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PANDORA
17301 Valley Mall Rd #558, Hagerstown, MD 21740, United States
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PANDORA

Comments
Al
Review №1

I get all my charms from Pandora, theyre LOVELY pieces of jewerly for women!

Ta
Review №2

Great customer service 👏

Lo
Review №3

Friday our sales associate. Wasnt so great. But today our new associates mary made up for it. So mary you get a 4. The other girl a 2

Tr
Review №4

Courteous service

Ke
Review №5

My story isnt over; yet. #EachOneTellsAStory #EverythingsGoingToBeAlright

Je
Review №6

Absolutely love my experiences with this store. Everyone working there are extremely helpful and theyre not afraid to spend as much time with you to make you happy. I went in to get another bracelet and some charms and enjoyed every minute of it. Caitlin and Delaney helped me and they were amazing. They helped me design my bracelets and they look fantastic. I would definitely recommend this store. Caitlin and Delaney, thank you so much, you guys were awesome. 👍

Br
Review №7

Very clean, well organized, and great customer service!

ve
Review №8

The sales team was great

Su
Review №9

Very busy location when I visited. Very limited customer service

Ja
Review №10

Walked into the store and I love how bright and clean it is! Everyone was super attentive and helpful! I was there to purchase anything today, but they were more than happy to assist me looking and letting me try products on. I even got lots of great suggestions for the pieces that I liked. I will be back to finally make my first purchase soon! Thank you!!

C.
Review №11

Julia there is amazing!! i work in one of the restaurants nearby in the mall as well and Julia had come in and i was taking her order, i noticed her pandora name tag so i started explaining how i bought this ring online from pandora and the bottom rim turned black and i couldn’t exchange it or get a refund for a new one (and i never ever put lotion or water on my ring). Julia offered to clean it, so i gave it to her to clean and she said she’d be back soon. she came back within an hour and ALL of the black residue was GONE. it looks so pretty and shiny, looks brand new. Thank you so much Julia for going out of your way to help me with my ring!!!

In
Review №12

Beth and Haila were splendid today! Always excellent service and lovely atmosphere!!! Come here always to clean my jewelry! Highly recommend!

ta
Review №13

I went in to exchange 3 rings and Beth was so helpful she searched the whole place for the size I needed! She was very sweet and had a great attitude!

De
Review №14

Beautiful jewlry! I was just checking out some prices.

br
Review №15

Kellsie is my favorite sales associate. Shes always so helpful. She has a really good eye for putting bracelets and rings together. If youre ever at the hagerstown mall I would definitely ask for her. Thank you

Sa
Review №16

I have had some pandora charms for years and they were just sitting in my closet for YEARS, when I finally remebered I had them and wanted to get them on a new bracelet, the charms were black (which is common with sterling silver if it is not cared for properly). I went to this storeTo have my charms cleaned and purchase a new bracelet. Beth Cruz was my personal sales associate, and she was very helpful! She cleaned my charms and restored them to like-new condition, and helped me pick out a beautiful new bracelet to display them on. I got the Heart pave bracelet and I even purchased a new charm for my cat! They have such a gorgeous selection, anything you could dream of, they have it! Beth also allowed me to try on some rings, which I (or my hubby) will be returning for! Beth was so helpful, she almost had me purchasing the whole store. Thank you for your kindness, and your help while in store! Hope to see you all again soon!

Ta
Review №17

Every time I come visit the store, the girls are always extremely nice and willing to help you. I would highly recommend their jewelry as well! 💙💙

Ka
Review №18

Franny at Pandora is awesome!! She’ll help you pick out something beautiful every time! Overall, the store is perfect!

R
Review №19

The associate I had was super sweet, personable and willing to help me stay within my budget. She pulled things that were not even on display so I had options

Am
Review №20

I have been here many times and every times all the associates were very helpful and knowledgeable about the jewelry thanks to Delaney and the store manager at Pandora great place

Je
Review №21

Excellent service

Mr
Review №22

Excellent customer service! And her name was hope! 😁😀

Kr
Review №23

Franny was so sweet and so helpful with my exchange! Ill definitely be coming back for future purchases!

Ma
Review №24

Aways satisfied whit the excellent customer service provided by Delaney. The store is very clean and the girls very friendly. I come alloway from Winchester.

My
Review №25

Nice selection of charms. Friendly staff always willing to help.

An
Review №26

Beth is a such a nice and patient person with customers.

Mc
Review №27

Very good service, awesome team that is always very friendly

Mi
Review №28

I ordered a ring online and it didnt fit so I took it to them asking for help on how to get the right size and they were no help!!!!!!!! went to REEDS down the way and got the ring exchanged then and there thanks to Gabby!!!!! BOO PANDORA

Ro
Review №29

Its a nice place to shop.

Ta
Review №30

Kellsie was the best! So was Beth

Pr
Review №31

EVgo Is In The Parking Lot!

Da
Review №32

Great store love the service

Pa
Review №33

Love this store!

Mi
Review №34

My favorite

Al
Review №35

The best quality in jewelry also its inventory is super wide. Too recommendable

Information
4 Photos
35 Comments
4.6 Rating
  • Address:17301 Valley Mall Rd #558, Hagerstown, MD 21740, United States
  • Site:https://stores.pandora.net/en-us/md/hagerstown/pandora-jewelry-us2f33a650.html?utm_source=google&utm_medium=listing&utm_content=us2f33a650&utm_campaign=MD&utm_keyword=Hagerstown
  • Phone:+1 301-582-5620
Categories
  • Gift shop
  • Boutique
  • Fashion accessories store
  • Jewelry store
  • Jeweler
  • Jewelry designer
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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