I came in awhile back and the staff were extremely knowledgeable! I wish they did some sort of internship program where people could learn about building computers. Its such a great environment there! 10/10
Called them shortly after they opened to explain my issue, brought my pc in around 11, it was fixed and got it back the same day. Encountered two different staff members between dropping off and picking up, both were very helpful. As someone who prioritizes going to locally owned businesses I definitely recommend and will use them again.
Very nice, friendly and knowledgeable staff. A nice locally owned shop to visit instead of a big box store. They have systems for sale and will come to you if you cant come to them.
Greg and his team are knowledgeable and fast. This aint the kids IT shop at Best Buy. These are dudes that know what their doing. My hard drive was toast, gone. Two days later I am looking at all my files. I recommend them completely for any repair or for anyone looking for great deals on laptops, desktops, or equipment. Great job.
My boys computers were a mess. They went above and beyond to help me and explained everything to me through out the whole process which was great. They care about their customers and their awesome. Thank you guys so much for all your hard work!
They have come through for us multiple times, everytime we have a PC go down they have been able to get us back up and running. It has saved my company a lot of money!
Fantastic. Met me on the weekend. Fixed it. Got it back Monday. Actually improved the computer to where it was better than when I took it in. Nobody like them in Greenville.
So thankful to have found this place with great prices and customer service.
Make sure you get everything in writing, including a detailed list of charges. Be cautious & do not put blind trust in this service as I did.Ended up disappointed. Will not go back!
Greg and his team were great to work with! Turned things around quickly. And my computer is running great!
Greg and staff are awesome! New comp runs great. Thank you so very much.
Greg is one of the most responsive people Ive ever dealt with and Ive dealt with many over the years. He jumped all over my problem. My computer had died due to over heating from having the airflow channels restricted due to cat dander and dust. He found a used computer and pulled the hard drive and solid state memory from mine into the used computer, which by the way was a higher grade than mine.He kept working until he finished and I could not believe he did what he did. He is very serious about his work and explains what he has to do to help you. I was skeptical about taking older computer and having it worked on but I had several thousand dollars of software that I did not want to lose. He saved me big time and highly recommend his services.
I am hopeless with computers and technology in general. I accidentally kill them regularly and I dont understand why or how to fix them. Everyone at this shop was so helpful, figured out my problems quickly and how to fix it, plus advice on how to avoid similar and other issues moving forward. They explained everything to me so I understood easily. We had to replace a fan and replace my hard drive, which sounds dramatic but turned out to be relatively quick and painless. Hopefully I wont kill another computer, but if I do, Ill definitely come back here.
I recently dropped off my computer with nothing known except that it kept crashing and giving me the dreaded blue screen of death. This computer was built about a decade ago and recently inherited by me, so it really could have been anything. It was the cpu fan section... Greg and Neal were terrific and had it fixed within a day. Im very happy.
UPDATE: When you drop off computer youll be asked to sign more paperwork than reqd for hospital surgery...but its all for their protection, not yours. If you use this place, GET IT IN WRITING. But onto what they did to computer...replaced a couple parts to do w/battery...so Im trying to figure out why hundreds of pictures of blurry emojis and political pics were downloaded...and my bookmark w/all my apps? GONE. And the desktop? looks like someone made it to THEIR liking. Its a spare computer, so it took awhile to find all these unnecessary re-arrangements; but, bottom line, I just wouldnt trust this guy w/my computer again.
Required PC service. Quick turnaround and followup. Cleaning, updating and correcting the sleep issue that caused freezing up. Courteous management & staff. Provided recommendation to consider for faster response.
I thought a piece of my charger was stuck in my charging port on my laptop. I took it in. The older gentleman says to me Oh yeah I see it before even looking at it lol. I was like huh? Then a younger gentleman tells me that Ill have to get an entirely new port and itd cost me $75 for labor and $58 for the part. I did not think itd be that much, so I declined. My friend has the same laptop. Come to find out there was nothing stuck in the charging port. My charger was messed up. Bought myself a new charger for my laptop and all is well. Lesson Learned. Exhaust options on your own before wasting money on unnecessary service. Its hard times right now, I understand, but everyone is going through it. I would have much rather maybe bought a charger from here and maybe heard about update/software options than to have someone try to swindle me.
