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North Hills Automotive, Inc
1250 E Butler Rd, Greenville, SC 29607, United States
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North Hills Automotive, Inc
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Vi
Review №1

North Hills Automotive is the ONLY place I will take my car for service. They are honest, reliable, courteous and professional. There were several things going on with my car and they were able to fix everything except backup camera which had to go to dealership for reprogramming. Thank you for such great service.

Na
Review №2

The team at North Hills has been amazing. We purchased an older SUV and North Hills has helped us keep it running safely and smoothly. My husband has repeatedly said how much he trusts and appreciates the work their team does. Highly recommend to keep your car in great shape or get it back there!

Ad
Review №3

I’ve been coming to North Hills for the last couple years. They do such a great job and feel like this is one of the only places I can trust. You never know what you’re getting when you go into a shop but this place i never have that uneasy feeling. Plus they have a shuttle to take you back to work or home.

Bi
Review №4

Tire rotation and inspection. On time friendly service. Great value. Good advice.

Sh
Review №5

North hills is the most reliable shop Ive used. Ive never been overcharged, upsold or walked away feeling dissatisfied. Their work is top notch, their prices are fair, and they almost always accommodate walk-ins. Free rides to and from your place or work, and a refurbished and well stocked lounge to wait while your vehicle is being worked on are added perks. I highly recommend them for all your auto maintenance needs.

Jo
Review №6

North Hills Automotive is the nicest and most professional auto shop I’ve every used! Joey was very helpful from start to finish and even went above and beyond by doing something special for me. I will be switching all my automotive work over to North Hills Automotive and I will tell everyone I know how amazing they are.

JJ
Review №7

Friendly staff. Prompt service. They offer shuttle service. The waiting room is very clean.

Br
Review №8

These pros actually stayed open late for me to pick up my car. Fair price, friendly people, great services. Could not recommend more!

Ju
Review №9

This place is great! I went there early Monday morning, because one of my tires had a slow leaked. They squeezed me in right away, checked all of my tires, and plugged the leak for me. I also love supporting family businesses. Such friendly faces!

Mi
Review №10

Excellent service and personal FaceTime with employees. Love the taxi service! First time being there last time going anywhere else.

Pe
Review №11

I have been using North Hills since we moved to Greenville in 1987. They are honest, efficient and professional. I even bought two used cars from them for my children twenty years ago. I recommend them all the time.

Jo
Review №12

I have a 2013 Hyundai Elantra with very little to no issues since I bought car new. The car is now 8 years old. It was time to me to find a reputable place to have a complete checkup from top to bottom. I do not have in depth knowledge of car maintenance to know what needed to be done to keep my car running smoothly and was very hesitant to go just anywhere for fear of being charged a lot for services I did not need. North Hills Automotive was recommended by someone as trustworthy, honest, professional. I brought my car in for the Annual inspection service. they provided me with complete details and costs associated with the necessary maintenance needed to ensure a longer lasting and better running vehicle. the cost was around $700 for everything (and the list is long as far as what was done) which included the 109.95 fee for the annual inspection. Oh.. their work has a lifetime guarantee and the inspection special includes 4 free oil changes for any vehicle with no expiration! Thank you North Hills Automotive for being the one stop shopping for my car care needs.

Ad
Review №13

Had a great experience with North Hills. They took great care of my truck, took care of all issues and communicated well. Pricing was good and my truck runs fantastic. Ill definitely use North Hills again.

Ke
Review №14

Great experience!! Worked me in and were Super nice and checked throughly. Trust worthy

An
Review №15

Very good experience all the way around! Thank you, shuttle service is an amazing perk! Trust these folks completely, we will be back!

Ka
Review №16

These guys are the best!I’m very pleased with the service they performed on my vehicle. They have great prices and are extremely friendly and accommodating. I will be using their service again real soon!

