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Precision Tune Auto Care
1967 Highway 70, Catawba Valley Blvd SE, Hickory, NC 28602, United States
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Precision Tune Auto Care
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Da
Review №1

Always go here for oil changes. Discount Tire highly recommended them to me several years ago. I have been using them ever since. They are honest, reliable, & dont try to fleece you. They check my vehicles out thoroughly, if they find any issues present, or needing to be repaired in near future they go over issues with me. I highly recommend them.

Co
Review №2

Theyre a little bit on the higher side when it comes to prices, but I wont take my car anywhere else. Nice people and full of knowledge. Would give 5* if it wasnt for the higher price. But I guess you get what you pay for!

Wi
Review №3

Ryan is the absolute best! Hes done so much work on my 95 ford thunderbird and he is the only guy that i trust to work on my car. Very honest, very professional and very understanding. Great work!

Br
Review №4

I was surprised that this location has such reasonable low prices for the services you need. I needed oil change instead of paying from 50 to 70 dollars I paid $32 their normal daily charge not a special. I needed a front alignment instead of $65 to $150 at other places I got wheel alignment for $49.99 as long as I live in this area I will use precision tune for any service I need that they provide. Please tell them you read this review and chose to use their service. Thanks

Vi
Review №5

My starter went out, and it was about 3:30pm. They saved my day by quickly getting the replacement and getting it done all before closing time. My car starts right up! Thanks to everyone at Precision Tune for making this guys life a little easier. Makes you really appreciate Hickory.

Ja
Review №6

Ryan and Kyle are awesome! Every time I walk in its like coming to see old friends. They are always kind, caring and extremely accommodating. I appreciate all they do and highly recommend them for any automotive services that you may need!

Ru
Review №7

Ever since I moved into the Hickory area 4 years ago Ive went to this auto shop. I can guarantee that their prices are fair and the staff are reliable and competent. If there is something going on with my car they explain it in simple terms for me so that I understand what theyre doing. They dont charge for hidden jobs and they are honest. Give them a try.

Ja
Review №8

Very polite service. And give me a free estimate for potential services rendered.

Ro
Review №9

We were from the Greensboro area... about an hour and forty five minutes away and came to Hickory to buy a used vehicle from one of the dealers this past Saturday. I looked for a mechanic/shop and found the team at Precision Tune of Hickory close to the dealership we were going to visit. The reviews here on Google were amazing. And I can only add to the positive praise. These guys know vehicle repair. For $88 we got a very through pre-purchase vehicle inspection. With an equally thorough walk through of the deficiencies found in the vehicle we were considering. In the end, with full knowledge of the issues, we purchased the vehicle. Andy and his team are amazing. If you have any problems with your vehicle be it auto A/C repair, breaks, struts, shocks, transmission, wheel alignment, tires or an oil change. Take it to Precision Auto Tune Care of Hickory.

Ji
Review №10

I always bring my vehicles here to be fixed. They are honest and get the job done right the first time.

Ch
Review №11

They are awesome and they do great work.

Er
Review №12

I drop off my vehicle, throw Ryan the keys and I totally trust him. Never once has he taken advantage of me. The crew is great and always smiling. This is the best place in town.

Ph
Review №13

They do a great quality of work well go to them all the time good people

Ro
Review №14

They have done excellent work on my Jeep Wrangler for the past 14 months. Have kept me updated throughout each issue with progress reports. They have earned my trust as a customer.

Jo
Review №15

Great place to take your ride for any mechanical issue or fix. Ryan and Brennan are awesome and do an amazing job.

My
Review №16

Im so thankful for this shop because Ryan is very trustworthy. I have had a lot of bad luck with cars. I bring my car here because I trust Ryan. He is very honest. This is the first time I have trusted anyone with my car. They get you in and get you out. This is the first time I have been able to relax when I take my car in. I hope and pray that he stays here because I dont trust my car to anyone else. God bless this place.

Lo
Review №17

John and Staff were awesome and fixed my S10 plus explained!!

Ra
Review №18

I drive an hour just to come here. Ryan is honest and has earned my trust. His team does great work. I’ve never seen a shop like this. I just wish it didn’t take me so long to find them.

