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Quick Lane at Levittown Ford
980 S Broadway, Hicksville, NY 11801, United States
Comments
Sm
Review №1

Was on vacation and engine light came on, service was fast and amazing! Michele Gerdon was helpful and got us back up and running. If and when we we are in NY again will stop for any service issues. Thank you!!

Ca
Review №2

The company I work for brings our fleet of buses there and when we have a recal or a warranty problems our representative we work with is Michelle Gerdon. She always works with is by giving us daily updates on when the bus will be finished and when we can bring the next one in. She is always super friendly and always helpful with information on our fleet even if we have questions.

Ch
Review №3

Working with Leo was an absolute pleasure! Leo is extremely patient, I never felt pressured to make a decision, and most importantly, a professional. I highly recommend you talk to Leo if you are considering buying a new or previously owned automobile.

Ni
Review №4

Happy customer, great buying experience, salesman Leo was a great help. Very informative and polite. Quick service all around. Would recommend to a friend and family. 5 stars

De
Review №5

Best buying experience - Ever! I purchased a Mustang Mach-E from Brad who was courteous, professional and respectful. I never felt the typical high-pressure sign right now sales tactics and I received a very fair deal on a very popular car. Eric (in finance) was very helpful in explaining financing options - again with no high-pressure tactics. My wife and I left knowing we made the right decision to buy from this dealership with our new car - and we love it! Everyone we met, from the receptionist to the manager, Dan, were so pleasant to deal with and helpful. I highly recommend buying your car from Brad!

br
Review №6

I just purchased a Mustang Mach E from BradIt was a smooth and easy purchase.During the process A sales person called me from Huntington Ford and told me that had the same car at a better price. Brad understand and told me to to do what is best for you me. When I got to the Huntington dealership they did bot have the car. Brad was upfront about everything and the experience was great. The Mustang Mach E is insane car.

ke
Review №7

Ask for Leo when looking for a car. By far one of the most friendly and helpful salesmen working for them right now. Not to mention extremely knowledgeable when it comes to tailoring a car that meets your specific needs.

Ol
Review №8

Brad was a great help to me while searching for a new car. He isnt a pushy salesman and allows me to think about the decision Im about to make. He offered great pricing and answered all of my questions throughout the process.

Sp
Review №9

This is my third car at Levittown Ford. Brad was great, very helpful and knowledgeable. No pressure, did a great job answering questions. Ask for Brad! I love my Ford Edge! Great service and staff.

De
Review №10

Well bought a 2021 Ford explore about a month ago, brand new. Sales guy was nice and did what he needed to do. But! When weather started to change I noticed the air conditioning doesn’t work. Took it to their service department a week after. Service guy was helpful but still know air conditioning. Took my car and gave me a loaner. Gave me a loaner that died on me after a week. So after a month no air conditioning still. There stating waiting on a part to put air in car. I bought my 2016 from here and that was great. Only reason why I switch is because the body shape changed. Wish I would of kept my 2016. Weather is starting to warm up and car is to hot to drive.

fr
Review №11

Brad and Waiel were extremely helpful and really wanted us to leave happy. They went out of their way to make our experience smooth and genuinely cared for our needs. They truly went above and beyond.

Da
Review №12

Awesome DealershipHelpful staff specifically Joel Jones & Daniel KThanks for all your help getting my Bronco Sport

Li
Review №13

I had a wonderful experience leasing my new vehicle at Ford Levittown. Joel took great care of me and was extremely easy to work with. Kudos to Joel. Thanks for making this transition into a new lease so easy.

Al
Review №14

Luis Perez Mendoza did a good job at helping me pick out a new car for my wife. I recommend him to anyone who needs help deciding on a car to buy.

