Jacks got me in quickly when my car wouldnt start. I had my car back the next day, all fixed, for a fair price, with friendly customer service. I will definitely be using Jacks again for future maintenance.

What a great group of people that run this shop! In and out for pads and rotors in just a shade over an hour. The Toyota dealer cant get me in and out for a simple oil change that fast. This was my first visit to Jacks based on his outstanding reviews, and they lived up to their reputation. Before they started the work Dave let me know I could go a little longer on the pads if I wanted to get through the holidays first. That kind of honesty is rare in an auto shop and makes me feel good about servicing my familys car and doing business with good people that treat their customers with integrity like that. My brakes are working like brand new again! For considerably cheaper than what the dealer quoted too. Thanks Dave! See you in the spring for the rear brakes!

Better service and staff than any other place Ive gone to in the 14 years living in Grand Rapids. ♡ Extra thank you to Dave for actively listening to me conveying the issues with my car, and, asking me a lot of questions.

Took my car in at 1pm for brakes, got a call by 2pm telling me they found the problem and quoted me a price (which was lower than I expected), was picking it up by 4pm the same day. Incredible service considering other places were telling me their next appointment was a week out, could not recommend this place more.

Jacks was fast to help me and squeeze me in thanks had me a work estimate done for another fix I need I found 100 cheaper somewhere els tho.

Repaired my radiator, replace my brakes and showed me the parts. Spent enough time to explain what they needed to do to make it a safe car to drive. Professional, polite and honest. Worth their weight in platinum!!!

They are honest and make sure that my car stays healthy. I will never go to another mechanic. Keep up the wonderful work.

Great service and great prices.

New customer here & my spouse and I just dropped our car off. Upon walking in, I didnt feel welcomed and only felt like we an inconvenience. No smile or greeting, guy was very short with us and I dont feel like I was taken seriously when making the appointment or bringing my spouses car in. We shall see what the end result is when we pick the car back up. Was hoping we couldve made this our go to place but the first impression doesnt make me feel hopeful.

Good service, friendly staff, and my oil changes are fantastic. I come here all the time.

I come to this place once or twice a day delivering auto parts from parts plus very friendly

Reasonable prices. Dont tell yu a bunch is wrong with yur car when you go for one thing.

Friendly people, Good work, Definitely will use them again in the future.

Honest dependable service center

Family run business for decades, good and trustworthy people. Id take my car there anytime and highly recommend them.

Fast friendly Service! Thank you for getting our daughters vehicle back on the road.

THE most honest mechanic shop I know.

We have been taking our cars to Jacks Service Center for about 20 years. I cannot say enough about how much we trust the group - they are honest, thorough and fair. We have had everything from major car repairs to oil changes to new tires to advice on cars we are purchasing, and I would not go anywhere else. Top notch!

Always friendly, courteous.Better prices than most in town. Reliable!!

Great shop. Highly recommended!

My go to place for the last 5 years. Trustworthy, knowledgeable, and reasonably priced. Have always fixed it right! Very friendly staff.

Exceptional service and friendly staff. Not happy I had trouble with my brakes, but glad it happened close to Jacks!

Honest, Christian, Nice guys that Know what their doing. Very Fair. Best place on ther west side, imo.

Amazing mechanics, good service and honest prices

Had the snow and ice damage my wheel well protector and he fixed it from dragging until the new part comes in

Very professional, quick and easy

Really good and low prices. He works with and for people

Jacks is a great place to take your car! Theyre honest, and they know what theyre doing. I had to have my rear brakes done on my Scion XB and they did a great job, noticed some other things that needed work, and then charged me less than the estimated amount. I will be going back for any future repairs.

Fast awesome work

I always trust Jack and his staff with my cars been going here for over 10 years and doing work from brakes to engine work and regular service like transmission flushes. Affordable, honest and doesnt do any service thats not needed. A great local shop.

The best shop in Grand Rapids Hands Down!I would not bring my vehicles anywhere else...10/10

Jakes does such a great job and are so friendly!

I trust them with my cars. And, I have trusted them for almost 30 years

Best service & expertise in town! Highly Recommend!

I have used Jacks Service for several years on the repairs that I cannot perform myself. They provide honest and quality service at an affordable price. The staff is friendly and very knowledgeable and their attention to detail is second to none. I would highly recommend them to anyone looking for quality automotive repair at a fair and honest price.

Went in for a tire repair. Cheap & fast work. Genuine staff!

Had a really great experience, the work was well done at an affordable price and they found an issue that I forgot to mention that was secondary to the primary reason I took my car in. Super excited to have a family owned shop I can head to that gets the work done.

Experienced knowledgeable well managed business

Great company with great customer service! Very friendly staff!

A+ experience all around. Will for sure be returning next time I need work done.

I love bringing my cars to Jacks. Great to have a mechanic I know I can trust!

Super friendly, efficient, and affordable! I’ve had trouble finding a good auto repair shop, but these guys are great.

Always so helpful, very fair and honest pricing. Have been taking my vehicles here for over 10 years!

My family has been going to Jacks for years now. They have earned our loyalty and gratitude by consistently going above and beyond. I highly recommend them.

Awesome, speedy service.

Great repair shop. Fair prices and honest service.

Fixed my tire fast !! Decent price too

BEWARE! Not an honest shop. Caught them red handed trying to recharge us and make money on our tires that were under warranty. Had to call the original issuer and demand to speak to someone in charge to confirm my warranty. They were going to pocket the money!!!! Do not trust these folks.

Did what was asked. Thank you guys again!!

Great work and service. I know it will be done right the first time.

This place is a lot better than most places, and ive been to quite a few. They are very helpful and are usually wuick to get your vehicle serviced. Very friendly, knowledgeable and honest. They dont seem to be a company looking to suck up profit. They inform you what needs to be fixed, what parts are quality parts. Fair priced and honest. They are great!

Like I said before they get the job done and Ive referred them to people

I like going to a shop where I know the owners have integrity.

Great customer service. Quality work.

Best service in Grand Rapids.

Great people, great service. Always have repairs done the same day I bring my car in.

I always get my Car work done here! Fair honest prices and trustable people!

After coming to theses guys for the last couple of years, I wouldnt trust anyone else with my car and my wallet.

Took my car in for brakes and rotors and had it back to me in less than 24 hours for cheaper than what i was expecting. Thanks Jack and company

Nice and trustworthy people

Great people, honest service !!!

Awesome place run by awesome guys

5 stars

Okay

Very friendly

Friendly and professional!