There was an open recall on my 2021 Nissan Rogue and I was also having a low tire pressure warning that was coming on. I called Modern Nissan and spoke to Aaron who told me I could come by anytime. I arrived and he quickly helped me realize there was a nail in my tire. They were able to patch the tire and take care of the recall issue all at the same time. I was very impressed and and extremely grateful. I had a long trip to take that Saturday and I needed to be safe.

I had a truly amazing experience with Modern Nissan of Hickory. Ben, Dean, and Jose were spectacular from start to finish. Each one was professional, extremely helpful, and efficient. Not one minute was wasted, which I greatly appreciate. I highly recommend these guys for anyone who wants a Nissan!Thank you, Ben, Dean, and Jose! You guys have my business for life!

Wonderful staff. A no hassle buying experience. Took my mother up to get a new car and they were wonderful. Bought a beautiful Nissan rogue couldnt be happier with it. Got a great finance rate. While we were doing the financing our sales lady actually took all the stuff out of my mothers car and put it in her new one. It was a lot of stuff. They were so great I couldnt thank them enough.

Jose Ramirez was amazing! He was patient and very knowledgeable. Would DEFINITELY recommend! The staff at Modern Nissan deserves high marks for their service and friendliness.

I scheduled an appointment. The Dealership was respectful of my time, and we received a friendly welcome and introduction to Steven.We appreciated Stevens knowledge about the features and benefits of the 2021 Murano. I felt that we left the Dealership with an understanding of the entertainment and safety systems.You can tell that the Leadership at Modern Nissan of Hickory is very good. Not only with sales, but throughout the Dealership. Every team member makes you feel welcome, wanted and respected.

LL and Ben were awesome what a pleasant experience! Got a way better deal than anywhere else, lower interest and great warranty. Thanks nissan

Awesome dealership. We had a wonderful sales lady Christine was amazing she went above and beyond to make sure she made the deal work.

They would be 5 stars if they would wash vehicles like they say they do.... Overall a good dealership though!!!!

Ask for LL, he is awesome! I always walk into a car dealership expecting “pushy salesmen” but instead, I got friendly people who didn’t try to “push” anything on me at all. LL was very helpful and extremely accommodating. He made the process really smooth, and he went above and beyond for me and tried to help as much as possible.This was the best dealership I have ever worked with. I was in and out in just a couple hours. They were extremely efficient but also made sure that everything was covered at the best price in town. I had the best car buying experience I’ve ever had! The process was stress free and laid back, like I was buying a car from a friend.I would definitely recommend buying a vehicle from this dealership! And, if you do, make sure you talk to LL! He is the man!

After I bought my new Rouge in July I was hit head on .. I had the car repaired and returned to the Nissan dealership with it . The salesman was more then will and extremely helpful helping me trade for a different car.

Purchased my 2018 Jeep Wrangler JL from Kevin last month. Was assisted very quickly and offered a test drive almost immediately. Kevin was super relaxed, easy to talk to, and just an overall awesome person to work with. The F&I manager I worked with as well was great. I had made it clear I had a set goal in mind for the purchase, and everyone present worked with me to make that happen. The process takes time as is usual with buying a car but it was smooth the whole way through. Definitely recommend this dealership.Thanks again guys, I’m loving my Jeep.

This is the best dealership I have ever been to! Lonnie V and LL were the best sales people I could ask for. They helped me get out of my old Nissan and into a new one that has everything I need. The support that you get from this team is the best. If you need anything ask for LL or Lonnie V they will do the best for you!!! Thank you again guys for everything!

Aaron and all the service department are wonderful! They are trustworthy and do great work. I appreciate the cleanliness, snacks, and drinks too!

Upgrading was made so easy! The new truck was delivered to my home and paperwork was clearly marked with everywhere that needed initials or signatures. Everyone involved was nice and very helpful! I have not stopped telling friends and co-workers about Modern and I will be back myself in the future!

Perfect very professional Aaron my service advisor was excellent very knowledgeable and kept me informed

Great Experience, Very Knowledgeable & Friendly Sales Associates.Highly Recommend

I had a great experience and a fun afternoon with Jie and Lonnie V....between the 2 of them, they took really good care of me and I left happy!

