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AutoZone Auto Parts
1155 Carlisle St Bldg A, Hanover, PA 17331, United States
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AutoZone Auto Parts
Comments
Tr
Review №1

They were awesome. David was there by himself but helped my wife and I with our battery!

As
Review №2

I dont know your name, but we were in there tonight for a cabin filter for my car. You were very helpful and kind and fun to talk to. Great customer service. Thank you Sir.

Na
Review №3

Auto zone in Gettysburg.. Every time I go and get a part. The Wrong one... Great Service, but I always have to return..

Re
Review №4

Store manager graciously helped figure out what screws were needed for my license plate, very nice location

Sh
Review №5

This place is horrible. I got a battery installed here, which they did poorly. The employee didn’t tighten the ground cable, and also didn’t put the hold bars on correctly. I had to miss a day of work because I lost all power (so with the battery and work I’m out $400) when the stores opened I checked the battery and moved the ground cable and it sparked, and I had power. So I took it back to this store and told them the issues, and they were shocked I had gotten installed in their store. So they fixed it and I called their regional office, who put me in contact with the district manager. Well I’m sitting here more than a month later, and still nothing was done about me being out $400 when it was due to their employee’s negligence that my battery was installed properly. Avoid this place, they will mess up your car.Update: 5/26/2021So the new dm called me and said there’s nothing they can do for their screw up. So avoid the teenager with black hair and glasses, because he will mess up your installation. In fact I would recommend just avoid this company, and go to the many places that will do this job better.

Le
Review №6

Always an easy shopping experience, always good sales and its easy to walk out of the store feeling like youve got a great deal! The help seems to be genuine when they offer it, Although trying to flag someone down to get directions can be very time consuming If they are to attached at the hip with another patron. It seems you have to stand in line in order to be served your chance to ask a question, but I suppose this is commonplace with almost all auto stores. In order to alleviate that, do not take a honey do list in with you unless you know the INS and outs of whats on that list, and know exactly where to find it in the store.

Ji
Review №7

I needed windshield wipers for my car. They were very helpful. Didnt try to sell me the most expensive but asked me what I could afford. They also installed the wipers for me. Great service. Would highly recommend.

Ge
Review №8

Really like it here..they know what they are talking about..

Ke
Review №9

Good service n friendly workers

Ca
Review №10

Clean. Fun atmosphere. Helpful employees 👌🏻

sh
Review №11

Nice place very helpful with auto parts. And they have a really good return policy.

Br
Review №12

Excellent help from the staff.They are capable of helping me get everything I need. They are also honest with me about the quality of products and prices. I appreciate the wonderful service they provide. Always friendly and helpful.

Br
Review №13

Great customer service and they always have the parts you need.

To
Review №14

Extremely impersonal. Went in to purchase something. The gentlemen behind the counter acted like it was a burden for me to ask him for help or that he do his job. I left and went across the street to advance where I was treated like a human being with a need and concern.

De
Review №15

New windshield wiper blades and they put them on for me. Thanks Autozone

MT
Review №16

Not my favorite thing, but a nice clean store.

An
Review №17

Quick, prompt and friendly. My experience with them thus far has been great.

De
Review №18

Good parts good price

be
Review №19

I went there to get a new battery,my old one came from autozone,it still had 1 year warranty left on it,autozone said they wouldnt honor the warranty because the battery was in the car when we bought it,but they would sell us a new one,i told the guy i could go to walmart and get the same warranty on a battery and save $50 i asked if he would price match it and he said no,so i saved $50 and got the same warranty as an autozone battery always price shop!

Ja
Review №20

Great prices and great customer service!!!

Mi
Review №21

Whitney was awesome. She took very good care of us.

Ba
Review №22

Always sharp n pleasant.

Ka
Review №23

Went to have my check engine light looked at by an employee. Was not even greeted at all by some young kid jadan, very rude, he did not have any intention on helping me or even talking to me. I appreciated the free check on the light .. but, more professionalism and hospitality would help. 🙄

Tr
Review №24

Always helpful, good people who work there.

Je
Review №25

Mr. Jay was a very helpful man

Da
Review №26

Great service

Lu
Review №27

This new addition to Hanover is the All Auto Care location to go to for the best service and customer care. Hands down these guys are willing to go above and beyond for their customers. They know their automotive knowledge and will assist you to replace the parts onsite if possible. I highly recommend this AutoZone!

Da
Review №28

Amazing place everyone is friendly as can be they help find you the part you need even if they dont have it but overall great experience as usual! 10/10

Ca
Review №29

More than helpful. Very patient with my lack of knowledge. Excellent suggestions in my price range. Extensive inventory. My place to go from now on.

Gl
Review №30

WonderfulMr. Jay H. was very experienced and kind aswell!Jay is a beautifully kind person.Thank you AutoZone

Br
Review №31

Went in because i had a headlight out. Jay came out to assist replacing it and also helped me with a high beam. Very nice people.