I recently had my water cooling system go out in my computer and needed to replace it with a new cooling system. I was really pleased with the service and support provided by computer tech services. They did a good job explaining their diagnosis of the problem and walking me through my options for replacing my cooling system. Within 4 days they had my system repaired and ready to go and also told me about a faulty HDD I had installed which they unplugged to prevent any additional performance problems. I can’t say I had any issues with the service and I would recommend them for any problems you might have with any laptops or gaming rigs. Thanks for the excellent service I will be back in the event I have any other computer related problems.
Greg did a fantastic job! After Best Buy had my laptop for 2 months and didnt repair. Greg had for just a few days and its good as new!!
We took our desktop computer to Greg. We couldnt get it to power up and we had thousands of photos we didnt want to lose. Greg took the time to explain every detail so we could understand it. For the price we paid, he upgraded it and increased our storage beyond our expectations. Greg did the work in a timely manner and kept it super organized, updating us along the way. Any technological or computer issues that we may have, we will ALWAYS go to Greg to help us!
The owner, Greg, is a jerk and a know it all who really doesnt know anything. I brought my computer into his shop for what should have been a very easy fix. Over $200 later and him installing some software on my computer that I didnt even want, my computer does not work and is useless. I would never in a million years trust him again to do work for me.
Amazing!! Greg restored my 2tb failed hard drive, battery & basically my MacBook Pro is like a brand new one! Thank you 🙌🏽 Definitely come here if you need anything computer related. These guys are genius.
I had them assemble a custom PC from components I provided. They did a few minor customizations based on my instructions. The guys thoroughly explained details of the build when I picked it up and answered all of my questions. Good service, Recommended.
Wonderful People and Fantastic Service!!
When I couldnt connect to the internet over the weekend, but my husband could connect on his computer, we knew it had to be a problem with my computer. Eek. We took the patient in to the only computer repair place open on Saturday (but luckily it had great reviews so we felt reassured) and Greg fixed it as we waited in about 20 minutes. It was 4:30 on a Saturday afternoon. Boy were we lucky. Greg was nice as could be, and knew what to do. Im going to take my computer back to get more cleaning and whatever (Greg will know). A very positive experience!
Very High Quality and very professional. He knows exactly what he is doing when a software problem came up on my desktop tower. He is very knowledgeable and a great person to have a conversation. Will come back to him if i ever have a computer problem again.
My laptop screen broke and I was in urgent need of a repair. I found this amazing place on the internet and I gave them a try! The guy who works here is AMAZING! He fixed my laptop to new! He has great conversation and knowledge about all types of computers! I will bring my other laptop here to get fixed! He deserves nothing but 5 stars!!
My computer got hacked twice. Computer Tech could care of it both times, and then installed a new battery in it. Very competent.
Great overall experience. Ive used them twice and never disappoint. The owner has a vast knowledge of all systems and always explains the issue. I brought in older systems since I still use them. They were able to help me with my needs with top notch service. Extremely fair pricing and always answered or returned my call in a timely manner when I had any questions. I highly recommend this business for any computer needs.
Needed repair on a Saterday night at 5pm . Called, took my tower in at 6pm was done Monday at 3pm l will use for all pc needss going forward
Amazing and very professional. Very honest and straightforward. I had the most ancient slowest laptop and I brought it here for an upgrade and the results have been phenomenal. Thank you for saving my device
Greg is awesome! I had a problem with my new Dell laptop accessing the internet via my hotspot. Within an hour, and remotely, Greg had the problem fixed! Fee was reasonable and needless to say, he is my new computer guru.