Ta
Review №15

I’m new to the area so I couldn’t go back to my home dealership for service. I was able to get an appointment based on my schedule. Upon arriving for my oil change I told the service advisor that the chrome on my power window buttons was lifting and was very sharp and had already cut my husbands finger. The service manager promptly examined and said that they would gladly order the part and swap it out for me once it arrived and that it was covered under my warranty. They went a step further and found the part in stock and changed it once my oil change was complete, allowing my to avoid another visit. It was such a pleasure getting my car serviced here that they will become my new home dealership. Thanks again!

Ja
Review №16

I had a great experience with Bob Warner he’s an awesome salesman and his attention to detail is outstanding. I can recommend him for anyone wanting to purchase a car from Levittown Ford

Do
Review №17

Brad (our salesman) and the whole staff at Levittown Ford have been delightful. We haven’t felt pressured or pushed at any point in the buying process. They’ve listened to us and been very transparent. My wife and I have both really appreciated the people here.

Ma
Review №18

I came into Levittown Ford a couple days before my birthday to look into getting a new vehicle my salesman Joel Jones took very good care of me. The process was smooth and perfect not only the gift for myself on my birthday great but the treatment from Levittown ford was also.I highly recommend you coming down to Levittown ford and asking for Joel because I can count on him doing the right thing for you.

Ke
Review №19

Went to drop off my truck for a 10k service. Was greeted by an extremely helpful and professional staff. Dealt directly with Noah at the service center, he was great! Super friendly and worked with me on a change of pick up time. Will be using Levittown Ford in the future for all my trucks service needs.

Ol
Review №20

When I gave the car to their service I got in trouble. They lost my car keys and my Ford Transit stood without repair all day for this reason. I lost time and money because of this delay. My car has full warranty coverage, but they charged me for repairs anyway. Beware of these scammers. Manager Michelle never called me. They sent a text message like this: «Hello, thank you for using Levittown Ford Service. You will receive your Ford Corporate survey in your email in 1 week. This survey is your Service Advisors report Card. If you were happy, please give a 5-star excellent survey. One very important question on the survey is: “Were you kept informed of your Vehicle Satus?” if you were, please answer “Yes” on the survey.» But they didn’t send me a link to review their work because they realized they wouldn’t get a good response from me after breaking them. I havent even received any apology from them. Avoid this dealership if you dont want trouble. This is the worst service Ive ever met!

Vl
Review №21

Overall the dealership is good, however the finance manager forced me into financing through TD, when I had a better financing deal through Bank of America with better APR, which is why I’m giving a 3 star review. He basically shrugged it off as not being aware that I had another financing deal and that the overall price difference is minuscule. I did mention to the sales professional Brad who helped me purchase the car that I had an offer through Bank of America, so I find it shady that they never reached out to me on my finance options before going in to finalize the deal after they prepped the car.....

Br
Review №22

Ordered a part for my 2016 Lincoln MKX online. I received a confirmation email on Friday. I noticed the ship to address was incorrect (my mistake), the first thing Monday I sent an email trying to correct it. Mike responded to it quickly and was able to correct it. The part will now be shipped across the country to WA. state. I will be back for parts if I need them.

Ro
Review №23

These people really want you pleased with the effort they put in to accomplish the mission in the allotted time. I went in for new tires and an oil change and was out so quickly, it took my breath away. If you own a Ford, or any other car for that matter, take it to these folks as they clearly know what theyre doing.

An
Review №24

I called about my roof rack that came off. I explained to the service lady that I would like it replaced. She said can you come in friday. Then I asked if there was going to be a charge. She said no. Friday I arrived at my appointment 30min before once I’m called in the service advisor tells me 35 min after my appointment time that they don’t have the part. I was Furious that I drove here in the morning in a rain storm. This is when he said let me check the with parts 15 min later he comes back and tells me that they don’t have it. I told him that I’m not leaving here with out the roof rack or with out a order form showing it was ordered. I don’t care if you take it off another car and that I wanted to speak to the supervisor. He claimed that he doesn’t think they can order it because of the recall. He then got up and came back 15 min later claiming he was going to replace it with one they ordered for another customer. My appointment was at 7:00 am I didn’t leave till 9:25 am.

