I have rented a storage space for the last month due to Hurricane Ida. The storage facility is clean and I feel safe whenever I visit. Glen, the manager who signed me up was thorough and made sure to walk me around the facility. He made sure that I knew how to operate the lift in the safest way possible. The storage units are air conditioned and my belongings are safe. This was a great choice for me.
The employees are nice and helpful. I went to put my stuff into one of the two units I purchased. The elevator was broken! My elderly and sick aunt, who came to help me, could not climb up all the stairs. The fact that there is only one elevator to use for an entire building is inconvenient for customers. The locks I was told to use and purchase from your company, did not fit the lock. It appeared as if the lock was too big for the hole. One of the employees was supposed to go to another location to get some other locks for me to use, when I returned. When I came back, I was told that another employee sold the locks! But I was instructed not to use my regular locks, because of theft(makes me wonder if the security cameras really work.). This changed when the locks that were supposed to go to me, were sold. The charge is still on my bill. This is the first time Ive had to store something, and it hasnt been a very pleasant experience! Some other people who were there, shared the sentiment. Plus, your facility didnt have air conditioned units. I had to purchase hot ones.Not worth the money. Not really satisfied with this service. I will not be using you again. First time experience=unpleasant memories.
Mr. Glen was very pleasant and professional. Even though I arrived close to closing, Mr Glen took his time and assisted me with a unit. I highly recommend if anyone is looking storage units go see Mr. Glen.
My experience here was great. Glenn was extremely welcoming and helpful. I will definitely refer everyone and also return myself.
Glenn was very helpful and informative. All of my questions and concerns were attended to. He gave excellent customer service!
Glen was so helpful. He made setting up the unit super easy & pleasant. Thank you!
Glenn, great customer service and moved very quickly
If I could give more than 5 atars I would!! Mr.Glenn was so nice and very professional! He was fast and helpful, making sure we were good to go with our new unit. I recommend this storage facility to all my friends and family! Mr.Glenn ia great at his job! We appriciate you and all your hard work!!!
Glenn was great, and I was extremely satisfied with his service and attitude. Would definitely do business with this guy.
Glenn was a great help to me do the Hurricane nobody didn’t have nothing he was so nice to me
I absolutely love this place, talk about friendly workers too! I moved my stuff here twice and both times I had zero problems and my things were protected. This is the only storage I leave my items with. Thanks for your services guys!
Glenn was a huge help and made the progress quick and easy.
Jill was fantastic! Very professional and knowledgeable about the property, processes, legality, and pitfalls some renters face. We were very appreciative of her tips and tricks.
Very accommodating! Definitely my #1 place for storage!
Glen is awesome and helpful! Thank you!
Hidi helped me with my new storage place. She was so helpful kind and professional. I recommend this area for anyone who needs a storage place.
Glenn great job👍
Glenn gave me great service
Clean facility, great customer service definitely helped me out a lot 500% recommend to be using.
This facility is a nice cozy size, I feel that since it is smaller, theres less of a chance for things to go wrong. The staff is very warm and respectful. Very good security measures, they are accommodating and non binding. The units are cleaned and well kept. I have an outdoor regular unit and there were no bugs or nests of any sort. I will always recommend!
We used this storage facility to store our RV for a few months during the Summer!!! We just randomly picked a facility as we are from out of state, so we really didn’t know anyone to ask for a recommendation. We were totally happy with our choice. Our RV was safe and secure, it even made it through a hurricane. We also could not have been happier with the girls ( Heidi & Sherry ) in the office!!! They could not have been more helpful, knowledgeable, or kind!!! As a matter of fact, we called numerous facilities and it was their phone demeanor that swayed us!!! We will be back next Summer!!!
This was my second time renting space to park our motorhome. I was very pleased the first time, so I came back. Since the first time, they repaved the lot which is very nice. Of course, the price went up which is understandable. I still found the price very fair. I only dealt with Heidi on this second occasion. She is very professional and nice. It seems like she is enthusiastic about her job.
Hey this place is great!! Ms Sherri and Ms Hidi took real good care of us. They made me feel so welcome and gave me all my options. Thanks team keep up the great work.5Stars
The place was neat and clean upon my arrival.
I rented with this location for several months without incident. facility is so nice and clean. they had everything i need to pack what i was storing.The employees in the office were so nice...Thanks Sherri
Its the safest and the best place for storing my vehicle!Thanks for taking care of my car!!