Computer-Tech-Services is a professional business that helps customers with every type of computer repair and virus removal. The owner, Greg McCraney is very knowledgeable and goes above and beyond getting your computer to run at peak performance. I would recommend this business to any of my friends and family. Thank you Greg for all your help and cooperation. Marie and Rock Danzi
Best computer shop in town. I took my computer in this morning and by the afternoon it was purring like a kitten. The owners knows his stuff about computers and so much more. Nice to meet someone who enjoys what he does and also wants to learn the world around him. Fixed my old computer and sold me two laptops for a great price. I will never go anywhere else.
Probably the worst retail experience Ive ever had. Rude to his customers and very unprofessional. I was given a two week time frame for the fixes but it took over 2 months to fix a fan in a laptop. The fan part wasnt even ordered until 1 month after the computer was dropped off. Please, save your money, time, and patience and go somewhere else, anywhere else.
Excellent service. Very knowledgeable.
Greg and his company are amazing! If you have any computer issues, this is the place to go! I had an old laptop (approximately 9-10 years old) that had crashed, and it had precious videos and pictures that I thought would never see again- and he was able to salvage everything! I will be forever grateful for his outstanding work. Greg is kind, extremely knowledgeable, and pricing is very fair. Would recommend to anyone and everyone! Thank you, Greg!
Currently have my 2009 mac book up and running again! 3 years ago, it was running really slow. I attempted to restore it on my own, but I believe I deleted the OS. Recently, I decided to get it fixed. Fast turn over time despite the many computers in his shop. Just got it back today and it’s now running great, thanks!
My laptop had water damage in the motherboard and to the speakers. Extreme time was taken to fix the underlying problems and the immediate problem. My computer is fully functional and in better condition than before the servicing. I highly recommend.
If youre looking for someone to fix your computer issues on a root cause level, then Greg (Owner/Operator of Computer-Tech-Services) is your guy! I was having issues with my Dell Latitude E5440, so I called several tech service shops seeking help. Out of all the places I called, Computer-Tech-Services was the only place that asked intelligent questions about the issue I was having. Consequently, I took my laptop to Greg. He fixed my laptop quickly and charged me a more than fair price. His work and customer service skills are top-notch. I highly recommend Computer-Tech-Services!
Greg really knows his stuff. He fixed up my laptop for me and it works great. I recommend Computer-Tech-Services for all your computer needs. He also has a wide selection of computer supplys is his store.-Keen
Update 1 year later: I decided to come back and upgrade my hard drive to a solid state drive to speed up the machine. Amazing! Greg took it and cloned the old to the new. Did a really good job of sorting out the cloning issues as they arose and got it back to me expeditiously at a reasonable price. Still 5 stars in my book---pandemic and all!===========================I plucked this firm from a Google search when I had a major issue with my home PC. A Microsoft update entangled my Outlook and it was nearly a complete loss. Greg spent hours on the phone with the Microsoft team who finally admitted their problem and worked with Greg to get me fixed. I would not even have known how to describe the issue to MS. Greg sorted through all of it! He was really persistent and provided a very rapid response considering the issue. I fully recommend him.
Price was OK and he appeared to be very knowledgeable but he continued to interrupt me and talk down to me. Like he knew what was going on rather than listen to me. My “new” PC still seems slow and he blamed it on my internet connection even though many things were simply opening up a software local to my PC. I was trying to avoid a big box store and wanted to support a local shop and his reviews were good at the time. Next time I will go elsewhere.
Thank you Greg for getting us up and running again. Ive never heard of 386 viruses on one computer in my life but ours did. Now our laptop runs faster and we dont have to worry about all that junk being on there anymore. Greg is very knowledgeable he talks a foreign language when it comes to computers for me because I dont understand but he was always happy to explain what he was talking about so I could understand. I hope to never have computer problems again but if I do Computer-Tech Services is where I will go.
Needed computer upgrade services, my computer had various things going on! Computer-Tech- Services were responsive and professional every step of the way! Computer- Tech- Services went above and beyond to resolve my tech issues.
