I got some dvds 📀 today the staff was indifferent 😐 towards me until checkout and she was pleasant. They were out of PS4 consoles but to be fair every store 🏬 in Hattiesburg is out right now, even game exchange .

I showed up to pick up my TV and it was a smooth transaction!!! Yes, I did have to drive to MS from LA to pick it up, but the app is great in letting them know I was on my way! Great Job! Loaded it up and rolled back to LA! Love my TV!

I called Best buy to see if they had the product I was looking for before making the 100 mile round trip . I was on hold for 10 minutes before my call was answered .I was told the product was in stock . I took the time to explain exactly what I was looking for .When I get there they dont have it . The only reason I gave One star is the associate assisting me to not find the product was some what helpful .

Had to literally run up to an employee to get help. She was helpful, but while trying to find something else, another employee saidjust go look at the boxes over there. Really?

They have seriously cut down on the movie selection. The employees are either rude, helpful, or absent depending on when you go. Not many places in Hattiesburg where you can get quality electronics so we put up with the horrible service.

Cheyenne Lambert helped me to find the phone I needed. Very pleasant and patient person.He transferred all the information from my old phone to the new one.Called the service center for activation.Easy checkout and price was good 👍👌

Ok. Straight up. Maurice, Tony C, Gabriel and Tony O. Are the absolute best!!! They care and they are determined to make things right.I tried to buy a computer for my mom(85+) at our local BB, but my online purchase was rejected multiple times because the billing address kept defaulting to hers and it caused a fraud shut down.In the 20 minutes I was re-entering and re-entering the info, the computer that were available locally were no longer available. Anyone that knows anything about virtual inventory, knows that those computers were still there they just got earmarked during the failed purchase process. But I was leaving town the next day and wasnt going to leave without getting this computer.So I called customer service, and they helped make the purchase, over the phone, at another Best buy that was 85 miles away. But when I got there, 2 hours before closing, that computer was not scheduled to arrive today. I was about to lose it!! I could not walk out to that car and tell my mother after all of this, that we werent going to get her a computer!!!!!Anyway the day was saved by Maurice, Tony C, Gabriel and Tony O. They found the exact same model in their current inventory, Cancelled the original purchase refunded the money created a new purchase and in the process save me $0.78.And maybe kept me from being escorted out by security. . . Absolutely saved the day!

Purchased cell phone booster, I guess my best buy associate was having a tough day, he knew less about the product than I did. I was unable to keep his attention during the purchase process. Notified another associate to check on him, that something was wrong.

I went in and wasnt greeted the customer behind me was greeted. I brought a compact. Fridge none of the sales people asked did i need help getting it to or in the car they all stood by the cash register talking, me and my 10 yr old son put it in the car

Best buy is a great resource for electronics. Their tech, service and product lines are excellent and they will prove check to match. Plus, no shipping to wait for

Smaller Best Buy store than what I’m used to, ok selection. Definitely has essentials

My go to Electronics store. Great Service,Great products.

Had to find help but once I did the young man was very professional and knowledgeable. I needed to find a wall mount for my tv. They were out of the size I needed but then he pulled the old “32nd street Macy’s v. Gimbles Santa referral” by referring me elsewhere as I needed one right away. Christmas in July. Gotta love it.

The folks at Hattiesburg BestBuy really went above and beyond for me. I bought a Whalen TV stand that was delivered by UPS. Unfortunately, UPS shattered one of the glass shelves and the glass pieces scratched up the other shelf. Whalen said it would take 7-9 weeks to get replacements. Went to BestBuy, and they allowed me to take the demo units glass. I was leaving town and couldn’t wait for a new full TV stand and this was the quickest way to address the problem. Kudos to the manager and staff for making my day!!

Service was slow...got sold wrong product. Had to make second trip to get refund n returned

Alot of electronics, but pricy.

Theyre very nice people but still couldnt help get a glass for the phone.

We have spent lots of money here, buying appliances as well as computers. Although its the go-to place for meeting needs like this (and probably your best deal), there are some flaws which should be addressed, mostly with leaving customers waiting. Nobodys perfect for sure. And I will shop here because, where else can I put hands on appliances and computers and security systems and see them demonstrated in the store? Just be prepared to wait for a while for a cashier ... and the Geek squad, being Geeks, might totally forget you are outside on the curb waiting for a computer to be loaded into your car.

I like having this Best Buy around in a pinch, but I have to say the on-site stock is disappointing. I realize its one of the smallest in the nation, however as a former IT contractor, I get asked to help with many projects including things I have going on at home. I would prefer to get things locally rather than wait for Amazon to hopefully have my package delivered on one piece. I have to say, however, the staff here are remarkable. Everyone is so polite, attentive, and informative. They are the extra star and I honestly believe one of the main reasons this franchise does so well. Thank you all for delivering such amazing service whenever I am there. I simply wish I could find more items that didnt have to be ordered. When it comes to ordering, its rather simply to find them cheaper somewhere else. I dont mind paying more for the convenience of leaving with it in-hand.

