If I could give this location 10 stars I would!! I was in a serious time crunch to get a new car battery and Luke was very helpful over the phone. He confirmed my car details and gave me peace of mind that they could help out. When I arrived, I worked with Trevor and he was awesome as well! I was out of there in a matter of minutes and made my appointment at Young’s Brothers to have my car shipped. These guys came to my rescue and I really appreciate their level of service.
Super helpful and friendly staff. Knowledgeable paint Dept. Awesome experience.
I was referred here from my father for a paint match. Scott helped me, and was VERY kind and helpful (and didnt judge my messy beach car 😅.) Was there for about 20 mins and had the paint I needed.
Went there today to buy wiper blades and was told its a policy not to touch any vehicle because they dont do any warranty but will replace my blades for me. He was done in less than 10 minutes. It would have taken me at least 20 to 30 minutes to do the same job. Love that store ....
Great place. Had what I needed
Customer service can be better. I stand waiting to be helped while 4 workers were just doing nothing. I was the only customer in the store. Good luck
Sales per Dean provided great customer service and had my parts waiting when I stepped in the doors. Good quality made in the USA parts for my applicagion.
Excellent Service and parts selection.Thanks Jerome
Good the dont have the parts I want.
The home of ALOHI a line of specially formulated hydrophobic sealants and waxes. Napa Airport the only place you can get it.
In and out,easy.
The employees went out of their way to find the part I needed when the one recommended by the computer wouldnt fit. Much better service than the other 3 stores I went to today. The guys here are great!
Great service! Very helpful
Convenient location right off the highway, but the parking lot can be a bit tricky when it is full. They have a dent selection of parts and inventory on hand even though it doesnt look super well stocked from the floor. Staff had always been awesome and can order pretty much anything you need if they dont have it. I also have had them size a few bolts for me here and there as I rebuild my Jeep, and they carry Luk Clutch Kits in stock for older vehicles. Prices are pretty good considering we are in Honolulu. I would recommend NAPA to anyone needing parts, just jump online to see if they have it in stock at this location, if not they can order it.
Expensive. Service is awesome gotta give it up to the paint guy.
Fast and friendly service
Fast and reliable, they ordered items from their warehouse and were available for pickup the same day.
I phoned NAPA store at the Airport to see if they could supply me 7/16 fuel hose. They did not have any (like other stores I phoned who made no effort to locate any for me) but Junior made the effort to locate some. Junior, Luke and Elton assisted me at the store and I left with the hose which I will take back to Australia where it is not available. Highly rtecommend.
Big John is the absolute best. We buy many of our parts from this location just to be satisfied by his awesome customer satisfaction. Keep up the great work champ. Always have a smile on his face.
Not bad part
Friendly service great staff Mark and Ray get knowledge about automotive paint!
Excellent help in the paint department
Was good. Helped me find the part I needed. Awesome...
Went in for a hard to find small part, paid less for it than any of the other big box stores and the gentleman that answered the phone confirmed he had the part before letting me drive there for it.....then gave both of my boys free Napa basketballs!! Merry Christmas fellas and thanks for the great service!
This place is so convenient. Before I found this place I had to drive much further to get to another auto parts store. They also had a battery for my car at 30% less than 2 other stores I checked out.
Great friendly service. Paint department is very knowledgeable and helpful. Great product quality. My favorite store.
Easy to get to and has all the parts you need. Friendly staff that will assist you and look up the required part for whatever kind of vehicle you drive.
Vee and Ray are awesome i buy all of my paint supplies from here.
Poor customer service.
Their selection of supplies & parts are impressive. Store is clean & everything is in order.
Had an ok stock, but the staff tries hard to make you happy. Location for airporters is also a plus
I have a awesome friend working there and the service is terrific!
Always have my parts in stock or in another store.
A little hard to get to but they are very helpful and friendly.
Best place to get paint very professional paint staff.
Called ahead because accidentally received wrong part. Was able to get part exchanged quickly.
This location has automotive parts and automotive paint departments. The staff are friendly and very resourceful.
They had everything i needed to fix my 🚗 and at a good price....
Napa fails when compared to autozone and oriellys
Always a great place to get parts and supplies for my vehicle
Paint department realy know how to color match.
Everytime I have visited, they have had every part I have been looking for, even for a 2005 vehicle.
Super friendly staff
Great customer service. Friendly.
Convenient in and out
John & Bryson helped and a joy to work with and answer questions. Thanks
Went out of his way to help us when time was a factor. On top of my list.
The staff here are all over whelmed, and dont know much about the products they sell. Time to go to that Irish named place!
Soooooo sloooooow service, so I left
Had to find a paint pen to fix a chip in my paint and they didnt have anything from a manufacturer so instead they mixed the paint themselves right in the shop.
Haole manager in store on Sat not professional not willing to help customers
Worst customer service!!! It was like I was bothering them trying to purchase something!
Brake cleaner sale every week ! Military price rewards!Yes!
Drove all the way here for them to say their mixers were gone
Came down here for touch up paint for my GT86. Customer service was alright. But the touch up paint was spot on.
Not a lot of inventory but they always have what I needed.
Closed moved to bigger location off Nimitz hwy. May 28 2016
Thanks for helping me.
Super friendly and helpful!!
Love napa
Very helpful.
Napa is where its at...
Affordable prices
They are the worst for parts.
Waork save
Good people
Found what I needed.
Ask for luke
Yes