This place is great! The car I was interested in was on the lot at a good price and Jason was upfront about showing the details of the cars history. He worked with is fast to get the financing we needed and I was driving the car home two hours after finding it. I was a little anxious about finding the right car and Jason made it a very enjoyable experience! Thank you Jason!
Such an excellent experience! The rumors are true, Jason is kind, super knowledgeable, fair and most importantly - not pushy! Every car on the lot appeared to be in top-notch excellent condition and I would have gladly gone home with any one of them. We ended up finding the perfect car for us and it was a quick and easy process from start to finish. I would recommend Lakeshore Autos to any and all of my friends or family. Thanks Jason for such a great experience!
Lakeshore Auto helped us find just the right vehicle for our daughter for her 16th birthday. We wanted something safe, reliable, not Canadian, not 5 owners, not from a rental company and Jason had the perfect Jeep. Buying was easy, no pressure & we felt good about the price. Thanks Jason, she was one happy girl! We will definitely buy from you again.
This is a top notch place to get a fair deal on a great vehicle from a truly upfont and honest dealer, no pushy sales tactics. From the moment we walked in the door, Jason was joking, he was warm and welcoming, he let us take the vehicle for a test drive and when we came back we never felt pressured to make a decision. We were very comfortable making a sound decision on a vehicle that is in great condition. If you are looking for a top shelf SUV, go see Jason at Lakeshore Autos. This was done the way car buying should be. We will be back.
I traded in my Subaru and bought a 2015 Mazda CX5 and I love it! The process was quick and easy! Highly recommend! Thank you guys!!
My husband and I were looking for a Yukon - they had the first one we test drove. The sales team was very open with sharing the history of the vehicle and welcomed us to check out others in the area. Jason is very knowledgeable, and we couldnt help but coming back. His Yukon was by far the cleanest, nicest, and best bang for the buck. It was everything we were looking for. Jason and Todd made our purchasing experience easy and smooth. We are grateful for their assistance, and are excited about our new (to us) vehicle! We would buy from them again!
Finding myself in a pinch and wanting a specific vehicle is tough, unless you are smart enough to find Lakeshore Autos. They were fantastic. They had my car, emailed me the paperwork and delivered it to my front door the next day, 3 hours away. They took all of my stress away from having to buy a replacement vehicle and made it fun and exciting. Thank you Jason and Todd! and George!
We drove 3 hours across the state to come look at the Audi Q7s that this dealership had. Was definitely worth the drive! High quality vehicles and fantastic service! We love our new Audi!
The best dealership I have ever been to! Both gentlemen were very friendly, fast and efficient and made our transaction so smooth, even there website has full car details which made my husband and I have a smooth transaction. I drove from grand rapids and found not one thing wrong with our vehicle and Im usually a little picky. I give 5 stars hands down to these gentlemen, thank you so much!! 😊😊😊😊😊😊
Very happy with my 2016 Subaru Outback Limited! I asked about buying an extended warranty and Todd told me that he wouldnt recommend it for that car! Very honest and not just trying to make an extra buck on warranties. Lakeshore Autos is the first place Im shopping for my next car! Looking forward to working with them again :)
Great experience! Very friendly, nice vehicles! Helpful in making a deal work for us Thank you!
Excellent place to purchase a vehicle! We literally drove by their lot seen a suburban we liked went back looked it over, test drove it and purchased it all within a couple hours! Jason and Todd were very helpful and not pushy. We will definitely recommend their place to family and friends! Thanks Jason and Todd for the exceptional customer service!! We love our suburban!
Came here to test drive a vehicle a year ago and was treated rudely. The other review that said they are predatory on women is true. The 2 guys that work here are bullies. They sell high mileage cars for top dollar. They will tell you that you can’t find another car like theirs but you can ! Tons of online sites and other dealerships in town. Don’t send your wife here. Also get their high mileage cars inspected before you buy one. Always check your book values and online listings for better prices. You can tell the way The owners reply on here to people is very unprofessional. The giant car dealership Elhart is just down the road and so is barber ford.