I call trying to get a screen power cord and the phone just rang for 15 min. No one answered and then it cut off. Not the first time like this that something has happened. Will not be back by

Great experience searched all over for a Samsung smart tv, went as far as Jackson but none of the Walmarts had one in stock went to Best buy bought it paid for it they shipped it to me they said it would be in Sunday called me Friday and told me that it was already in service staff was great cannot find a better place next time will not even worry about going elsewhere just go there and get the newer TV found out that Walmart sell the older ones

Very friendly and helpful people who led me to what I was looking for. Cant ask for much more.

No working phone number to reach the store. A baffling approach to customer service.

I like going to Best Buy, I have noticed that they never have anything in stock. It is a fun store though

Was most disappointed with the phone auto service, I know the Hattiesburg store is not busy for 15 minutes hold time, get some local service help ...

I really love that someone greets you at the door, and that person is very notable.

I went into this store with 2000 dollars cash on me intending on walking out of there with a 70 inch tv. Stood around for a solid 20 minutes with no help from any employee and when she finally walked up, I had my mask hanging from one ear while taking a sip from my drink and she acted like I had pulled a fully automatic machine gun out or something. I put my mask back on but she still seemed terrified of me and made the situation very uncomfortable so we decided to leave. I showed my cash before I did though but the employee seemed totally uninterested in selling me anything and was obviously glad that I left. This was a very unprofessional ran store and I will not be back.

They looked and looked and got the Geek Squad out, but still couldnt find a solution to my problem, trying to hook a micro SATA up to a SATA, or USB or???

Associates are always so helpful. Good experience.

Theyre usually out of whatever it is Im going there to get. But the store is clean and the staff is friendly.

Helpful staff picking out tv and volunteering to help out to the truck.

Excellent customer service!! Excellent prices on tvs

Just want to buy an iPad and leave. Shouldn’t have to wait 20 minutes for someone to show up to get one. Need more than 1 person helping in that area. The guy who saw I was looking to leave came over and was very helpful and professional.

Very friendly service and knowledgeable as well.

Ordered online. Chose Curbside Pickup.Arrived at store on a Saturday around lunchtime. Despite a full parking lot and very busy day, curbside delivery was extremely fast. 6 minutes from arrival to car delivery. I always have a great experience at Hattiesburg MS Best Buy.

I went to geek squad for service on my computer . Instead of being a help to find me a solution . The service I received was more of a discouragment. The Representative in my view didnt want to help me and found every excuse not to . Im a Best Buy Patron From Tampa Florida & A Radio Station Owner that just moved to this area & I May Have To Reconsider this establishment as my computer analysis store in the future . Im very disappointed

Creepy security guard with a gun in store. Doesnt feel very safe or welcoming.

Greeted at the door but no you ne around on the floor to help when you need it.

Great service ..my son got the last Nintendo switch.

Ordered online and did curbside pickup. It was great! They were fast and really nice 🙂

Employee was very Knowledgeable & very Friendly

I ordered online and used the curbside pickup. The wait was less than five minutes. Great service.

Knowledgeable people who helped out,!

Best is certainly the most accurate descriptor for this store. I went into the bathroom and utilized the hole in the stall and was undoubtedly met with pure glory. Great place for the entire family!!

They refused to put screen protectors on a tablet and a phone I bought there. The screen protectors were bought thru Amazon due to the fact that Best Buy did not have them in stock. And Im paying to be a Geek squad member.

Good. That is how I would describe that experience in Best Buy. Courteous assistance was offered.

What can i say its allot like most Best Buys but there are 0 complaints. I am able to get in and out if i need to with the help of staff or stroll and look with no problems.

Friendly helpful staff.

I will never go back to these mask pushing rip offs who dont stand behind their products

I am very disappointed to know that Best Buy is attempting to shift their entire business to online only. I prefer to see and hear products before purchasing. Covid is not an excuse for ruining your customer base. I will be buying my next TV, etc. from local small businesses.

Early quietly great

I need a replacement USB cable for my printer. The person at the front door pointed me to the right section but the cable I needed was on the bottom part of the shelf. I couldnt see what I needed. I spent the next 10 minutes looking for someone to help me. So expect to have trouble finding a floor associate to help if you cannot find the item you need on your own.

Quick and easy to buy a phone that I attempted to buy at Walmart last night but they couldnt get it to scan correctly.

They dont have a very large inventory. Most of the salesmen are not very knowledgeable. I have purchased a few things that were broken right out of the box... looks like they were returns that were repackaged.I did have one salesperson that was very helpful. His name is Jericho. He was friendly and informative.

Very knowledgeable employee at the front door. Excellent customer service!

I was shopping for a TV and had a very pleasant experience with a very patient employee.