I have been a customer of Computer-Tech-Services for about 18 years, and have ALWAYS been pleased with the owners thorough knowledge of computer repair, service, and advice. Ive been through a lot of computers during those 18 years, and Computer Tech has never disappointed me with taking care of issues. The owner, Greg, is fair and honest, and goes out of his way to make sure his customers are totally satisfied with whatever procedures needed to be addressed. If any disgruntled customers have made remarks about his successful business, then it is usually because they wanted their computers back yesterday, or they are upset that they may have to pay more AFTER a thorough diagnosis has found additional problems that cant be spotted in a 5 minute consultation when you walk in the door. People often have unrealistic expectations about computer repair and dont realize how much time goes into getting to the root of our modern day computers. Greg explains that all up front, and Ive never had any real problems over the years with his precise, detailed work.
Great customer service, hard working, and fair prices. Would definitely recommend to anyone in need of repairs on a PC or laptop.
WHEN I WAS SEARCHING FOR AN EXPERT COMPUTER SPECIALIST, I DISCOVERED COMPUTER-TECH SERVICES AND ITS OWNER, GREGORY, WHO DISPLAYED A WEALTH OF COMPUTER KNOWLEDGE IN SETTING UP MY NEW COMPUTER WITH NEEDED SOFTWARE.I THANK GREGORY FOR HIS PROFESSIONALISM IN PERFORMING THIS COMPUTER SETUP FOR ME.
I had a situation with a computer I purchased online not working properly. I took it to Greg who got it up and running flawlessly same-day AND on the weekend. He’s honestly the best in Greenville. If you need something fixed with optimal speed and quality, Greg’s your guy.
Very helpful. Would recommend.
The owner is highly knowledgeable and does great work. He was transparent about the entire process and informed me before making any charges. It did take about six weeks from the inital cover charge to the final payment, however the work put in to fix my computer was considerable!
I can affirm that Greg got me out of a big problem with my email (locked out). He also completely set up my Mac computer earlier several months ago and very patiently instructed my wife and myself in Mac intricacies. I was amazed he is so knowledgeable in non-PC technology. Not to speak of the fact he is so willing to come to our house to help us. He spent a whole lot of time with us until we got it. I give Greg my highest recommendation.
Greg did a fabulous job with our many computer needs. He is an expert in his field and has endless patience, working tirelessly, until all problems are solved. He is very honest, fair, and trustworthy. Thank you Greg for taking care of us!
When my Windows 10 desktop was rendered inoperative by a ransomware virus cyber attack, I called Greg of Computer Tech Services for advice. I knew him from work hed done for me a couple of years earlier.Greg told me to bring the machine into his shop and I did. Within two days hed restored it such that I retained all my previous capabilities and data files.I highly recommend Greg to others who encounter similar problems.
What a computer guy! Greg is so knowledgeable and so patient with the uninitiated to computer science. My computer had been invaded with viruses and Greg got rid of them and my computer runs faster and smoother than ever before. Thanks Greg!
I had a fairly new desktop computer that was not booting. I had run some basic tests myself, and had narrowed the problem to a few potential issues, including a defective power supply. I brought them the computer for testing and they told me it was either the motherboard or processor. Based on their advice, I ordered and elected to have them install a new motherboard. That did not solve the problem and they informed me it must be the processor, which they could not test. After picking up my system, I elected to take it to another shop, Computer Direct Outlet. The tech there immediately diagnosed my problem as a defective power supply -- he attached a different one and the system worked perfectly. When I contacted Greg at Computer-Tech afterwards, he claimed that he had in fact tested the power supply before recommending a replacement motherboard, and he refused to offer any accommodation. His response absolutely strains credulity -- I am confident that if I were to go to the trouble of reinserting my old motherboard with my new power supply, the system would work perfectly. (In fact, I offer him that challenge, provided he agrees to refund everything I paid him if the old motherboard works.) My strong recommendation, therefore, to all potential customers -- go instead to Computer Direct Outlet. There, for a nominal charge of $15, you can take your system to their bullpen area and get expert tech advice. I wish I had known sooner.
Overall great experience. The owner is very knowledgeable and fair with pricing.He works hard and will do everything he can to get your computer back in shape.Stood there and had a conversation with him for a while, and I believe he is an overall honest, personable, and professional business owner and person.If you need your computer repaired, call this guy, because you wont be dissapointed!