An
Review №25

Great experience with salesperson there and with our leasing options. We had an issue w car and instantly was taken care of and they went out of their way to accommodate and help us. Customer Service #1. I would highly recommend them and would definitely recommend to others. Love our Ford Escape Hybrid!

An
Review №26

The best experience I ever had leasing a car was through working with Kevin Kirby at Ford. He made himself available with my hectic schedule. He went above and beyond to show me every detail of my new bronco and he made sure I got the color I wanted as well. Working with everyone at Ford was an extremely quick and positive experience. Thank you again Kevin!

Jo
Review №27

Joel the salesman rocks definitely will buy another car from him

Wa
Review №28

I have been going there for over ten years, with some of my family members. At this time I think we have about 4 of their cars and one SUV, all bought new and used. From their shop to their showroom, they all just want you to be happy with them. We are all happy with them, they do a great job, and it shows . If you are not happy with your vehicle, for any reason, you should give these people a try, I did, and I never left. The best of luck to you Wayne Aramanda Lido Beach N.Y. 11561

Ph
Review №29

I work for an International Company. Whenever we have issues with our newer Company vehicles, we bring them to Levittown Ford.My dealings with Levittown Ford, especially with Service Manager Nick Brown exceed my expectations every time!! The customer service and communication that Nick Brown provides is Outstanding! and the mechanical results from the service department is just amazing!Keep up the GREAT work!

Jo
Review №30

Luis Pérez MendozaThe best sales man that they have on site.

Vi
Review №31

The service itself is generally quick even though they are very busy all the time. It is not well organized and it seems to take too long when the car is done to actually get the car. You need to follow up with the front desk several times before you finally get your car back. I think they need more Advisors and a better system of tracking vehicles.

Da
Review №32

Great sales experience. Joel Jones was professional, knowledgeable, and just an all around great guy to work with. Would buy from Levittown Ford again. Highly recommended!

Al
Review №33

We were in the market for a 2020 Mustang and our salesman Kevin Kirby did a tremendous job providing the information we needed to make the best decision. Kevin was patient and at no time did we feel pressured. Kevin arranged a test drive of the actual vehicle that we bought. We feel that we were treated fairly and got a great deal too! We’re considering purchasing another car and will definitely use Kevin again!

st
Review №34

I always have a great experience when my service advisor Chris is there. He’s very knowledgeable and also explained how the Ford Rewards program works. Thank Ford and thank you most importantly Chris.

Ci
Review №35

I deal with Michelle, and she provides excellent customer service and always available to provide status updates on the vehicles or to answer any questions

Jo
Review №36

I made a 7 am appointment to get a safety recall repair. I explained that I made the earliest appointment so I could wait and didnt mind waiting. They wasted so much time trying to convince me to leave the car saying it was going to take the better part of the day to do. They wanted to shuttle me back and forth etc. Finally, I caved and said they could bring me home and back. Ten minutes later, I am told they fast tracked it and I could wait. But not without trying to get an oil change and new battery out of me. This, of course, I declined. A. because it was not necessary and B. because I just wanted to get out of there!

Fe
Review №37

Beware of their scams. Went to order a 2021 Raptor. I was stunned to learn the sale guys insisted on selling a truck they already ordered for the dealer at 20,000 over sticker price, and lied about how Ford Motor would not allow them to custom order my car. Not only was this guy a lier, but very deceitful and dishonest on his tactics. I walked out frustrated and disappointed that these people are allowed to be part of Ford Franchises. Taking my business elsewhere to a honest dealer that appreciate their customers.

Ca
Review №38

We just leased our 2021 Ford Explorer and so happy! Our salesman Kevin Kirby arranged for a test drive for my husband and I last Saturday. Kevin was very thorough and explained every feature that the car has. Kevin was not pushy and was very patient. We felt like we were talking to a friend. We wanted to test drive other cars. We wound up going back to Kevin and sealed the deal. The finance manager Eric was super nice, not pushy. We had a great experience!!! We definitely recommend Levittown Ford!

