Bakery/deli is amazing, nicest people in the world.BUT, the same guy (old, kinda heavy set, gray hair, wears a black beanie sometimes) who I always see barehanded positioning the ENTIRE fruit section. Has used the restroom TWICE while I was there without washing his hands. Like BROOOO YOU TOUCH THE FRUIT

Nice to buy there. Educated and helpful staff.

Super clean, good quality,customer service good.

Really nice employees, no issues with mobile orders.

We just came to get pub subs which was delicious as always but the language barrier was horrible. I wish they would provide some type of communication board to make it a more pleasant experience for the customers and staff.

Every employee I’ve encounter always acknowledges me and double checks if I need assistance. The cashiers are very helpful and accurate (specially Ms. Paula). You’ll find fresh products and good quality for a price worth it.

Story of the very bad luck with the MIlK.Monday go get milk and some other items...Night before going to bed when your smallest child ask for the milk b4 bed and oh surprise is spoiled milk. Go a couple days later again to get some other things and remember I needed milk... Didnt even think on returning it. Get home open the milk again and oh surprise it was spoiled too. I couldnt wait any other day with no good milk. I took it back and here is the best part of my story... Get to the customer care counter and the lady there doesnt give me the chance to tell her my situation because apparently she is already aware of the problem which is great but how about given the attention to the fact that you dont know my whole issue: It was not only the cost of the milk it was the drive, the time and some others...Good Businesses= Good products but must of all good customer service. My opinion

Great selection of items to your groceries. Good Quality for daily basis

Waiting over 15 minutes for an order that said ready for pick up. Im an Instacart shopper and the customer is very upset. Not towards you but towards me.

This place was very unorganized. A lot of workers but no one taking orders. They were just walking in circles. After 15 minutes, yes 15 minutes we walked out.We will never go the this nasty place again.Hope they close it up

Compliments to the Bakery staff!! Friendly and kind ; event hough the place was full of people, they kept their cool and still offered great service. 🙌🙌🙌

I love Publix to death but my serious complaint is that I just recently had surgery and I am not allowed to bear weight on my foot and to my surprise they don’t have the little carts in this store and I had to crutch my way all over Publix in pain with my husband I’m highly disappointed and will more than likely not come to this specific Publix until I can once walk again this is highly inconvenient for n e one especially older people who cannot walk or need assistance or for someone like myself that cannot walk for another 3 weeks just for that I’m taking my Publix buisness all the way to Miramar which is a ways from me but at least they accommodate to those who need these carts! No one asked me if I needed help nothing not even a hello thank god I had my husband to go with me because if not I would not have been able to do groceries 😡

I love this publix, the staff here is awesome. They are very attentive and friendly.

Didnt like it at All yesterday I went there for the first time and order 3 sub sandwich and for some reason a lot eyes was staring at me like they never saw a black young lady before. I fell very disgusted.

Great customer service, even when its busy - especially at lunch, but u can order online from the deli and grab n go. Awesome!

Very clean great variety super good service

New store clean nice workers prices could be better.

Great service. The hot food is good and also the prices.

GREAT STAFF VERY FRIENDLY..ALWAYS SMILING..IT WAS A PLEASURE😃👍

Publix is my favorite supermarket but I prefer others Publix locations where I feel more comfortable with the assistance I receive.

Excellent store. Manager at register was awesome and assisted it appears to be a new person at the cash register.

Yummy! Love the half price shake special they have.

Been at deli line for 12 minutes they have a whole 4 ppl infront of me in 12 minutes they still have 4 ppl no outrageous orders just 1 sub for each but they are just slow on purpose 😒 I got here at 620 its now 635 they have finish 1 customer with 1 sub and their 2 of them today will update what time I finally get my sub and I have pictures n video ridiculous

Excellent!! I love my Publix!! They are always kind and nice!! And I find everything I need there... well almost

Parking lot could be. A bit better other than that everything was good.

So professionally at the pharmacy the Associates were very nice

Great customer service.

Great selections, people are great

This place simply has a wide variety of seafood and cuts of meat cheaper than everyone else. Top notch!!

Nice place, you can find anything in groceries

Clean and employees are pleasant.

Great place to buy groceries

Stopping at Publix is truly always a pleasure

I loved everything ❤fresh from vegetables to meet

This Publix feels like shopping at Sedanos, they need more personal and managers need to run the floors more oftenI waited 40 minutes to order a sandwich and as seen in the picture attached, the quality is sad

I love their customer service!

The publix is fine overall, but the parking and location make it an undesirable one to stop at.

This Publix is always so clean and organized I love the selection of fruit as well

This is the worst place to order on line !!!!!! It took me more that 40 minutes at the counter not including the time i ordered on line ! They do not have the order, they start asking customer for name ! A complete disaster !!! I will not come here and do not recomended!!

Really bad service they told wait for 20 minutes for chicken fried and wait more than 45 minutes disappointed and still waiting

Nice location. In this place the service is great and clean all.

Excellent job. Thanks

Great Customer Service

Parking isnt too bad. Customer service is good, theyre pretty friendly and helpful. Selection and availability can improve. I give it 3 stars because this place was my publix for 3 years and many times left w something expired somehow. Mentioned it to the manager after it happened a few times, hopefully they are checking their shelves. But its not just publix, many other places in the area carry expired or close to expiring items. Its so frustrating.

I found all and fresh !

