I had two amazing people helping me! One was Justin and the other was a sweet girl, but I didn’t catch her name. They both were super friendly and knowledgeable. My experience was phenomenal - 10/10 service!

Derek is extremely knowledgeable about wireless products! He is very pleasant to work with, as well, and knows what product is the best choice for each individual. We will look for him when we need help or new products.

He took the time to show me the details of the new phone even though he might have taken longer than somebody that was tech savvy.

I came in to Verizon wanting to switch my familys 6 phone plan over from AT&T. Justin Siner, a representative from Verizon, did an excellent job assisting us in making sure we had the best deal possible. He made sure that none of our questions were an inconvenience for him. He was very patient and personable. I recommend this place to anybody whos looking to switch over to Verizon.

Juan was very good and I finished my transaction with Justice and he too was amazing, so over all I had a wonderful experience!!!

Staff was very helpful and gave us all the best options available for what we needed.

I went in to trade my wife’s Apple Watch in towards one we purchased a couple weeks before. The staff was very patient with me and tried everything they could to process it. Thank you!

Jarrell was so kind and helpful. I feel he went above and beyond to make sure I was happy with the service and my new phone!

I had tried to buy an SE iPhone in Prescott AZ with no luck, checked in Grand Island, but no luck, thought I was going to have to drive hours to Lincoln and back but PATRICK found one, and was extremely helpful and efficient ( and persistent) in making sure I was good to go! 5 stars and a blue ribbon for his service!

JAMISON made upgrading and resolving our issues the best experience weve had with Verizon. Gave sound reasons for all he did and provided excellent customer care! We will ask for him for all future purchases! Glad we met him!

My phone was not exactly at tip top speed and Janelle took the time to get me upgraded with a new phone and watch in a timely manner.

Wireless World is always on point with their help. Ready to answer questions and share in a good laugh! Josh, Jared, Lucas, and the guy with his kids tattooed on his arms always provide the BEST customer service. Really the whole team.

Janell was fantastic to work with in setting up our new account and the 7 lines we were transferring! She made this a most pleasant experience, and we are so grateful for her knowledgeable and professional demeanor!

Justin helped us the moment we walked in the door! He was friendly, quick and extremely helpful! We will go back!

Casey was very helpful and knowledgeable. I was having trouble moving my phone over to Verizon and she did an excellent job for me.

Janell goes above and beyond to help a customer. I have been a customer for 3 years now .she is amazing

Staff was extremely helpful & knowledgeable about their products & services. Even helped me get a discount that I didn’t realize that I qualified for!

Extremely friendly and helpful customer service. Esmeralda made getting a new phone extremely easy and quick.

Excellent service. Very professional in helping me with my phone.

Janelle was excellent!. Advised me on a good replacement phone. Janelle was exceptionally knowledgeable and informative.

Probably about the fastest service Ive had at a Verizon store. Staff was courteous, knowledgeable and pointed out some very good deals to me.. Thank you.

Justin was very helpful. And he has very good customer service. I have had him before, was happy to get him today.

Very fast service. They transfer everything from my old phone to the new one.

Incredible service and relaxed atmosphere make getting a new device easy and fast.

The service is second to none. We live by Kearney but drive here because the service is so great!

Lucas is simply the best. He always does everything he can to help me with my cell phone and iPad. He is so calm and patient. He takes away my anxiety about the issues I am dealing with. I always request having him wait on me. It is always a pleasure to work with him. I always leave the store a satisfied customer. Thanks Lucas. Lorette Tillemans

Amazing customer service! Did everything possible to get me the very best deal! Not only on my phone, but accessories and changed my plan to save me money. Very knowledgeable and helped me decide on what phone to buy. Very happy.

Handle out situation very well and professionally. We had no questions at the end as she explained everything well. Very happy with the service

It was one of the best experiences. He was so professional kind, excellent knowledge of product and helped me pick out phone case. His very professional with his dress attire and very much manner wise

I don’t usually go to Hastings, but I had been in town and my phone charger had broken earlier in the day. When I went in it was fairly busy. So I waited. I waited for 30 to 45 minutes without a hello, we are a little busy, but if you can wait we will be with you soon. There was no acknowledgement of me as customer being there. When a sales assistant finally came to help me, he seemed very rushed to get the sale over with and done. He also didn’t ask what model of phone I had and I ended up the a phone charger that is not made for my phone. It might have been the time of day.. but it was one of the very less welcoming Verizon stores that I have been in.

