It was great I get help from lots of people Adolfo raysa francia osla and the manager is super helpful I love these place
They can use some customer training in all honesty, and they would be awesome. I’ve gone multiple times, and only because they carry a few chemicals that Autozone doesn’t, otherwise, I wouldn’t go at all.
I come to this advance auto parts to get all my parts for all my vehicles I come here about 3 times a week . Danny or Albert always takes care of me . And man let me tell you guys they always goes the extra mile to help me out and not only me but with everyone ! Thank you so much danny and Albert for always taking care of me . Keep up the good work !
Good autoparts a lot of ítem to choose
Don’t recommend coming here especially if that guy lorenzo works here real shady guy
Prices used to be more reasonable now they are very often more expensive than other mayor stores .
Great service satisfied always i think beats auto zone
The Advance Auto Parts on 441 n Pembroke Road isnt the one Im rating (1 Star) That location is the Best one to go especially if your looking for a... Not so average part because its a... Depot Store! So they have more Parts than other stores.I recently went to the location on 441 & Sheridan and when I walked in I approached a heavy,set dark,young fellow by the name lf Malik I believe it was, his demeanor was that of he did Not want to be there... I aaked him if theres a different counter for Commercial purchases, to which he didnt even answer and just stuck his hand out for me to give him the receipt, long Story short! Him and a another Employee by the Name of Laz I think it was, treated me in a way that I will Make Sure to NEVER GO TO THAT STORE AGAIN! Sorry for the long story but they both should ot be working there if theyre ultimately driving customers AWAY!!
Quickly attended to my needs.
Good choice for emergency repair parts.
Very good
Y.C. did a great job changing the batteries.
Good PRICES
Very Nice. SERVICE WAS REALLY GREAT.😊
Its easy to come here and get your stuff and go. It might be more expensive but the convenience is everything. I hate having to order parts and wait for delivery.
I went in to pick up a coolant reservoir cap that I was told was there from the store in plantation. The kid at the counter immediately complained to me that the other store didnt call and told me that they probably didnt have it before he even checked. Then after 2 mins of looking, he ofcourse tells me that they didnt have it. I tell him that the other store said you have 7 and youre telling me that you have 0? Kid just told me that he didnt see any. Instead of getting reckless and catching a charge, I just left. Screw this store.
Family member went for left and right control arms for a 14 rouge. Staff confirmed the piece and sold me both. When I went to the mechanic it was actually for a 13 model, because the bolts did not match and were off by several inches. Upon researching the staff sold in fact a piece for a 13 model. None of the auto parts had the part for a 14 model. In Conclusion, they just trying to make a buck even if they are selling the wrong stuff. Save your time and go to NAPA!
This place is great. The manager Leo is extremely helpful and so are the guys working there. This is a no frills, no nonsense and all hands on deck kind of place. What is wrong with your vehicle? Lets take care of it so that you can be on your wayHighly recommended.
Went buy this afternoon to check my car since it was acting up, when I asked the guy to test my car with the computer (OB2) he asked if the check engine light was on and I told him know.So he said if the check engine light isn’t on we will be wasting our time because nothing will be read.I told him I had came before and we tested it with out the check engine light and it gave us the error on the car.It felt like it was an excuse for not wanting to work, his energy felt like he didn’t want to do anything... to make a long story short we went out, he Obviously had an attitude. After testing We ended up finding out what was wrong with my car.I stated “look at that, you learned something new today”.
Long time waiting in line because employees are very slow and unfriendly.
Visited the store at 9pm (an hour before closing) because I was having issues with my battery and asked the employee to check the battery and he refused to test the battery saying at that time that service wasnt offered and they wouldnt change the battery. The store was not full and there is no sign posted stating there a set time for this service. I went to Autozone and they resolved my issue quickly. It took less than 20 minutes to check the battery and replace it. I will not be returning to this store.
It was well maintained and I was helped quickly. The staff was friendly and helpful. I didnt wait long for the person helping new to find the parts that I needed.
No help rude
Not my preferred go to location for auto parts but they are located conveniently for me and do have some fair deals available here. The main reason why I come to this advance auto parts specifically is they have a great deal on car battery and replacement deals. I purchased a battery for my ride and it went bad in 11 months, went in to have it tested, and as long as I provided my receipt with the transaction they conducted a free replacement with free installation. Guess what happened next? This battery also went bad within the 36 months warranty and they replaced it again at no cost in a reasonable amount of time. I had really bad luck with that specific battery and Im very thankful Advance Auto Parts was able to help me out with a quick check up and installation.
Very good
Good customer servc
Customer service the worst they dont even speak English
Great service and prices. Bought a battery and they quickly installed it. Thanks Daniel.