The phones must be unhooked because every time I call it always says that there are no customer reps to help me and I have to say it’s the worst experience I’ve ever had when it came to help

I am doing a month a Camp Shelby...I am in a building at COL 1 and I need a TV..i had 1 question about a TV and they offered to put me in the Q to be next for someone to help me. Your standing in front of me just answer my question.There is 6 employees walking around talking to each other and I have to wait to be next in line...in the Q ...I feel like I am on Star Trek waiting on the almighty Q..The young lady at the register is the only reason this store is getting any stars...

Awesome service from TV salewoman!

As always good electronic selection

Salesman was great IE Customer service

Helpful staff and speedy geek squad

I was very impressed with my customer service from the greeting at the door, the help I received on the floor, and my visit to customer service. Unfortunately, the item I needed wasnt available in store but was available to order.

The smell of mildew hits you hard as soon as you walk in and most of the displays are gone or broken

They couldnt replace the glass screen, but they tried.

Jasmine is exceptional! Please pass this along to her! I could not find a place to submit a review on my receipt or on the website sadly, but I hope this makes it to her quickly! I was so nervous about being able to afford a computer for at home work and honestly was not feeling confident that I would walk out with one. My partner and I encountered Jasmine and she explained Best Buys loan program through Progressive Leasing. We were instantly approved for a lease on our equipment and needless to say, I got my new job because of Jasmine! She helped us with the quick and easy loan process, helped us load our cart, estimated prices, and made sure to make us feel taken care of and welcome. She was super sweet, kind, and made me feel like I was her friend instead of just another person to get out of the door. Jasmine, you deserve a raise. We will definitely be back to see you!

Its a decent store friendly staff would recommend

Decent selection, decent location. Staff could have been more friendly, knowledgable, and the one guy didnt have to be a smart alec when i asked where something was.Next time..ill keep going

They had a camera that i wanted so theyre amazing

Only half the time I went I found what I needed.

Service was great. Was helped very promptly even though they were busy. Dalton B. was the one that helped us. He was very knowledgeable about what we were looking for. Thank you Dalton and thank you Best Buy. I will definitely return to this location.

Always had an easy experience here. Its especially nice that there is a balance of salesmanship and letting you explore/think when you are considering a purchase. The employees have always been able to help me find what Im looking for, but if I need space to look at a few products and think about it from my point of view of researching online and then considering in store they will leave me space to consider.

There was hardly anything on the shelves.

Very friendly and helpful staff. Knowledgeable on products.

Leslie, was very informative, as well as helpful. She knew her stuff.👍

The prices are great. They stand by their sales but you must have your receipt.

I stood around and walked around and at no point was I offered help. Im not a super forward person so my initial assumption was that everyone was busy helping another customer. If that had been the case I would have been happy to wait my turn. But as I waited I noticed that they werent busy, they were just content to be doing nothing.

Ordered a cb radio from bb.Got charged twice. Called and still got no results. Just got the run around.Fact is, they took 106 out of account twice

The store was clean and the staff excited to help me.

Great place for most of your home electronic needs. A couple of the staff went out of their way to help us and that was very helpful but most just passed us by.

If you like an upfront customer experience this is the place. I bought a Dell computer. I appreciated the help from TK. Great customer service.

Great place to visit

I remember when the employees at Best Buy truly knew their stuff. But I asked a couple of employees questions that I already knew, and they gave me incorrect information. They literally took the box and simply read off the back of the box! Come on, Hattiesburg Best Buy! What is going on with you guys?

I did a search and they said a lot of them Best buy gave a VA discount but the one in Hattiesburg does not. SO THEY DONT RESPECT THE VETERANS OR MILITARY

Great deals, and awesome employees.

Great support staff

Great place Will be back.Friendly employees.Offer help even if you dont ask.Has almost every electronic you can buy.Geek squad is friendly as well they took at look at my computer and didnt charge me for it but suggested the product but needed to fix it.Only downside is they dont have a phone number you can call and reach them you get sent to corporate.

Fast curbside service - very polite

This place is very nice and enjoyable. The staff is very helpful and informative. This is one of the best stores to fulfill all the electronics needs anyone has. They have phones, TVs, DVD players, smart watches. They even have 23andme DNA kits! Seriously, this is the place to go. Hey, the Geek Squad is also useful and will help to repair your computer of you encounter any problems. I definitely recommend.

Didnt have what I came to get but the employee tried to help and suggested I try to order online (ended up ordering on amazon because bestbuy.com s shipping was going to be like 30 dollars)

Go to for all my electronics

Best selection, prices high

It is a great place to buy appliances

Great prices

Super clean. Ultra nice people. I didnt buy anything. But great experience non the less

Best electronics purchase store though you can do the same with its online option.

I will never make an appointment to give them my money! Walmart wasnt even that bad.. its sad when you can tell a business owners political view by the way they try to control their customers. when they are forced to close locations i will only say (you get what you give)..

Very fast curbside service!

Offered a lot of help. But was low on what I needed. Still these people carry a lot of stuff and it happened to be a holiday. They did really well.

They were very helpful and sweet the entire time I was there! Got exactly what I came in for!