Derek was a great help. I am not tech savvy and am upgrading devices. Made the experience painless.

Alexander was super helpful and got me a great deal when my phone suddenly stopped working. He took care of everything and I was in and out in a timely manner.

The customer service at this location has been exceptional. Very friendly and customer focused.

I had a terrible time setting up auto pay & my military discount. It took some fancy fingers and a little patience but wallah; DONE!

In and out quick along with very friendly and knowledgeable staff.

Josh was great! He helped my son choose the best phone that work for him along with letting us know of the promotion that was going on at that time.

I brought my galaxy S7 edge in after it completely died on me. Justin bent over backwards trying to accommodate my needs. He was able to get me into an S21 and I love it! Thank you for doing your absolute best for me!

First time going through the process. Very helpful and quick.

Great service no wait great place to get your phone

Cassey was amazing to work with today!! She helped me out so much!

Very good. Very helpful and easy to work with. Should probably pay this man more.

Justice was great at explaining and anticipating what we needed! Definite asset to your business!

No wait, fast and professional service. Staff was friendly knowledgeable.

Thank you so much for your help today Jamison!

Good service. Always takes longer than expected though.

Riley was so helpful and did his best to make sure that I could get as many benefits as possible when I went in to replace my phone.

This location is an extremely helpful location. The individuals are always nice and very willing to go the extra mile.

Very helpful! Knows her stuff!

Alex was very helpful and explained everything thoroughly.

He was very polite and friendly. He understood my request and made the changes I requested in timely manner.

Patrick did a very efficient job getting us exactly what we wanted and he was very personable.

Patrick was very helpful. And got use in and out quickly.

Shared all my options for our different lines, but never was pushy. Also tracked down some air buds for me and a pink case that I wanted. 💗 I worked with Janell.

He was great. Helped me with everything I needed and more.

She was very friendly and helpful with me.Took the time to explain what was wrong with my phone

Not only did Lucas patiently answer all of our questions, he also went out to the car with us to set up our bluetooth.

Unfortunately after our experience we will never return to this store for future purchases. Manager states he will reach out and has his employees call instead and refuses to even provide an update on phones statuses. These phones were the ones we traded in that were supposed to have transferred all photos to new phones though due to poor communication and execution did not happen. My husband and I lost 1 year worth of photos on each phone of our children. After little assistance and response after this event, sad to say I would drive to another store before going to this one.

Went in for a new case and was available for purchase when all other stores were out of the products. Everyone was very polite and I was out the door in 5 minutes. 5 stars

Lucas was knowledgeable, efficient, and extremely helpful. He was professional, yet friendly, and very generous with his time. Lucas went above and beyond at wireless world and I never go anywhere else.

The reps were happy and friendly but it took 15 min just to buy a phone case

Very patient with us as we had some trouble trying to decide what plan would suit us. Was impressed how they listened to our concerns and questions which helped us make our decision! No wonder that Verizon Store is always so busy! 🙂

Jamison was SO friendly & helpful!

We worked with Heriberto and had an amazing experience! We got two new phones and switched from US Cellular! The whole process was super simple and fast with Heribertos help! We will be back for more and will be sure to see him again! He was knowledgeable, kind, and wasn’t pushy! 10/10 will recommend to family and friends!

Better have A+ credit

I came into the store needing a new screen saver. Cassie taught me a new skill on my new phone while she magically placed the screen saver on my new phone in an instant with no bubbles! Cassie ROCKS! Shes so kind and efficient!

Patrick was very helpful and made buying our phones a good experience.

Josh was very helpful at Verizon! Thank you!

If i ever need to get a new phone to pick up it wont be here thats for sure i rather drive more to get better service

Updated review 9/16/21....What I thought was a great experience with Janel 5 months ago has turned into a very negative experience with Wireless World in Hastings. I would go to a true Verizon store if I were you!

