I have been to Auto Fixit 3 times now and Ive received only the best service. I was quoted $975 for brakes and routers from another company. I knew I was being scammed so I took my vehicle to Auto Fixit and ended up paying $265 because I just needed brakes pads. My routers were still in good condition. I wont go anywhere else. The staff is the best!! They are so helpful!!
Outstanding service here! I had an unexpected issue with my car that wasnt too major because I caught it early but I needed addressed sooner rather than later or else it couldve been worse. I didnt have an appointment or anything, but as soon as I stopped by and explained the problem, they took a look at it immediately. They then figured out and took care of the issue immediately as well at no cost since it wasnt a huge thing to fix. The whole process probably took no more than 10 minutes. I will definitely be going back there if I have any other car issues in the future!
Absolutely amazing staff! I was in an accident and needed a collision shop all of a sudden. This place was recommended by a friend. My vehicle was sadly totaled, but they were very compassionate when delivering the news. They walked me through all the next steps I need to take too! They made no money on me, but still treated me with amazing customer service. I was so pleased with this process that Im going to use them for future service appointments as well!
They were very nice did a great estimate and as soon as I get the check from insurance I will be having them fix it as well
These guys Rock! They are my go to for anything I need done to my car. Headlights. Tail lights, body work. No matter how big or small you can count on them . Their work is impeccable. They are also the best priced Auto repair place in Grand Rapids. They even wash your car and clean the interior after they complete body work. I highly recommend Auto Fixit for any work that you need done. A great Family Business!
Great place! Great service!
All Star crew. I bring all my vehicles here, whenever they need to be repaired. They always get me out quick for a fair price.
Very friendly staff. I was in a hurry for a used car inspection and they got me in very quickly. Adam in particular was friendly and knowledgeable.
The absolute best. Ive gotten a few things done now and the work is reliable, detailed, timely... What else do you need? Oh yeah. Fair prices too. Highly recommend and do to my friends, family, and coworkers. Thanks for always doing it right!
Friendly, they dont lie about any details. The best place to go for your car issues.
They did a wonderful job fixing a dent in the front of my car, they are very professional and I feel they charged me a fair price and did a good job! Would definitely recommend
My car got hit by a school bus earlier this year and these guys did an awesome job on my body work! My car looks brand new. They were very easy to work with. Super nice people!
The staff here are very informative, and also friendly! It was easy to understand what needed to be fixed on my vehicle, and they offered different options before doing any work.They are a busy place, and the parking lot can get full, but I think thats a sign of a good place to continue going to! I was also impressed with their turnaround time.
Adrian, Mary and staff are very friendly, helpful and honest.They did a super job of repairing my Jeep. Plus they spiffed the interior of the Jeep. Needed it badly.Thanks to all involved/
Excellent experience! Very friendly, knowledgeable, and trustworthy. They got me in and out quickly, with everything all fixed. Ill definitely use them for my future car service needs!
Super Fair and they even throw in a little education 🤘🏾
My husband and I have been using AutoFixit for years for our vehicles. They have always been incredibly honest with us about what parts are worth paying for and fixing, and what parts are not (we drive older cars). They are very friendly and have integrity about their work. Weve never been disappointed with them. They also fit me in today to fix my brakes before a trip my husband and I were taking, when they were incredibly short-staffed due to the holiday and one of their other mechanics calling in sick. What can I say - theyre the best!
Ive been coming here for years! This shops amazing!
The people here are amazing at customer service!! My car ended up being totaled so they didn’t actually end up doing any repairs, but they let me use their loaner car for over 2 weeks while the insurance companies worked on a claim. They were great and super helpful throughout the whole process!!
Quoted a ridiculous amount at another shop. Walked into this shop after a recommendation from random stranger, and was able to get in right away. They got me in and executed the job without killing my wallet. Will definitely return.
Can only say great things about this place. They have excellent customer service and are very knowledgeable. Ive brought my car here several times now and I dont know why Ive ever gone anywhere else. They do the same work the dealer does but without overcharging!
They fixed my vans cosmetics in one day and at a VERY low price no one could beat.
Best shop in town
These guys really went above and beyond to earn my business. Went in there for a fairly simple body job, and inquired about further work at the same time. They handled the simple job I went in for and sold me on the other work I had in mind. No charge at all for the work they did that day, and I went ahead and scheduled a follow up appointment to have the remainder of the work done. I am in no way encouraging that ANYONE try to get free work out of these guys, just to be clear. However, I very well could have simply not have showed up for the follow up appointment. I of course did and couldnt be happier with the work they performed. Excellent job guys!I highly recommend these guys for any future work.Sometimes negative reviews are not warranted at all. I can tell just by reading some of these that its a classic case of someone trying to get something for nothing. These guys are totally undeserving of that.
Awesome customer service!
This place is incredible! Staff are friendly, knowledgeable and helpful. Most importantly, the staff have integrity. I will bring every car I own to Auto Fixit Body shop after the experience I had with the team there. Thank you, sincerely, from the client that walked in at 5:29 pm and still experienced great service!
These guys are amazing. Ive been bringing my cars here for years for body work. Their pricing is good, they are friendly, and they do subperb work. Highly recommended!
Super nice people! Did a great job on my car, did not overcharge, and cleaned my car after they were done! No complaints whatsoever. Very friendly from the start!And right down the street from Enterprise, so it is very convenient to drop your car off to be fixed and get a rental.
