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Allen Hyundai
624 E Pass Rd, Gulfport, MS 39507, United States
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Allen Hyundai
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My
Review №1

Just purchased our second Sante Fe, first one from here, and couldnt be happier! Very compatible pricing and Michael Palmero made all the difference. Very easy to deal with, very knowledgeable, worked very hard to get color that we liked and even came in on his off day to finish the deal. We will definitely be back and will definitely see him every time we do.

sc
Review №2

My experience at Allen Hyundai has always been very good! But I recently went to buy a Honda Accord at but decided to stop by Allen Hyundai to check out a new sonata. A person by the name of Eve came to greet me. And she literally is the reason I changed my mind and decided to buy the sonata. Not only was she very helpful in my decision process, she also was so knowledgeable about every inch of every new vehicle. Very impressed. And would highly recommend This dealership to anyone who values their time and money! Go see Eve! And Mrs Pam

Ad
Review №3

Allie was absolutely amazing. She answered any and all questions we had. She was very helpful and made sure we left with what we wanted at a great price! Thank you Allie so much!!

Br
Review №4

So if you bought a Hyundai and the owner didn’t give you the Luglock key, even if you have a defective wheel that may do serious damage to you or other drivers, to get the luglocks off you’re forced to wait a week to have the key you buy shipped, or you can pay JT at Hyundai 200$ to take off 4 total lugs . and that is an exact quote by him, The Service Manager.

la
Review №5

Very disappointed the people are nice and I’ve been there a few times before so since my car had some issues that were covered under warranty I thought by bringing my car in to have it looked at they would be able to fix the issues and granted warranty did not want to pay in the end it took them a month and a half to tell me there was nothing they could do? 45 days for someone to finally reach out to me and tell me they’re was nothing they could do smh. I don’t know what they got going on but for them to check on a sensor it was a huge inconvenience for nothing.

Sh
Review №6

I was the person who won the 2021 car from entering the St.Judes Dream Home Giveaway from Allen Hyundai! Allie was the representative that helped me with all my questions and introduced all the controls, buttons, and instruction on their uses. I also ordered some luggage racks and they were installed beautifully! I had very good service and everyone was very kind! Allie was a joy to work with! I recommend Allen Hyundai to anyone wanting a good car with kind service! I’ve owned a Hyundai before and they are very reliable cars!You can’t go wrong at Allen Hyundai!Sharon B.

An
Review №7

Allen Hyundai are awesome and honest, I have been charged everytime I had to have a oil change, and argued before with this, but Allens are so honest, I took it in a month ago and they told me I only get the oil changes every 7500 miles even though my car tells me I need them every 5500.00 I love their honestly so we rescheduled to when I would get my free oil changes

Ak
Review №8

My family has purchased a few vehicles from Allen Hyundai over the years. Robert Anderson is great to work with. He has never pushed us for a sale. Always just hands us the keys for a test drive and asks how it was. Makes the entire experience so much nicer when youre not feeling any pressure.

Co
Review №9

They are the best dealership to purchase a car. The entire staff are professionals and dont play games. This is the third car I have bought from them over the years and I am more that happy with the customer service and the products provided by Hyundai.

Bi
Review №10

Helpful salesman named Robert. Ask for him hes polite straight forward and talks with you like he has known you forever

Em
Review №11

Great place for service. Fast, efficient, friendly, and clean. Look forward to future services. 🙂

Ha
Review №12

This is my second Hyundai vehicle that I have owned . I have had both cars serviced at Allen Hyundai. They have always done an excellent job servicing my 2019 Elantra. So I would reccommend Allen Hyundai for all your car needs. H. Richardson

Ti
Review №13

Worst dealership around. Bought my 2018 Hyundai sonata brand new and have nothing but issues. The paint on the roof came off and had to fight them to get repaired. The paint on hoods coming off and they won’t repair even though paints defective saying it’s rock chips this is not rock chips this paint is coming off bare metal . The Front struts failed and they act like they can’t hear anything. The deal ship lies to you and will do everything they can not to help you fix the issue. STAY AWAY FROM THEM AT ALL COST GO ELSEWHERE !

Al
Review №14

Always great service and fair prices! I dont take my Hyundai anywhere else!

Ha
Review №15

I dropped my vehicle off for service. Had I known it would have been finished so quickly, I would have waited at the dealership.

Sa
Review №16

Everyone is very friendly and kind. I originally called Firestone for a quote for a service and they wanted to charge me $400. Allen Hyundai did the service and it cost me less than $200!! The turn around time was very fast: just about two hours. I will be back next time I need a service for my vehicle.