Mi
Review №17

Butler Rd. Location is awesome! 1987 Taurus was given to my daughter by my Mom, who rarely drives. At first it had a few issues from sitting up a lot and they did a great job in the time they said. When we realized it needed new brakes, and a few other things as the check engine light came on, we didnt think twice about using them again. That time when I picked up the car, I paid them for services rendered but then I got down the street and the car started smoking. I called them and they wanted to send a tow truck but I was right around the corner so I just went right back. Something had happened within the brake system that took a few days work out. Their service team took the time to figure it out, and the business took care of that cost. My daughter drove my car while they were working on hers so they let me to use a loaner. I had an out of town trip planned that weekend so they went above and beyond and rented me a car to be able to safely go on my trip. These guys do what they say theyll do. Joey and Jay are the two guys that I spoke with the most...seriously guys, amazing service! We are so happy that our family has found a car service center with knowledgeable technicians/mechanics that we can trust! I highly recommend them!!!!

Ro
Review №18

What an incredible repair shop! NHA communicated well and got our van back to us as indicated. Our van rides so smooth and no rattling! Very happy with NHA! 10/10 recommend

Ki
Review №19

They are everything everyone said they are; amazing, professional, fair, courteous and on time!! They fixed my AC and gave a family heat again in their car during winter!! And the new office was beautiful, but I didn’t stay inside long enough to enjoy it because they had my car done so fast!! Thanks guys!!! You are the best!!!

Ro
Review №20

Great service, but more importantly they were honest and dependable.

Cl
Review №21

Had a throttle actuator and water pump issue on my hybrid, called on Tuesday night, got worked on the schedule for the next day, and got my car back running like a charme Friday morning (for a reasonable price). Couldn’t be happier. Thank you.

Ca
Review №22

The guy that helped me yesterday was super nice and friendly. Made my experience so much less stressful! Would definitely come back!

Ci
Review №23

They repaired/ replaced wheel sensor that was causing dash lights to be on. They also found a coolant leak that I had 3 other places look for. None of the other shops could find the leak. Extremely friendly and helpful. Done very quickly.

Ra
Review №24

North Hills Auto gave my test-drive vehicle a thorough pre-purchase inspection that gave me confidence in buying a good used car (and negotiating a better price for the car). I had a really tight schedule and NHA staff were so helpful in working me in for and appointment on the same day that I called. The $117 inspection came with a punch card for four (4) free oil changes that I can use with any of my vehicles in the future--this is a great value! Thank you!

Je
Review №25

Best Auto Mechanics in the upstate! Thry have always stood behind their work! Thank you Joey!!!

So
Review №26

Great alternative for dealership service 👌😁!! Free drinks while you wait, reasonable prices and high quality work.

Et
Review №27

BEST auto experience of my life. I tell everyone to go here. From the start, North Hills Asked did I need someone to drive me to run errands, get something to eat, etc... while I waited. They were very nice. They then ran a diagnostics and upon realizing my car was at a total loss, waved the diagnostics fee and told me it would be a safer option for me to get a new vehicle. They also tipped me off with fluids and patched a few leaks so that I could make it back to campus for FREE. These temporary repairs they did still have my car running long enough for me to find something new.

Me
Review №28

Great people. Will help you prioritize what needs to be done. Super happy with them

ty
Review №29

Great customer service, staff was very knowledgeable, and had a very comfortable wait in their newly remodeled reception area.

An
Review №30

Wouldnt go anywhere else for my car repair needs!

Br
Review №31

We love NHA. Especially Brett Bulley, he was so helpful and nice!!

WR
Review №32

They checked over a used car before we bought it. I get my oil changed there. I was able to make an appointment in a timely manner and they open at 7:30 AM!

Pe
Review №33

They are the best, cant find anyone that is as clean and reliable.

Er
Review №34

Fantastic staff, very professional and quick service! I’ll never take my car anywhere else.

Br
Review №35

Just moved to the area recently and my car was having some problems. A friend recommended North Hills Automotive and must say I was very impressed with their professionalism and communication while my car was there. Turned out there was no issue-car had sat in garage for two weeks and after a longer drive the mechanic determined that was likely the cause. They did not even charge me a diagnostic fee. Needless to say I will be back the next time any of our cars have an issue. Top notch business that you can trust!

Da
Review №36

Great service, did what I asked and more. Will use them from now on.

Je
Review №37

Super friendly and knowledgeable staff. They have a shuttle service to go wherever you want while they work on your car which is awesome. Get a 150 point inspection on your car and they’ll give you a voucher for 4 free oil changes! Definitely the only place I’ll be taking my vehicles from here on out.

