding customer service
Great customer service. They were very attentive and answered all my questions when I purchased my new apparition sunglasses. Definitely recommend stopping by.
Incredibly helpful sales staff! Great products from sports apparel to eye ware. Love this brand!
The sales team was great, i have a older pair of oakleys i love that needed a rare set of lens replaced that got damaged. Unfortunately non could be sourced for this set from the company. But the sales rep pointed me in a direction to get a custom set made to have them repaired. 100% above and beyond in customer service and care.Will continue to buy my future glasses and sun glasses from oakley. This store has a very professional and knowledgeable team working here.
I have been to a lot of stores over the years, but the staff in this store stands out. They were absolutely awesome! I came in the store to replace a nose piece that fell off of my glasses. The staff was incredibly friendly. They helped me get what I needed and gave me some tips on taking care of my glasses.Oakley should pay attention to what they are doing in this store. This is the way customer service should be done. Thanks for everything!
Great customer service.
Service is excellent, but dont seem to have enough service reps working the floor. High quality product for the price point. They have an in-store eye doctor, but bring your own prescription.
I have been an Oakley fan for years since the old BMX days! This store, located in the Ala Moana Center near the Disney Store and across from Longs Drugs. They usually have some kind of sale going on, buy one get one 50% off, 30% off, 40% off and what have you. The workers here are friendly and knowledgeable about the products. I recommend you stop by and take a look, they have clothing, bags, foot wear, and sun and prescribed glasses.
Really just like any other Oakley store except for this one in particular had a great personable staff which would make me wanna go there beyond other Oakley stores
The Gentleman that helped me was great even do thay where short hand it at the timeAs i was waiting i could see the other workers were very helpful wit the Customers there were working wit very informative
The store has many styles of clothing for the outdoors. They offer many styles of outdoor clothing for golfing, hiking, and general fashion. They have shoes, accessories, glasses, and other style needs. It is located on the mall level of Ala Moana Center The employees are friendly and quick to address customer needs.
Great service. I recommend this place for anyone needing a new pair or some new grip replacements. They change them on site.
ALA Moana store, awesome staff.Show so much ALOHA, very welcoming as anyone walks in.Acknowledge your presence there, if busy, theyβll say βbe right with youβ.Gives each customer GREAT service.Do more and beyond.My experience: My family wanted (3) large duffle bags and they had only one left in their stores.They found (2) more in other store locations. (1) in Waikiki and (1) Maui.Store manager YaYa made sure, I received (2) large duffle bags beforemy vacation family trip during βFall breakβ.My family & I Appreciate all that YaYa did, also picking up the duffle bag at Waikiki on her own time.βDo and Go BeyondβWe are very grateful for GiGi (Maui) store manager, wonderful service.also made sure, I would receive the duffle bag, she send to Honolulu.Talking to GiGi on the phone, made me smile and felt her warm personality.AWESOME Stores.Being in the RETAIL for many years, learned and experiencedI definitely would return many more times, because of the OAKLEY employee.And want everyone to know, what a AWESOME TEAM/ staff OAKLEY has.Go and visit OAKLEY stores and you would understand.Oakley is lucky to have GREAT employees working in their stores.They deserve more, itβs their natural personality and personal touch.Wish you ALL well and prosperous year.Mahalo NuiPuanani βNaniβ
Nice products but pricey. good to go here to view items before buying online
Fantastic staff! Came in with scratched lenses out of warranty, and they went out of their way to make sure I left happy!Thanks guys!
Sales staff was super friendly and helpful. My wife left with two pairs of glasses for a great price.
Mitchell Yano is the Optician for the Oakley store in Ala Moana Shopping center. In the past years, Mitchell has always been helpful and informative when I need to order my prescription sunglass. I highly recommend Mitchell Yano if you need any assistance.
Great customer service by all sales associates, especially YaYa, the store manager on duty for always treating me as a VIP customer... Actually, everyone at the Ala Moana store does.
They treat locals as if they were strangers in their own lands.
They are really nice here. They will also clean your oakley glasses for free.
Typical comericial good luck on getting an answer in here
Great variety of products and very reasonable prices. staff helpful also
Great customer service everytime I walk in.
Good selection of the latest styles.
Great service and discounted item will work!
Years before very good, now π
GREAT PLACE TO TO SHOP FOR WEATHER JACKETS!!
DIY sunglasses in your style with assistance from store salers.
INTERESTING PRODUCTS!!π
Best place to shop for top quality jackets! !
Doors were locked an hour earlier than closing time listed here
Great help from all employes
The best store ever
Good Product
Very good
I got completely ignored by staff
The guys at Oakley really help me a lot .
Nice staff and store
Amazing service!!
Where else?
GREAT CLOTHES AND OTHER ACCESSORIES BUT $$$$$$$$$$$!!!
Next to the Disney Store on the second floor in Ala Moana.I sold various Oakley sunglasses and T-shirts.I came to buy sunglasses for road bikes at the end of December, and it was the second half price with 30-45% off sunglasses including new models.It was a lot cheaper than buying it in Japan.Im glad that the clerk was able to speak Japanese and responded well, but it took me a while to go to the warehouse to pick up the products.
Very friendly staff. Sunglasses refills and a wide range of items.
If you buy one at the sale time, you will lose 2 to 30 dollars and the second 30% off.
I was saved because there was a Japanese staff member. I was worried because I didnt have the combination of sunglasses I wanted, but he taught me how to customize it, so I could buy sunglasses of my favorite combination for an additional $ 20.
Helpful salesman, no discounts; (
Its cheap