Ro
Review №17

Eve was great. We are very happy with our new Tuscon.

St
Review №18

Great experience. We will be back should we be in the market for another vehicle.

Sh
Review №19

Very professional, prompt and knowledgeable service.

go
Review №20

Great service and people, and will put you in a car,and thats a good thing

Ca
Review №21

Biggest complaint is the service dept seems to be extremely inexperienced. Bought a used car and it took 2 months to get it right only after sending it to a local dealership who actually sold the brand. While that was an inconvenience I will highly praised Allison and her MGNT for making sure me and kids were taken care of in every way possible. If it werent for Allison Im not sure how it would have turned out.

Ga
Review №22

By far the worst experience I’ve ever had with a car dealership. If I could rate this company below 1 star I would. I have had problem after problem with my vehicle after getting work done. And the last time they dropped my car off at my home the driver left it smelling like weed and ashes in the cup holders. The ONLY thing they are good at, is making excuses for why they are so bad at their jobs. DO NOT purchase from them.

To
Review №23

The staff is extremely helpful and friendly; always willing to go the extra mile.

Ka
Review №24

I bought my car from Eve Cooper at Allen Hyundai, she answer all my question and put all my concerns at easy. I am reccomending Allen Hyundai to everyone and to my new favorite sales lady... Eve Cooper.

De
Review №25

Best dealership on the coast, from the salesperson to the service department highly recommend you coming here to get a car they will take care of you!!!

bl
Review №26

DO NOT use this dealership to service your vehicle. Recently, my disabled vehicle was serviced here, and my experience was very poor. My car sat for an extended period of time on their lot without any diagnostic test or any work of any kind completed. I had to call consistently to get some sort of update on the work they were not doing. Poor professionalism, poor communication, poor all around. In addition to this, the fee was extremely high although they used refurbished parts to fix my car! If I could give zero stars, I would.

Re
Review №27

Very nice place to go. I was there to only have my oil change and the work was great. Now they did try to sell me a car,but I really wasnt interested. Im not in the market for a new car at this time.

Mi
Review №28

The Hyundai team always treat me kindly and professionally. I like that they have a clean waiting room with two pots of hot coffee which is easily accessible to a restroom. They notify you if your services will take longer than expected so you dont have to just seat there not knowing what is going on with your vehicle. I giving a special KUDOS to Steven S. and Aaron. When you call to make an appointment, Aarons professionalism and patience makes it worry free to book the appointment. Steve S.s kind yet familiar greetings provides a welcoming environment.

Sh
Review №29

Vehicle purchased was great buy with great remaining warranty for a 2019 model year.

co
Review №30

Very professional. Oil change in a very timely manner. Felt safe as far as covid precautions.. Appreciated smiling employees

sh
Review №31

I just bought a 2021 Elantra and I love it! The best sales experience I’ve ever had. Allie and Pam are the best. Rocky was in training and very helpful! Thanks for the great new car buying experience!!!

Ra
Review №32

Eve is awesome at her job! Excellent customer care!

St
Review №33

Old facilities with very good staff.

Ma
Review №34

Previously waited for the Service, and they were always on-time with service, Never waited longer than I was told, usuallydone before! Pleasant waiting area, and ALWAYS the most pleasant personnel !

Ta
Review №35

Fast and friendly job well done but nobody was barely wearing their mask 🤔

Ni
Review №36

1st visit! Had great experience on the Phone,prior to making a Service Appt,want to recognize Matthew,Nathaniel,& Steve! All VERY helpful! Took my vehicle in for Service,Steve took care of me! VERY satisfied! Would return!

Lo
Review №37

We love Allen Hyundai. We have bought 2 new cars and 2 used cars from them. We were in today looking at the beautiful 2021 Palisades. Please see Robert Anderson. Hes the best!!!

Rb
Review №38

I bought my Tucson from them last year and from sales to service, they have always treated me very well... nice folks!!

Lu
Review №39

They did all they could to get us a car. Talk to Danny. Tell him we sent you. He was great...

T
Review №40

I absolutely love their services they keep me informed about my next services, oil changes and etc.. I am so satisfied with Hyundai. I will definitely purchase another vehicle from Hyundai and i recommend anyone to buy also they are good no lie!!

De
Review №41

Had a wonderful experience here. I was in and out in less than a hour and they even delivered my car to Alabama for me.

