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NAPA Auto Parts - High Desert Auto Supply
9340 G Ave, Hesperia, CA 92345, United States
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NAPA Auto Parts - High Desert Auto Supply
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ja
Review №1

This is the only place in town in the high desert where you can still get parts for classic cars now that pep boys has closed down up here in the high desert. Its hard to find parts anymore for classic vehicles from the parts for 1990s or earlier at napa. You can still get those parts at NAPA. so highly recommend this place because if not then youre just going to be wasting that expensive gas for nothing... check them out theyre not that bad its worth the wait.

Ed
Review №2

They were helpful, quick and it was a very pleasurable visit got what I needed very quickly wasnt waiting very long for service in and out in a timely way.

Da
Review №3

Andrea was such a big help. A+ from me. Made suggestions that were soo helpful. Thank you for all your help.😊

Di
Review №4

Always appreciate the service and curticy these guys offer unlike their competitors.

Ry
Review №5

Customer service is great and it isnt too busy.🛠🔧

Ch
Review №6

Always helpful and have what I need.

Ri
Review №7

Knowledgeable staff and quality parts. They always seem to have what you need.

Mo
Review №8

Love these guys nicer then all their competitors

Ch
Review №9

Napa use to be the place for knowledgeable people that would help you!Not any more! Don’t bother goingIf you can go over to Oriley wayyyy better customer service, there not Afraid to grab the book and look!

JO
Review №10

I really care about quality service and no bull,

Ma
Review №11

If you want the right parts the FIRST trip, shop here first. These guys are the best. And if they dont have it, they have several stores in the HD, so they can get it the same day from another store. This is the last of the old school auto parts houses.

Ed
Review №12

Very helpful. And understanding of peoples lack of knowledge of their vehicle

Ne
Review №13

I recently visited Napa auto parts on G Avenue in hesperia and in my opinion that is #1 when it comes to shopping for car parts. I had a hard time getting my 2019 kia forte brakes anywhere else but went to napa and they ordered them for me. David was suck an awesome guy with all the hard work and effort he put into helping me being i had them to order me front beakes and didnt know i needed the back David was such an amazing help. Very Satisfied.

an
Review №14

So nice and clean and very helpful. This is my second time going there they so far they have come through for Me 😁 happy customer

Br
Review №15

Needed tire chains.. they had them sent over from another store same day! Quick and easy..Great place.

We
Review №16

I love NAPA they are way better than AutoZone and they know what they are talking about too their prices are way better as well 😍 NAPA is my go to store for my car and truck for now on 😉👍

Ma
Review №17

Time tested NAPA Auto parts is the best.

RI
Review №18

Great customer service and knowledge of all

Ar
Review №19

Found what I needed which wasnt easy. Stopped by a competitor paid left and it wasnt the right one. Came to Napa and they researched it until he found the right part. Good job!

Ro
Review №20

Always very helpful!

Je
Review №21

I mean they do the job and sell auto parts. To be completely honest though, they never have a problem putting you in the back-burner in the middle of checkout or helping you find a part to answer nonsense phone calls (usually checking the price on an item or the stock of an item). It can get tiring, speaking as someone who has spent money there for years...

Lo
Review №22

Went in evening to pick up ordered parts and there was only 1 person at counter and she was on tge phone with a customer. Why do these stores limit number of people employed close to closing time?

Ch
Review №23

Friendly staff. Had what I was looking for.

Jo
Review №24

Polite and helpful staff. Quick to find what I needed.Something to note...in my case I needed brake pads; the Premium version they had in stock were OE replacements that can be had online for 45.00 shipped to my door. Napa price was almost 80.00. And thats the price I paid for what I needed at that moment.

Da
Review №25

I was very impressed with the service at Napa auto parts today after previously going to auto zone And being told that the fuse I was looking for for my Mazda 3 was unavailable and the man had never seen that type of fuse before Next I went to oreilly across the street they were more helpful but still told me the parts were unavailable not even by special order then I went to Napa the man behind the counter pulled out a book a paper catalog and matched the part for me and had me apart in less time than it took for the other stores to tell me they couldnt get it

Di
Review №26

Two people were at the counter one lady at the counter was helping a customer I did not see the other counter person behind I stood there for at least 10 minutes and then finally she looked at not once did she acknowledge me or try to get somebody to help finally she says to mei do you need any help? I said yes I do then she says this other guy will help you. And then she says to me I didnt know you needed you saw me standing there I wasnt there to hold up their counter. The gentleman that helped me was extremely and helpful and had which I can say the young lady did not. He helped me find the product that I needed Id pay for it and left.