Ga
Review №39

I went in for a quick lane oil change. The service counter kept trying to up- sale me... For a few more dollars you can get this service, or that service.

Je
Review №40

The service for my Ford Explorer went extremely well. The scheduled time was kept and the staff were professional and courteous. Jeff S.

Mi
Review №41

Rep was not honest about parts and work to be done. Horrible. Truck there for 2 weeks and issues were not fixed properly. Had to bring truck to a different dealer to have it repaired properly.

ge
Review №42

I picked up some cables at Best Buy this morning. So I thought I would swing by Levittown Ford .To see if they had the new Shelby GT 500 . But they didnt.They said they might habe one in a few month . I didint care to look around . I got back in my car and went home . Before you even walk into a dealership any dealership . New or used, do your homework !!!

Mi
Review №43

Rob, Lyric, Alize, and Noah were all extremely efficient and helpful. They kindly offered any information I requested.

Th
Review №44

The Finance Mgr from a partner dealership recommend taking my car over to Levittown Ford for any issues and to contact him if I needed any assistance. After confirming 2 error codes on the car I called Levittown Ford to schedule a service appointment at which time they alerted to a door latch recall and confirmed the appointment for yesterday. I was given no other impression regarding leaving the car and it was made to see simple and thus I could have those errors looked at and addressed. Unfortunately, the following is how this ordeal played out.Drooped off car 6/1 b4 8am. Was told I couldnt wait.No loaner was offered. Walked a mile back home. No indication was given the car would be held longer than today.Subsequently finding out, even though they locked in my appointment a week ahead of time, none of the recall parts on were on hand, so I was asked to leave my car overnight till the parts arrived the next day, as they had already removed the doors. When I asked if I can come back another day, they told me they cant put the doors back on. I asked about getting a loaner as I needed to go back to work the next day and was told they have limited fleet. Not sure what thats supposed to mean to a paying customer.6/2: I emailed the service agent 3 times throughout the morning asking for updates, with no response, only to find out in the early afternoon was out of the office today. It was clear they have no protocols in place to handle open items for agents who are off.After 1pm I called and was put on hold for 27 mins+ while an agent (no name given) claimed to seek an update.After 27 mins someone picks up the phone to ask what am I holding for. I had to re-explain myself all over again. This person seemed empathetic, took my cell, offered to get an update and call me back. At this point I asked for the service managers name. Pending call back.At 1:40pm with no call back I called and was placed me on hold another 7minutes then hung up because I now needed to get ready for work and secure my own transportation.This is a complete debauchery of customer service, with zero proactive behavior, zero updates of any changes and a full disregard for the fact I stated yesterday I will need my car in time for work today. I went another day without my car. The next day the agent who was out of office came in and realized my car was still there and tried to expedite but at this point their efforts though appreciated did not account for the lapse in their operations as a whole and Im sure this has and will continue until change is implemented top-down. I will be pursuing this to corporate.

He
Review №45

Got a lot of help from Jason eblacas, helped me out and didn’t pressure me.

Io
Review №46

I am on my second Ford from this dealership. Both experiences went seamlessly! The second time around Jonathan took care of me, helped with my lease return and got me in a fully loaded 19 F150 King Ranch Ecoboost. Although I am a car guy bigtime, I really enjoyed seeing him being super familiar with the truck, features, etc. Made it such a pleasant experience! Couldnt be happier. In and out with the return and the new car in a matter of a couple of days!Definitely my go to dealership for my Fords!

Sa
Review №47

So when I went Levittown Ford to get a truck I met up with Maya Dinkins. Super nice and kind, knew exactly what she was talking about. No BS, straight business. Within a day we made a great deal on my new beautiful Ford F-150. Super grateful for her. When you come to Levittown Ford, ask for Maya!

