James is THE BEST! Very professional and thorough.

Eric has been my mechanic for 13 years. Hes a unicorn in the car maintenance and repair business: quick, professional work, fair prices, and no b.s. Highly recommended.

Eric sat on the phone for nearly an hour to help me diagnose an electrical issue. He was amazing to work with. Ill definitely be going back to him in the future.

Heaton Auto has always been good to me. They are fast and efficient. The quality of the work is why I give them 5 stars. I know that I can trust that my car is in good hands. Any part of the car that they have replaced has been functioning very well.

Knowledgeable mechanics, they will make you a great deal.

I called first thing in the morning to arrange work on my disabled pickup, and Eric had my truck up and running in less than a business day, on almost no warning! I was quoted a price, and even after several added repairs, the price remained as quoted. Such a positive experience, I will be back here with my other rigs for sure! I was uncertain about communication through text, but Eric was very prompt and transparent. I have only good things to say about this location.

👏🏽👏🏽HANDS DOWN BEST AUTO SHOP👏🏽👏🏽I had asked an old friend, a real Gearhead, where is the most reliable auto shop in town for my ‘97 Toyota Tacoma. Erick Heaton came highly recommended and my husband and I went all in hoping that our truck that we love would be repaired, cared for, and at a price that we could afford. From start to finish my husband and I are amazed—grateful for the superb work and communications at the shop.Our story is this: The truck wouldn’t start, and to be honest, we didn’t have it properly looked at when we purchased it last year. Erick responded to our call right away and had our truck in the shop by early the next morning. Our tow truck driver told us “this is the best shop around because I tow here often and there’s always a lot full of cars!” By that afternoon Erick told us what needed to be done and we asked if they could take a closer look around for any other troubled areas. Erick was honest for what needed to be done right away and what could be adjusted and modified later in the future. Again, the shop communicated with us via text through the time our truck was at the shop. Never a problem getting a hold of Erick and having questions and/or concern addressed and answered.The truck now drives better than ever. We can tell that Erick and his crew love their job and are masters at their craft—real Gearheads. Beyond grateful for the high level of workmanship, communication and honesty throughout with a super fair price!

Heaton Automotive has been where I would go for repairs for years, no problem. Professional and cost effective, I would recommend this business to anyone looking for a no-swindle type auto repair shop. I have NEVER had ANY problems.Having said that, my last visit will be, well, my last visit. Not only did the mechanic that looked at my van misdiagnose it and seemed more interested in appearing cool, he wasnt wearing a mask. I am a diabetic and my wife has had pneumonia a couple of times over the years, so we have to be especially careful these days.When I informed Mr. Heaton by text about this, I received no answers at all. After waiting a week, I texted him again. He answered, then when I brought up the mask issue, I was again ignored. I saved the texts.Bottom line: If you are into anti-masking, (-and I am assuming Trump support) and other reprehensibly dangerous practices, continue to go to Heaton Automotive. I am sure that there are plenty of Oregonians who agree with that stance, so Im sure his business will still be successful. In the meantime, Im going to Clays Auto. At least they care enough about their customers to take the proper precautions to help them stay alive.I have to say, ghosting people on text who are trying to stay healthy is beyond immature and not how professionals treat customers. At least stand up for your ridiculous beliefs.

Dropped my 2016 Murano off to have them inspect some issues that were brought up by a dealership. Was told by the dealership that my transfer case was leaking profusely and needed attention along with many other items, namely that both brakes needed replacing. Not only did they inspect, clean, and give me the real story. He didnt even charge me for the inspection! Come to find out that the front brakes do need replacing (as I have 60k+ miles) but that can be done later, but the rear have over 10k miles left, which I knew they had to be okay as I replaced them just last year. Also that the leak was very minor and not in fact of concern yet, in fact it looked like it had been leaking for awhile. Coincidentally, I just went past my 60k warranty expiration....how convenient that they just then found it at Carr. I will definitely be bringing back my car and any future cars to see Eric and his team. Thank you for giving me at least some options and not trying to force me into unnecessary work. Ive been looking for a mechanic I can trust as dealerships have a bad reputation for pushing you into work when maybe it could be put off, and my experiences have nothing to dissuade that fact. All I want is the facts and options with their opinions, and Eric did that. Thank you.

Efficient, honest, competent and a friend of Play, Fit, Fun.

Im only giving them 5 stars because more stars are not offered. eric is the man, and this place is legit. sold me a gem, too.