Je
Review №27

Awesome place to shop for all your vehicle needs! Kevin is a great guy!

Os
Review №28

Very helpful Kevin is on it has all the answers he doesnt no the word i dont know thanks Kevin

Je
Review №29

I can get everything I need for all my vehicles. Friendly staff and very helpful.

Ma
Review №30

Went to auto zone and o reily they could not find me a part and told me the best thing I could do was go to a pick a part I went to Napa and they measured the part inspected the part and gave a me the part in less then ten minutes these guys know what there doing would come here every if they had one closer to were I live five stars from me

Al
Review №31

Very good

Ca
Review №32

Napa Auto Parts employees are always the best, they do what they can to get you the best deal available, always clean, and courteous but this time ROBIN TOPS THE LIST. ROBIN not only got us the best deal on the battery we needed, he recognized that we needed new lifters for our back door on our van and pointed out that they were half price this month got us an even better deal then that. Then to top it off he offered to install them for us. ROBIN at Napa Auto Parts gets my vote for Employee of the Month.

Al
Review №33

They just know more and normally even have more options to choose from...

vi
Review №34

They go the extra effort to get your part.👍

Ch
Review №35

Knowledgeable helpful, and courteous.

Br
Review №36

Dont buy any car or truck batteries here . Their warranty is only 18 months on their top tier batteries. Go to Pep-Boys they have a 30 month, 36 month and a 48 month. Ill never shop at Napa Auto Parts ever again.

fr
Review №37

Staff really know their stuff unlike auto zone and O reillys

Da
Review №38

Knowledgeable and friendly staff. Good selection of high quality parts, not like AutoZone that sells junk. You get what you pay for it. Dont forget to ask for your military discount. Only negative, I wish they saved transactions and receipts on their computer

Ca
Review №39

Had my parts instock and put to the side so I just had to pay and go.

Ro
Review №40

These people are freaking awesome!

do
Review №41

Always super helpful folks

To
Review №42

Awesome: they had the part I needed and didnt mind me changing it out in their parking lot.

Ma
Review №43

Employees knowledgeable, helpful and friendly. Checked on line for product availability prior to going, and they had lowest prices other than in line retailers, but I couldnt wait. Have to keep my truck on the road

Do
Review №44

Staff was very nice and was able to find snow cables for our car.

Fr
Review №45

Everyone is helpful and makes sure they get you what you need.

Br
Review №46

Head and tails a better parts store for Backyard Mechanics to Pros. The folks know what theyre doing for sure!

De
Review №47

Very helpful, and knowledgeable employees.

Br
Review №48

They have excellent service every time willing and wanting to help you get the right part

Le
Review №49

Best auto parts store in Hesperia. Good selection of parts and knowledgeable staff. Way better then the other stores that dont even care about you.

Dr
Review №50

Great place to look for a part. Much more in stock than say a Autozone or Orileys

Ch
Review №51

Great crew that found some parts for a old tanker truck in seconds my questions were easily answered and i was out the door with the parts in hand and will be back i have a ton of projects.

Ri
Review №52

I have an account with them, great place to do business.

Da
Review №53

I like NAPA parts better than some of the others possibly more money but better product

Gr
Review №54

Best place to buy auto parts. You pay a little more but you get the quality and most of the time its OEM.

An
Review №55

Really like Napa because ive never came home with the wrong part they are so very helpful and polite

Ja
Review №56

I always have a great experience at Napa Auto Parts in Hesperia California

Sa
Review №57

Super helpful and friendly staff. We are rebuilding a classic truck and are regulars. The knowledge of the staff has helped tremendously!

Da
Review №58

Had filter parts for my classic Mercedes.

J
Review №59

Employees here are always helpful and have a good attitude and are willing to help. Seen the same employees for a while which is good for knowledge sake.

An
Review №60

Fantastic

Lo
Review №61

Very nice and helpful

St
Review №62

I needed a specific thread size torque.i didnt even have a sample. I explained what i needed and sure enough he had 5 of them. Thanks guys

Wi
Review №63

David awsome. Couldnt find my parts anywhere. Until i was referred to him

Ch
Review №64

Always has what I need at a good price and the staff now what theyre doing

Ch
Review №65

Napa is great for getting parts but this one needs more help, the wait time is way too long!