After shopping around for over a month, we are very happy with the car we found here: it was in impeccable condition for a good price. It was an easy, hassle-free purchase and, best of all, we both could tell the owner is trustworthy. He noticed and cared about every detail and seemed so transparent about everything, nothing to hide. This is a clean operation with good guys running it, so different from many other places. Im leaving a review because it seems rare to find a place like this, and we appreciated the way we were treated here. We would not hesitate to buy here again and highly recommend!
Very pleased with the level of honesty and integrity of Jason. We have never bought from a dealer and were leery about doing so. Jason was very honest and straight-forward about their dealerships philosophy and method of buying exceptional vehicles. Theres no pressure tactics which made our decision to purchase from him an enjoyable experience.
I would highly recommend Lakeshore Auto to anyone. My moms car died on her way back home to Chicago. He went out of his way to find her and jump her car. He was extremely friendly, courteous, & helpful.
I have bought 2 cars here within the last year. Jason and Todd handled both purchases with high professionalism. No high pressure tactics just plain honest talk. Refreshing change.Both vehicles are performing well. No unexpected mechanical problems. The general condition of both cars were impeccable to begin with.Im not sure there is a used car dealer within 75 miles that consistently offers such high caliber cars to choose from. First class operation. Jason and Todd run an ethical and user friendly operation.Highly recommend.
Excellent buying experience at Lakeshore Autos. I will look there first the next time Im in the market for a quality used car. Jason and Todd have great vehicles on their lot and have excellent pricing to match. My 09 Armada has been a great purchase. Lakeshore took good care of us and went above and beyond to keep us satisfied as customers.
Bought my Audi A4 from here three years ago, it has been a great car. The process was smooth, would not hesitate to buy another vehicle from these guys.
I purchased my 2001 Subaru Forester even with High mileage the car performs Awesomely. The price was perfect paid cash and out the door bought in 2015 still running strong over 20 1,000+ mile trips into Canada.
I found Lakeshore Autos from an used car listing that they have put up on AutoTrader and decided to give it a shot since it is 3 hours drive from my home.The salesperson, Jason, was not haggling and made it an easy to deal with experience.He would be the first salesperson that I could find trust. The vehicle that I purchased had been good and everything checks out fine for the year of the vehicle.Overall, I would recommend to my friends and co-workers if they happened to find something that they want to buy here.The previous person who left a 0/3 overall rating is lying her behind off.Thanks Jason and Todd, it was a nice purchasing experience.
Picked up my new vehicle today. Best car buying experience ever. Great honest friendly people. I highly recommend Lakeshore autos to anyone looking for a beautiful used vehicle.
Highly recommend going to them if you are looking for a car/suv! They dont pressure you into buying the vehicle like most dealerships. If I ever need another vehicle I know where Im going!
My family has purchased 3 BMWs from lakeshore autos and all have been in excellent condition, with no issues. Staff is also very helpful, customer friendly, & honest! Thanks Todd & Jason!
Im a critic at heart and these guys passed the test! Found them while looking for Honda Pilots below $20K. We drove up from Kalamazoo to take a look at the three they had on their lot. Test drove the one we liked the most. Noticed a vibration at higher speeds (my fiancé is a body tech with a mechanical background so it was something he noticed, I likely would not have had he not pointed it out). Took the car back and shared our thoughts with Todd. I told him that if they could get it figured out we could talk about the car since we otherwise liked it, the price was fair for the good condition the car was in and these bad boys are hard to come by. I was impressed with his response, he said there was no if about it, that if it stopped us from buying it, it would stop someone else and they would get it taken care of. They told us they had the new tires rebalanced (two of four were out of balance) and an alignment done but they still noticed the vibration when they took it out on the highway after these things were done. So they had a tire company take a look at the tires and discovered one of the four was not measuring properly. They had a new set of better quality tires put on the car. They called us to let us know of the corrections, I thanked them and continued to shop. After about a week, a few more test drives and realizing they had the best car for the best price within 75 miles of Kalamazoo, MI, we called them up. We went on a Monday night to do another test drive, noticed the vibrations were gone, checked out the new tires and decided to purchase the car. They stayed late on Tuesday night (Monday night they were already scheduled to be open late) to complete the paperwork and give us the keys. Other reviews are correct in the fact that these guys are no hassle and I really appreciate that! We had already dealt with the used car salesman type on the big Kalamazoo lots and I dont have any patience for it.Would absolutely bring my business to them the next time around and would recommend them to friends and family. Happy car shopping!