You will find everything for you ride
Horrible Customer ServiceI called to ask for pricing on a part, they took a while to answer the phone and when they did a guy answered please hold didnt allow me to even speak. I was placed on hold for a while until I decided to hang up and call Auto Zone which is in the same shopping center. Auto Zone answered the phone immediately as a business should, the guy was helpful and provided me the info I needed. I called Advance once more and again with the same horrible service so I took my business to Auto Zone...Suggestion to management at Advance Auto Parts...when you have a competitor so close in the vicinity you should make it your first prioprio to give 110% customer satisfaction so you dont lose out on business.My recommendation forget about Advance Auto Parts and go directly to Auto Zone
Good place for your car I come here all the time for the past 7yrs Albert & Leo and the rest of the staff are good people and they know how to help find your car parts I strongly recommend it too every one.
Great inventory they always have in stock what Im looking for.. good customer service employees me ask if i need help fast and friendly check out
Auto zone is next door, dont get confused. Advance Auto is much better all around.
Frank was great he made sure I got everything I needed for the job
Convenient but be aware that competence is not abundantly available at this location!
Quality parts, excellent service!
Very helpful staff
Quick and easy process
Good place for shopping auto parts, Im always satisfy with everything, only thing is that they dont really do returns.
Very good service, they have almost what you need for your car
Nice staff and found what I needed.
Quick shopping, Ive had good experiences there in the past though.
Its advance autoparts..service suck here..barely ever u see more than just two workers in the whole store..and usually key parts you go to look for they do not have in Stock. .
Advance Auto Parts is your regular typical auto parts store... it has certain replacements for certain cars. Things like water pumps alternators batteries Etc can be found here. You can find all types of goodies here from air freshener to touch up paint to windshield wipers overall its not too bad except for the help. Most of the people at these locations pretty much drag their feet. Its like they really dont care to your need. Ive had couple times or Ive been given a part only to drive home and find out its the incorrect part. And it was all due to the employee being negligent on the computer when typing in the statistics of the vehicle. When its time to pay even if you have three people in front of you youre looking at 20 25 minutes thats ridiculous.
Clean and fully stocked. Excellent service. Very knowledgeable.
Horrible customer service. Employees want to argue with customer I never seen such a thing.
Good people that are always willing to help
Love to get everything for my car at this store great prices always
Excellent
Horrible attitudes and very poor customer service. Especially to a commercial account holder. Good thing AutoZone is right next door.
Prices are reasonable and service was good an excellent selection of parts for the car
Great place to get all your automotive replacement parts.
Stay away from this place if you care about your vehicle. Higly aware.If i could give this store a minus 10 stars i would. Worst customer service ever. And the sob who attended me i asked him for a power steering fluid for my car he replied me clearly a transmission fuild goes in the power steering. Almost cost me a whole steering system for my car. This is bad. Ppl working at this place clueless of working with cars. Worst service ever.
Been going to Discount HQ since 1992. #yatusabes
The staff is very helpful and we got what we needed within a minute of entering
GREAT TEAM WORK STARTING WITH A GREAT CSR MARIA
The place is clean, the staff is very very helpful and friendly..‼️👍🏻 5 🌟 😀
I usually shop at this store but like any other customer always look to save a couple of dollars so I get prices from the competetion they always match it.I have 3 vehicle and the know me but this time the Manager Leo was not that frendly I end up paying 50.00 more for the part just because I like the quality from advace even do the competition will give me the same warranty.
Albert came out check and replace the battery on my car and truck.👍
The only place that give me the information about my car pieces. Auto zone no. The guy told me let me see your car and I gonna find the piece. Thank you.
They are awesome, got me in and out quick and even help me save on a part I apparently didnt need. This is my advanced auto :)
Excelent service. Free battery instalation
Great place to find anything for your car
They really help me we my need
Good guys parts and knowledge very helpful.
Super profecionales
This plaza needs a good cleaning
They nice and to the point quick pace.
Do you need something for your 🚗 dont think twice and go to this place
Never have what i need they have no concept of stock control and availability
Leave you on hold for 25 minutes and hang up the phone call back leave you on hold for another 25 minutes no answer
Call this place and you will be answered 10 to 20 minutes later, placed on hold for another 20 minutes and then they hang up on you without even picking up the phone again. The worst service in town.
Happy with my purchase
Wipers were Cheaper then autozone
Just to get to someone on the phone its nearly impossible. ive been on hold for 22 minutes twice
Good service, Good stock of parts.
This place is huge and they have just about everything in stock and a very large parking lot.
They gave me the wrong part inside the correct box
Great service, very quick
Helpfull👍
Good
Service is always terrible here. In general you never leave in less than 30 minutes.
Great costumer service
As I type this, I’m on my 7th minute on hold. I called another store before and the guy didn’t even know enough English to help me. By the way, I’m still on hold. Terrible.
U find a lot of thing u wouldnt find any were
Excellent services
Actually zero stars, for zero help but plenty of attitude. Do yourself a favor and just shop at autozone next door. Worst customer service! Buyer beware..
Always good service
Hire more staff! Ridiculous!
Good service
Super
Good
Good service and advise
Very helpful
Great place
Good customer service
Just autoparts
Great deals