This was my first storage experience so i was a little nervous about how things would go. My experience was very good. The lady who’s normally in the office helped me a great deal and provided my options upfront so there was no guess work.
First time renting a storage unit, and the staff was very friendly and helpful! Prices are very good as well!
Heidi was excellent to work with! I had read all the great reviews about her and Jill and that was definitely part of the reason I chose to store here. I was very pleased to find her as helpful and efficient as everyone said to expect. Also, if anyone is concerned about storing a vehicle, I was assured that the area does not flood. It didn’t even flood during Katrina. Plus, there is a keypad system gate for extra security. Thank you for excellent service and quality storage!
Is Heidi is a good person to get a storage she know what to do thanks for Miss Heidi at safeguard she know what to do Ive been with safeguard storage for a year and something and Miss Heidi always had a good attitude never mad never mean never just never you know always about the job thank you all and I always will recommend you
Their location was so very convenient for me and they were very helpful. Should I need to use a storage facility again, they will be my first choice.
Heidi and Jill are a great asset to company always helpful knowledgeable about service and polite if I ever need a storage again safeguard it will be
I had a thorough and completely wonderful experience with Linda in customer service when I phoned for storage units in my area. I was given step by step information regarding the location, fees and the location personnel. I received a phone call from Heidi, at the Manhattan location in Harvey, LA., where I would be renting, within minutes of hanging up with Linda. Heidi gave me complete info on directions, hours of operation, etc. When I arrived at the location I was greeted, by name, by the staff with warm welcoming. Heidi, Jill and Stephanie were extremely professional, my paperwork was already done in the computer, ready for signing and printing! I was given the Carte Blanche treatment by all staff members. Their professional behavior and attention to my needs spoke training bread of many years of experience in the customer service industry! The site was immaculate and I was carted to and from my unit for inspection! The unit was fresh and there was no sign of derelict surroundings! Every aspect of the rental process was explained completely and thoroughly! These ladies are on Point and ahead of the game! I am extremely satisfied and confident my belongings are in a safe well-cared for facility.! Thank you ladies of Safeguard Self Storage Manhattan, Blvd. Harvey, LA!! 💓💓
I had a fantastic experience walking into the facility after driving by and noticing how attractive and clean everything looked! I was in the market for a storage unit and decided to stop in! When I met Jill I knew I had found the right place! She was so organized and helpful! This business is extremely well run! The facilities are in tip top shape! I had my unit rented and was out the door in no time! I didn’t even feel the need to shop around! Safeguard was my place to meet my storage needs! Thank you, Jill!
I am overly pleased with this storage company. There are NO CONTRACTS, month by month basis. I am happy with that not knowing how long I will be there. The staff is very friendly. I could not make a decision on which unit I wanted. One day I came in and set my self up for one unit came back the next day and changed units. No problem! They are very understanding. I was also told, after I move, if I feel I needed something smaller I can always change. They made this process so easy. Everything you will need is right in the office. I recommend this place to everyone.
The lady in the office was very nice and very patient with me when I kept changing sizes of the storage. she explain the rates and everything to me two or three times because I was a bit confused, she was patient and nice. when I need a storage I will use them again. Whenever I went to my storage the facility was always clean and neat.
Great Service. Very knowledgeable. Ms. Heidi made me feel as if she was the owner of Safe Guard it. That’s to say a lot. She really loves what she does. She searched for the best price, size for me. Great person, Great energy.
When you store your items with This SafeGuard location you can assure the best service from site managers and employees. It’s completely secure and they are willing to work with you on complicated requests with ease. Top notch people and location. Highly recommend!
I chose this storage because of the deals online but I thought to go into the location to get a complete overview and As I walk through the door, the ladies immediately came to my attention. Heidi, and Jill made me feel so comfortable in purchasing a unit, showing me multiple units and giving me advice on how to storage my items as well as in purchasing items for my unit! The customer service I received today was phenomenal, they worked together to assist me. The ladies rented me a unit in minutes. Their personalities melted my heart I have never come across two very intelligent, caring, helpful woman.
Nice facility! Clean, well lit and secure. The lady in the office is so helpful. All the packing supplies and moving products you need in the office. Thanks for making my move easy!
Very good customer service!!! I will recommend my friends and family... thanks 🙏 ladies
Fast and friendly service.
