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Butler Automotive
1848 Edgefield St, Greenwood, SC 29646, United States
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Butler Automotive
Comments
Wi
Review №1

Take my work truck here for any services I need, fix in a timely manner all the time love this place!

Sk
Review №2

Work appeared to be done fast at a fair price.

Jo
Review №3

Very courteous, knowledgeable, and friendly. Will definitely be my new mechanic shop to take my vehicles.

Wi
Review №4

Super Awesome service! They hooked us up on the price also!

Ke
Review №5

They were very helpful and polite

jo
Review №6

Did the exact opposite of what I asked and then charged me $700 .. outrageous

Ky
Review №7

5% Extra charge when credit card used is Outrageous5% Extra charge when credit card used is Outrageous

Hu
Review №8

I had several items repaired on a F150 and was fully satisfied with the repairs made. The ladies in the office kept me informed on the progress and were super nice.

wa
Review №9

I have several bad experiences with these people. i was warned that these people was hard to deal with but i went there anyway to give them a chance. first incident, 2 yrs ago i brought my car to them an they couldnt fix it. it turned out i had a bad computer. they charged me nothing but they didnt bother to tell me they tore my rear door handle off car. they placed it back up in door hole so i wouldnt notice but it fell off eventually. it cost me 150.00 to fix it later. second incident about 2 yrs later, my car was rattling an i thought it was my valves. i asked tommy how much it cost to adjust valves because i told him i think my valves is rattling. he told me 75 to 85.00 i was charged 80.00 for a repair i didnt need. he drove my car back to his shop from my house an diagnosed my car an knew my muffler plate come loose an all it needed was a quick tacting that would take about 30 seconds to do. he went ahead an adjusted my valves anyway when he knew that was not the problem. i picked my car up an he wasnt no where to be found. i wanted to know what kind of shape my valves was in. i went back there looking for him 5 times an he wasnt there in 4 different days. i asked his wife if he worked joking because i couldnt catch him in 4 days working. she told tommy what i said an he called me wanting to fight over this. i told him i was joking an we both know you work, i just coudlnt catch you working in 4 days.. i told him the rattling didnt stop after adjusting my valves.. he said it wasnt the valves rattling. he told me my muffler was rattling. i said are you sure an he said to bring it to him now. he put it on a lift an went straight to problem. he knew my muffler was rattling but still charged me 80.00 to adjust my valves anyway. he said theres your problem when he lifted my car on car rack. he knew exactly what the problem was because he diagnosed my car while driving it back to his shop from my house. he should of tacked my muffler sheild back in place an charged me much less. he tacked it an wanted 40.00 for 30 secs of work. turns out he didnt tack it right an it still rattles. i had to take it to another man to fix it right. if anyone should be mad is me because he charged me 80.00 to adjust my valves an they didnt need adjusting an my car still rattled. if anyone advertises on tv a lot an got many cars sitting in his yard for months an years is a red flag to stay away from. a good mechanic dont need to advertise. he also tore up my car 2 yrs ago an didnt bother to tell me. i forgot about him tearing up my door handle. his wife has a nasty attitude i noticed but ignored it when i first went there for help. i did notice someone was opening my back door where they broke it because it was locked when i brought car to them. the valves an muffler is not in my back seat. they was checking my door handle is why they opened my rear door that they broke 2 yrs prior. i am glad people can review online to let others know how these people are. i will not be back there again. god will take care of people like them.

ed
Review №10

Friendly and very polite

Em
Review №11

Couldnt habe asked for better service

Da
Review №12

Auto repair done right, great staff

Vi
Review №13

Super fast service!! They defiantly know what they are doing! I will recommend them to anyone and everyone, I wish I could give them 10 stars!!!

Sh
Review №14

They are truly amazing Ppl...thanks Mr Tommy for everything...Brandon Hartley and Shelia Rowe

Da
Review №15

Fast, honest service. Weve been using Butler for over 20 years.

Ed
Review №16

This is the best place to care of general repairs. The owner Tommy Butler is knowledgeable, nice, and the prices are reasonable.

Je
Review №17

The guy who came to get my car act like he couldnt understand the information where I wanted him to tow my car. I had to keep repeating everything to him. I gave him the address and directions, he kept passing the house. I call him and told him again the address, he hung up on me. I call him telling him what the address is when you wrote it on the receipt and he is going to tell me that I dont know the address when I be at that location. The only thing I dont like about this tow service is the guy is not knowledgeable, must not have a GPS system, and is rude. He never said thank you for the business it was like he want your money and not appreciative. I will not use this service again and I hope and pray I dont have to use this tow service again.

do
Review №18

Took my drive-line to them and the were fast and reasonable on putting on 3 u joints.

Il
Review №19

Please stay away from these people, theyre supposedly Christians but have NO qualms in fleecing their customers! I went there with a coolant leaking problem, that I guessed correctly that was in the reservoir, and a lightbulb that needed to be replaced plus a minor problem of leaking windshield wiper fluid that I told them Id only wanted fixed if I could afford it if the total of the other 2 repairs was not too high. Well, they went ahead and replaced a line before I was even given the estimate which rose to $279+ before tax and when I said Id clearly said it was the least important repair dependent on the cost of the others no apology was offered nor any attempt to make a deal with me so Id keep the repair. Then I inquired about the price of the coolant reservoir, I was told it would be $70. I asked if they couldnt try finding a cheaper one but I was told again the amount I would have to pay or that I could go pick my car up and just pay $39 for a pressure test (to identify location of leak). Im a single older woman living on a low S.S. amount so I couldnt afford almost $300, which I knew had to be mostly labor charges, so I went and picked up my car and since I had not wanted the windshield wiper fluid leak fixed they went ahead and removed the line. Frankly, I think they shouldve let me have that repair for free since it was THEIR mistake, but at the very least they shouldve offered me a discounted price, but these so-called Christians are apparently serving Mammon.A few days later a neighbor replaced the reservoir, which I bought with a lifetime warranty for $33.51 after tax, and the burnt lightbulb (pkg. of 2 $6.99) and did both in about 15 minutes causing my jaw to drop! I was apparently going to be charged about 3 hrs. of labor for a 20 min. job (counting another 5 min. that the pressure test very likely took) - WOW! I wonder how they justify their dishonesty before God!

An
Review №20

I put a lot of miles on my vehicles and every time I take them somewhere else I regret it. Butlers is the best!

Kh
Review №21

Fast service, fair pricing, honest workers. If youre looking for a good, reliable, honest mechanic, look no further.

Ja
Review №22

Overpriced tow that I didnt even want, then, they were smug, rude and overall service was poor!

Tr
Review №23

Great service good people

Br
Review №24

Great service!

Ch
Review №25

Nice friendly ppl

Ca
Review №26

Love the work and honestly

Me
Review №27

I went there to get a diagnostic test done which they say cost $65.00 now granted i already told them the engine stop working so the quess work was out the door key word Engine stop working then he told me i had to do other diagnostic test on the engine without my permission then when i went back he say i need an engine cost about $1700 + Labor then i told him i would be back when i got back he had an Estimate of $6500.00 for an engine + labor so i had my car towed to another shop who found me a used engine wit 94000 miles cost $1400.00 + $700 for labor which is half the price butler was going to charge me you live and you learn it pays to shop around cause most diagnostic test is regularly $35 max on most basics issues

Ma
Review №28

Trustworthy!

Am
Review №29

Bad part of town! Car radios have been stolen in this area and apparently you cant prove who did it!!!

Information
3 Photos
29 Comments
4 Rating
  • Address:1848 Edgefield St, Greenwood, SC 29646, United States
  • Phone:+1 864-227-1272
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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