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AutoZone Auto Parts
6114 US-98, Hattiesburg, MS 39402, United States
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AutoZone Auto Parts
Comments
Gl
Review №1

I had a battery problem in my car. I first had to get it jump started and then I had the battery checked at AutoZone. They had the battery in stock and installed it for me in a short amount of time. Very pleased and satisfied.

Ma
Review №2

Great place to get new car parts. Veras crew are always very proffessional and knowledgeable. Thanks so much for the help tonight!

Da
Review №3

Excellent place to get parts

Je
Review №4

So, three women roll into a automotive store and you can hear the eyes roll. But not this time. Micheal was amazingly helpful and didnt talk down to us when my car was overheating. He even checked it out for me and was seriously helpful. The best Autozone experience in a while. Thank you, Micheal.

Bl
Review №5

Super helpful and informative about whatever you buy and need to work on. Great staff

Ge
Review №6

Great customer service.. However did not have a motorcycle cold crank amps.275.Will aleays stop where the customer is important. As I was leaving... Saw a man going out side with a battery machine to help a lady. 🎃

Li
Review №7

Autozone is great because the staff are knowledgeable, friendly, and very helpful. If they do not have a part in stock, they can order it for quick delivery. I dont use any other auto parts store.

Je
Review №8

Professional staff at the AutoZone highway 98 store the manager is outstanding prompt and pays attention to details.

Jo
Review №9

Very knowledgeable and very helpful sales lady. Ordered my OEM parts, delivery was on time. Will definitely do business with them again, two thumbs up!

Sa
Review №10

Just went in to get my key fob battery replaced on my new car man messed up the entire key trying to get it open now it’s beat up and looks awful!! $6 battery but ruined a $300 key... thanks

Br
Review №11

Lorenzen greeted me right when I walked in and asked what I was looking for! I really appreciated that being in Sales myself. Go see him for any Automotive needs you have!!!

Ci
Review №12

Got what I needed quickly, very friendly.

Dw
Review №13

Helpful staff. They have taken great care to have as touchless of an experience as possible.

kd
Review №14

The guy that helped me knew exactly what he was talking about and explained to me why I needed what I needed. Great place to go for help!!

Lo
Review №15

Parts should be free, not a arm and leg lol.

To
Review №16

Very pleased with the selection of auto detailing products and accessories. They give you a fair blend and pricing and always have buffing products on sale. Friendly and helpful service.

Re
Review №17

Found exactly what we needed. Great customer service.

St
Review №18

Ive had a pleasant experience everytime Ive gone to Autozone. Today especially was excellent. Adrianne went above and beyond helping me troubleshoot my vehicle to determine if my battery or alternator was the issue. Steven was also very knowledgeable and answered all my questions. Both of these people were very friendly and happy to help. Thank you for the excellent service!

Br
Review №19

Jamahl Groves at Autozone store #0590 (6114 Hwy 98 in Hattiesburg, MS) went above and beyond to help identify the problem I was experiencing with my cars battery and also help resolve that problem. I had noticed a few times over the last several weeks that my car stuttered a bit while I was driving it. I finally decided to have my battery looked at so I went to the closest Autozone near me. My battery was checked and I was told I needed a new battery. I wanted another opinion so I continued to run a few errands and then I stopped at Advance Auto Parts and had my battery checked again. I was told my battery was fine - now that I had two different opinions, I decided to get a third opinion at the Autozone on Hwy 98. Asked to have my battery checked and Jamahl came out to take a look. His monitor showed my battery was still a good one. He asked for more background around what led me to have the battery checked and also took a closer look at the battery itself. He noticed that the battery hold down and grounding latch was loose and did not seem to fit the smaller battery. He found a spare spacer and was able to help install that to where the battery ground down latch fit much more snugly and thus avoid what was likely causing my problems in the first place - the occasional bump in the road that caused the hold down and grounding latch to bump up against the battery terminals and cause the battery to short out for a second. I know that was a long explanation but long story short is that Jamahl really took the time to not just test my battery but to stop and ask for more background context and then try and identify what brought me to the store in the first place. And then not only did Jamahl identify the most likely cause of my problem but he also took the time to show me what I needed and then help install that battery spacer. Im very grateful for his compassion, leadership, and technical knowledge!!

Ki
Review №20

Great customer service and sales guy went extra mile. Very helpful

Mo
Review №21

I was in Autozone today attempting to diagnose a stall problem with my truck. Jamal waited on me and worked through the issue providing some potential things to check - he could not have been more helpful. Genuinely cared about customer service. Very nice guy! Thanks Jamal for the terrific experience. Ill be back.

Br
Review №22

Everyone was really friendly, but we got Daniel as our helper. He was very nice and informative. Definitely going back!