Very nice people got a good deal on a new nissan rogue sport. This is my 2nd time buying one from them. I will be back!!

If you want to be blatantly lied to by sales associates about what car packages include, pay on said package for months, and then be completely ignored and dismissed when you explain that the package you payed for is not what is being received please buy your car here. No shock that they are all about making a sell, but outright lying is a little low. I would not buy a car from this dealership ever again and will tell anyone who will listen not to as well.

Could not have had a better experience! Everyone here treated like a friend. Wes bent over backwards to give me a deal on a very nice vehicle. I highly recommend at least giving this Nissan dealership a chance, you wont be disappointed.

LL was wonderful to work with us,answered all our questions. Was Very knowledgeable. Definitely recommend him if you are interested in buying.

Guys were super fast. Price was manageable. Awesome service dept

Friendly staff. Didnt try to sell me things I dont need. Comfortable waiting lounge.

Lou Lai has sold me 2 vehicles in the year! I have never had to doubt anything he says and it’s always great Customer Service! He’s the Bomb.com

Very satisfied with the sales, finance, and management teams understanding my wants and making it happen. This is the second vehicle purchase and my wife is buying one on Monday! Highly recommended.

Just bought a new car here. Stevin was a very helpful salesman.

Such friendly people! We had been shopping around for over 6 weeks, so we were very well versed in what we wanted and how much the vehicle we wanted was selling for in the region, and we found the best deal at Modern Nissan of Hickory. Worth the 2-hour drive for us.

The people was nice and friendly. They were helpful to my wife and. they answered all my wifes questions.

I had a 3:30 appointment for a service. It was past 4:00 before my car was moved into the shop. Having my car serviced here is always an exercise in patience.

Dean & LL were phenomenal! They got me into a brand new car with the most patience and understanding! Picked me up from the rental car office and everything! If youre looking to purchase... start here! Very upfront and concise. Really great customer service!

Awesome customer service! I needed an oil change so I called Alex the guy who sold our car to us and he came by my work the next day picked up my car and brought it back to me within a few hours. I usually dread taking my car to have it serviced but they make it so easy..I didn’t have to do a thing. Great customer service!

This place is awesome. The salesman are not pushy and there is no pressure to buy. I had expressed interest online and they had two different versions of the vehicle I wanted ready when I went in. They went the extra mile to help me get what I wanted in a vehicle. Second time buying from them and I plan to be a customer for many years.

I have twice attempted to purchase a new Nissan Altima from Modern Nissan. Both times I have left feeling insulted by offered interest rates and terms. Shop around! I financed through another dealer for 0.9 the first time and 2.9% on my 2021. Both times I have financed through Nissan Acceptance. I thought I could continue to have my 2021 serviced in Hickory but I found out I was wrong after bringing it in for some new car rattles. I do not appreciate being discounted and ignored. I am not woman with hole in head! Please dont treat me as such.

NO pressure sales. No gimmick to get you in the door. Dealer offered fair price for my trade-in. Gave me a good price and reasonable rate for financing. No haggle makes for a great experience when purchasing a car. Thanks Modern.

See Wes Id youre looking to buy/sell a car. Hes very helpful and works hard to get what you need. Weve bought and sold numerous cars using him!

Had privately owned vehicles with,what I think were vehicles for sale. Did not see any USED vehicles for sale. Disappointed.

Extremely easy experience purchasing my new Nissan rogue platinum.

Do better please, as far as anyone going here just do your research first this is a rough place.

Good experience. Nice facility.

I took 2021 rogue in for two recalls. Maintenance representative seemed knowledgeable and was able to have my vehicle finished by time I requested.

I had a great experience. Everyone was knowledgeable and thorough. The sales, finance, and service rep were all professional and friendly. Overall great experience and I love my new Nissan Altima!

We were more than satisfied with the service they were very helpful and they went above and beyond to make sure that we were happy

Loved our experience with modern of hickory! Spoke on the phone with dean about a used vehicle, he sent more detailed pictures and told us more about the vehicle that was not on the original post also sent us a walk around video when we arrived at the dealership Logan already had the car pulled out of the rain for us answered all questions we had we drove the car and Logan made the purchase so easy for us. We will definitely be keeping modern of hickory in mind when it comes time to replace a vehicle. Thanks guys for making the car buying experience good.