St
Review №38

Ive always received excellent service from North Hills Auto on Butler road. Theyre maintained/repaired 4 of my vehicles. I would highly recommend them.

Yv
Review №39

Awesome! I would recommend this place to anyone!

Mi
Review №40

Always a good experience.

La
Review №41

We had the best experience with North Hills Automotive. Our car broke down while passing through and they ran diagnostics and resolved the issues so that we were back on the road within hours! Very professional, friendly and courteous!

ro
Review №42

North Hills has a reputation for outstanding service. I purchased new tires for my car today and took my vehicle by to get the alignment checked. I was pleased as a walk in customer to get my vehicle checked promptly and out quickly. I generally do my own service save for things I cant such as an alignment and some jobs that are beyond my scope of abilities. For those types of services I am very particular about who I allow to work on my vehicle. I am pleased to say that based on my experience today and the reputation they have earned that North Hills automotive will be my first choice for alignments and for services that I cannot perform myself. I would encourage others to do the same.Robbie

li
Review №43

This is the first review I’ve ever written in my entire life. I was headed through Greenville last week to Asheville to go hiking. It was around midnight and my truck started overheating. I also had a ABS sensor light on. My truck is a 2009 sport trac with 190,000 miles with little history of problems. I debated having it towed back to Fair Play or finding a local place. I started reading reviews and came across North Hills Automotive. They had great 5 star reviews and it was close so I took it there and a friend picked me up. I know very little about engines so it’s makes me kinda vulnerable in that situation. So the next day I was contacted by Brett and for what it needed was going to be 1700.00 without a ABS sensor. I told him no way I can afford 1700.00. So taking off some things that weren’t broke and fixing what was broke and had to be fixed, a radiator, water pump and ABS sensor and oil change. Everything came to 1511.00. I’m a retired Paramedic and any other time in my life I would have been better prepared financially for a emergency. But at this time, along with millions of people, I just am not. Fortunately I have a life long friend I was able to secure a loan with. So I okayed the work. So the next day Brett called and told me it was ready to go and also said he put some new hoses on for me. I happened to be on speaker phone when I answered and after hanging up my friend and I both talked about how that was nice of him to replace the hoses especially considering how much it all cost to fix. When the check out guy gave me the bill that had been paid by phone it wasn’t 1511.00 at all, it was 1676.00!! I was charged for the hoses. I had already told him I couldn’t afford 1700.00. In the hundreds of times I’ve needed a mechanic in my life or any type of services for that matter I’ve never had unauthorized work done and then been charged for it. When I asked the check out guy about it Brett came out and showed me the cost and said we wouldn’t want you to have a hose start leaking on the way home then went back in his office. No “we appreciate your business “, “thanks for choosing us” nothing. I took my keys and left feeling sick at my stomach and suspecting I’d been lied to and taken for a ride. I needed to absorb this before responding. So that happened Friday and today is Tuesday. When I went over the cost with Brett he never mentioned hoses. And the shady way it was handled will always leave me wondering if a hose wasn’t the problem all along. I did speak with Brett this morning about everything I mentioned here. I told him my concerns over unauthorized work being done and how I had already told him I couldn’t afford 1700.00 and how it makes me question if all that work needed to be done. He quickly directed me to read their reviews to see how honest and trustworthy they were. 5 star reviews were why I was there! I also explained I had secured a loan for 1511.00, not for 1676.00, and it would take me over a year to pay it. He said that wasn’t his fault,Wow!, I’m sure I didn’t imply it was. I also had a charge of 109.95 for a annual inspection that includes three future oil changes. I ask for it to be refunded because it’s something I won’t use. I’m over 45 miles from there. Brett offered me a partial refund on the annual inspection IF I would give them a 5 star review online. I relied on reviews now I feel horrible! Just to see I looked up parts cost. At Autozone I could get everything for 303.00 plus tax. North Hills charged me 654.00 just for the parts. Labor was almost 600.00. Everyone wants to have a good experience but especially females who aren’t very educated about engines. As you can see I did not take the the discount offer for a 5 star rating. Now I have three paid for oil changes I won’t use but I’m grateful my integrity and honesty remains intact. And this review?...had I seen it...would have saved me hundreds of dollars I believe. This was my experience and I wish you a better experience if you choose North Hills Automotive.

