I love the faucets that I got for my bathrooms and kitchen. Just beautiful. I have also had customers and friends of mine that are either in the process of building for themselves or they build houses for a living and I have sent them all to Gateway. They are extremely welcoming and professional. They always greet you with a smile and are eager to assist in any way they can. Amazing customer service and friendly staff
Gateway has the highest quality fixtures. I appreciate that they always have new styles and are willing to do what they can to help me find exactly what Im looking for. They dont carry the cheapest products but you get what you pay for. The gateway staff is always friendly and knowledgeable and go above and beyond.
Absolutely the most amazing place for all my plumbing needs. Thank you so much for all the help!!
Awesome local business for all your plumbing needs! Anybody looking to do some remodeling/updating in their home needs to look here!
Gateway has a great salesforce and it has a lot of items to select from. Everyone is courteous and eager to help.
On May 10th around 11 I walked into gateway. both ladies were on a phone call so I waited patiently for the 1st one who ended their call to greet me and talk to me about my 2 bathrooms Im getting redone.. When one of them was off of the phone she started pecking on her computer and at no point even acknowledg the fact that I was there not even a hey, Ill be right with you... I left without speaking to anyone regarding my 2 bathrooms... they must not need my business... update: Pro Source was happy to help. $$$$Update to the company response.... you had your opportunity to speak to me when I was there today.. you failed
What an absolute joke of a company. We worked with over half a dozen suppliers on our remodel and out of those the only one that was a source of issues was Gateway Supply. They single handedly extended the length of the project by over a month. For an example of the sheer incompetence we had to deal with here, we signed an invoice in January which included items that we later found out were not even ORDERED in June. No one thought to check, follow up, really anything at all until our contractor had to go looking for these items.We were strongly pressured to work with Gateway Supply because lol local company and lol higher quality than Home Depot, and at the end of the day we had to go to Home Depot anyway because no one at Gateway Supply could care any less to do their job. We just wasted a few months and a few thousand dollars along the way.If you absolutely must work with Gateway, avoid the sales staff and just go straight to a manager. You will save yourself endless headaches and attitude. We are remodeling three bathrooms in our home, back to back, and after this first experience, Id rather fly first class to China myself and go factory to factory buying each piece I need than to work with these people again.
Good plumbing supplies house
Two people recommended Gateway when I mentioned that I had a Gerber toilet. I walked in with a part and one lady who was busy with customers politely told me where the parts counter was when it was obvious I didnt know where to go. The people at the counter were very helpful and friendly and took the time to find the exact parts I needed. Another lady saw me walk by on my way out and took the time to tell me to have a nice day. Ill definitely use them again.
Great place! Great help and service!!!
Great customer experience! Appreciate everyone there following COVID recommendations. Greeted and helped quickly - thanks Erica!
So very helpful!!!! I highly recommend Gateway!
I have been a customer for 20 years. (Plumber.) The same folks all that time. Friendly, fast, proficient service. Thanks Reggie, Lonnie, Darrell and Bill.
I go to gateway alot throughout the week being a HVAC guy and Im always pleased with the attitude and the service here
Jacob are sales rep knows his stuff about there supplys and gets you out fast
Best place for all your plumbing and HVAC needs!
I recently purchased Cabinets we had a problem with bathroom sink and cabinet would not fit I had a cabinet man at the time on siteSomeone called me back and told me that I would would have to fix it and I will have to pay for itI have to have a individual come back in cut out two different spots on the cabinet so it will workThanks for all your help !!!!!
I have been trading with them for years. They are a first class operation.
Great place. Go see Stephanie!
Seldom in this day and age do you find outstanding service like that offered by Stephanie Boulton-Goitz at Gateway Supply. We needed all the bathroom fixtures as we were doing a complete re-model. Stephanie was more than helpful, their pricing was better than the big box houses or the internet. The service was first class. We purchased Moen accessories to go along with the lavatory and bath sets, the toilet tissue holder had some minor problems with the chrome plating. Took the holder back, Stephanie got right on the phone to Moens warranty department and a new one is being shipped directly to our house. Tell me where do you find this level of service today?
Very friendly and supportive!
Always very courteous and very helpful
Awesome Customer Service!
Chasidee was very helpful
Pleased with service
Excellent staff
Good service friendly people