Worked with Lou Lor and he was great! I hate spending money but he made the process easy for me and my son. He listened to what we wanted and worked to ensure we got the right vehicles at the right price. I highly recommend working with Lou if you are looking for a new or used car.

I told Stevin how I wanted to do this and he made it happen! I knew what I could afford monthly, what I was trading, and the money down and did not want to spend hours in the dealership haggling and I did not have to! Very easy process.

Went for my twice yearly service at Modern Nissan of Hickory yesterday. As usual, the service was excellent and the associates were both friendly and knowledgeable. Highly recommend this business.

Best experience in car buying. When you feel a great experience, for sure it’s handled by professionals. Mr LL was our sales specialist, he is professional, empathetic, honest and made our purchase and trade-in seamless. I honestly feel he gave me good deal compared to other dealers including carvana/echopark. I recommend Modern for your new/used car purchases. Thanks again Mr LL and Modern Auto team.

The Service department in Hickory is top notch! Art, Chris and Aaron are friendly and knowledgeable. Best service ever!

At Modern Nissan, I am always treated with the most genuine kindness and respect.I really appreciate Ben from finance, and the two salesmen we have worked with, LL and Cody.I will continue to be a loyal Nissan customer because of the wonderful service I have received.

Please learn to be more professional it’s extremely embarrassing.

I was in and out in less time than I had expected. I was pleased at the prompt and quick service.

Alex Scronce was very professional, kind, honest, friendly. He cares about people. Definitely an asset to Modern Nissan. Took his time to explain things. Made me feel like he really cared, and I know he did.

All I can say they are the best.

Art in service department is great. My son was late getting Altima there for service due to his work. Art got car in and got him taken care of in timely manner. Always pleasure working with him.Wes Compton

Great experience. Christina my sales rep was great. Had vehicle out front and ready. No issues.

Just a terrible experience there’s ways to handle stuff professionally and then there’s Ken mezger way I honestly felt like I was arguing with my 5yr I highly recommend you don’t ever buy from them and if you do just stay away fromKen Mezger

Great group of people. Staff was friendly and helpful, keeping me informed throughout the whole process. Also, the last time I was there, they knew the service of my car would take longer so they took me and my 2 kids home, and picked us back up when the car was done. I greatly appreciated not having to wait on my car with 2 children. Amazing customer service!

Christine was my salesperson. I bought a Q50 red sport from her and had a great experience.

Just traded cars at this Nissan dealership, was very pleased with the young man that helped me. I think Mr Tan, very pleasant, patient with me, informative of the car I was wanting,, was treated with respect and smiles from all of the workers. will go back, Nissan is a good car=, I am very pleased.Brenda Fox

The best experience weve ever had in a vehicle purchase. Our sales person (Jei) was great. If the service department is as good as sales, theyve earned a lifetime customer.

These guys are a bunch of scammers that only want the sale they could care less about you. They scam people on warranty.

Your costumer service representatives in service department are great! Very friendly and knowledgeable! Thank you for pleasant experience!

Very good experience in and out no problems at all .... my sales guy was Wes very nice person to work with thanks

I guess being too busy to talk to a nissan truck owner about his vehicle is common with these guys. His words were friendly but his actions spoke louder. Some people shouldnt be in customer service if they dont know the definition of customer or service. Fortunately theres about 500 other car lots on that rd.

Cody Sifford was excellent in helping me get into my Nissan Altima. He was very professional and was a pleasure to work with.

Russell and Stevin provided impeccable customer service.Dion,

LL was very honest. He was not pushy or salesy. I showed him was was feasible for me and he worked very hard to keep me where I needed to be financially. He was very respectful of my needs! I appreciated the dealership in general giving me many options in regards to fixing my old car vs purchasing a new one and helped guide me in making the safest and financially sound choice for my family and I.

Wes Starnes worked hard to make sure that my wife and I left with the car that was best for our family.

