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Family Focus, LLC
877 NE 25th Ave, Hillsboro, OR 97124, United States
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Family Focus, LLC
Comments
Ma
Review №1

Such a great staff! Extremely knowledgeable and personable. Theyve created a truly welcoming environment. Weve been coming here for a couple of years now and I cant imagine well be going anywhere else.

Pa
Review №2

Well taken care of. Would recommend to anyone.

Je
Review №3

Dr.Pam is fantastic and has always taken amazing care of myself and my boys! We’ve been seeing her for almost 10yrs!

Je
Review №4

Called because my vision started having problems. They got me in quickly, diagnosed the problem and ordered me new lenses. They also had the ability to add blue light filtering which is a plus working with computers and devices more frequently.

He
Review №5

Dr Fraiser sees all 4 of my kids, myself and my husband. Its a bummer she has reduced hours due to Covid, but you can tell they are doing their best through this difficult situation. I love her!

jc
Review №6

Dr Fraser is great to work with.

Je
Review №7

Dr. Pamela and her assistant are very thorough and great to work with! Highly recomend

Sh
Review №8

Excellent place for eye care! Warm and friendly, very professional.

Li
Review №9

Friendly Professional A+++

To
Review №10

Dr is very kind and informative and very invested in her clients. She educates her clients in a tactful way. I can’t imagine seeing any other eye care provider.

Su
Review №11

I adore everyone at Family Focus. Both Dr. Pamela and Regina are so easy to talk to and they helped me find the right frames and lens treatments for me.

Pa
Review №12

New to the area. Loved the office. Doctor and receptionist very warm and friendly. Doctor is very knowledgeable and easy to talk to.

Ra
Review №13

We have been gong to Thayer for many years now. They are truly amazing. They take the time with my children to properly assess their needs.They are informative and resourceful. Prices are amazing.Regina at the front desk is so efficient. She takes good care of us.

Kr
Review №14

I work in the eyecare industry and I have my choice of several doctors to see but I choose Dr. Pamela and her office. The staff is caring and helpful. The frames and lenses are reasonably priced for the area. The repair business inside the optical is affordable and dependable for repairs. I recommend this clinic to all of my friends and family.

Ch
Review №15

My husband and I have been patients of Dr. Fraser for many years. She always has a great smile, is friendly, and caring. Highly recommend her for all ages!

Em
Review №16

Dr. Pamela and Regina have both been very friendly and communicative. Theyve made me feel very at ease, especially during my first contact lens exam.

Br
Review №17

The Optometrist was absolutely wonderful. It was such a wonderful experience. I would recommend this business to anybody looking to have their eyes checked. Budget friendly glasses as well.

Li
Review №18

I went here for an wireless frame repair. Mr Thayer was very friendly. He repaired an expensive eye glass frame for me. He welded the delicate nose pieces back onto the frame and was very reasonable priced . it is hard to find someone locally who does this kind of repair and doesnt ruin the frame. I Highly recommend this optical business for frame repair.

Sh
Review №19

Be aware - no return policy! The glasses that I will not be wearing will be sitting in a drawer. A plus is the friendly staff and Dr. However, I will not be going back to Thayer Optical in the future.

Da
Review №20

I appreciate how caring Dr. Fraser has always been with me! She was the first doctor to diagnose me with Shogrens Syndrome a few years ago, and I remember how hard she fought with my insurance company, for months, trying to get them to cover the extremely expensive eye drops she felt I needed to use. And, she finally won! That meant so much to me. Kathy Goss

Te
Review №21

Was time for new glasses and these are the best pair Ive ever had

Et
Review №22

Best frames in town. Love my Raybans. The two year warranty on high quality glasses kills the costco bargain glasses. I just had a pair with scratched lenses and after a year I turned them in with no questions asked. I highly recommend this company to everyone.

Te
Review №23

Highly recommend Dr Fraser and her office support person, Regina.Great service and both delightful people.

Re
Review №24

We’ve always had very good service here! They are very accommodating and professional as well as NICE.

Mi
Review №25

Dr. Fraser has been our Optometrist for many years. She is always happy, cheerful, and a perfect family Optometrist (at least we think so!).

Ga
Review №26

Ive been visiting Pamela for roughly 7+ years, and ive never been let down by the treatment i receive. She always asks about how im doing, and takes a real interest in her patients. I have very sensitive eyes, and generally struggle with drops, or anything near my eyes, She has always done an incredible job working with this and i could not recommend someone more for your eye care.Even my mother who can be quite the handful not only enjoyed her experience, but had the first successful pair of glasses in her entire life.

Ca
Review №27

Favorite eye doctor of all time! I live in scappoose and travel all the way to Hillsboro for thier services. Always helpful and friendly!

Pr
Review №28

Very friendly and patient. Very generous, reasonable, and fast when it comes to repairs.

