So nice when things go smoothly. This place was a pleasure to work with. Venessa and Cam were so nice to deal with as we were deciding on a couch and chair. They were helpful and knowledgeable and we wound up buying the perfect furniture for our home. The price was fair and amazingly the delivery was made in 2 weeks as they promised. Delivery went smoothly and furniture arrived in perfect condition. We can’t say enough about what a pleasurable buying experience it was. After shopping at multiple furniture stores this is now our go to place.

We were in search of a top quality power assisted loveseat and our local preferred furniture dealer pointed us at Reflections In the Hickory Furniture Mart. The sales staff were excellent, low pressure, listened to our poor description of what we had in mind and identified exactly the right piece. Reflections carry a wide selection of quality brands and there were several contenders that caught our interest. We added the ‘white gloves’ delivery and set up service provided by J&L Furniture Services who operate from the Mart. Delivery was ahead of schedule and set up perfect. This was our first trip to the Mart and it won’t be the last. The Himolla (German) loveseat is a great companion to our Ekornes Stressless (Norwegian) recliners. We are very pleased.

This business strives for excellence and they achieve it! We have had the pleasure of doing business with this company for many years and it has always been a great experience.Their sales staff are very knowledgeable, friendly, courteous and helpful to all just browsing and clients alike.Their showroom is arranged very well and very homey. They have a massive variety of beautiful fine furniture to choose from.The products they sale are top of the line and at great pricing.It is always a pleasure doing business with Reflections.

Purchased Eleanor Rigby Sofa, Chair and Ottoman. Cam was very helpful and kept us informed on the production of the furniture. My wife and I would purchase from Reflections again. If Cam was not available, someone else would help us get an answer. The entire staff was helpful and friendly. It is nice to go into a place of business where the staff is knowledge and willing to work with you. Thank you Cam.

This is the best store in the furniture mart.Sales staff are the greatest.Beautiful furniture at surprisingly good prices!

Walked in late on a Wednesday and we were greeted by Ann Teague. WHAT A BLESSING ! We knew we wanted chairs by American Leather, and, thankfully, she knew all the rest. Ann was a great help in walking us through our options, and helping us select two beautiful chairs. The more demanding I might have been, the more gracious she was! When all was said and done, we had more chair than we thought we could have afforded at a price very much in our budget. We were happy we had driven the almost two hours to shop there and almost floated home with elation on the service and value we got from Ann. Very, very, very much recommend to all!

We recently purchased a custom sofa. It is absolutely beautiful. It took much less time to arrive than we expected. Despite some challenges with the delivery truck they got our piece here as promised. Madison was a pleasure to work with. Sam was meticulous in his delivery and set up. He had actually greeted us in the gallery when we were shopping and was super helpful! Thank you to all-looking forward to our next visit to Reflections!

We recently purchased a leather sofa and chair at Reflections and will definitely return in the future. Cam and Vanessa were extremely helpful and attentive and the items were fairly priced. Delivery was prompt and smoothe. Based on our overall experience, we highly recommend Reflections Furniture.

We were very pleased with the customer service and attention to detail. The furniture is great quality! Awesome company to meet anyone’s need of leather furniture!!!

We bought a couch in April 2017. It’s now October 2019 and they just delivered the correct furniture order yesterday. The couches take 3-4 months to be made and shipped to the US. We ordered Natuzzi couches. The first order was placed wrong by the store and they forgot to order that manual adjustable headrest feature. Reorder took another 4 months. The reorder came in and it was made wrong by Natuzzi this time. Next reorder took 4 more months. The 3rd try comes and none of the recliners works...no joke. Took them another 4 months and to find a solution to get them properly repaired since the couches are now discontinued at this point. Finally “repaired” and they are functioning. Let’s see for how long. They’re service is not great to say the least and I wouldn’t recommend anyone buying here.

First Class! Very helpful and knowledgeable. Highly recommend!

I bought a leather recliner at over $2000 less than the store price. I later had a problem with the battery and they totally addressed the problem including finding someone local to service it.

Modern furniture.