After calling the pandora store at Ross Park mall, leaving a message, which never was returned, I called this store. They answered the phone and I told them what I was looking for and size. They had it and put the ring aside for me. I drove 1 hour 10 minutes to get here. Ross Park was alot closer but they will never see my business. The young ladies were very nice and helpful here. Thank you

This place is absolutely horrible. I went in asking for an employees opinion on their mother’s day jewelry selection and she was so bitter. She told me to look at the window which... there was nothing in the window.... I then proceeded to ask if i could see the rings and bracelets and she told me I needed to know my moms ring and wrist size before looking at them. So rude of her to assume i’d come into a jewelry shop to buy jewelry and not know sizes. She has dark brown hair, and her face is very wrinkly. Do not ask her for help. I will find out her name -_-

I usually buy my Girlfriend a charm for birthdays and Christmas every year. Staff is always very energetic and helpful, even when you dont know what you want. Even when they are busy they are efficient and take people in the order they come in.

Used to be my favorite location. Went in one day to get my bracelets cleaned and the employee accused me of having a non pandora charm as there as there was an older one on my bracelet that she wasnt familiar with, and when checked she stated she didnt see the stamp verifying that it was a pandora charm, mind you this charm is round and open and the stamp she was looking for was on the inside of the charm only visible if the charm was taken off the bracelet. I only have pandora charms on my bracelets as if you place other charms on your bracelets it voids warranty. After being belittled and made to feel a certain way she refused to clean my bracelets. I will not ever return to this pandora for anything.

I pay monthly for unlimited skips and they keep messing it up! Wait. They just sell awful jewelry? Oh. My bad.

Good

Extremely helpful!