Sc
Review №19

Ive taken my 2 cars there from inspection to oil change tires flush radiator thermostat any time I have an issue its resolved pretty quick

Ci
Review №20

Ryan is always so nice. They are always quick yet efficient. The prices are great. The workers always hand me my key at the end and thank me. This is a great place.

Cr
Review №21

Great management that discusses maintaining and keeping you vehicle in good shape matched up with an awesome, quick and knowledgeable team. I came in for an alignment and an oil change and was out in 45 min and my car is running smoother than ever! You guys will have my service from here on out!

Za
Review №22

The guy at the desk, with a cast on his foot had a nasty attitude, he came up to me and told me he can not do my inspection due to the nature of tint on my car which is understandable but no need to be hostile or rude about it. A simple “we can’t do it” would’ve been fine.

Ka
Review №23

My husband and I are new to the area and had just purchased a used Honda odyssey van and stopped in to get a oil change and tire rotation, while the services requested was completed by the techs and was reasonably priced we were notified by the mechanic that we had a leaking head gasket, which we agreed to get it replaced that day which was more than we bargained for financially at the time. But that was not the issue, the problem was the small rocker arm on the right side of the motor, so not only did we pay out for unnecessary work we also paid out for another mechanic to correct what we thought had already been fixed. I would definitely recommend your shop for requested repairs and maintenance, but not for diagnostic services.

Ve
Review №24

If you’re looking for a shop that encourages you to make good decisions but don’t pressure you, here it is. I send all my single friends there cause I know Ryan will treat them as one should. Everyone is their lobby always agrees with me. This is a great place.

ke
Review №25

The staff are very knowledgeable and know how to treat customers right!I brought my vehicle (03 oldsmobile silhouette) in for an inspection and they did a very thorough job!!! Also they were very honest with there recommendations. Only what was needed nothing more nothing less, and at a fair price! I would highly recommend precision tune for any car service these guys will get it done right!!

Ra
Review №26

Nice people. Great prices. Blazing speed.

Jo
Review №27

You can’t tell from the paint falling off the building but this place is amazing. I went with a friend to a shop she bragged about and I was blown away. The manager is compassionate, the employees love their job as they’re always smiling. I’ve been over paying for less quality work. If my two vehicles received half the care my friends car did, I’ll be in good hands.

An
Review №28

They are amazing here! 👏. Great customer service. Very friendly. I was in and out in no time. They were very knowledgeable and answered all my questions 🙂 will definitely be returning to them in the future

El
Review №29

They were very professional, very nice.I am in from out of state and they got me in and out quickly! They won’t break the bank and knew what they were doing!!Will come here again!!

Do
Review №30

Good customer service and fast.

Pa
Review №31

That was fast. Really fast. It took no time to get in, get my car inspected, then out the door. Boom. I guess the guy was tired. I wish he had been just a bit more happy. He was however very respectful very accommodating. He checked on my wellbeing and my being comfortable a couple times. Which I did appreciate. He also. Allowed me to go get in my car. He then finished up the transaction. He hand delivered the receipt to me. Like I said very accommodating young man. Very accomplished. Thanks

Am
Review №32

Went for an oil change and inspection on my lunch break. 30 minutes later Im on my way to get lunch! Very professional and quick!!

Je
Review №33

This place is great. Every repair I’ve ever gotten I’ve got the vehicle back same day. They’re busy but they cycle through cars just right. The staff is always smiling and their prices are great. If you are looking for a new shop, go see Ryan. You won’t be disappointed. He’s priced me right and his team works quickly.

J
Review №34

Always great. I need something, I call them up and I knows it’s done. From oil changes to big time work, they get it done and fast plus they stand by their work. There’s no shop close to this one around.

Ju
Review №35

Always a great experience. Kyle Gruver is an awesome and knowledgeable mechanic who does things right. He tells you straight up, no games.

ba
Review №36

Awesome service very polite staff

Ha
Review №37

Great service but compare your pricing to make sure you are getting the best price.

ge
Review №38

I am very happy with service I received. I had my Pontiac grand prix aligned and they did an excellent job. Very polite and a great price, would highly recommend.