Mi
Review №32

They helped diagnose and sent me the right way, to Noahs Garage

Br
Review №33

I came to AutoZone for a light bulb for my headlights. where I met John. John was very helpful. He showed me the options that they had for me to purchase. I asked him how hard it was to put it in. He actually came out and took a look at my vehicle, and put the light in. You really dont get this kind of service anymore at other stores. thank you John for being so nice, and very helpful.☺

Pa
Review №34

I can always count on auto zone to have what I need or they will order it and have it for me the next day. They go above and beyond to answer any questions I may have. Very helpful auto store for people who might not know a lot about mechanical stuff

Li
Review №35

Bought a new battery they installed it. Works fine price good.

Ro
Review №36

Its okay

In
Review №37

The staff are very helpful! She came outside and tested our car battery. And so we knew for sure the battery wasnt taking a charge. Anyways, I recommend this store for fit people who work on their own vehicles. They also have a free tool leading program.

Ti
Review №38

It was royal king I did not like the

Sa
Review №39

Quick and simple

Jo
Review №40

Thank you for attempting to help with my request while visiting your store, but the customer experience was not there. The elderly lady there was someone what rude at the point of checkout. In reference to not acknowledging that I just purchased something there. Wasn’t even thanked, “thank you, have a great day” would have been just fine. After all I did just purchase something, choose this location over many others. A good customer experience is all that one needs.

Lo
Review №41

Good customer service

Ke
Review №42

I have never had someone so calm when i was so frustrated help and get it done so fast quick and pain leas they truly deserved this rating. Thank you and have a nice day

Te
Review №43

Very kind helpful. Very pleased

Ro
Review №44

Best selection of batteries you can get on a Sunday. Very helpful staff. Needed a battery for my tractor and they were the only ones that had it.

Be
Review №45

They always have what I need

Mi
Review №46

The guy helped us find what we needed and even was telling me which was best and why. Very good service.

An
Review №47

Great location. Only had one of two wheel bearings I needed . The auto dealership and there competition didnt have it either. Lol

ro
Review №48

Great place

Ch
Review №49

Knowledgeable and friendly staff always available to help. Always a nice experience when i stop in

Do
Review №50

Staff lack automotive knowledge! if it is not on their computer they are clueless. have gotten wrong parts handed to me and delivered on numerous occasions. i only buy parts from here as a last resort

da
Review №51

Super friendly employees

Jo
Review №52

Very friendly staff. They helped me dump a bunch of my old oil and filters.

Ka
Review №53

Excellent service!

Br
Review №54

I called up asking for a certain part. After a while of looking it up the guy says uh Im not sure if we have that here. I had to ask are you not sure you have it there? Or do you know for sure you dont have it? Yea we dont have it was then the response. Didnt ask if I wanted one ordered to pick up the next day. That was just the end of his conversation we dont have it and Im not interested in looking was the message I got. Although advanced autos in my opinion usually seem to have much friendlier, knowledgeable employees anyway.

Mi
Review №55

Friendly relaxed yet quite helpful atmosphere

Ma
Review №56

Very helpful, friendly

Ro
Review №57

Consistently better service a more knowledgeable employees than the competitor across the street.

El
Review №58

Didnt visit here

ja
Review №59

Great group of folks..... CAR ENTHUSIASTS!!! SUPER KNOWLEDGEABLE

Ja
Review №60

Typical box store

Je
Review №61

Very helpful staff. Organized and clean store.

At
Review №62

Staff is always very helpful and knowledgeable.

Ci
Review №63

I took my son there

Cl
Review №64

Have everything you need. People are great!

Jo
Review №65

I hate dealing with car stuff. This guy made it easy..pretty sure he knew I hated it.

Se
Review №66

Great service and I know some of the people

ky
Review №67

Guy who put in my battery was very professional and polite

Ge
Review №68

Always happy with the service and prices

Ka
Review №69

Always friendly and helpful there.

Mi
Review №70

Good customer service. Will be going back.

Br
Review №71

Helpful

Pa
Review №72

In Autozone you can buy any spare part for your car if they do not have it in stock they get you and in a few days you have it, but the problem is that their parts are expensive, good service

Du
Review №73

VERY HELPFUL!!!!

PA
Review №74

Very good customer service

Cl
Review №75

Did not visit, but drove past. Would go there though

Ki
Review №76

Really nice and helpful.

Ja
Review №77

Good place for parts.

Da
Review №78

Needed brake pads they had them

Jo
Review №79

Picked up rear brake lining from my truck

Ea
Review №80

Good place for parts

sh
Review №81

Great, helpful staff.

Da
Review №82

Had all the parts I needed

br
Review №83

Everyone is super helpful!

Re
Review №84

They have parts in stock that other places dont 😃

Am
Review №85

Sometimes they get the parts right.

Di
Review №86

Very nice worker

Ji
Review №87

Very helpful

Do
Review №88

Awesome

Br
Review №89

Good service

Ye
Review №90

Good service

Al
Review №91

Very helpful

Ge
Review №92

Very friendly

Ma
Review №93

Very well I recommend for maintenance of your car 🚘 without fearooooooooo

Gi
Review №94

Efficient service

An
Review №95

You find everything.

Information
12 Photos
95 Comments
4.4 Rating
  • Address:1155 Carlisle St Bldg A, Hanover, PA 17331, United States
  • Site:https://autozone.com/locations/pa/hanover/1155-carlisle-st-bldg-a.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6757&y_source=1_NzYzNzQ2Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 717-969-6072
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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