Ja
Review №48

Great service and very helpful staff. I’ll be back for my next new vehicle with Brad at Levittown Ford.

ja
Review №49

.I just wanted to thank you for working with me on my purchase of a 2021 f450 limited. Daniel made the process very easy. From the time of order to the truck being built and transported he kept me informed. The trade in and purchase was one of the best dealership experiences I have had. On a scale of 1-10 I would rate Daniels salesmanship a 10. I would definitely recommend Levittown Ford to anyone looking. Thank You

Mo
Review №50

Very nice dealership. Very clean and nice staff.

Ch
Review №51

I have bought two cars from this dealer in the last 2 years. Both times i worked with Bob Warner and both times it was a positive experience. He and the sales managers made the experience quick, pleasant and without any of the pressure or underhand tactics that other car dealers have tried to put me through. I value my time and I do my research on any big purchase. I appreciate a simple and fair transaction above anything else when it comes to buying a car. When I make another vehicle purchase, Bob will be the first person I contact

Ro
Review №52

Definitely better than Hempstead Ford with their own employees almost burn their building down..

Jo
Review №53

My worst decision was to buy a car at this dealer!! Every week I get a check engine light and they say I have to wait a mounth for service! I wish Could return this car I get my money back since I paid cash for it

an
Review №54

Do not go to this center. They never fix the problem right the first time around. Even if you ask them to make sure. I do not understand this mentality. It was an inconvenience the first time but the second time is worst. Not even offered a loner car for the inconvenience. This place has no heart. Plus they left stuff disconnected under the hood.Need I say anymore.I’m loosing faith in the brand all together.Dissatisfied and even more so Disappointed.

Ke
Review №55

Just want to give a great big thank you to Eric Hoffer at Levittown Ford. I pulled up with a problem where my phone would not disconnect and I asked if someone could assist. Knowing this was not going to end in a sale or anything that could benefit from helping me as I have a new car. Eric jumped right up and helped me out. Fixed the problem and reset up my bluetooth for me. I strongly recommend him to anyone looking to lease or purchase a car. Imagine the lengths he would go for an actual customer if he went to these lengths for me. Thank you Eric!

Mi
Review №56

Nice people not very reasonable its either take or leave

Jo
Review №57

Great service. No pressure.

Bu
Review №58

Id like to recognize Dave S. in the Parts Dept for providing outstanding customer service. Please pass on our sincere appreciation to him for going above and beyond to help us with a big order. V/r, Bud

Jo
Review №59

Recently my husband and I had the pleasure of meeting a Mr. Kevin Kirby, a relatively new salesperson at Levittown Ford, when we walked in to inquire about leasing a new Ford Escape or Edge. I have purchased many vehicles in my lifetime, but never had I experienced such a fine, talented, and knowledgeable salesperson as Kevin. He truly is many levels above anyone in the field. He worked above and beyond in every manner to help us get into a vehicle we could afford, and that wound up to be the Explorer, which we love and walked in assuming it was over our budget, but Kevin made it possible.We definitely will be returning to do business with Kevin in the future. You go to Levittown Ford and ask for Kevin Kirby, you will not be disappointed!!Josephine and Mike

Da
Review №60

Joel and Darnell were super helpful and knowledgeable, and made my purchase easy and enjoyable. Fair prices, and they both made sure I was offered the best deal available. All the paperwork was completed during my short visit, and I was able to leave the lot in my dream vehicle the same day. This is my second car purchased from Levittown Ford. They’re the best!

Ro
Review №61

We came into Levittown Ford upon reading good reviews and hearing good things from friends and family who have also bought here. We really didnt know what we wanted but we knew it would be a ford. Jonathan Persaud was great! he helped us narrow down features,price and payment that we wanted and i cant be happier. Fernando also gave us a price on a warranty that i could not refuse. overall if you need a Ford new or Used Levittown Ford should be your first and only choice.

Ah
Review №62

Brad was an excellent sales professional here at Levittown Ford who helped us out with pricing. We were happy with his service and thankful that he helped us out. We were honestly very surprised with their high car loan interest rate with our very good credit score but Will was able to help us lower it down a little. Overall great service.