De
Review №39

A girlfriend of mine recommended this place. She said they aren’t your normal shop. They don’t take advantage of you just because you’re a woman. He was right. I can come here in confidence. They are so kind and caring.

He
Review №40

This the best shop Ive found in the catawba area. They are honest and fair in prices. Manager comes off trustworthy. Hes easy to talk to and so helpful. I just pulled in one day for a cheap oil change and was so impressed came back for a bigger job and again so impressed Im here as long as employees dont change. Good job guys.

Da
Review №41

Quick oil change without an appointment. It was great.

Al
Review №42

I despise bringing any of my vehicles to a shop, or dealer. As someone who used to be a tech, I know when I’m being taken advantage of.I’ve been to this location a few times, with a company vehicle and was able to get the work completed the same day. Very honest when it comes to estimated times, along with pricing.Also, once they couldn’t fully align my vehicle and could have easily lied about it, charged me, and sent me on my way. Instead they were upfront, and wouldn’t charge for a half completed alignment.It’s very hard to find an honest place. I hope none of the staff changes here.

Ho
Review №43

I came to them in a time of need and this place blew me away. Ryan is very compassionate and you can tell his team enjoys what they do. This place is refreshing. I am a customer for life.

Ch
Review №44

They are so great. When other places hold my vehicle over a week, they always get me my vehicle back to me same day. They work hard and it shows. From the top to the bottom, these are great people.

De
Review №45

The staff at Precision Tune on Hwy 70 are always quick and attentive. They take great care of my car, and do not pester me with trying to up sell additional service. I really appreciate that.

Ji
Review №46

Unbelievable. They did an engine in a day for a great price for my son. We are all amazed! Great communication and they kept their promises. This is not just a place to change your oil.

Gr
Review №47

These guys are slammed. The manager checked me in and changed my oil while his guys work. This place is ran as a shop should be.

As
Review №48

Great place to go get your car worked on!

Ka
Review №49

Ive been coming to the Hickory location for years! Always honest, fast, friendly service & good prices for services! They never make up something just to make a buck. I was in a few days ago for an oil change & Ryan treated me like family....even complimented the music I had playing in my car!Highly recommend!!!

Ri
Review №50

We lost our serpentine belt on the highway on the way to our sons graduation. And we limped into this business. These nice folks got us back on the road in under an hour at a great price and 2 year warranty. Id give them 10 stars of I could.

El
Review №51

This shop was amazing. Another shop told me I needed brakes but they were so expensive. I called Precision Tune and talked to Ryan. He was so nice and his price was much better. When I went to get brakes they then informed me that I actually didn’t need brakes. They showed me how much life I had left. I was shocked. I was going to give them money no questions asked. This is trust. They also showed me an oil leak I had and fixed it. I am a customer for life.

Wi
Review №52

Direct but polite no nonsense service. I was in and out within thirty minutes for a high mileage oil change. Will do business with them in the future.

An
Review №53

They have never let me down. Friendly, efficient and reliable. I’ve recently moved but I travel over an hour for all my car needs because I trust them.

St
Review №54

No hassle shop. They take great care of my vehicles.

He
Review №55

This place offers quality workmanship at a good price. Sometimes it can be busy but that is to be expected at any mechanics shop. They were able to get my oil changed, my car inspected, and a new tire all for under $150 when previous to that at a mother a location I got 2 tires for almost $250.

Ke
Review №56

Been taking my vehicles here for a few years now, and I always leave happy! Today, my radiator busted while I was taking foster kittens to HSCC for vaccines. I showed up with a busted radiator, no appointment, and a carrier full of kittens. Within 20 minutes, these guys looked at my car and determined the problem. They werent super busy, but there were about 5 other customers there. Had it fixed in half the time they quoted. To top it off, the manager helped us find a way to take the kittens to get their vaccines while they worked on my car. These guys are always kind and respectful.12/10 would recommend to anyone! 👍

He
Review №57

If anyone is in need of a great shop, here is your place. Ryan is a good guy and the techs are great and friendly. I came in right at close and was not turned away. Good prices and great warranty.

