I have been buying from this store for many years and I will say that I will continue to buy from them for as long as they are in business. Their product is great quality and I have always dealt with the same representative named Ana which she has had at times to bend over backwards to be able to get materials that I have needed and can’t find in any other store in many occasions. Ana has always been courteous, professional and knowledgeable when it comes to customer service and selling her products. I am a satisfied and loyal customer and recommend their products to everyone.

Richelieu for all your cabinet making needs.From cabinet doors, to cabinet hardware, formica and wood products.check them out.

Terrible customer service. The man behind the counter was horrible to me and my wife. Place was dirty.

These people are the most awesome EVER!!! If u have an old, discontinued hinge you cant find anywhere in The WORLD! GO here and see Jose. This man literally created a hinge for me and Im his customer forever !!! 🥰😍😊

Asked to speak with manager christy answered then hung up when I was trying to explain they must up my order

Just ok

Jose was the most helpful person in our whole remodeling process. He has patience and so personable. The shop itself has a great assortment of handles and pulls. We found one on the site that was not in store and ordered it for us to see! Perfection!We will be back to purchase our garbage pull out and our blind corner! Even if we can’t get the rolls Royce since they don’t make it in 15!Thank you so much Jose and team!

Need more people at front desk

Friendly staff, they have great selection of knobs and handles at a reasonable price -and some very fancy ones. Nice display boards. They can deliver to you if they dont have them in stock.

Good customer service

My wife was there this morning and was completely disregarded by the woman at the customer service counter; I wish we wouldve gotten her name to be able to mention her by name. She was very unprofessional and not helpful at all. She never left from behind the counter to assist my wife in finding what she was looking for and actually never asked what we were interested in. A couple of other examples of her lack of professionalism are: 1) my wife asked for dimensions of some models and the lady grabbed a measuring tape from a rack and handed it to her, for my wife to measure herself 2) She advised that 90% of the handles in the store are special order and not things that are in stock. When my wife asked for her to show her which handles were in stock, since we are in need of things fast, her response was go on the internet, once again never leaving from behind the counter. I understand that this store has tons of variety and based on prior reviews, everyone seems to be happy with them, but based on our interaction with this one employee, I will not be returning and giving my business to them. I cant say Ive ever dealt with this lack of professionalism in all of my years of being a general consumer.

Amazing cabinet and accessory hardware selection for the trade!

Great service !! Thank you ☺️

Great costumer services, good prices

Great service

They did not want to attend me in person at the store due to COVID measures, they gave me a card so that I could consult by phone and then on the line they told me that they could not attend me or give information by phone but to go in person again ( They are not clear about the information on how to operate). I come to the store again and the service is still terrible, it takes a thousand years with each customer, 1 customer at a time due to COVID measures, showroom closed, you hardly see things.

Professionals

The corederas of your brand are very good

Telephone attention is almost nil, they do not answer the phone