Ke
Review №42

As always prompt professional service. When you call to make an appointment, they respect your time.

Pa
Review №43

I am overwhelmed with how wonderful the staff was to me. Especially Buddy. Amazing he is is an understatement. I left crying happy tears. I will always be a faithful customer to Allen Hyundai on Pass Road in Gulfport. I love you guys so very much. I will be back. 💕❤🙏🤗😍🥰

Ap
Review №44

Went in for my first oil change and arrived early. Not only did they take me, but my service went by so fast I hardly had time to sit down. Excellent service!

Al
Review №45

Eve was amazing, and the financial gurus, Pam and Buddy, worked so hard for us! We ended up purchasing from another place due to circumstances beyond our and Allen Hyundai’s control, but I would absolutely recommend them for anyone looking to purchase new or used! Ask for Eve! She’s very sweet and one of the very few car salespeople I’ve encountered that is honest! Highly recommend!

Re
Review №46

Great service. Great crew so glad I got my car from them. They went above and beyond to get us approved.

En
Review №47

Id been looking at Hondas, Toyotas, and Subarus. My 2021 Hyundai has more features than the comparable models from these other car companies, at a more reasonable price than their 2020s! The car care service package is much better, as well.

Ki
Review №48

These guys are hands down the best. I came to them in my time of need, after trusting one of those “quick change” oil places. They mangled and broke the push pins and screws that held in my skid plate. I rushed over to the dealership and they got me right in, diagnosed & fixed the issue for me. In & out in under 20 minutes. These guys have a customer for life.

Ha
Review №49

I love love LOVE the service I got from Allie. She was very professional, yet playful. She has a great sense of humor and I will definitely buy from her again! She greeted me as soon as I walked through the door and by the end of the sale, you would think weve known each other for years! Thank you for the best buying experience of my life, Allie!

St
Review №50

I took my car in to have it checked for one recall. They automatically fixed all 3 recalls. Sadly, none of the recalls fixed an issue I am having with my steering but they had a diagnosis (without me asking for one) and told me exactly what it would cost, including labor. The worst part was getting to the location, but then it isnt their fault the 605 bridge broke.

Da
Review №51

Service was provided in a timely manner. Everything was explained to me in terms I could understand. No unnecessary work was done. I was given the military discount even though I did not request it upfront.

La
Review №52

Best place to look and buy a car especially with Eve Cooper! She is very knowledgeable, patient and understanding. Her customer service is above top notch, she goes above and beyond to make you feel welcomed, comfortable and at ease about buying a car no matter if it’s your first time or horrible credit. She’s the real deal!!! She makes the impossible POSSIBLE all while serving her lemonade style! So if you’re looking for a car or just want to simply upgrade, go ask for Eve!!! Wish I could give 10 stars, she’s amazing!!!!! You’ll walk out smiling just like the smile she greeted you with!

Bo
Review №53

Good experience...First day was with Allie, who is a very nice and not pushy young lady. Went home with a price for my car, trade and all finance information. Came back to finish the deal in a couple of days and Allie was out sick. Completed the deal with Eve, who is also a nice lady. Paul, the sales manager was a firm negotiator, but not pushy or nasty. All in all, a very good car buying experience...BTW, the Santa Fe is a great car !

Ma
Review №54

Eve Cooper, our salesperson, was the most earnest and accommodating person. She truly was exceptional and went above and beyond her duties. So pleasant and nice. Was in constant touch on her day off to get us a beautiful, new Santa FeThank you Eve.

Fr
Review №55

I was surprised at the quick turn around. I dropped off my car and left to get a bite to eat. Just as I got my food, I got the call that the car was ready. I was also appreciative of the precautions that was set in the COVID-19 virus situation. Fast, friendly customer care.

SJ
Review №56

Eve was absolutely a doll! We were looking for a specific vehicle and ended up with 2. She was patient and forthcoming. She was also very knowledgeable and classy. Not being pushy but being helpful is what made us buy 2.Thank you Eve.

No
Review №57

Bought a 2021 Santa Fe. Easy staff to deal with.

Le
Review №58

Outstanding customer service, knowledgeable sales reps and all around great people.They made the purchase of my wifes birthday present a very pleasant experience.

Mi
Review №59

Friendly and welcoming staff. Not pushy like the other dealerships Ive been to. Smoothest auto purchase EVER! If youre looking for a new or used vehicle go see Allie McCann. Im not very knowledgeable about cars, but Allie answered all of my questions and also helped me get financing for my beautiful 2018 Hyundai Sonata. Allie I will definitely be back to see you when my teens are road ready! Thank you so much!!!

