Horrible customer service.Called on Saturday, looking for serrapeptase and the lady on the phone said they had it in stock. I stopped by the store on Monday to pick it up and the gentleman that was there said they didnt have any that it had to be ordered online. He didnt even bother looking! Then we asked for a manager and told her the situation. And asked again if she could look for the supplement. She went back and found the supplement, gave it to us and turned around and left. Didnt even care about the other employees lack of knowledge and customer service towards us. They both need more training in customer service and product knowledge.. Of th
I have spent thousands at this store. There is not a time I come in that my purchase is under $100. I just came to restock some stuff and on the way my mask broke, I asked if they had another so I could shop and they said no. Nothing else.The stuff I enjoy from vitamin shoppe Ill just purchase online and Ill get the rest elsewhere.Customer service is a thing of the past.
Employees are so nice and actually remember you and what you buy. Will even call you when they have good deals on the things you buy regularly.
Awesome customer service is always on point for any staff are ready to help and knowledgeable
Staff has always been kind and helpful, even when Im just browsing.
The store is clean and well stocked and the staff is knowledgeable and friendly
I interacted with Aimee and Im not sure Ive ever met a more rude or inconsiderate person in my entire life. Just plain awful.
Prices are high and not too much you cant find online elsewhere. However, if you do want to shop in an actual store and ask questions - the staff is consistently great. Super helpful and will do what they can to help you out which is always appreciated.
Employees are very knowledgeable. Wish Id gotten her name. Needed something for low liver function. Very happy with product. Will definitely return
Please don’t ask them to hold anything they will loose the product .. now the it says they have the product online at the sunset location and they can’t find it unorganized unprofessional .....
The staff here is always super helpful. Great selection as always and now they have expanded the Onnit suppliments. Also at times they let you try different snack products so that is a great time to swing by.
Soooooo much better than GNC! Ive gone to GNC for a while, and I was getting sick of the high prices. I checked this place out, and the prices were PHENOMENAL. Its affordable and has a lot more options. My go to!
Great place to get your health supplements and theyre nicer than many other similar places...
High prices but good customer services
Any questions just ask the employees they literally know what they’re selling! Love it!!
I walked in with a list from my bariatric dietitian for everything I need for the first 2 weeks post op. I was immediately greeted by a young man named Stephen. I gave him my list & off we went shopping. He knew exactly what I needed & was extremely knowledgeable about every product. He even gave me his personal opinions on different RTD protein shakes & waters. With never having tried any of the flavored protein powders as of yet, I was hesitant in purchasing a tub. I asked if they had single serving packets available in different flavors & he said they could check in the back. Im pleased to say that they did have some & they gave them to me as samples & free of charge. The staff is friendly, amazingly helpful & extremely knowledgeable. I look forward to my next shopping trip.
Great store and wonderful knowledgeable employees. Thank you Aimee and Bridget for providing great service.
The best around and will help you. With a smile 💛
Knowledgeable friendly staff. The store is clean and well organized with a great selection
Good selection of quality nutrients, enzymes, minerals.
Staff was able to help me find what I wanted.
Its better to order on line. Never have the items you want. Rude employees.
Great service & knowledgeable staff.
Very good and friendly service staff prices are always reasonable
Was looking for oste bi flex . They dont carry but .But employee look up ingredients and found better product at half price
Staff is very friendly and helpful.
Good selection, prices are a tad more higher
World class service and high quality products.
Great Customer ServiceThank you Faith for your assistance!
Friendly knowledgable staff
Helpful both over the phone and in person. The prices are not as low as internet but I like the hands on help that I can get here.
Nice vitamin store with friendly staff
The staff is knowledgeable about their product.
I go there often for clearance deals & my regular supplements.
Great selection and very knowledgeable
Very helpful...
Very helpful employees
Wife found everything she needed
They do not honor their posted discounts.
Great place
Great Supplements
Great place
Go here for a client
Local place to go to