Th
Review №58

They came to me, carefully took my vehicle to their shop, and then fixed it at a great price. I wish I could give them a 10. This kind of service doesn’t happen anymore.

Je
Review №59

Good clean shop with a/c and drink machine. Great service.

Re
Review №60

Just no, dont bring your vehicle here for major repairs, seriously, take it too a place like Firestone or some other reputable repair shop or even the dealership. Ive had the same problem twice over that they should of fixed given theyre professionals and all. Nice people but you get my point.

Jo
Review №61

I moved here 6 months ago and have two vehicles, a Toyota and Mazda.Sebastian is a good guy. After only a few visits, he still remembers me by name, puts a good face forward and is always interested in me before my car. I trust him with my vehicles and feel comfortable at this shop.What helped me here is when I took my car to another shop to get my oil changed. They tried to, as they say, rip my head off, with some crazy prices on my brakes, stating they were down to about 10-15% left. I took it to Sebastian, who came out with me, checked at them, and showed me they were at least 30-40% left. Now, he may not have gotten a brake job from me that day, but I assure you Im taking BOTH my cars back to him for brakes and any other kind of service. He isnt trying to make you spend money, hes trying to keep your car in the best condition and operating potential.If you are looking for an honest shop, this place is solid. Prices are not insane, service for the job done out of your wallet is reasonable, but the best part is the peace of mind assured when you work with this caliber of professionals.

Ty
Review №62

I’ve been to a lot of shops in Catawba County but I’ve finally found the one for me. This shop is great. Ryan is not pushy. He told me what my vehicle needed and I couldn’t be happier. Good prices, great results. I will be back, believe that.

Ja
Review №63

On Saturday I went to Precision Tune for the first time to get my oil changed. 30 minutes before closing time they were more than happy to help after I gave them a call. I spoke with Luke, the new manager, for a significant amount of time while his techs worked on my vehicle. Luke was friendly and professional, and answered all my questions. He made sure to verify with his technicians that there were no safety issues with my Saab. The oil change was $50 less than the Jiffy Lube I usually use. I highly recommend Precision Tune and will be returning soon!

Da
Review №64

These guys have always been straight up with me and gave him a pretty good prices for the services. Best place in town to get your rotors turned. Alignment services are excellent as well and usually best price in town. Most of the time theyre quick efficient and polite.

Ju
Review №65

It was my first time ever taking my suv here to have it serviced and i was completely satisfied. They were fast and friendly. And affordable i will definitely see them again for future oil changes etc.

Be
Review №66

Being a woman I am weary of places like this. I stopped in and left in tears. Happy tears. The manager reassured me I was going to be alright and educated me instead of telling me.

Ke
Review №67

Customer service is A+ I had an oil change,and state inspection done in a timely manner.

Ja
Review №68

I went there to have new tires put on my SUV and had it lined up also got my SUV inspection. The guys were GREAT VERY PROFESSIONAL I WILL DEFINITELY GO BACK

Ro
Review №69

My husband had our oil change done here twice and we had great assistance with it. Luke the manager was kind and nice plus gave some advice on what to do when needed. He gives out the best prices and opinions. Will be going back again for service to our vehicle. Will refer others to him to help out his business. Wait time wasnt long at all, he made it so it was quick and everything was correct.

Ca
Review №70

Do NOT, I repeat do NOT take your car here. I would leave 0 stars if that was an option! They are rude, disrespectful, and will not right their wrongs. My husband had our oil changed before we went out of town. The next day our car started sounding funny. We also noticed a weird film on the back of our car. We took it to a mechanic local to our vacation spot to be checked out. The person who had changed our oil did not do it correctly. We only had 1/4 of a quart left of oil. The weird film on the car was our oil change. The mechanic was so surprised that we made it there without our car locking up. We had to spend $45 for another oil change and then $15 for a car wash to try and get the oil off our car. Then when we called and spoke to Ryan at precision to tell him what had happened all he wanted to do was refund our oil change and give us a free oil change next time. Uh no, you could have killed us or someone else and almost totaled our car. So please do not use this facility!