This facility is clean. The access hours are awesome. The prices are affordable. The best part of my experience was the super friendly and helpful staff. They made my move in quick and painless. I would highly recommend using these facilities.
This is the best storage by far! Heidi is awesome!!We did the paperwork quickly and had everything done in under 30 minutes.Highly recommended Safeguard Manhattan!
Great customer service...and I feel very secure with my camper being parked....thanks alot Safeguard !!!😁
We went in and immediately was greeted by Heidi and Jill with smiling faces 🙂 they were very friendly and professional. They showed us the unit and explained how everything worked in full detail. They sat us down and explained prices and had us set up in no time at all.. I would absolutely recomend them for your storage needs!!! 💯
Heidi customers service was outstanding, she helped with assisting exactly what i was looking for!
Excellent customer service! The staff makes the place! The units are fine, but seemed a bit warm. I also saw a few bugs. Theres some leaky water flowing out onto the area outside where you have to walk around, and a bump getting off and on the lift. Other than that, east to find a rolling cart! Awesome staff!
Heidi is the manager and she is so wonderful. Always extremely kind and willing to work with you to the best of her ability. Great customer service.
It’s the best place to store. It is clean well easy to use and the ladies are fantastic. You won’t have a better storage experience anywhere.
I have been a customer for almost two years and haven’t had a problem most times they will work with you if you work with them. The two office ladies are really nice and actually return phone calls when you leave a message. Although my rent has gone up this month $10 extra is something I can afford. But keep up the good work!
Heidi was awesome. She provided me with the best deal for my storage needs. She has charisma and made me feel very appreciative for choosing Safeguard. Well highly recommend this location
Very helpful answering all our questions, kind staff and a very convenient manner for storing and retrieving from the unit.
Very knowledgable, cordial, and I was informed of all my options! Mrs Heidi showed me all the special choices and merchandise available to help with the move! Thanks!
Friendly staff, convenient location. Heidi and Stephanie are great! Would recommend Safeguard to anyone!
Very friendly,helpful and old school courteous. Clean, well lit and secure.
Good people, good prices. Enjoyable experience.
For the past two years this storage unit has been nothing but helpful. They are at a reasonable price and they help you out anyway you can. Ms. Heidi was wonderful and if ever we need a storage unit again we will return here!
Fabulous, scrupulously clean space. Dedicated, diligent, super-competent folks with superb attention to micro-detail. Great rates and great hours of access. Cannot say enough good things about this place! Thank you!
They were so nice and helpful with all of my questions and the couple times I needed extra time to get to my storage they were really great about it. The place is always clean and I found the inside units stayed at a consistent temperature that I didnt worry about my items.
It’s always nice to walk into a place and everyone that works there is willing to assist you. These ladies are G.E.M.S, to the 10th power. On top of everything I locked my keys in the car and they put me at ease that all will be well. Thanks again for great customer service.
This is one of the best storage facilities that i have ever been to. The Young Ladies in the front office are an amazing addition to the team. Jill, an employee, has the best customer service that i couldve ever asked for. And i never knew that they had more than one entrance to the facility, and so instead of me going out of my way, Jill showed me another so that i wouldnt over work myself.. A+ to everyone working there. Thanks For Everything !!!
I was tasked with finding a storage unit for my restaurant’s catering equipment, and there were specific qualifications that had to be met. I did my research and saw a few storage facilities on the east bank, but none were a match. However, the Safeguard on Manhattan Blvd was and the service from Heidi was impeccable. She was not only prompt in getting back to me via email and following up over the phone, but was able to get me a great deal as well. Heidi picked out the perfect unit for my needs and the compound is clean and very accessible.
Friendly staff, exceptional price, and the facility is always well maintained and clean. I would recommend this storage to anyone.
Nice clean facility, good people, easy access, great specials!! And miss Heidi is very nice, respect, and very Beautiful Thanks so much 🥰
Heidi was an absolute pleasure to work with. They had the best prices in town. She was extremely friendly and helpful during the entire process. Highly recommended!
Heidi was extremely helpful. This location is a very clean and secure unit. If in the future I need to store something, I will definitely be back to see her.