Wi
Review №63

Bought a 2021 Ford Bronco Sport from here and super happy about it and the overall experience my family had with Bob Warner! He was super helpful, knowledgable, friendly, and all around just awesome to do business with. Honestly he was the best and most helpful person weve ever encountered when trying to buy or lease a car and thats not an exaggeration. Our experience here with him was very easy and pleasurable and will definitely have us come back for our future car needs and recommend this dealership and Bob to everyone we know looking for a car!

Ro
Review №64

I brought my truck in to have the hood replaced by Ford because the paint was starting to bubble. When I dropped it off it seemed like only one person was aware of my truck being dropped off to replace the hood because it was defective. After two weeks I finally got it back but in between that time I called several times and left messages and no one ever had the courtesy to return my calls! When I called the last time they said my truck was ready. When I picked it up it looked like it had been sitting in the parking lot for a week full of pollen and dirty. I would have thought it would have been washed at the very least so I could tell if the hood had been replaced and painted properly! Presentation was a joke and customer service was TERRIBLE!

BR
Review №65

Very happy with service. The car went in and all the work was done and the car was ready within a couple of hours.Very pleased

Ra
Review №66

Thanks again Johnathan. My wife and I love our 2018 Flex. This is my second purchase with you guys and in both occasions the experience couldnt have been any better. And Thank You to the whole staff for the attention that was given to my family.

Da
Review №67

Simon was a great help in and out same day on my dream car gt500 thank you guys !! Great staff

Ch
Review №68

I Couldnt be any more happier with my experience at Levittown Ford! My sales associate Maya Dinkins-Rheams was a fantastic representative of the company and recommended speaking with her for your next car purchase. She was splendid to talk with, knew her stuff and was very helpful. She helped in every way possible to make my experience here the best.

Ma
Review №69

Very happy with their service department, always results in a quick turnaround and their pricing is oftentimes cheaper than a no name shop.

Ke
Review №70

I rarely leave online reviews and I have never amended a previous review. My experience with Levittown Ford warrants a change of my original review. I had a negative experience that I had posted earlier. Almost immediately after posting my initial review I was contacted by the manager Charles. One thing that bothers me more than anything is when people make excuses. Charles’ candor was exceptional! He did not try to pass the buck and immediately took responsibility and wanted to rectify it. Charles and his team went above and beyond to address my issue and it was clear he took control of the situation to make sure it was addressed. To say at this point I am completely satisfied is an understatement. Everyone is entitled to make an error and the way that Charles and his team stepped up to the plate afterwards was outstanding. I commend Charles and his team for making me a loyal customer and ownership should be thrilled to have such a competent person running that department.

Do
Review №71

My Mom bought a Ford Edge from Robert delvicario this man is not a man of his word when viewing the car before purchasing a chip in the hood was noticed and brought to Robert’s attention he assured my mother it would be fixed a week later she went back to pick it up after giving them the check and signing all the papers they showed her the car immediately she noticed it was not fixed after asking him many times if it was fixed and told it was Robert promised it would be taken care of after calling for two weeks he now says that is not his job to get a chip fixed they still have yet to fix the problem DO NOT BUY A CAR FROM THESE PEOPLE

Mi
Review №72

Joel was wonderful to work with. My daughter was looking for her first car and i needed a new car as well. We caught Joel as he was walking out the door and he didnt flinch at all when he had to stay for like 2 hours to help us. He helped us find the car we were looking for at a price that worked for us. If you are looking for a good honest car guy that Joel is your guy. I highly recommend him and will certainly be back for my next vehicle. P.S. My daughter made me take the picture with her.