Ri
Review №71

I have ALWAYS had great experiences working with the folks at Precision Auto! Honest work and friendly staff.

Ni
Review №72

Great staff was very helpful and friendly I will definitely go back

fo
Review №73

Everyone here is super friendly! And they are quick and efficient 👌 Ive never had a problem with them and Ill continue taking any vehicle to them

Br
Review №74

I brought my Jeep Grand Cherokee in for the brakes to be inspected / pads to be replaced. They were very thorough in their inspection and recommended a pad and rotor replacement after discussing the pros/cons of recutting the rotor. Given the corrosion due to Michigan winters, I went full replacement at a very reasonable price. The management team provided excellent communication throughout the process. My only suggestion is to get there as soon as they open as they fill up shop quickly.

Sk
Review №75

I needed an alignment and was referred by my cousin to come here and they were great. Faster then expected getting the job done, friendly, and prices are also great. I would recommend.

Em
Review №76

I had several very bad experiences at the dealer that I purchased my car from. Went to this Precision Tune at the recommendation of a colleague. Love the quality of the service, and their prices are lower than what I was paying at the dealer. Customer for life

An
Review №77

They have old management back in place. Bab is was wonderful to work with again, and the service I received on my brakes was the most affordable for the area. I was told my total job would cost 100 dollars and thats what the bill was, the time quoted was an hour wait, they took only 20 min. Exceptional service, great price, highly recommend.

Le
Review №78

Workers were friendly and service was pretty quick. I got an inspection done. Waited 15 minutes max and paid $13.60.

Je
Review №79

A local car dealership told me my rear brakes had less than 3 mm of pads left. Took it to Precision Tune on Hwy 70. At no charge to me, they put the car on their lift, took the wheels of, and showed me that the brake pads had about 1/4 of an inch left! The pads should be in good shape for many months to come. I pat these guys on the back for being so honest! I will 100% definitely be taking my vehicles to them in the future.

To
Review №80

Great customer service and they do what they say without add on n all the BS

We
Review №81

I previously posted a review when I had my a/c system charged and serviced. I received good service. I had no problems. My a/c service from 3 years ago is still in tip top shape. But my husband took his vehicle to get the same service April 2018. It cost $135.00. The a/c was freezing cold. But before the month of May was over, the a/c stopped working. I had my husband take the car back to Precision. They told him that he had a valve leaking and to repair the valve and bring the car back to pay another $135. for another service. My most important question is, shouldnt Precision have noticed the leak when they were putting the freon back in his car? I called the dealership and they said that yes, they would have heard the leak. So in my opinion, Precision took advantage of my husband.

Ga
Review №82

Precision Tune Auto Care provides quality service to ensure things are done right the first time. The staff is knowledgeable, thorough, and polite. They create a sense of sincerity in helping the customer with whatever problems they are having with their car. Bam and his team are quality professionals at the services they provide and they show care and appreciation for the customers.

Ca
Review №83

Honesty. This is the main quality I look for in the people I entrust to service our vehicle.I was very satisfied with the help we received here. We decided to go somewhere new for an oil change, instead of the Hyandai dealership. We are very glad we came here.Of course it did cost the same as the dealership, but if we wouldnt have put our oil change off for longer than we usually do, it would have been a lot cheaper.We will be coming back to service our vehicle here in the future. Everyone did a great job. Thank You All for your hard work.

Ke
Review №84

My car broke down nearby on a rainy Saturday. I called a few shops and got no where. I called Precision Tune and Ryan arranged a tow for me. When I got there they were busy. I told them this was my only vehicle and with no spots open in the shop, they spent over an hour in the rain repairing my vehicle in the parking lot. I’m still blown away by this service. I thought this service was just a thing of the past. They have my business for life.

To
Review №85

I was very pleased about my service the Gm Ryan was very professional and prolite his crew was great they were very timely l will be back awesome job guys

Da
Review №86

These fellas do good, honest work. Not once have they led me to think otherwise. I will go to these guys for all my repairs big and small.