Highly recommend. Originally recommended by a friend, been using Erics services ever since. Hes seen us through several vehicles as life has changed over the years. Always fair pricing and great work.

Unfortunately the engine in my car died, but they were extremely fast with the diagnosis, straight up with prices and the fact it isnt worth repairing and overall made an extremely stressful situation less stressful. They even gave me a little bit of cash for scrap value, and had some decent offers to buy! Quite a drive compared to some other shops near my home/work but the extra drive is worth the service and I would strongly recommend to anyone who appreciates a no bs approach!

They are people of their word.. honest

Eric Heaton is professional, knowledgeable, and quick to find the problem then resolve it.

Eric and his team are of the group of people that believe In doing the job right the first time. Great pricing, fast, accutate service.

Very fair. Quick and knowledgeable. Appreciated him gettingg me in so quickly.

Eric Heaton did a great job fixing our van!For our first ever visit with Eric, we were instantly put at ease with his clear communication and insightful diagnosis. He helped set us on the right track for what was the real problem with our vehicle.I hope to bring our cars to Eric in the future - he is trustworthy, affordable, and as a bonus you can text him and get timely replies.

Heaton Automotive is the place you go to get a second opinion because you know they will be honest and fair. I have been taking my car to Erics for years and they have never let me down. They are always polite, kind, professional, patient, and fair. They always find the fix for my car and give me the best price possible. All of their staff is honest and knowledgeable. Additionally, they never make me feel bad for asking questions and they are always patient with me. As a young female, Im used to auto stores attempting to take advantage of my lack of car knowledge. Eric and his staff are always willing to answer my questions and help me understand whats going on with my car so I can learn. I cant recommend them enough and I will always return. 5 stars isnt enough!

Great customer service friendly and profedsional

I’m a site manager for a major national company with a fleet of about 200 cars in the Hillsboro area. I can’t think of enough positive things to say about this place. I discovered it by looking on google maps after feeling as though we were being taken advantage of by other area shops. The staff her understands the pressures we are around to return our assets to service and does so faster than I could possibly ever ask for and at a very fair price. We will absolutely be going back

The rare honest automotive shop

Once again, Eric and his team did a great job for me, I cant thank them enough.

I totally appreciate the hard work these folks provide. Highly recommend taking your car repair needs to this auto repair shop. They make everything right!!! Thank You everyone that touches the vehicle, and works in the office. 🚗🚘🏍

I should have done this months ago, but hey.Eric is the best mechanic out there hands down! He does a great job every time I need something. Great mechanics, great price.Stupid not to call Eric .. even answers text messages

Eric and his knowledgeable team of mechanics took great care, overlooking no detail, to make sure my car problem was fixed correctly. I highly recommend Heaton Automotive.

They do quick and honest work. I try to do most of my work myself but some things us garage mechanics just arent qualified for. Eric always does the work thoroughly and quickly. I had a car where the heater stopped blowing warm air for weeks, and I couldnt figure out why. Figuring it might be a computer issue I took it in and it just happened to start working that morning, he called me and said Uh, it works for me, come take it away! Ive been to mechanics who would have done nothing then charged me. Hes honest, thorough and the prices are fair, plus very conveniently located!

Our starter went out at Costco gas pump. Guy in back of us gave us the name & number of Heaton Automotive to call. This was at 11:30 AM. They gave us a ride home, had car towed, put in new starter, came & picked us up in our car to go back to garage to pay. We were home before 2:30 PM. Any further mechanical work we need, we will definitely use them. They put the customer first and we feel the price was fair.

Highly recommend them! Its rare to find a mechanic who is honest, has your car done when they estimated it to be, and has good customer service! They also offered us a loaner car while ours was in their shop.. free. Very fair pricing as well. Very glad to have found them!!

Knowledgeable, expedient, friendly and best of all, honest.

It is rare to find good honest people like Eric and his staff. If you need anything done or are interested in buying a car Eric is the one to go to. I bought my first car from him and love it. My family and friends now go to him for any car needs. Definitely one of the good machanics.

These guys are amazing! We found this place when a friend highly recommended Eric Heaton Automotive because we had a radiator issue- they did a great job for a very reasonable price! We take our vehicles to him for everything except body work- all maintenance and repairs.

Let me start by saying, Mr. Heaton and his crew of mechanics are the best in the state Oregon .They are fast, reliable, honest, friendly and knowledgeably incredible when it comes to repairing your vehicles. Eric actually cares about his customers and his people. You would have to be blind not to take your vehicle to Heaton automotive .you wont regret taking your vehicle there. I wish there were more people like him in this world .thank you Eric for helping my wife and I with our vehicles. Wouldnt know what we would do without you guys. Thank you times infinity sir!