Steven is a kool dude, he’s very helpful @ modern Nissan NC 28602

I bought my 2008 Nissan Rogue here for a diagnostic. The vehicle has less than 100k and was well maintained. They serviced my CVT at about 88k miles and when I took it to them they said that it needs a new transmission (per my $125/diagnostic). They said it would be 3900 for the repair. They said they could finance the repair at a whopping 29% interest rate. I explained that I cant see spending that money for a vehicle that is 13 years old. So, I get my car towed back home and I noticed the drivers side door trim is covered in mud. Chad in the service department proceeds to tell me that it was the tow company. Not sure which is worse, the service or the CVT transmissions. I would recommend Hyundai.

Aaron, and Chris in the service department have always treated me like I matter and not just a number!! Those guys have exceptional customer service. I met another fabulous worker...Tina gave me a lift to work as my vehicle was being serviced. These guys are just AMAZING!!!

Best car experience ever. Got my first car from here, will never look back.

I needed to get another car and did not think I was able to get something brand new. I was reassured multiple times that I was going to walk out with a brand new car and when all was done....I walked out with a 2020 nissan rogue. I am a Satisfied customer and I would recommend modern nissan to anyone. My business with them is not done; I promise ☺️

The salesman was wonderful, he answered all our questions and made us feel great about our choice of the Rouge!

Got a used Honda from them. We worked with LL. Actually looked at the car and told LL what our budget was. Actually gave us a decent offer(better than ANY big dealership would offer). Said well think about it. A week later got a text from LL saying the car was still available and actually worked with our counter-offer to get a price that we all agreed on.Everyone we encountered there was super nice and it FELT like they wanted your business from a friend standpoint. I know that sounds weird, but it felt nice to have sales people like LL to actually feel like he is trying to get you the best deal for YOU and not the big guys.My husband was even impressed and it takes a lot to impress him. So I know Ive found great service and people when my husband is impressed.We dont drive Nissans, unfortunately. But if I need a used Honda or Toyota and they have one. I wouldnt hesitate to work with them again.I cant say enough about how great their customer service is compared to the multiple dealerships Ive been to.

Very knowledgeable and helpful salesman (Jie Tan) Extremely willing to listen to us and work with us in our budget to find exactly what we were looking for in a car.

Alex and the modern staff are so kind!! Loved my car buying experience!

Logan was very knowledgeable and quick, I filled out loan prior to coming in, to see what I qualified for. I came in early, and he adjusted is schedule accordingly, I test drove car and when I came back the payment option for car was ready. He and the finance guy were personable and professional. Their Customer Service was Awsome, I would reccomend them if car shopping.

I was looking for a used Suv . Between the years of 2014 and 2020 . When we pulled in Modern Nissan. We were welcomed by a nice Man named Stevin Wright . We were interested in an Nissan Rouge . So Stevin showed my husband and I what that had in stock . They had a 2020 Rouge in Blue so we test drove it . We both fell in love with right away . So we put a deposit on it . The next morning we went to sign the contract. If you are in the market for a new or used Suv. Check out Modern Nissan of Hickory and ask for Stevin Wright . He will listen to what you are looking for and help all he can .Thank you Mrs and Mr Wolski.

It was awesome . The gentleman, Mr Tan was very pleasant. Helpful and supportive. No pressure. Let me decide. Everyone was very nice

I had a good experience I just didnt like the time that I had to wait for my oil change and my tire rotation.

I brought my son to Modern Nissan to purchase his first car. I appreciate the fact the experience was non-pressured and HASSLE-FREE. Duane, Christine and Ben were very patient with us as we made our decision and finalized paperwork. Everyone was very welcoming and friendly, just like being around family that you like to spend time with.Providing Customer Service in a time where there is so much uncertainty was refreshing and they knocked it out of the park.Give Modern Nissan a try. I cant leave without saying something about the Service Department they never disappoint also helpful and give you the advise you need to keep your car running smooth. Been with this group for 10+ years and now 4 vehicles.Thank you!!!! 100% Satisfied

We saw what we wanted and Christine got us a great deal! No hassle and no pain!

I have been associated with Modern Nissan of Hickory for about 3 years and each time I have received extremely efficient, courteous and professional service. The service department department personnell are the best. They keep you informed of the progress of your service and will let you know everything they are doing before its done. Thanks to each of you for your great customer service.

The only issue I had was the extended time it took for the part to come, in which delay the repair for over a month.