Su
Review №87

They came to me twice in my time of need. These guys are great. Ryan is always so kind. I love this shop.

Kr
Review №88

Food was good. Its a waffle house, so cant expect much! But service and staff was great!

Mi
Review №89

Precision tune never let me down

He
Review №90

12 out of 10. They always bring their best even when my vehicles don’t.

Na
Review №91

Always nice. Everyone hustling even in the heat. They have a bin of toys and always gives one to my kids.

Ti
Review №92

Brought my vehicle in today for an oil change and a new tire. Within minutes, they ripped off my inner door handle. Had to wait about 3 hours for the part to arrive.They did not replace my tire and claim it should be fine.Leave the shop, find out my entire front end is out of line. Bring it back, they rotate the tires and push me out the door.Same problem when I drive.Took it to a different shop immediately.Found out the broke a stud off on my drivers side tire.Do not recommend.

Co
Review №93

Left my hood open,left my logs loose on my tires I want go back

St
Review №94

Great service, got an oil change or inspection and they had me in and out in no time. Great place and awesome service.

Je
Review №95

I am really not one to put a business on blast online for terrible service, but because of the negligence at Precision Tune in Hickory on Hwy 70 I, my brother, and anyone in our path could have been killed when my car wouldnt stop because the Cruise Control wouldnt disengage after being repaired there. The brakes only slowed the car down a little and then it would continue to accelerate. Pumping and pushing hard on the brake pedal got it down to ~30 mph and I pulled it into Neutral and killed the ignition to make it stop moving.Then that night the temp and oil lights came on while driving on 485 and the car would not start back after pulling over. We had to wait for almost 3 hours to be towed from Charlotte back to Precision Tune in Hickory and they are saying all of this is because the oil was 2.5 qts low, which they are trying to blame me for, but being that low doesnt completely lock up the engine and it wasnt low before I took it in to them and there were no oil leaks noted during the repair. On 7/10/15, they told me they had to pull the motor out to replace the motor mounts and charged me 10 hours of labor to do so. I went in for a $1,200 repair on motor mounts and steering rack and ended up paying them $1,940.13 to do this repair plus the serpentine belt that they called and told me needed to be replaced as well. Now they are saying the motor was NEVER pulled and therefore they never messed with the oil or any of the fluids. Then they said the job REQUIRED the motor to be pulled, but they didnt pull it out so they could save an hour and a half of labor. So obviously William at Precision Tune cannot keep his story straight and does not want to admit any fault that his technicians could have completely ruined my engine and or gotten me killed with their negligence.I am beyond livid at this point. I will never take my car back to this place and suggest that no one else does either. They want your money and they do not care if you are safe after they have taken your money.

Jo
Review №96

This team is great. There is a fun environment at this shop and you can tell by their attitudes and their great quality of work. Best in Hickory!

Je
Review №97

Service as Great... the was minimal wait time... preventive maintenance was very helpful to help against breakdowns... Thanks guys and I will be back... Have a Great Day...

Au
Review №98

Very VERY fast service. I have been trying to get someone to work on my 98 Eclipse for weeks and nobody close has the time or wants to even attempt taking on the several repairs that it needed but the manager was very polite and was very understanding and willing to tackle the car. Manager also has a strong knowledge of vehicles and will let you know of nearly every concern of your vehicle rather safety or running issues. They can convieniently get parts quickly and mechanics work fast and go above and beyond what is required to complete a job. If I had the money to fix every single thing on the car they could do it all in a day where as other shops would take weeks. Found my preference of auto repair shop here and highly recommend it to everyone!

Da
Review №99

Kyle and Andrew are the best mechanics there and Ryan is an awesome GM to work with...he will do whatever he can to get the job done the right way. All 3 of these guys needs raises. I will continue to bring my vehicles there

Dr
Review №100

Good customer service, friendly service and good prices

Information
5 Photos
100 Comments
4.4 Rating
  • Address:1967 Highway 70, Catawba Valley Blvd SE, Hickory, NC 28602, United States
  • Site:http://precisiontune.com/HickoryNC
  • Phone:+1 828-324-5151
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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