Io
Review №60

I was amazed at the level of service received. I begin dealing with Nathaniel a salesman at Allen Hyundai in July and was unsure about how I wanted to proceed. Nathaniel was extremely patient with me. Once I decided to finally come in to the dealership a whole month later he was helpful and polite. The whole team including Kimberly, made me feel like my deal was the most important deal of the day. Professional and not your average pushy salesman. When you go ask for Nathaniel and Kimberly they will take care of you!

Br
Review №61

Had a great service experience with Steve Sanasac. Got us in and out quick and was a pleasant experience.

Ce
Review №62

I absolutely love my new car! The sales person we had was tremendous and one of the best sales people I have ever seen. She made the buying process easy and exciting. She had a great personality and I will definitely be back for my next car here! I loved it!

Jo
Review №63

Have had our car for almost a month. Before that we brought it in 2 times for diagnostics. They keep saying they are waiting for tech line to get back to them. They have no estimated time that they will hear back. Crazy that it would take this long to fix a problem on a car that’s not even 3 years old.

Be
Review №64

Friendly, knowledgeable, helpful, and not pushy in the least. This is a major auto brand dealer that retains a neighborhood feel.Give these folks a shot to earn your business. Im glad I did.

Pa
Review №65

If you want to buy a Hyunday and would like to have the best customer service possible ask for Mr. Carl Rogers, we drove an hour away to buy a car from him and he had it detailed and ready for us to test drive, we bought a 2019 Santa Fe with only 7K miles on it and it was just like getting a new car, he let us test drive it and the experience was great and the process was very easy, Mr. Carl is an outstanding person!

Yo
Review №66

Great customer service .great work

Re
Review №67

Purchased a new Santa Fe and have had several problems with it, but the biggest problem is the service department. Service is not completed in a professional, timely or accurate manner.

Da
Review №68

Service was prompt at the scheduled time. Work was completed quickly and the price was very reasonable. Employees were friendly and extremely helpful.

Ma
Review №69

These are the most intelligent and kindest people in the business. Their world class standards is second to none. Know always that they will put your best interests first.

Le
Review №70

Great shop and people

An
Review №71

Aaron is very good and customer focused. PJ not so much, when I called. My mechanic was also very good, sorry I didnt get his name.Anita Browne

Mi
Review №72

Matt in service took the extra time with the parts department. He was able to find a part to the Hyundai that saved me $. Very through, professional customer, courteous service every time me or my daughter get our vehicle serviced. Completely satisfied.

Le
Review №73

Really enjoyed our experience with Carl at Allen Hyundai. Got a good deal and good it done in a timely manner. My son is super happy with his new Hyundai Elantra.

Na
Review №74

Always a pleasant experience in the service department. They continually keep me updated on the status of my vehicle while I wait. They are always courteous and have wonderful attitudes. Thank you Allen Hyundai!

En
Review №75

They are very thorough but it took quite some time because my vehicle has an electrical issue. I have to take it back because I ran out of time and had to go. Nothing bad upon them. I chose to go here instead of Jason Pilger. They will resolve the electrical issue and supply us with a rental two days from now. In that aspect, five star rating.

El
Review №76

If you’re looking for an A++ car buying experience, this is the place to go. And if you’re wanting a stress-free, pressure-less transaction, Josh is the man to see. He was very knowledgeable, answered all my questions, and eased any fears, doubts, or concerns I had about purchasing a vehicle. He welcomed me into the Allen Hyundai family with open arms and when I left I was satisfied knowing I had received the best service and deal I could. Josh has found a loyal customer in me and definitely will be my go-to car guy. Thanks Josh!

Do
Review №77

Dropped off my Wifes Sonata for regular service and talked with the sales rep Bart regarding some of their used Hyundai Santa Fe autos because my Honda Pilot was getting way too old. Man let me tell you, he took good care of me and we went out for a test drive. He was more that well versed with the product and showed me all of the new technology features that Hyundai has to offer. Well, to make a long story short, I purchased a 2018 Santa Fe from Bart that same day. He and the manager worked out a good deal for me and I highly recommend Allen Hyundai. If you get into the showroom, definitely ask for Bart. Hes the Man! Thanks Bart for selling me an awesome vehicle for an awesome price!

li
Review №78

Allen Hyundai always offers top notch customer service..from the young lady (Madison or Miranda can’t remember) who answers the phone even when I called back twice to change my appt time she was still very helpful & polite to the man who greeted me & answered my questions about the type of oil I was seeking out. I will continue to only go to Allen Hyundai to get my car serviced!