Ch
Review №44

Had a radiator replaced here. Price was higher than several other places, but they offer a lifetime warranty on certain work. Very pleased with the work and customer service.

Ke
Review №45

Very prompt service didnt have to wait days. Shuttle service to take me to work and even pick me up. Also very honest, they didnt pad the bill with anything unnecessary.

Jo
Review №46

Great service and workmanship. Outrageous pricing.

De
Review №47

Im happy to have found North Hills Automotive. They have that rare thing called Great Customer Service. Youll find friendly employees who care about the quality of their work and do it at a fair price. I was concerned about getting to work after dropping off my car, but was quickly given a ride to work and they arrived right on time to pick me back up. Its refreshing to find a business with integrity AND reliability!

De
Review №48

I originally went based off of a recommendation from a mechanic in Greenwood when I was looking for a place in Greenville. Their prices were the best I had gotten from any quotes and the lifetime warranty they offer was the best! Also I originally went in thinking I had a leak in my evaporator coil as I was told by another place. However that information was inaccurate and they made sure to actually find where the issue was coming from and it was much less to fix than the evaporator coil! The fact that they took the time to make sure instead of just going by what somewhere else said even though it was less money for them instilled trust in them! They also did a full inspection and told me anything that needed to be done but saying none was urgent and could be done in phases showing they valued your finances and budget as well! This is definitely my car repair place in Greenville now!

Li
Review №49

Great service. I thought I needed brakes but was told I still have some pad left and could wait. They suggested another service to get soon which I will schedule at another time. They did a full check of my vehicle and didnt charge me anything. They will get a return visit from me the next time.

El
Review №50

This was my first time at North Hills and I was so impressed. They talked to me nicely about all of my choices and didn’t try to sell me on extra stuff like a previous garage had. They called and went over everything after my inspection with ample time to complete it the same day. Will definitely be going back and recommending!

Ke
Review №51

Taken my personal car and work car there multiple times for service, anything from an oil changes to bigger repairs. They seem to be very honest (good quality in a mechanic) and make sure the job is done right. An extra convenience is the free shuttle service. Highly recommended.

Sa
Review №52

Jacob and the entire North Hills team is always there with professionalism and quality service that they stand behind. I drive a twenty-three year old car that has never failed me. I occasionally rely on North Hills Limo service which is also timely and reliable. Whenever I take a trip out of town, I roll in for them to check my fluids, which they do at no charge. On one occasion, they checked my tires (without my asking) and found I had picked up a screw. They repaired the tire, added air, and completed everything in about fifteen minutes. Two thumbs up.

An
Review №53

North Hills is a rare find that my family has used for a few years now. As other reviews have noted, they arent necessarily the cheapest option, but they certainly make up for it in being easy to deal with.Joey and team are very knowledgeable, and accommodating. Not once have they ever been pushy about anything.Highly recommend this shop, they understand that they can stand out by being a customer service company that happens to fix cars.

Do
Review №54

I would highly recommend North Hills Automotive. They are the best! The first time I went there for something it was very minor, they said no charge. I was impressed! They are knowledgeable and get things done in a timely manner. I will continue to bring my car there.

dc
Review №55

These guys are straight up phenomenal. Joey will get you in, and give it to you straight whether the repair is critical or if it can wait. I’ve been dealing with these guys for 7 years and have never felt like I got anything other than the best value for my money. I’ve recommended them to everyone I’ve known that moved to the area and they have all expressed the same sentiment. A big thanks to North Hills Automotive for excellent and ethical service.

An
Review №56

Fabulous service! They kept me informed through text message and had my Jeep ready by lunch time. This was important to me because it is my sons daily vehicle to school. Thank you for the great customer service! You have my future business with all my vehicles!!

to
Review №57

Only used these guys a few times and the workmanship and service has been top notch!They mean what they say when they gaurentee their work. I had my car serviced in late October and brought it in today (over 60 days later!) because something still wasnt right. They got me in and three hours later it was fixed. Defective part from earlier repair. No charge! I normally do all my own work, but these guys are going to make me lost my own job! Keep u the good work!