An
Review №66

Today I had a conundrum.... I was stuck in my car with my 2 Great Danes and could not get the car alarm to turn off...I just happen to be parked next to the Napa store and thought... what the heck am I going to do... I can’t get out of my car... and I can’t start the car....So with 20 min before the store closes I called to get help....Ben answered the phone and saved me from losing my mind.... Ben came out to the parking lot and took my car key fob and put a new battery into it... then came back out to open my car for me.... the key fob was not the problem so then he helped me out by giving my car a jump....That did the trick.... I am so thankful for Ben working at the Hesperia Napa Store was nice enough to go the extra mile and come out to the parking lot and helping me....Thank you so much for your help....

RO
Review №67

Napa has always been that parts place for old iron. The staff can still crack open a parts catalog and reference or cross search parts if need. Not freekin key board warriors like the major part chain stores.Pricy sometimes. Excellent quality

Mi
Review №68

Found my hard to get Motor home brake parts. Had most instock, and ordered the rest. Very impressed.

Ri
Review №69

Service is always good and they try very hard to find the part you need

Da
Review №70

Always have what I need ! Staff is super helpful

Ty
Review №71

Kevin was extremely helpful and also showed us how to install the part after buying it. This place is awesome!

AN
Review №72

I was greeted, helped (patiently), and the guy really went out of his way to look up a special part for me.

No
Review №73

Ben deserves a promotion with how persistent he was in finding the correct part and finding another store with it in stock. Always have been satisfied with the service at this NAPA

Ba
Review №74

Fantastic service clean store great prices very knowledgeable employees make shopping for a woman a good experience.

Ja
Review №75

Great tool selection for a parts shop. Dont be afraid to ask.

Lo
Review №76

Do not come here to often but when I do I always get greeteded and helped to the fullest.

Da
Review №77

Quality parts and knowledgeable staff

Jo
Review №78

Great if you need a replacement part. employees could be more knowledgeable.

Mi
Review №79

Good staff very well stocked excellent place decent prices huge selection incredible batteries

Da
Review №80

Great service and never had any problems with any of there parts they dont sell cheap generic parts like the other auto parts stores do at a lower price

Ma
Review №81

Great service friendly staff. And they have almost everything you need like Amsoil for car,trucks, motorcycle and hot rods. Ill always come back to all the Nappas in the high desert.

As
Review №82

They go above and beyond for customer service didnt know the bearing size and they mesured and looked it up for us! We will be switching to NAPA instead of Autozone, pepboys and OReillys. Its so hard to find good customer service!!

BO
Review №83

Good service. Got what I need and helpful

De
Review №84

Youll not be disappointed, they have the knowledge n friendly

Da
Review №85

Always very helpful. Great customer service.

Fi
Review №86

Super friendly, knowledgeable, great prices. Got the items we need in a pinch, when no other place had them.

Br
Review №87

Very knowledgeable employees, Autozone needs to learn from them.

Br
Review №88

Locally owned and has the parts I need most of the time. Great employees, knowledgeable and helpful

ra
Review №89

Awesome service

Eu
Review №90

Excellent parts house they always have what I need.

Cy
Review №91

Always the best prices n service

Je
Review №92

Ben was very helpful.. had all my parts waiting when I arrived..

Sa
Review №93

Had a dead battery. They checked it and we were out of there in less than ten minutes. Friendly staff.

Ma
Review №94

The customer service here is excellent very friendly

Da
Review №95

I can walk in with the most obscure piece of hardware for a rat bike, and they will find what it is Im looking for!!

Ad
Review №96

Needed an emissions hose for my 97 328i. Couldnt find it anywhere. Called NAPA and right away my call was picked up by Tim. He helped me out, found the part, ordered it and said it will be at the store first thing tomorrow morning at 7:30 AM. That was done over the phone. Went in today was helped right away, next thing I knew I was heading home to install the hose. Thanks NAPA for the CUSTOMER FIRST attitude.

Ee
Review №97

Great service all you need for a car

Re
Review №98

Always good and helpful service, they are knowledgeable

Go
Review №99

Better than AutoZone

Ma
Review №100

Napa is a old school parts house that has all of the tools, hardware, parts and support you need for all of your repaies.

Information
11 Photos
100 Comments
4.6 Rating
  • Address:9340 G Ave, Hesperia, CA 92345, United States
  • Site:https://napaonline.com/en/ca/hesperia/store/25123?cid=pl_yext_jobber_HighDesertAutoSupply_25123
  • Phone:+1 760-947-6272
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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