I went in a panic, came out relieved and ready to get back to work! The best thing this guy has is complete knowledge - He answers what happened and how can we prevent this in the future.. As an independent Accountant, Im grateful that Greg provides ongoing IT support - the kind of support that you get as an employee in a large corporation. Well, hes my IT guy! Thanks Greg!
My daughter took her MacBook in for a screen replacement. The manager ordered a new one and after it arrived he put it on the next day.Great customer service!!!Highly recommend.
If you are needing upgrades, repairs or brand new computer service with advice; Computer Tech Services is a one stop shop. Greg is very knowledgeable and certified to assist you for all home or business needs. I have been using his services for over eight years and never been let down with disappointments. Greg can be trusted to hold your data and sensitive information in with confidence.
Great customer service very professional. Thanks Greg.
Awesome! I would recommend this company to all of my family and friends.
Awesome service! Great customer service & rates that are affordable with quality outstanding. Educates you on the product before leaving store. Will highly recommend Computer Tech Services to anyone !
I visited this computer shop last week. The owner Greg, is awesome. He diligently worked on my old Samsung laptop. He tried several hard drives and still couldnt get it working. If u know anything about Samsung they make it so only they can fix it. Need less to say, Greg was able to show and prove all his years of experience and was able to give me a deal on a new laptop. If you need, laughter, songs, or just true knowledge visit this place. Thanks Greg
I am NOT computer savvy; its therefore important to have a trustworthy go-to computer service when things arent working right. Greg has been responsive, professional and always available to address my issues. We highly recommend.
I have been dealing with Computer Tech Services for eleven years. Greg has always been extremely knowledgeable and helpful. He is professional in every possible way.
Computer Tech Services is an awesome place to do business with! Owner is very thorough when he did work on my computer. My computer worked great after he fixed it and I have had no issues since.
Been using CTS for 5 years now and they work has been awesome, quick and affordable. Great job I never had to bring any of my computers back for any reason, great customer service and always have an solution to your computer problems. Thanks for your help and awesome service
Excellent service. Great price!
After having my computer totally compromised, I brought it in to Computer-Tech Services and had it completely restored and made even better than it had been. This all happened in a day, I was lucky, but it got done and if you need anything done to your computer, take it here. You wont be disappointed. Thank you for such great service.
Greg is the very best! I have been looking for a tech like he is for many years. Not knowing very much about computers, he is very patient with my insecurity.
I would not recommend taking your systems or printers here. Greg was very rude at points even saying, What do you want? when I would call to check on the status of my printer. Of which he had for 5 days and of course the issue was not resolved. I had the sense that he had no idea what he was doing, he would ask me if I was using off brand cartridges. If he had taken it apart (like he said) he would most definitely seen that the cartridge was genuine. He told me that the problem was caused by the cartridge until I told him I tried two (this caught him off guard and he said he would look into other problems he thought it might be). He didnt seem helpful. I went to go pick up my printer at 11:00AM and of which they open at 10:00AM. No one was there and we even talked earlier that day that I would be picking it up that very day. Overall, take your systems to a more professional place where you can count on your issues being resolved.
The owner at computer-tech did an amazing job fixing my laptop! It runs so much faster now and he corrected an internet connection issue. Very helpful and knowledgeable and all at an incredible price!
My computer had picked up a virus that caused Windows10 to fail to boot up successfully . I took the computer to Greg and he was able to remove the virus and reinstalled Windows 10 with new virus protection software . Excellent Service and Cost ......Delane Rorie
The owner is very knowledgeable and honest. He did a great job diagnosing and fixing a very difficult problem with my gaming system.
Excellent help and very knowledgeable. I bought a laptop from Amazon where my wifi card was not working. Greg took care of it within 2 days for the same cost he promised. I would definitely refer him and will use him again.
