Dropped of a Dodge 440 block and heads for complete machine work. Had to wait 3 weeks- they were real busy and I do understand that completely. They had to order 2 connecting rods but they could not get oversized pistons and a crankshaft. I found the crank and piston set at another parts store (Advance) and brought those to the machine shop. Was told would be done soon.When I went to pick up the machined parts 3 weeks later, the heads had been forgotten and had not been touched. Was told they would get right on it and they would be ready in a few days. When I called back I was told the heads had some cracks and needed to be sent out for welding, it would take a week or so but they would be completely done up and ready to go. Another 3 weeks went by. When the heads finally came back, the valves were not done, only the welding. A day needed to install and seat the valves. OK.Few days later I call to inquire about the status, now they found that 2 valves are bent- need to be ordered. Should be arriving next day. But didnt arrive.A week later the valves arrived but they had ordered the wrong ones, back to waiting for different valves.When I went back to check in on the status, everything was done. Excellent machine work. Very pleased only it took a long time that could be improved but again the quality of the work looks outstanding

Came to this location today and it was kinda busy. Had to wait about 10 min before I was helped. They guys seemed friendly and helpful. I needed 3 belts for my truck. Went back to put them on, and every one of them were wrong. So went back and managed to get 1 that I needed. Again very helpful. I would recommend stopping at this location.

This is a review for the machine shop in the back. If there was 10 stars id give those guys an 11. I had a little different job that needed done and they did an excellent job! I could not have wished for anything better. I highly recommend going to these guys for any machine shop work needed!

Guys were great. Greeted and helped as soon as walked in.

Great group of guys. Always looking to help you out. Wish they had more of these type of stores around

Good parts for good ppl

Napa is excellent. Fair pricing & great staff. I will definitely return to buy my automotive stuff from them!

Always helpful and knowledgeable.

Best prices Ive found. Great service

They have quality parts that are better the the average auto parts stores. This location also has a machine shop that does quality engine work and they also make hydraulic hoses. They dont carry alot of the fancy led lights or accessories that the teenagers are looking for but do have quality parts.

Most experienced salespeople in all of hickory an the surrounding area. Definitely the place to go for all your automotive industry needs. Plus the only machine shop around.

I was quickly helped with locating the product I needed and given tips to ensure it worked correctly.

Had my rare part in one hour.. Good price and quality

They have the parts you cant find at all the other parts houses ! Great service too !

The machine shop guys are very helpful very knowledgeable and Ive got to deal with.

Good selection and prices.

Nice people great prices

Very helpful and can usuly find hard to find parts.

Awesome place! Great folks here!!

Always ready to help.

Very knowledgeable help, parts usually in stock.

Always knowledgeable, courteous,... A1 quality parts, A1.

Excellent place for parts friendly staff

Nice and very helpful

Got what I needed, staff was really helpful

Dumber people Ive ever seen

Great place to get parts

Got my parts fast

Awesome knowledgeable team !!

Almost always has the parts I need in stock.

If one store doesnt have it the other one does

They r great

Awesome people

Good