Ms. Jill is absolutely AMAZING. Her knowledge helped me decided on the perfect unit. Ms Jill patience is truly appreciate. I had numerous questions and she answered them all with a smile. If i could rate her 100stars I would. Thank you for everything
Very helpful and nice. Heidi made everything easy for me
Great location & prices... ladies in office are very kind
Heidi, the manager, was very friendly and professional, helping her clients in turn and respectfully making sure their questions were answered. She even stopped to chat when she her duties were discharged fully. I requested a smaller unit, and though she had none, I was told she would call and inform me when the first one became available. Cant get much better service or assistance than that! Been with Safeguard before, and would stick with them for the best in storage in New Orleans.
Incredibly helpful and swift. The woman who worked behind the counter ( I forgot her name that quick sorry) really Helped me and my husband procure an unit so that we could move!!! She was so friendly and the rates were so cheap we were just astounded at the service. Definitely would put anything in this storage again!11
Heidi and Jill are great! Good specials, clean facility!I always store with safeguard!!
The women who manage this property are always smiling, and are some of the sweetest most helpful people Ive met in a while. Also they send you text alerts to remind you of unit rent previous to late charges which was great for me because Im forgetful as Im a very busy person.. Thanks so much for your service Ms. Jill and Ms. Heidi ❤!!
I feel secure with this place of business. I feel respect and integrity. good place to store. thank you for everything!!
Jill was a huge help at Safeguard. I had no issue finding the right storage facility thanks to her, and she made the entire process easy and entertaining. Love the golf kart ride.
Jill was awesome, she went above and beyond. Excellent service I couldnt ask for anyone better to assist me to getting my first storage. Defitely advice anyone who ever wants a storage to come to safe storage. From answering the phone, I knew I had to try it out. Well worth it and the price is great. Best costumer service skills I had in a long time. Cant thanks her enough.
I stored my travel trailer at this clean, new facility. The staff could not have been nicer or more helpful. I never had any doubts that my trailer would be perfectly safe while stored at the site. I highly recommend it.
Best moving and storage experience ever!Thanks for all your help!
Love HEIDI! The store manager is amazing and gets things done. Great customer service and will go above and beyond to help you. Will make sure all your needs are met.
Nice clean facility, Heidi in the office is fabulous! Highly recommend
Heidi was real courteous the process was easy and cheap great storage company to have!!!
Excellent customer service. You can’t beat these prices! I’d recommend this place to my family and friends.
My experience at Safeguard Storage was great! The employees were very helpful, and also extremely patient.
Clean facility, great service, Ive stored here for years and im very pleased!
Awesome customer service Ms.Heidi are Always helpful and very polite I would definitely recommend this store to my friends and family!😊
I think the two lady who work there do a very good job with the me when I come in and I would like to encourage you on your staff choice. So will you tell Jill and Heidi that Kevin Hunter say keep up the good work. I would recommend anyone to this storage.
Heidi and Jill were amazing. They made my move into the store get simple and stress free. The facility and grounds were clean. Thanks ladies :)!!!
The ladies in the office are awesome. They have Great customer service and knowledge of the units and recommended some awesome products to accommodate my storage needs. The facility as well and the property was super clean. I totally recommend this storage facility for all your moving and storage needs.
Love this place! Jill & Heidi are some friendly! They know their stuff!
Clean facility, nice ofice personnel! I would recommend!
Got an awesome deal for summer storage for my dorm stuff. Much cheaper alternative from the ones that are closer to my school (this one is about 15mins) not a far drive for more than 50% off other places. Facilities are clean and customer service is great. Jill and Heidi were so helpful!
Heidi was very nice and helpful. She got the the best price for my unit.
Jill and Heidi are AMAZING! They are both so friendly and have shown fantastic customer service to my team and I. If you’re looking for a storage facility on the West Bank, look no further!
Hedi,Was wonderful to my son. He is a college student that come home every summer and use the storage at this location to leave some of his things in Louisiana until he comes back.He left his storage key back home and Hedi was kind enough to cut him another with no charge. For him to be so far away from home and know that someone like Hedi exist makes me a happy mom.THANKS HEDI
Uncomplicated, fast and friendly service at agreat price.
Always a friendly staff and facility is in great condition, clean and well kept. Heidi does a great job and always willing to assist with any situation.
I’m new to the area and this place was nice clean deals was GREAT!!!....and friendly as all get out!!. great customer service, very helpful and she gave me a lot of information about the area Ms.Heidi!!!. You rock!!!.. thanks so much!...
Heidi & jill are fabulous always helping everytime I need them. They need a raise
Great service great ppl best prices and all!!! Love it