Na
Review №58

Excellent customer service and fair pricing.

Ta
Review №59

I was having battery issues, although I had just gotten the battery replaced at a local auto parts store. I called North Hills and they were able to come pick my car up and solve the problem in less than 2 hours. Although it was a simple fix (loose cables), they were kind, courteous, and pricing was as expected. They even offered to call the auto parts store to discuss the improper battery installation to help me obtain reimbursement for their service costs (which I was able to do). I would definitely use them again for any car repair needs!

Br
Review №60

Best place to get your car worked on. Friendly and trustworthy. The Best.

To
Review №61

I took a risk and had my car towed here one night after they closed just because they were the closest shop to where I broke down. I called the next morning, described my problem, and they had it diagnosed, fixed, and ready to go by the end of the day. I even paid over the phone so all I had to do was come pick it up after work. They were very no nonsense and got the job done quickly, the repair seemed reasonably priced for what it was, and a few days later the car is running as well as ever. Ive got nothing to complain about.

Se
Review №62

North Hills Automotive on Butler Rd. has impeccable customer service. We all know the negative connotations with auto shops, but these guys blow all of those misconceptions out of the water. They’ve rebuilt most of my truck, as well as all the mantence on my wife’s car, and they are always upfront and honest about their work. Their expertise is top notch and their life time guarantee is very helpful. They go above and beyond with the work on my family’s vehicles, and again their customer service is the best I’ve experienced from any business.

Li
Review №63

My family and I absolutely LOVE North Hills Automotive. Not only is the facility clean and accommodating I feel at ease with the staff. I never feel over charged or taken advantage of like I do at other car places. I trust their judgment while feeling safe. Ill even take my child in the facility and not think twice about it. I would 100% recommend North Hills!

Na
Review №64

This place is a joke. They do not employ mechanics. If you go there, theyll hit you with a BS diagnostics.I requested and scheduled an appointment to replace an exchange valve. I had previously tried to fill the coolant, and as the system had negative pressure knew the valve was bad.Twice today, once when I dropped the car off and once on the phone told them to change the valve.$150 diagnostic charge and a coolant fill and under 3 hours the AC isnt cooling.Dont waste you time with these people. I would call them parts changers instead of mechanics but they cannot even do that.EDIT:Thank you for the vocabulary lesson.When I called and scheduled the appointment, the appointment was set for your business to change the part that I asked for. You all decided to do your diagnosis and charge me for it, which I paid and was willing to pay for the parts replacement.You didnt have to guess, I gave you the answer. Change the part you agreed to do.Why would I bring the car back for more diagnostics if I know is what is wrong with it?

Ja
Review №65

Good mechanics are not expensive, they are priceless. Do yourself a favor and get the annual inspection - see what you car needs or will need over the next year - then you can plan accordingly at nha, shop around if inclined, or DIY it. Great experience every time.

Ja
Review №66

Been a loyal customer for years but was a little nervous when they recently closed the garage on Pelham/North. Todays interaction cemented my loyalty. They honored their warranty claim without question and even paid to have my car towed there from another garage. Hank, the shuttle driver is possibly the kindest and most courteous person Ive ever met, constantly going out of his way to help people. Jay and Jacob run that place so well and with such professionalism and integrity I cant understand why anyone would go elsewhere.

Ja
Review №67

Weve been coming here for years and have always been well taken care of. They are very friendly and knowledgeable and always work with our schedules. Weve always been pleased with the level of service we receive. Recommended for all your auto service needs.

St
Review №68

I have used North Hills Automotive for all of my familys vehicles needs for years. I have always found them to be knowledgeable and refreshingly honest and fair with me about any work that needs to be done. They perform top quality work, use top quality parts and back up their work. Between the truly first-rate customer service and the peace of mind that comes with their top-notch work, I wont trust my vehicles with anyone else.