The new thing is that nobody works. This place closes at 10 but they are done working at 7:30. Don’t bother going for chicken or anything in the bakery or deli after 7:30

Very good experience

My absolute favorite location. Always find what Im looking for. Staff is great.

Always nice an clean

Best Publix store in hialeah gardens.

They need to put tables outside for customers to eat their lunch at lunch time

Nice experience, all staff its very good 👍

Best customer service experience always 👌 🙌 👏 👍

Best of te best

Nice plaza

Very bad experience and costumer service at the deli department. Only one person helping and over 10 costumers waiting. When asked a manager he just said, well, we have to take care of our employees. What about the people waiting. If you can not operate in a way that you maintain safety for your employees and costumers in today’s time. Then you should close down your doors.

Always Clean! Staff is properly masked and educated. Always willing to help.

Beautiful attention 👌

All in one place

I sat in line for a sandwich for 35 mins while i watched the two women talking n going into the back to talk while the line wrapped around the counter. If they would spend less time talking n more time actually working things would be more smoother for everyone. Next time this happens i will definitely record the problem

Friendly staff especially at the checkout lanes! Paola was so nice and made sure to keep the graduation card in a separate bag to make sure it wasnt damaged.

This is my go to supermarket! The staff is extremely friendly, every single one will say hello to you as they pass by you. The food quality is great and they have a lot of options, vegan, gluten free etc. The deli is awesome! Make sure to try the subs, the turkey board head is my favorite. The ladies at the deli are extremely friendly as well! Expect to always find some sort of bargain too!

Cashier named jaslyn really rude

There fruts are fresh, avery one is friendly expect the busher he needs costomer servi ce training

Very nice store

Great variety of food, good wine options, meat and produce quality is also good. Prices are a bit higher than other grocery stores. Rather quick check out and easy parking.

Good chicken

I pre-paid and ordered online for a sub to be picked up at 2:30. I arrive at 2:35 to no sub. I expressed my concern to the kind lady behind the pick-up station who then asked the lady at the prep station. She said the sub was prepared and put out at exactly 2:30. My pre-paid pub sub was stolen =(((((I didnt get her name, but the lady in the Sub prep station around 2:40 on November 16, 2019 recreated my order for me. Publix has THE best customer service. Ive always picked up my orders on time, everything is delicious, and the employees always make sure the customers are happy. Thank you!

Very good

Good customer service

Publix staff are extremely friendly and the store is always well organized.

Ok

Excellent

Very good

Amazing staff and great service

Ok

Good service and good selection.

Complete disappointed. I have been a customer since they opened almost 20 years ago. I bought a product that was expired and returned unopened on the afternoon of 9/12/18, . I did not claim to be sick, neither complaint about expired products in their shelves, that happens all the time. I just wanted my money back, but they patronized me and made me feel like I was making things up. Both the CSR and the Manager should have just accepted the return as Publix policy stands and make their customer want to come back to the same store to give them another chance at customer service.If I wouldve imagined this, I should have just dumped the product to avoid this sour experience.

Clean and pleasant experience inside. Just be careful in the parking lot. Its crazy out there.

Forgot to place a special order on time at Publix, so went to the deli on the last minute. I asked to see if they could help me and they gladly waived the 24 hour required for these type of orders and in 10 minutes I was out the door with my order. Forever thankful.

I try to avoid this Publix, if I can. They never have any of the products I want. It isn’t as clean as other Publix. Just all around, this Publix is not where shopping is a pleasure. Close this one down and make a new one by the new American Dream Mall and have it better stocked and managed.

Found all the items I was looking for.

I bought in publix 2 avocados from the company SLIMCADO number 4223, it is a pity that he does not let me upload the photos but I have totally lost my money, I recommend the publix company not to buy that product again

The personal working this place is special for me you have great and beautiful things well for me very nice experience

Good foods 😋😋😊😊😊😊👍👍👍👍👍

Always clean, always more than helpful staff. Great selection. And their shopping carts work unlike..... Yeah the blue guys

The wait at the Deli section is just ridiculous.. I spent my whole hour break waiting for 1 fried chicken and 1 pound of seasoned potatoes. Theres no sense of urgency whatsoever! And on top of that associates having conversation about their Biolgy class while we have to wait to be taken care of...

Really good variety of products in general. Except wine, which is rather limited. They open lanes as lines get longer. But I really didnt appreciate the way they handled my complaint on the pricing of a product. One of the staff members asked if I couldnt read the label. Both labels were same brand and desciption, one on sale the other wasnt on sale... Not my fault. The comment seemed offensive to me.

Ysabel at the deli gave us great customer service.

Always friendly staff, clean place.

I bought ribs of beef and it came with parasite

Great

Great location with great people. It doesnt fall short of publixs standards. Id give it 5 stars only its not Wholefoods.

Always come here! But this time a gentleman named Vee helped me. He is a perfect example of what customer service is. Every question i asked he answered and took me through each isle helping me find specific products. THANK YOU Vee!

Publix is always helpful when looking for something. Food and selection is great. Organic products are becoming more common here.

Pretty clean place, nice people all around, always found everything I need A+service

Always come here and the customer service is great, they are very attentive if we cant find something they walk with us to help find.

A- | Great place to shop. Friendly environment and staff that wants to help. This is a gem among shopping stores, the selection is consistent with Wal-Mart.

I love Public Super Market the employee are very good. All way are very clean and organized, stupendous place. Thanks.

A pleasure, as always