Li
Review №79

Thanks Matthew for your excellent service when I brought my Tucson in to be serviced. I appreciate the time and effort you give me.

Ju
Review №80

Justin weber lee Bradford exchange

Ja
Review №81

Excellent service! Excellent service staff! Highly recommend!

Ma
Review №82

We almost didn’t give Allen Hyundai a chance because they were a little out of the way but glad we did. We heard good things about the Kona and had to check it out. Eve met us and helped us find the perfect car. She wasn’t pushy like most car salesmen and just had fun with us while we looked at cars. I would highly recommend asking for Eve if you want a good car buying experience.

Hi
Review №83

Always good experience.

Ka
Review №84

Dealing with Allen Hyundai on E Pass Rd has been a pleasure. Staff is very friendly and informative. I dealt with the sales professional Scott and the sales manager Robert. My son enjoyed the fresh popcorn as well! Would highly recommend for your next car search.

Sa
Review №85

Robert and everyone were really helpful and he addressed any concerns that i had quickly 🙂 Go check them out in person

Do
Review №86

Recently came in looking for something newer than my 08 truck and Allie was so helpful settling me into a 2017 Hyundai Santa Fe. I really wasnt sure what I wanted. She made my experience fun and informative.

sa
Review №87

I have had great service and the Employees are very friendly. I have been coming since 2013 when I bought my new car. I recommend everyone to do business with them.

Ta
Review №88

Great place to purchase a vehicle...

Cu
Review №89

The service team performed an oil change and tire pressure adjustment on my daughters Elantra. When she started to drive off the tire pressure light came on again. They took the vehicle back into the shop, diagnosed a failed Tire pressure monitor sensor. Even though it was close to closing time, the service called my vehicle warranty company (which wasnt easy), got approval that the work was covered and had the technician install a new sensor... thats service excellence! Thanks guys!

To
Review №90

Great sales and finance team. Knowledgeable, very helpful and many great personalities in the various departments. They met all requirements that I had for my purchase and will definitely give them first shot when I need another car!

jo
Review №91

Sales team were professional and courteous. The salesman, Scott Page, was knowledgeable and very helpful. They did everything to accommodate my wife and I. I would recommend them to anyone including my own family and friends!

La
Review №92

Josh Crawford is a great salesperson. Very professional, knowledgeable and very helpful.I will definitely purchase another vehicle from him.

Br
Review №93

Robert Anderson here at Allen Hyundai went above and beyond to listen to me and make sure i got put into a car that i love. If anyone is looking for a good place to buy a car with an honest sell sales person go talk to Robert Anderson.

SD
Review №94

Helpful. Nice shop and friendly staff.

To
Review №95

Just bought my car from Eve Cooper an my experience was scary at first but it was worth it. Worth the smiles I got pulling in my driveway from my children. I would definitely recommend any one especially us single mothers doing there best to make things better for their family, Ms. Cooper not only helped with with an incredible deal but was there every step of the way even now with texts of how things going an bringing encouragement to keep pushing forward. Aaron in the service department is always approachable an helps in anyway he can to ensure your car is running its best. So my whole experience has been great so far an I hope to build long lasting relationships with them to maintain my new investment. Eve Cooper, thank you again for giving this mom another chance.

Sa
Review №96

I trust that my vehicle will be handled with care. I know it will be thoroughly checked out and any concerns I have will be addressed. Everyone is friendly and attentive.

Je
Review №97

My salesman made me feel welcome and at home... I didn’t get the runaround and was blessed to have to have to mr ROBERT ANDERSON AS MY SALESMAN... and most importantly a nice vehicle to ride in

Ja
Review №98

Eve Cooper is one of the best employees at Allen Hyundai. Her customer service skills and ability to work with different customers at once is amazing. Best experience ever!!!

Ma
Review №99

Great experience! They took great care of us and our vehicle!!

St
Review №100

The service department made sure to exhaust every possible way to fix the issue before offering the most expensive option and for that Im grateful. Definitely will return

Information
100 Photos
100 Comments
4.4 Rating
  • Address:624 E Pass Rd, Gulfport, MS 39507, United States
  • Site:https://allenhyundai.com/?utm_source=google&utm_medium=gmb&utm_campaign=top-url
  • Phone:+1 228-539-5555
Categories
  • Hyundai dealer
  • Car dealer
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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