Ri
Review №73

Service was faster than expected. Courteous staff.

je
Review №74

I just recently leased another Explorer from this dealership. My salesman was Kevin Kirb who was amazing, he made my decision a very very easy one. Kevin was extremely knowledgeable, very professional and so patient. Ive been leasing for years and this is the first time Ive released the same vehicle and Im so happy I did. I absolutely love my 2021 Explorer. I would highly recommend Levittown Ford and give Kevin a 5⭐⭐⭐⭐⭐ PLUS, he made this experience so pleasurable.Jeanine Hodkinson

Gr
Review №75

Great experience overall! We worked with Joel Jones who was very transparent, honest, and friendly. I would highly recommend Joel when looking for a car at Levittown Ford. We have visited multiple dealerships across Long Island and felt the best experience was with Joel Jones at Levittown Ford.

Ja
Review №76

The only think you can ask of a car dealership is that you leave feeling you got a fair deal. I did, 5 stars

Ma
Review №77

Picked up a Preowned Fusion, had a great experience at Levitown Ford. Everyone was very knowledgeable and courteous from my salesman Brad Simon to the sales manager Darnell Desforges to the finance manager who finalized my deal Eric Vila. Thank you guys. Highly recommend anyone to take a trip here if you are looking for any type of vehicle.

An
Review №78

The staff was excellent. Salesman and financial adviser was so helpful. Answered all my questions. Assisted with setting up my new car so I could understand this modern technology. Highly recommend this dealership. Solid me with honesty and no pressure

Ma
Review №79

Was a fantastic experience!!! Brad was amazing and made the car buying exciting and fun !!

De
Review №80

Great price on rear seat entertainment system for my 2021 Bronco Sport, but shipping quote was outrageous. With shipping, the sale price was as high as the original price.

Mi
Review №81

Sales rep Tyler was nice. Whoever the fat manager is, very rude, tried telling me after manufactured rebates there’s no discount off MSRP. absolute clown, Ford Levitown should think about hiring new management

Me
Review №82

Maya Dinkins was an exceptional help. She made the process quick and easy. Highly recommend seeing her to help you get a new car

Lo
Review №83

Found my beautiful 2020 Ford Explorer at Levittown Ford with the help of John Iannielli. Everything worked out perfectly from the minute I walked in the door to the minute I drove off in my new truck!! John was extremely polite, accommodating, patient and extremely kind. I love my new truck and I would never go elsewhere in the future.If you are in the market for a new truck, SUV or car, stop in to Levittown Ford and pay John a visit. You will be extremely pleased!!

De
Review №84

I went to Levittown to look for a new Mustang. Darnell found the exact Mustang I wanted at a New Jersey dealer and worked his magic to get it. A week later it was mine.

Al
Review №85

My dad just leased a new Ford ranger. We were so impressed with our sale person, Brad and the rest of the staff at Levittown Ford. They made the whole buying/leasing process quick and easy. I would highly recommend Levittown Ford !

Le
Review №86

Levittown Ford was amazing, they stuck to their deals and insured I was happy with my F-150. They had the exact truck I was looking for which made the process a lot easier. Joel was my salesman and he was really great!, I would recommend him to anyone as I feel he really tried to get me the best deal he could. All staff were friendly and helpful. 10/10 by far the best experience I have had at a dealership.

Fr
Review №87

It was taken in for a recall. Fixed completely and the staff were all professional and friendly.

An
Review №88

Thank you for an Exceptional positive experience. Erik Hofer was knowledgeable, patient, relatable and extremely courteous. Erik made the car purchase a seamless process. He gave us options based on our needs and provided facts in order to make the best car decision. We have had horrible sale car experiences in the past but never here. Thank you Erik!!!!

Ja
Review №89

Amazin service got my vehicle back to me faster than expectedMichele gerdon kept me in the loop the hole time she was a pleasure to deal with

Ro
Review №90

I brought my car for an oil change, found the experience a pleasure.Fast, courteous and all I expected.