I usually dont take the time to write reviews, but I know that good mechanics are hard to find and I spent a while looking myself. So I thought Id write this to help out others as well. I recommend Eric. Hes honest and wont try to get you to do repairs that might not be necessary. Ill definitely be back.

If you need your car looked at and fixed good luck on getting a hold of anyone there! Called and text several times goes to voicemail and i get a text saying Ill call you right back and never happens.

My girlfriend referred me to Eric and his team a few years ago and since then hes been my go-to: altogether helpful in diagnosing issues, responsive to questions/concerns, honest on what repairs need addressing and what ones can wait, quick to get to work, and very competitive in pricing without compromising in quality in work.Their handiwork is fantastic and even better than theyll admit: Eric estimated that my junker car would continue to drive for another 2-3 months after a severe oil leak and repair; 2.5 YEARS later its going strong with no leaks or related issues. Im convinced that this was 10% luck, 10% Hyundai Elantra, and 80% Eric/Jason.Heaton Automotive is the proverbial family mechanic in an area where thats hard to come by. I cant recommend them enough.

Fast, fair and capable.

So I have a 2002 Camry.My brake felt very loose and I first took it to Firestone, they quoted me some 1000, saying I have a leak in rear left, need to replace both calipers, both rotors and etc. They also wanted me to spend 1200 on rack and pinion and such so I refused.When I went to Les Schwab, they told me similar thing, but added on to it, saying Master cylinder is bad, brakes hose needs replacement, front calipers also need to change, quote 1500.When I took the car to Eric, I only had one loose nut. He tightened it, because of my insistence, he checked brake system a couple of times, and all this for 40 bucks. Saved me a grand and half.And most importantly, I had foolishly told him the quotes I had from others, and he didnt take advantage of situation.Very honest business.I will always take my car him and would definitely recommend him.

Eric is the most honest mechanic I know.

Eric is honest and excellent. We stopped taking our X3 to the dealership when the warranty stopped because they were awful. Eric fixed a long time issue as well as other major issues without me worrying about being sold into something I didn’t need. My husband and I never consider taking our vehicles anywhere else.

We moved to Beaverton in June, 2007. Heaton Automotive was recommended by an acquaintance.They have effectively taken care of our two vehicles. The costs have been more than reasonable. Every repair has been made within 36 hours of my initial call. Heaton Automotive is a flexible, honest, clean, complete, and professional shop.Russell and family

My special car needed knowledgeable help, and my favorite mechanic had passed on. Eric took himself away from his business location - came to my garage, (twice). He discovered the problem and helped me put a team together which solved a difficult issue. He earned my loyalty, and now maintains my fleet!

Fast reasonable pricing

Eric is very knowledgeable & did an amazing job. We moved from out of state, and he was able to give us information about the steps we need to take to get our car registered in OR. He also fixed my car in less than a day! I would highly recommend him! Thank you very much for all you did Eric!

Let me start by saying that Im quite pleased and impressed with my experience at Heaton automotive. Eric told me to bring my car in first thing in the morning and well figure out whats going on and call you. Turns out that my issue was a bad ignition coil. That part was replaced, plugs and wires were replaced and I also received a coolant flush as well. All of this for a fair and reasonable price. The other shop in Tigard where I live, told me that I had a bunch of issues that would cost me well over 400 bucks to repair. Thankfully I decided to take my car to Heaton for a second opinion. Eric was straight forward and honest with me. I highly recommend his shop to anyone who needs car repairs. I certainly will be making Heaton automotive the place where I have my car maintenanced or repaired from now on.

My first time, and very satisfied. Got same day appointment to fix a power window that wouldnt close on my Acura MDX. Eric under-promised and over-delivered, kept me informed. Now I have a trusted place for all my car repair needs. Excellent service!

From out of town and needed help. Heaton Automotive fixed me right up and got me on my way. Very reasonable prices and very fast service. Thanks to Heaton Automotive.

OMG! Friends recommended Erics shop and I was so impressed. My girlfriend was having car problems, after a few phone calls we were on our way to Erics. My girlfriend test drove the car, got DMV taken care of, did all the paperwork and was driving away in a great car in less than 2 hours. It was the best car buying experience of my life.

Honest and always makes sure our vehicles are taken care of.