Great place to buy a car!!! Great staff, car selection and prices. Very easy to work with!!!
I love my jeep thank you to Todd and Jason for everything they did for me Im definitely satisfied!!! Thanks again!
Purchased a 2007 jeep commander from LSA, literally within a month I had to put 1400 into it for a transmission issue and then almost every 3 months after that we where in the shop and now again only after 3 years our motor is bad, we also have always done regular maintenance, LSA knew this jeep was junk and still sold it. The engine blew up two years later out of no where. We had several mechanics tell us they definitely knew this was bad.
Do your self a favor, and avoid this dealership at all costs. The owner is not only dishonest, but predatory. As a single mother, I went in to the dealership assuming I needed to be careful, but I had no idea the lengths this business would go to in order to make money. They sent me out in a vehicle that had lots of problems, but told me it was in perfect condition. When I returned the vehicle, all of a sudden I was accused of scratching the vehicle, scratching the glass on the back window, and damaging something on the tires. How could I prove I didnt? My advice to everyone: AVOID THIS DEALERSHIP.
So sketchy. Tried to sell a truck with a bad engine and broken speedometer. Avoid, avoid. Avoid.
Just bought an incredibly clean Mazda5 here. Staff is definitely no haggle, price on the car is the price. They were the only place with the vehicle I wanted and they knew it so that worked in their favor for sure! They are all business so dont expect the suave niceties that you get on another lot. But, that can be nice as the whole process was super fast since they are not chit-chating with you. (like...at all...) On the drive home, back tire goes flat. Take it to our regular mechanic and he laughs and says those tires were put on backwards to start with! Still waiting to find out why the tire went flat when these are brand new tires. If nothing else is wrong with it, Ill adjust the rating. But until then...it was OK.~~~ UPDATE: 4 Hours after Purchase:Just got done with the tire guy. He says the sensor in the rear tire is totally shot, and needs to be replaced ($$) also says the tire is totally shot from driving on it soft for so long. I told him I just bought it and he says, the dealer had to know about it, and almost surely has been putting air in the tire routinely. I wont lie, I am pissed that I have not even owned the car 12 hours and already put over $100 into it, for something Jason told me was Brand New. Poorly done, Dude. Poorly done. FYI I did call them to see if they would work anything out for me since they repeatedly told me the car price did reflect brand new tires. I got their voicemail. I am always open to updating this rating if they are able to make this right. We will see.~~~Update: Tire guys tell me that the tires that were put on the Mazda are discontinued, and you cant buy them new anymore. I have to get a different brand, (but equivalent) tire to put on. Jason at Lakeshore calls me back and is very nice about everything and says that the wholesale place he got them from has many more in stock and for $50 I can buy the same tire from them. He stands by the fact that I must have damaged the tire in my 1.5 hour drive home. Unless the tire guys can Prove it was a manufacturer defect on the tire. What can you do? Im not driving another 3 hours round trip to pay for a $50 dollar tire from a place that carries cheap discontinued tires. Lesson learned, I guess. Overall I have decided that I just hate buying cars. Were going into a Mazda dealer this weekend to give the car a general check up ...better safe than sorry.
Well done
Vehicle in great shape
Good