Jo
Review №29

I ordered tri focal progressive lens on a safety glasses frame restricting them to be 100% fog proof I even ask him if (ar) anti reflective coating will help with additional 150.00 dollars plus on the top of the 600 plus basic pay that they require my insurance to pay but my portion is like less than 300.00 dollars came out of my pocket,now this is the dilema, After two weeks that I am using this pair of glasses unbelievably fogs a lot on my work I thought after I spend that big of amount in my dollar plus my insurance portion I should be ok with my description of kind of glasses i need, But i was wrong inspite i trusted him becouse he was bragging that he is 45 years in business, How come he changed place or location after 45 years his old location now is near by Hillsboro Police Station maybe a lot of complains from the migrants area,anyway so he try to sell anti fog lens cleaner that does not damaged Anti Reflective coating,I paid another 8.00 for it, When it comes to work Its getting worse once i used it it starts to stick on my glasses and it never come out,That was my first complain to him before I sign with him and asking a chemical to cleanse out that chemical technically he said replace the glasses again,But he dont want to give me a credit for it or refund any amount then i read on the internet and was able to read the fine prints in the bottle those anti fog cleaners are being used to remove Anti Reflective coatings on your glasses to see better so i open that to him and he got a escape goat say the only thing that i can help is to send it back to the lab and remove the AR but still no refund or compensation and that is only once they said and that;s it,the the receptionist there commented also that they fixed the problem but they never ever refund,THE PROBLEM IS NOT FIXED YOU GOT CAUGHT STEALING,DO YOU KNOW HOW TO FIXED THE PROBLEM OR YOU JUST DONT CARE,THE VERY FIRST TIME I FIT THAT GLASSES I COMPLAIN ALREADY THAT THE HEIGHT OF MY MONITOR SCREEN AT WORK IS HIGH BUT SINCE YOU ARE TIRED OF ANSWERING MY QUESTION YOU GOT MAD AT ME AND IGNORE ME,I COULD HAVE RETURNED THAT GLASSES BY THEN MAYBE YOU RETURNED MY MONEY BECAUSE YOU ARE SO UNPLEASANT PLUS FIVE OF YOUR UNPLEASANT JOKES TO ME AND THE TIME SPENT TO YOU GOING BACK AND FORT TO YOUR DISHONEST STORE ONE TIME I AM CALLING TO VERIFY IF MY GLASSES WENT BACK ALREADY BUT NOBODY ANSWER CAUSE THEY HAVE CALLER ID THAT THEY CAN SEE MY NAME THEN I DECIDED TO DRIVE UP THERE TO VERIFY BUT PROBABLY WHEN THEY SAW ME DRIVING THEY CLOSED THE DOOR FOR NO REASON NOT EVEN LUNCH AT 2:30 PM,i HAVE BEEN BACK AND FORT PROBABLY 15 TIMES MY HOUSE IS LIKE 8 MILES ONE WAY WHAT A WASTE OF GAS,BUT THANKS TO MY HONDA FIT ELECTRIC MAYBE 10 TIMES I USED IT,I ALMOST TOLD HIM THANK YOU FOR WASTING MY TIME AND MY MONEY AND HE TOLD ME WHEN I RETURN MY GLASSES TO REMOVE THE AR HE TOLD ME TO FACE THE WORLD I FELT LIKE A MINORITY TELLING ME YOU STILL HAVE TO LEARN ABOUT BUSINESS WHAT A PREJUDICE HA WITH MY AGE I HAVE BEEN TO A LOT OF OPTICAL SHOP AND THE QUALITY IS WHAT I AM SEEKING FOR BUT I FELL INTO HANDS OF CROOK,ALL THE BUSINESSES THAT I REPORTED TO THE BBB FIRST BBB DONT SIDE ON ME BUT UNFORTUNATELY THEY ARE ALL CLOSED NOW FOR GOOD MANY PEOPLE COMPLAINS DONT BE A VICTIM, NO DEFINITELY I WONT RECOMMEND THIS TO MY FRIENDS, I THINK I WONT STOP FIGHTING THIS PEOPLE TILL THEY CLOSED AND AS LONG AS I LIVE,SORRY THAYER WE BOTH LOOSE OUR MUTUAL TRUST AND RESPECT TO EACH OTHER.

Fr
Review №30

Very caring and friendly.

Gr
Review №31

NOT open on Saturday! By APPOINTMENT only!

Vi
Review №32

Excellent service!!!

Information
2 Photos
32 Comments
4.7 Rating
  • Address:877 NE 25th Ave, Hillsboro, OR 97124, United States
  • Site:https://familyfocus2020.com/
  • Phone:+1 503-648-5236
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–1PM
  • Saturday:9AM–1PM
  • Sunday:9AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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