These people are the best! Like they are willing to help the moment you walk in. Before coming here a shop charged me rudicoulous amount but when I came to Auto fix Adam was helpful from the moment I said hi. Thanks For the great work guys! Will surely direct anyone I know who needs work on their car
Did an excellent job replacing my catalytic converter, spark plugs, and some other small repairs. Great price, fantastic service. This is definitely my new go-to auto body shop.
My experience at Auto Fixit Body Shop was great. I took my vehicle to Auto Fixit Body Shop on a recommendation from Dave at Westside Garage. I had body work & electical work done on my vehicle. They even gave me a loaner while my car was being fixed. I dont think the insurance company was happy because there was electical damage done behind the bumper which the claims adjuster didnt check out. Auto Fixit was very understanding & explained it all to me in a very professional way. I will be sending them my business in the future, when & if I ever need them again. Hopefully I wont, but I know theyll be there if I need them. I definitely recommend Auto Fixit Body Shop to do your vehicle body work.
My family has been going there for more than 20+ years. Mike, his family and the squad are rockstars and always take best care of us.
Came in under estimate!! Good work too!
These guys are amazing! So helpful, knowledgeable and they got my radio fixed within a day! Highly recommend.
Friendly service, great fast work, will always use them
Mike & Co. have been my go to car guys since high school. Good people and good work. Hell, he even popped over and helped me unlock my car after i had locked the key inside away from home. Now that is service!
On 8/5/16, I returned to pick up my 2106 Kia Optima. It had very severe damage when it was taken to Pro Am Collision. I can honestly say, I am very happy with the end result. My car looks perfect. Doug and Stacey took the time to explain the process required and assured me that if I should encounter any issues regarding their work, they would take great care to correct those issues. Thank you Doug, Stacey and Josh!
Ive taken my car there for 3 or 4 different issues in the past year. Mike has been easy to talk with, straight forward, and helpful.I plan on going back to them for all my car needs and I definitely recommend them to anyone looking for options near downtown.On two occasions, I described the issues over the phone and got things worked out ahead, so my wife could just stop in with her car and get things done without stressing about explaining or worrying how to handle things herself.
Great service, reasonable and honest
These guys have been my go to through my last 3 vehicles. They are super honest and always try and get you the best price. Ill never go anywhere else!
These people have integrity. They did some body work on one car at a large discount to save some insurance costs. On another car I asked for some work, but instead they said it was not needed. Other places would have done it and billed me hundreds.
My nephew took his car here last week. They told him that the head gasket was cracked and the car wasnt worth fixing. I had the car towed to Jackson, to my mechanic, it ended up needing a ground wire tightened and two hoses replaced. $90 later and the car is running great. Taking advantage of people is not how you earn business. Stay away from this place!!!
They did a great job on my vehicles fender bender and even cleaned my interior for me, and it was less than my deductible. Definitely coming back here. Thanks
Great service and affordable rates. My final cost was $100 less than what everyone on the internet said it would be. First visit they did a minor repair for free!! These people want to get others back on the road, not stuff their pockets.
Weve used them for years. Honest mechanics. Good body work too.
I have dealt with them twice, once was to work on my wifes lifted dodge and they changed out the control arms I bought after market and did a little extra for no cost. They went a little quicker than what they estimated time wise so that helped me out as well.A summer goes by and we have a new problem with the dodge, fricken oil pump dies. they tell us to bring it in in the morning and it should be a few hours. So we live close so we head home have lunch and do a few things around the house and they call us about noon thirty and the new oil pump is in and they replaced a sending unit that was squirting oil all over the block too.I have read quite a few of their reviews and take the negative ones with a grain of salt for people with higher expectations than they should. They want is fast and done right, seldom those two things go hand in hand. I will wait longer for it to be done right considering this is a vehicle that I rely on to get me back and forth to work to feed me family every day.The guys in the office are mechanics, not quire boys, they know what they are doing and enjoy making sure some one is getting their problem FIXED right the first time.Good guys, cool shop and its easy to find. right off Plainfield and fourth!
They quickly fixed a stuck door latch for me. Very friendly, efficient and taught me how to fix it myself for next time!
It was a snowy day and I hit the gas to get the van unstuck from the side of the road. Some molding came loose and Auto Fixit Body Shop fixed it right away at a very reasonable cost. Thanks so much! Definitely coming back when I mess up again.
Really nice people and friendly. Although the work to be completed took over a month to do. Then my vehicle came back with the trunk lid crooked and havent followed through on repairing yet. My vehicle is not devalued and I will never get from it what is was worth before the accident.
These guys know their stuff, are prompt, friendly and reasonable!!
Extremely friendly, trustworthy people. Did an amazing job fixing my car, and they seemed to have my best interests in mind during the whole process.
Went there for a simple headlight job, was extremely satisfied with staff and service.
Great service. Reasonable. Mary and Mike and staff are great.
So helpful. Will to work with me to while I was on vacation to get my car repaired.
Integrity, honest, fair price. Adam rocks.
Great service, reasonable prices, friendly owner. I always get my repairs done here.
Very fair prices! And very quick!
Great service and they treat you like family
Great pricing and extremely honest guys!
They got me a free quote then and there. It was great.
Fantastic service, great staff members.
Good knowledgeable service
Great service and awesome pricing!
Great guys, always helpful, and friendly.
Good work good crew
Good People and Good Service!