Took my Honda Odyssey to him with an issue and he determined the throttle body needed to be cleaned and did not charge me a penny. Also, this was my first time at his shop. It is nice to see that all the reviews are correct. I will be back with any automotive needs.

I went there once to troubleshoot some noice coming from my car. They found that whole unibody was corroded and they can fix that. Eric and his team were very honest and told me the situation of my vehicle. They told me that they cant fix (they could but its not worth) and get rid of the car ASAP. Because it is dangerous to drive that. I appreciate that telling me the truth instead of trying to fix and ripping me off. They even didnt charge me. I highly recommend this place. Great honest people. !!!!!

Not over priced, will not do work until he speaks with you

Awesome work & great customer service

Went one time, seems to be a good shop. My husbands best friend works there so its easy to trust them.

This place is great, back in December my truck puked an o-ring in the injector pump on my way to work, got it towed here since it couldnt go to my work. Since AAA wasnt towing out of town due to the weather, and I live in Washington, they were kind enough to let me park it in their lot for a week until I could get it towed, didnt charge me a dime for diagnosis or letting it sit there.

They are honest and know their stuff, the two most important factors when choosing a mechanic.

Heaton Automotive is the best around. The work is always done right, as fast as possible, and at a price you know is fair. I have had two vehicles in multiple times because I tend to be pretty hard on them. Eric always ends up saving the day and getting me back on the road asap. I wish there were more people in the world like the staff at heaton. As long as I remain in the portland area, I will always go to Eric Heaton, and you should too.

Second time going to Heaton Automotive, so I had Erics number and texted him to see if he had time to look at the breaks on my Honda Pilot. I needed them done by the end of the following day, they looked at the brakes, called me with a reasonable price, and got the work done on schedule. Will be coming back anytime I need my vehicles worked on and would recommend to others.

Best Automotive Shop! Master Technicians. Smart Honest Trustworthy.

I love their no BS approach. They will tell you what is the best for you, I especially liked how they were completely honest about the repairs to my vehicle. They had the opportunity to completely overhaul a vehicle for me, which most shops would have urged me to get a bunch of repairs done to the vehicle at a huge cost, Eric Heaton said that the cost of repairs was more than what the vehicle was worth.Also I took my car to Les Schwab and the quoted me a bunch of stuff as necessary and Eric Heaton not only did the work, but a a better cost. I would recommend this mechanic shop to anyone.You will get a clear and honest answer and done in a timely manner.

Took my vehicle in for an unknown issue and didnt get jerked around or sold things I didnt need, and the issue was fixed! Will definitely be going here again!

My family has been going to this mechanic and his shop for years, and he never disappoints. He always delivers amazing service at an honest price!

They take care of all of our vehicles and everybody in my family goes there as well, honest, fair priced, Quick Service, excellent place to take all your vehicles

My fiancee introduced me to Eric Heaton and his shop over 4 years ago. Since then, my old car had multiple mechanical problems. Erics always went above and beyond in repairs, and the cost is very reasonable. He has also been the sole reason for me passing through emissions tests for the past 4 years, too. Hes worked on both of our cars. I just bought a new car a few days ago, and I look forward to having him work on this one, too.

Great Honest place to take your car and get quality work done at a fair price.

First class service. Eric went above and beyond to keep my daily driver on the road. Service was thorough, fast, efficient and friendly.

Best mechanic in town

Best Automotive repair shop in Hillsboro. Highly Recommended !

We are very happy with the work Heatons automotive does. Very thorough and knowledgable

They will get the work done.

Straight up, honest, helpful, and like the website says treats his costumers like family. I recommend him to my mother...in fact I did.

Ive been to many different mechanics and never been treated as good as i was at eric heaton automotive great man strongly recommended i will not take my vehicle anywhere else

Fantastic service, Fair prices. 5/5

Honest & Quick

The were so helpful and I didnt feel at all like I was being taken advantage of. They actually tried to save me money

Great honest shop. Eric puts the customer first, like it should be.

They have helped me with DEQ and starter replacment. Helped my family with various things such as EGR Valve replacement, engine inspection, ABS inspection. They are 100% straight.

Very professional, outstanding service, guarantees his work. Expensive but well worth it.

Great service and prices!

Very nice place and very good work

Repeat, repeat, repeat customer. Fair, honest and very knowledgeable.

Best mechanic and a great staff!

Quality service here

Fair, good work

They are the best anywhere.

Knowledgeable, fast, friendly service.

These guys have done me right more than once!

Honest and fair

The only place I trust