Logan was very helpful and not pushy at all. He took into account my price range and helped me stick to it.Finance gentleman was also patient and did a great job explaining all documents and felt comfortable signing documents by having and understanding of what I was committing to financially.

I had my car stolen, and was dealing with constant delays with the insurance company in concluding things, so I could buy another car. Ben at Nissan gladly stepped up and arranged for me to be able to finance a new car, despite the delays. Working together, he and Logan found me a beautiful car. They made the whole purchase process simple and easy, so I had a car before the rental car had to be returned. Ben handled all the finances seamlessly, and Logan helped me adjust to and learn about my wonderful new car.They were kind, patient, caring and knowledgeable about the financing, the car, and meeting my needs as a customer.At an unbelievably difficult time in my life, it was amazing to have Ben and Logan and the people of Modern Nissan of Hickory on my side. I am forever grateful!

We go to hickory instead of Winston bc service is far superior. Aaron is the best

The sales Team listened to my wants and needs, took that expectation and showed me what would fit into my budget and meet my wants and needs. The experience was great and will return for my next purchase.

I am not a fan of buying cars whatsoever, but this was the least vomit-inducing experience I’ve ever had. The staff was wonderful - never pushy or impatient. Jie Tan helped us tremendously and was very laid-back. I am very happy with the service we received and with our new car. Thank you Jie and Modern. 💜

First time doing business there. I looked at Google reviews before I made the call and they promptly got me an appointment very quick. The service I received was fantastic and the prices were great. Got exactly what I needed and recommendations and concerns I had with my Frontier. Thanks again. Highly recommend.

LL was amazing, not used to REAL customer service, had to come all the way from Montana to get it. Although we couldnt secure financing on that amazing BMW i3, we were able to take a several hour test drive and it would have worked out so good for my life style. Thanks again, if Im ever out this way again, yall have earned my business!

It was great! I didnt even think I could get a 2 wheel drive truck and they put me in a 4x4. Everything was just great and the exact opposite of the headache I thought it would be. Super fast and very informative process. Go see my man Duane Thompson if you want a great deal on a Nissan.

After explaining my expectations to LL, the sales rep. He respected my wishes and we got the deal done in record time...even delivered the vehicle.I did not have to step foot in the dealership...Thank you LL and Nissan of Hickory.

Absolutely fantastic sales reps. They are not cocky and do not pressure you into making a decision you dont seem comfortable with. Jie Tan and Corey Brown were awesome and worked hard to get the payments in my price range! They were very nice and respectful as well. I very much recommend this dealership and I would also recommend you to ask for Jie Tan as your sales rep.

Jeff Ford was the sales rep. He was very courteous, attentive and knowledgeable. This is my first vehicle from Modern Nissan and I am looking forward to same great service when its time for servicing the truck. So far, Im enjoying the truck very much. Thank you Modern Nissan. - Sheridan E. Stanton

My wife and myself bought our cars on the same day. A 2020 Maxima SV and 2020 Altima SR. The cars are unbelievable, best quality and performance. Ive been a longtime toyota fan but now have a home at Hickory Nissan. Our sales expert was LL. What a nice, considerate, dependable man. What really impressed me was the urgency of the service department. They do quality, professional work. Zack was very polite and courteous. He worked hard and quickly to get me in and out without sacrificing quality. Zack, youre very much appreciated and noticed. Nissan of Hickory, keep up the good work. Definetly will not shop anywhere else for a vehicle or service.

Buying a car can be a stressful time. We went on Saturday to Nissan to test drive a car. When we arrived, we were not bombarded with salesmen which I loved! From the time we test drove the vehicle to signing our lives away, the experience was smooth and quick. Loualai was extremely knowledgeable and knew exactly what he was doing. He was honest and upfront with us. Corey, the sales manager, was extremely helpful and worked hard to make sure we were satisfied! We are thankful and grateful to have a new car all thanks to Modern Nissan!

I just purchased a very clean pre owned car from this location and I must say my experience was excellent. LL helped me get approved and was amazing to work with! Thanks Modern Nissan Of Hickory!!

It was great. Everyone was friendly and kind. The saleman Jeff, knew exactly what I was looking for. He didnt rush me to make a decision. Modern Nissan is amazing!