_d
Review №23

Will never get my business again .. I recently purchase a battery for my car and they act like they where to good to put the battery in .. don’t y’all suppose to do that.. do t give them your business

Ca
Review №24

Nice people

Ca
Review №25

Great customer service. Very polite. In and out very fast

He
Review №26

I need a coil for my Altima, the manager did a diagnostic check found the one that was the problem, was able to purchase the part,and have a TRUe FRIND AND BROTHER TO put in on the car. The manager Vera and the young man Lorenzen was very nice and FRIENDLY AUTO ZONE 98, HATTIESBURG

An
Review №27

Store employees are very attentive and helpful.

Ju
Review №28

Great Customer Service. Highly recommend visiting the polite, knowledgeable employees at Auto Zone.

Ch
Review №29

They require face mask and refused service

Jo
Review №30

Asked the guy at the counter if he could check a check engine light, he says we dont do that here, as Im walking out the door theres a sticker that says Free check engine light testingDefinitely wont be spending any money at this location again

Fl
Review №31

Stephan t was so helpful todayI had to get a bunch of odds and endsHe found them quick and out the door in 3 minutesNice to know customer service is still around Hattiesburg

Ma
Review №32

Nice store, helpful staff, great variety and fair prices. Offers military discount.

Ro
Review №33

They are so helpful and friendly. I get great service every time I go in.

St
Review №34

Friendly and knowledgeable employees great place to shop.

Sh
Review №35

Tested my old parts real quick in and out with the right part

Gr
Review №36

Great

St
Review №37

Broke down at this AutoZone on my way into work and was able to purchase all 3 parts my Jeep needed. I also used the loan a tool and replaced all the faulty parts. Right in their parking lot. Saving me hundreds.

Br
Review №38

Here is my story: My family and I were coming back from a Florida vacation, 8 hours away from home and were hungry for breakfast. Little did we know, that breakfast would be the last breath of our current car battery. So there I am, sitting in a dead car with a patient wife and not so patient toddler; oh and it was hot as Hades outside. Superman came wearing an Autozone shirt, with a secret identity named Timothy S. This guy was nothing short of awesome, met us at the restaurant where he patiently nursed our battery back to life. He found us the right battery, changed the old for the new, and even tested our alternator. Did I mention he brought water out to my wife and child while he was helping us out? 5 stars for the store and Tim, thanks again guys!

El
Review №39

They are very kind... the service was excellent!

Jo
Review №40

The people here are always nice and helpful.

Ja
Review №41

Had the Part I needed. I was in and out quickly.

Ka
Review №42

👇

Ca
Review №43

Never purchase a remanufactured product from here...if you want a cash refund for a dud part, they want to see the receipt from where you purchased the replacement..very weird warranty policy

Sh
Review №44

They always have what I need.

Or
Review №45

Very helpful staff who genuinely are eager to help!

Su
Review №46

Great customer service!

El
Review №47

Friendly staff. Very helpful people.

Ro
Review №48

Best prices in town

La
Review №49

Found what I needed fast

Le
Review №50

Friendly staff very knowledgeable

Jo
Review №51

Put coated battery cable ends on car would not start

Ia
Review №52

Staff is alright and not as knowledgeable as OReillys

Fi
Review №53

Great service!

Jo
Review №54

Very helpful, courteous and efficient

0l
Review №55

Tech didnt know how to reset the battery

ja
Review №56

They always help me find what Im looking for.

Su
Review №57

They were more than heplfull they even let us know when the past parts store told us the wrong par w

Jo
Review №58

Not every oil type is available, but they do have the most common ones.

Ra
Review №59

Good selection of parts

Vi
Review №60

Great customer service

Du
Review №61

Very very helpful

To
Review №62

Quick and excellent service

Co
Review №63

Nice friendly staff

Le
Review №64

Have most of the parts I am looking for.

Jo
Review №65

You can get help but it might take a minute.

Ja
Review №66

Great Service!

ma
Review №67

UN knowledgeable

St
Review №68

Good help

Mi
Review №69

Lotsa stuff

CE
Review №70

Love this place

Ch
Review №71

Great staff!

Jo
Review №72

Good service

Ta
Review №73

Always helps out

To
Review №74

Great Service

Ja
Review №75

The service was was ok

Jo
Review №76

Good prices

Oa
Review №77

Ok

Tr
Review №78

Good place

Ja
Review №79

Has what you need

Ju
Review №80

Friendly

Ab
Review №81

Is very good

Information
9 Photos
81 Comments
4.4 Rating
  • Address:6114 US-98, Hattiesburg, MS 39402, United States
  • Site:https://autozone.com/locations/ms/hattiesburg/6114-us-hwy-98.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A590&y_source=1_MjQ2OTA4MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 601-579-7659
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–7PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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