We had a dire need for a technician (on a Saturday) - Computer Tech Services did not hesitate! Technician was onsite - fixed issue, client was happy! These folks are great to work with - very communicative, and knowledgeable. We consider them a great find!Jennifer Park - Signature Technology Group
Excellent for senior users that dont have a clue. Explains patiently and thoroughly. Ask as many questions as you want. Dont hesitate to call
Do not have working there bad attitude
We purchased a new ASUs Desktop and a Monitor from Computer-Tech. After the purchase, I had a boat load of problems, caused by my clicking on things I did not know for sure was the correct place to click. I really got my power settings and desktop backgrounds, and displays all fouled up. One call to Gregg ( the owner), and he spend about 45 minutes of his valuable time undoing my mess. To me, service after the sale is VERY important. I am very pleased with his help to straighten out my mess and will highly recommend his place of business to all.
My husband and I have been dealing with Greg, the owner of Computer-Tech-Services for 12 years. We travel a lot due to my husbands work. If we have problems with our computers, it doesnt matter where we are located in the United States, I will ship our laptops to Greg for repairs. He is very professional, honest and reasonable on repairs.
The owner of this store really knows his stuff! I went in the after my laptop got some viruses and he told me about what was wrong. I originally tried Staples but apparently they arent competent enough. Thanks to CTS within about 24 hours my computer works better than it ever has!
Great job on restoring the data in a timely manner. Id recommend their services for anyone needing help with IT upgrade, file restoration etc.
They went above and beyond the call of duty for me......thanks
My Dell Laptop was extremely slow and would not keep a charge. I found Computer-Tech-Services on google and took my laptop in for servicing. The owner Greg McCraney repaired my laptop and now it runs like new. My laptop is charging again and it loads quicker than ever. Mr. McCraney also removed viruses from my laptop. He is very knowledgeable and has great customer service skills. I received very professional service at a very affordable price! I highly recommend Greg McCraney, Computer Tech Services! You will not be disappointed!
Greg with Computer Tech Services is beyond awesome! Ive used them twice now, once to fix two Samsung Galaxy phones and most recently for my computer. My computer was soo slow I was on the verge of buying a new one. He cleaned it up and brought it back to life! I run a bookkeeping and tax prep firm so my computer is my livelihood. Greg is extremely knowledgeable and made me feel at ease turning my system over to him. The process was simple, turn around time ideal and the pricing was fair. I couldnt be happier! I recommend Computer Tech Services to anyone needing any type of technological help. I will never go anywhere else!
Unable to find this place.
Found Greg to be very professional and courteous. He exceeded our very high expectations. It was a pleasure doing business with him.
Had an issue with a laptop hard drive, took it to Greg, he replaced it and fixed the touch screen that I had forgotten had become glitchy and disabled.10/10 would recommend.
You cant find anyone as good as Greg....He knows his stuff and is very reasonable...he is always on contact and I never know when he sleeps...I truly love this man...and you cant go wrong with him serving your needs on computer....Patty
This has to be one of the best, if not the best computer tech service in Grenville. It was a pleasure doing business with you guys. They fixed and solved my computer problems in a fair, decent manner of time. I really appreciate everything. Ill Would recommend their services to anyone in desperate need of repair for their computer problems. Thanks guys!!!
The owner is very knowledgeable, experienced and competent. I had two older laptops with issues and he spent a lot of time resolving the problems and on top of that, demonstrating what he was doing so that I understood.
It was a very good experience. The owner knows what hes talking about and takes the time to explain things.Very Satisfied!
Thanks for the support you gave on our latest data recovery, Your the best in the business. Thanks Again
Used Greg twice. Straight forward and easy to work with. Very pleased with his services and pricing. Wont use anyone else.
Greg took care of my MacBook Pro like a champ. I’ll definitely recommend him to friends and family when they need an honest, quick and affordable solution for their next computer problem.
This place has decent customer sevrvice, but the owner disregarded me when I told him what was wrong with my computer by saying most people dont know jack about computers. Turns out I was right and received a jacked up computer with my programs deleted; for no plausible reason. If you have a serious problem I suggest to find a more reliable servicemen.
Excellent work and will come out and do an excellent job
Greg is the most knowledgeable guy in the business. Was a pleasure working with him. Would def recommend him.
Great service and Prices