Di
Review №69

Joey was awesome and handled my sons clutch breakdown SO QUICKLY that within minutes our worries disappeared. Then after only a day and a half the KINDEST Guardian Angel, Dennis, appeared on my doorstep and actually helped me pick-up the repaired car so that we were on our way fast! The price was more than fair, the work was done right, and the professionals were so kind hearted. I have known and trusted Ken for decades and I will now NEVER go anywhere ELSE!

Br
Review №70

I was traveling through Greenville from New Jersey and I heard some squeaking from the rear brakes in my truck. Since I was towing a trailer, I wanted to get the brakes checked. I found North Hills Automotive through Google Maps and read some good reviews. I called the shop and explained the situation and they said to bring it in. I went to the shop and found a comfortable clean waiting room. Within 15 minutes, they had taken my truck into the shop. In another 10 minutes, they came back and told me that although I would need pads and rotors soon, I had adequate brake pad material to get me home safely. When I asked what I owed them, they said it would be no charge. I was quite surprised and pleased! They treated me very well and were very honest. I heartily recommend North Hills Automotive!

Ph
Review №71

Did a great job. Quick and easy to work with.

Ja
Review №72

These guys are totally Wonderful!!! They are very experienced! I live in Greenwood and I would definitely make the trip to come back. I am very pleased with my service I received.

Pe
Review №73

Wonderful service at a great price.

Da
Review №74

Joey always takes care of us! Great service, trustworthy business.

Te
Review №75

Very happy with everything from North Hills. Thorough, efficient-stick with estimate. They never give up to find the problem. Highly recommend them for all auto repairs.

Vp
Review №76

Great experience car fixed in one day shuttle service great also ... I explained my issue with car I was called later with quote to fix they make getting car fixed or serviced very hassle free 100% recommend take your vehicle here!!!! You definitely can’t beat the guarantee for life on parts either!!

St
Review №77

North Hills Automotive is the best I’ve ever know.Professional, very reasonably priced, and do the repair in a very timely manner. I highly recommend them.

Sh
Review №78

Good quality and good price along with quality customer service.

Ja
Review №79

*UPDATE*Northills has agreed to evaluate the vehicle and hopefully fix the compressor issue. I was a bit hasty on leaving a bad review before talking with the.staff at the location. They were very prompt to respond and gladly offered to determine the issue and hopefully fix it. I will also be getting my oil changed and the van looked over before making a ten hour trip.Thank you North Hills Auto for quickly doing your best to resolve the issue. I generally have bad luck with mechanics and their dedication for making things right but you guys have already impressed me. I apologize for the negative review prior and hope to do more business with you in the future.

Kr
Review №80

As a person who doesnt know anything about cars, this place is great. The staff is friendly and they explain everything to you. Although some of there advice is questionable, like getting a rotation after I just had one, they never force a buy on you . If you say you dont want something they dont beg you to buy it. They offer to give you a ride to work and pick you up as they work on your car, but there is also a nice waiting area with free WiFi and coffee .

Ve
Review №81

Way overpriced, Insane upcharge on parts. Got turned down for a job that would literally take minutes. Atleast they answered the phone.

Le
Review №82

Staff was prompt and professional. They did a very thorough job and explained the problems in an easily understandable manner.

Mi
Review №83

Great service, great people to work with. Trustworthy

Gr
Review №84

My wife ran over a large bolt that imbedded in her tire on the way home from work. The tire was not flat yet, so I hustled her car over to North Hill Augusta, thinking I could drop it overnight. Even though they were closed, Bryson was working late and came out to ask if I needed some help. Instead of having me leave my car, he dropped what he was doing, pulled my car in the shop, and repaired my tire! What outstanding service! Since the day I found North Hills Ive never gone anywhere else for automotive maintenance. These guys are fantastic!

ri
Review №85

North Hills does tons of work on our fleet trucks always honest and upfront..Fast and amazingly reasonable..I also take my personal truck there just for that reason..Cause Im usually working my wife deals with them and there good,respectful and courteous when dealing with her..Ive been to a lot of mechanics here and usually communication with my spouse is sometimes aggravating..This place makes my life easier..And thats what its all about..ty north hill..

Ay
Review №86

The service is Great and theyre so nice and friendly. I would definitely recommend them. Keep up the good work guys.

Ga
Review №87

Joey and the team are always helpful and takes care of all my vehicles.