He got us what we needed & setup my daughter’s watch. We were in & out in no time.

Josh is a true professional in every sense of the word. He always tells me exactly what my choices are, and I always know he really cares about me by the advice he gives me openly without reservation. Of all the Verizon stores out there this is for me the top of the mountain. There service and professionalism is unsurpassed. I recommend Josh and this store to everyone.In Him,bill R

Zack was very patient and has been very helpful. He got me a new phone and so far I like it a lot!

Zack was excellent! Knowledgeable and thorough. I was treated kindly and he made the whole new phone process seamless. It was a normal experience in a not so normal day we live in. Thanks Zack and Hastings Verizon!

Very knowledgeable & stayed specific to my wants & needs & best plan/options that suited how I will use my new Samsung.

This is the best store I have been to far and above a corporate store not a fan of Verizon but this place is the best!!!

These folks go out of their way to take care of me

I have just never been disappointed with Lucas knowledge of the systems he’s one of those rare employer is it knows what he’s doing and cares about who works with

We had an excellent experience today at this Verizon store in Hastings, NE! Herberto was courteous, knowledgeable, and very cooperative. We would highly recommend him to anyone with their cellular needs.

They were a little busy but I was greeted with a smile right away. I was in for some accessories. The rep was knowledgeable and I was in and out quick! Lucas, Josh and crew are always awesome!

Great experience with Riley and Patrick. They were very professional and helpful.

Kayla was amazing in helping me. She was able to telling my my options and suggest what she would do. Made it easier for me to decide.

Jarrel was great!

She did a terrific job she straightened out the settings on my phone she restored my ringtone she showed me what was going wrong with me how I was using my phone and she made recommendations on a new case which is what I asked her about very good very good

Patrick and Janelle were a lot of help and did a great job of helping us with new phones.

It was very good. The guys helping us were efficient.

A little slow but awesome service

I had the best service with Jarrel tonight and I’m so thankful! He helped explain everything clearly and helped me get the best deal possible! Thank you!!

Fast and easy, great customer service!

Coming from a recently closed Verizon franchise whom weve had issues with, we had a very refreshing and very professional experience! Had all our questions answered in one place, and were in and out in no time at all.

Everything went very well for as busy as they were

The help and answers I received were fantastic. Friendly people work here and they are all very welcoming

Excellent service. Josh always goes above and beyond to help.

Alex was great to work with! He knew we worked at the school and got a better discount for us! Wonderful experience!

Josh was great to work with. Very professional. Thank you for all of your help!

Alexander was very helpful in getting my husband his new iPhone se. I think the best thing he did for us to end our iCloud accounts because we were not using them at all, and it was costing us money on both phones. This guy cared enough to take a look at everything. Saved us some $, nice!

Excellent customer service! Jeremy was positive, helpful, and tailored his suggestions to meet my needs. At no time did I feel rushed or pressured. In fact, I was quite surprised to see Id been there nearly an hour! Was able to use my saved Device Dollars, obtain a newer phone that wasnt overly expensive. I thoroughly enjoyed my visit chatting with Jeremy and left happy with my new phones. 12/10 highly recommend the Verizon team!!

Derrick was very helpful when my boyfriend couldn’t remember the zip code for good account. A few other employees were also trying to assist him thorough the time we were there

My sales rep was very helpful, competent and just overall easy and fun to work with. He also was very thorough, checking everything to make sure all was ready and to my liking.I would recommend Jarrel and the Verizon crew to anyone

I called this afternoon and spoke with Justin. Not only was he professional, but the best person Ive EVER spoken to at this store!!! He took the time to answer all my questions without making me feel like I was wasting his time! So, Justin, Thank you so much!! And Justins manager, he definitely deserves a raise!!!

I had just purchased a new vehicle and my also new phone wouldnt plug into the USB port in my vehicle! I was so confused as to what I needed and what went where! Justice came out to the car with me and showed me what it was exactly that I needed! He was kind and extremely efficient! I was on my lunch break so time was of importance! Thank you, Justice!