Va
Review №91

Initially me review of Levittown Ford was going to be different then the review I am leaving now. That is all due to the General Manager Bill Ballan. My niece brought her car in for some mechanical issues. After receiving some miscommunication from the Service Dept. she became upset which lead me to do a quick google search. With each review I saw Bill respond so I decided to call him. Even on the holiday weekend he responded very quickly and with open ears. He was extremely friendly and professional and willing to help. He promised a return call by 12:15 and I recieved the call at 11:45. He worked with the service department and the car was done by 4:30 p.m. not the weeks she was told it would take. I would recommend Levittown Ford to anyone and anyone that has any issues should reach out to Bill. I have no doubt he would step in immediately and make sure you are taking care of. Thank you Bill. You are amazing.

Do
Review №92

Levittown Ford, for my experience absolutely amazing, they have nothing but patience, and they work with you every which way possible, I worked with Jonathan, and if I could give 10/10 stars, I would the experience of working with the fellow was absolutely awesome. When it comes time to get my next vehicle from Levittown Ford, I hope hes still there. Great work!!

Go
Review №93

I recently purchased a 2020 Ford Escape from Levittown Ford. This was a few weeks after the State of NY allowed us to get out of isolation. I was ready for a trade in as my previous car was from 2013. My sales rep was Treigh. He knew a lot about the features of the car and took extra time to set up some of the functions of the Titanium model. Overall, his salesmanship, professionalism and knowledge were factors affecting my decision. Plus, I got a good trade in value and some incentive rebates because of their affiliation with the Costco program.I have not had a service yet, but their package seems to be comprehensive. Eric, the finance guy, was good at getting the paperwork done smoothly.Oh, here’s an interesting feature. Never in my life did I ever imagine walking into a bank with a mask on and asking for a cashiers check. Times have changed. Levittown is good at what they do.

je
Review №94

So I have been thinking about what do replace my Frontier which was up in September - had it down to the Ram 1500, ford ranger and the F150. Passing by Ford dealer wanted to see the ranger. Figures F150 to much of a $ difference. Justin Ellis turned a quick stop into the beast in my driveway for less than a Ranger. Loaded xlt. Shout out of kudos to Justin. Told him I hate the finance office and even a good experience there!

Th
Review №95

One of the best Ford dealerships Ive gone to. Jonathan (sales rep) was excellent. I dont like to go into detail with my expereince with Mustangs or cars in general, but Jonathan impressed me with his knowledge of the Mustang heritage and cars in general. You could tell he has a passion for the business and treats his customers well. Finance department is a little pushy with extended warranties and such but even so, the dealership as a whole was excellent and gave a fair price. Highly recommend asking for Jonathan if you are looking to purchase a new car. (Purchased a 2020 Mustang).

ga
Review №96

Just leased my Explorer from Levittown Ford. I worked with Sales rep Maya and to say things went smoothly is an understatement. I got the price I wanted and transition from my old lease was easy. Go see Maya Dinkins-Rheams at Levittown Ford you wont be disappointed!

Mi
Review №97

They tell you blatant lies over the phone just to get you to come Into the dealership. I wasted my whole day going in over false information I was given over the phone. And emailed the GM in regards never got a response. Try a different Ford dealership

De
Review №98

They were able to give me an appointment the very next day after I called which was amazing for me! Nick Brown was my service advisor and he was great. He kept me informed and when a part that I needed was on a National back order he called round to eventually find me the part that I needed. This was a huge deal for me because while I could drive my car until the part arrived, the parts that were no longer working made it uncomfortable to do so. He went above and beyond. I couldn’t be happier with the treatment that I received! Thank you Levittown Ford Service!

Fa
Review №99

Great car dealership, Bob Warner was one of the best salesman ever! Would really recommend coming to this dealership if you’re looking for a new car !

Jo
Review №100

Service personnel were very efficient

Information
100 Comments
3.9 Rating
  • Address:980 S Broadway, Hicksville, NY 11801, United States
  • Site:https://levittownford.com/levittown-ford-quick-lane-service.htm
  • Phone:+1 516-336-6179
Categories
  • Brake shop
  • Oil change service
  • Mechanic
  • Tire shop
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:7AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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