Excellent staff and service. Everyone was very professional and although the wait time quoted was 3 hours, they got me out in less than 2. Very satisfied with the new rear window and will be returning to fix another window as well. Highly recommend
I took my vehicle to Safelite after wind blew debris into my rear window and left me with unwanted air conditioning. Jon (Jonathan?) was the technician who replaced it, and he is awesome! He came in on a Saturday to accommodate, and installed a pristine new window and wiper blades. He didnt stop there, though. My manual trunk lever was broken and had slipped into the tailgate. He took the time to get it out AND attached new cable and handle. He is professional, super friendly, and seemed to enjoy the work! Very happy overall, while I hope I dont have to go back to Safelite any time soon, but it isnt because of the service!
Repaired my windshield chips just like the tv commercials. No b.s.
I had a chip in my windshield and Safelite, as usual, took take care of it. I cant go anywhere else.
Great quick service. Found a crack I hadnt seen. Will be back to get it replaced. Thanks Derrick.
Best glass place on the planet
I had an appointment and they did not open at 8am but at noon. Then told me they could not get me in till next week. May I remind you that I had an appointment. I called their 24hr line several times with no response.
Excellent service and they saved me money on the work I had done as well. Highly recommend.
Apparently, Covid travels thru phone lines now as Safelite is not scheduling repairs or taking phone calls. Tried to use the online scheduling and my make/model is not listed. I guess I will have to try another glass repair shop.
Friendly and fast.... a bit costly though.
Hands down best place to have glass repair done! AMAZING customer service 🙂
Let me just start by saying I am impressed with Safelite. The job was done very well. Chris was the technician working on my truck. I think he was what made the the whole experience great honestly. He was very courteous and I truly felt that he was dedicated to all of his work and his customers. Overall, I recommend Safelite for any of your glass needs.
Jon did a great job getting our new windshield installed right in our own driveway. Cleaned the windows and interior for us too. Very professional.
The repair looks awful. When I called they told me they don’t address the cosmetics of the glass - they only seal the crack. Mine looks like someone smeared superglue and left. If I could post the picture I would. Have used before for other road mishaps but this is appalling. It is a small crack - less than thumb size. I called the 800 number and Was told i could drive the car to their shop and they could evaluate but once they have “repaired” the windshield, they could do nothing except replace.
Even though I did not choose them over there competition, they were still very helpful and through on trying to provide me with the best and lowest price possible.
They made it so quick and painless to get my windshield replaced. Very friendly staff. Would recommend to anyone and everyone
I had trouble scheduling the appointment to start with, I have an older vehicle and someone smashed out my window and I was told to do a lot of run around making calls, to a glass company in Arizona, and then to a different Safelite person every time I called back having to explain my situation multiple times. I got an appointment for a week later and when I arrived they told me they had not received a window for me yet but no called to tell me that before I got there. I got an appointment for the following week and after two hours with my vehicle they told me they had the wrong window. Two weeks later I returned and my new window was installed but it did not roll up properly, they said I was just going to have to push it in while rolling it up to get it into place. I do not want to go back so I am just living with the window the way it is. They did give me a $50 discount which was nice but I still paid $158 for a window that took four weeks to install that does not even work correctly.
Great shop. Professional services. Reasonable prices too.
It was a night mare. Beware and stay away. My 73 year old mother took her vehicle in to have a tiny chip fixed. There were 3 kids working that looked about 16. They said to my mother you know that sometimes they run when we try to fix them. Well guess what, he broke her window because he was washing the chip and it was 90 out. He then said sorry you took that chance when you brought it to us and showed her the paper she signed that released them from any damage. Either he is a fortune teller or they were trying to scam a 73 year old lady into buying a new windshield. Stay away!!!
They did the right thing and even when my windshield was broken within one week of replacement they fixed it again because in Montana you never can tell when your windshield is going to get broken again
They got me in on short notice to fix my rental car windshield. Amazing customer service. I will use them again.
Fast and good job
They did a good job replacing a window on a topper with plexiglass!
This is the least quality windshield repair I have seen. They also charged me instead of billing my insurance like most other glass places do.
Great and amazing job to derrick hansen thank u so much def recommend
Was on the phone waiting for over 30 minutes and no answered. So i went a competitor and they answer in less then 3.....guess who got my business....not safelite.
Poor service, horrible automated phone system, and online quote system makes false claims that local says they cannot follow thru on
Great service and price
Quick, easy and friendlt. Cheapest repair in great falls
Unbelievable service great guys very knowledgeable and friendly
When I called to make an appointment for a windshield replacement they told me that my windshield was in stock, however, when I went there for my appointment they told me that the windshield was not in the store but on a freight that was coming in within the next hour or so. then when the windshield finally came in they found out that the wrong type was ordered so I spent almost 2 hours of my time at the store and my windshield still needs replacing. Not happy at all.
Horrible job on the repair. Left dirt on the glass before the repair. Call someone else.
Overpriced & bad quality replacement of my windshield. Air escaped from the corners and the glass chipped within 12 hours of driving it. Called asking for them to fix the issue but it was never resolved. Basically paid $300 for nothing.
Great service and a perfect repair.
Got me in and out when promised clean meat job
Very nice place
Kind, fast and professional staff.
Good work, nice staff
Professional and Knowledge Staff
Good service
Great technician s