Cl
Review №88

Super fast, very easy, totally trustworthy!

Ja
Review №89

They always take great care of all of our cars. Very honest!

Re
Review №90

I have taken my 2004 Lexus RX to Northhills on Butler Road for 11 years and she drives like brand new! The Honda I had before that was a 2000 Accord that my 15 year old nephew drives now and is still going strong. Joey Pipa makes it a priority for each service appointment to feel comfortable, informed and a priority. I have remained car payment free for 8 years because The North Hills team ensures I have a well serviced car!!!

Ru
Review №91

They are awesome. Don’t fix what isn’t broken but give excellent, quick service.

Dr
Review №92

Always quality service, very timely on getting my car back to me quickly. I feel I can count on them. I value Jacobs and Joeys opinion about care for my car.Cynthia

Sh
Review №93

Professional, great customer service, and a job well done at a fair price!!!

Da
Review №94

In a world where people are so angry and good customer service is more of an antiquity, it was SOOOO refreshing to work with the qualified staff at North Hills. They communicated with us well from the get go, promptly returned all phone calls and when it turned out that our car required much more work than first anticipated, they were very apologetic and accommodating. They may not be as cheap as your neighborhood mechanic but they are trustworthy and they know their stuff. Without a doubt my husband and I will always take our vechihles to them in the future for repairs and we highly recommend them!

Ma
Review №95

Where do i start..customer service is the best in south Carolina and beyond the region..The staff was amazing at helping me and it feels great that they have that passion.Me not being from here,its a blessing to have met this group of certified car technicians to now have a place where my monte carlo will be taken care of. From an emergency stop to a scheduled appointment,you will not be disappointed with Price or service.I promise..Thank you North Hills Automotive for being such a great and honest business....Respectfully Marcus

Gr
Review №96

This. is a Great group of people. Joey, and the gang take care of all your auto needs.😊

St
Review №97

As always, Joeys friendly no pressure recommendations were appreciated.North Hills continues keeps my truck in excellent and dependable running condition! Jay is always there to help as well!

We
Review №98

I could not be more pleased to find a place I trust to bring my vehicle in my new hometown. My 10 year old van needed a number of repairs, and Jay and Joey were patient with my many questions as we tried to prioritize repairs based on cost and safety. After the repairs we agreed upon, my car would not start. They replaced the (costly) malfunctioning part at no charge, because they said it happened on their watch. I feel that speaks volumes about their integrity and commitment to having life-long customers. And Dennis shuttled me to and from home, to boot! Thanks so much, North Hills Automotive!

Va
Review №99

I am writing this review because I took my Van to this place for repairs. I am new to this area, so when our van broke down my husband heard about this place and that is why we went to it. I admit I dont know much about cars, but I have a person who I have always been able to call when I needed advise on my cars. This person works on cars has for years and has friends who are mechanics. So when I heard the price of how much it would be to fix my van, and all the parts they said they would need right away I called this man, he was at work and I had to make a decision. I needed the van so I did tell them to fix it, I knew I was being took but was not sure how bad. Then when I finally got a hold of this man, the first thing he did was LOL long story short, he said it was basically a good tune up. And the parts I was charged over $500.00 for, came to $203.00 he checked out all the part prices, I was also charged I come to find out $700.00 for lab for like and hour or two worth of work. I will not be going back to this place again.

Sh
Review №100

The problem with my car seems to be fixed, however the price I was charged for parts was four times the cost I found for the exact brand and price elsewhere. On my statement it also said my tires were rotated at no charge. I know this to be false as I have two tires of one brand and two of another as I could not afford to replace all four when I needed them last time. The two Michelins were on the back and two Coopers on the front. After their rotation I still had the two Michelins on the back and two Coopers on the front. The staff is very friendly, but I cant stand dishonesty. They also seemed to find many other problems, some that I know were false because they had been resolved recently in another state. Glad my car is fixed, but I appreciate up front honesty, which I did not get.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1250 E Butler Rd, Greenville, SC 29607, United States
  • Site:https://northhillsauto.com/
  • Phone:+1 864-234-1002
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Small engine repair service
  • Tire shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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