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Mattress Firm Camp Wisdom
5220 TX-360 Ste 140, Grand Prairie, TX 75052, United States
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Mattress Firm Camp Wisdom
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Gw
Review №1

Our salesman was named Jerry. He was very patient with us. Jerry looked until he could find a mattress in my price range. He explained the differences in the mattresses. He also encouraged my granddaughter to lay on the mattress for comfort.Jerry encouraged us to buy a box spring, as I stated I didn’t think her bed needed a box spring.Thanks Jerry for your expertise, and your patience.

Yv
Review №2

Zack was great. He was nice and educated me on how mattresses can actually help you sleep better! He recommended the best mattress cover for my needs as well! Very knowledgeable! Thank you, Zack!

Gi
Review №3

I went into the Grand Prairie location and was immediately treated by Buck who was friendly and extremely knowledgeable. I had very specific needs and he knew exactly where to direct me. I was in and out in less than 30 mins and will have my new bed in two days! Great experience at my Mattress Firm! Buck thank you for your professionalism!

Ta
Review №4

The sales team was very helpful and friendly. My husband and I were able to lay down on the mattresses to compare the firmness. I also appreciate the 120 night sleep to make sure I made the right choice.

Ke
Review №5

Bradley was so helpful and knowledgeable when we went in to look at mattresses. His professionalism and assistance were appreciated. I had researched what I wanted and had my questions ready. He answered all of my questions and helped to lay out several options. The second time in the store was to confirm what was wanted before purchasing. Our delivery is coming so quickly too. So far we are pleased!

Ty
Review №6

Buck was super helpful and we were in and out with a new mattress in like 10 minutes🙌🏿

Cy
Review №7

The customer service was superb. The sales man was knowledgeable, and the warehouse staff friendly and timely. Great Experience

Cl
Review №8

Jerry Kinion- superb salesman, had a great experience from start to finish, glad I went to MF, he will get my business going forward

Ma
Review №9

When I was getting my bed I told them that I had back surgery and need something that would support my back the best way. The sales associate talked me through every bed and told me his personal experience with certain beds because his wife as well had surgery on her back. He was very patient with me and made me feel very comfortable.

De
Review №10

Christoper Campbell was super awesome! He educated us very well and we ended up purchasing an amazing mattress! We will definitely be referring any friends or family to him.

Tr
Review №11

My experience with Bradley was great. Best service ever. Bradley is knowledgeable on their product. He listened intently and presented me the best product for my requested need. Great price to top it off!

An
Review №12

So satisfied with this place! My husband and I went mattress shopping here and Allan was so knowledgeable and kind, we’re so happy with our purchase! Delivery date is set for this weekend so will be back to update on that :)Thanks Mattress Firm!!Update: Delivery was easy, effortless, on time & very fast. Couldn’t be happier!

Tr
Review №13

Service was great, and Mr. Jerry Kinion was very professional and answered all of my questions and concerns.

Sa
Review №14

Ive purchased bedding from this store five years ago. As always the Store Associate (Jerry Kinion) was extremely professional, courteous, helpful and patient with me. I will use Mattress Firm for any future bedding needs.

Me
Review №15

I really enjoyed my visit at mattress firm the GM he was informative and we felt no pressure to purchase he gave us space and time to be able make informed decision I can’t wait to receive my adjustable base, I will purchase from this location again if I need anything that they sell because of the store manager Professionalism

To
Review №16

Betty was so helpful and kind. She has good product knowledge and good people knowledge too. She was patient wit me and what I needed and was able to direct me to the best product options for my needs. Also Caleb was helpful too. He offered me bottled water and provided me with a rain shield so I wouldnt get wet in the very heavy downpour that came just as I was about to leave. I feel my product was explained and they even have the code on the product so you can snap a picture with your phone and see product reviews. My delivery will be super fast. Next day. The covid protocols were exceptionally followed and I really appreciated that. Great buying experience.

Ha
Review №17

My experience was absolutely fantastic! I was treated with professionalism from beginning to end. He listened to my needs, my wants and respected my budget. Head to Mattress Firm and ask for Bradley, hes the best hands down!

ja
Review №18

I just bought a bed from Mr. Bradley Campbell at this mattress firm. Mr. Campbell was very professional and could sell just about anything it seems like! I had a wonderful and easy experience! 10/10 would recommend this location.

Ta
Review №19

Another great experience at mattress firm! Their employees are very knowledgeable, very friendly and they don’t waste your time . Price range was on point for what I was looking for based on the type of bed I needed. Everyone seems to be out of stock on merch because of Covid ..not here...my bed was in stock and will be delivered in a few days! I was in and out of there in 15-20 mins! Thank you Bradley!

Br
Review №20

My wife and I had a stress free great experience. Dylan was very knowledgeable and had a great personality. Never pressured us and answered every question. we were very happy with our experience and can’t wait until our new bed arrives

Mi
Review №21

Bradley Campbell Was AMAZING! I was going to just settle with a traditional mattress but oh no I was introduced to the memory foam and it is amazing I can’t wait for it to arrive thanks Bradley you really made my Nights!!! 🥰🥰🥰

Jo
Review №22

Great experience! Great team!! Definitely help me out picking out a bed.

Je
Review №23

My experience at this location was great! First I called for store hours ..John answered promptly and courtesy. When I came in the store Betty greet us very professionally show us around she took special interest of our needs. Wow! Betty is great.. love our new purchases.

Gr
Review №24

A great experience bed shopping, an honest sales experience with great guidance on what mattress work for my family. Bradley did great come in and see him for a great shopping experience

Na
Review №25

Bradley did a stand up job. He asked great questions and found a great fit of a mattress for us.

Ra
Review №26

We had a great experience at this location, the salesmen showed us what we wanted and within our price range. I will return.

Jo
Review №27

Caleb was very helpful in taking the time to locate and hold two (2) Sets of Purple Sheets for me. They’re pricey, but you’ll sleep comfortably.

IR
Review №28

Great experience. Came here to try out a purple mattress and was just going to buy online because they have free shipping and student discount, but Betty said she can match anything Purple advertised. She was very friendly and knowledgeable. She was patient even with my 3 and 7 year old kids who were running around and trying out the beds. She not once got on to them and even let my oldest try out adjustable beds. There was a mistake at the end with the delivery fee but she took care of it.

Ji
Review №29

Zachary was very helpful and courteous

Kr
Review №30

Betty, the store manager, was very kind to my son and I when we went bed shopping today. She was helpful, very knowledgeable of the different beds and wasnt pushy in her sales techniques. She allowed us to shop without feeling the pressure to buy or upgrade. We purchased a mid-level twin bed and are very happy with the experience. On top of it all the store was very clean, hand sanitizer was everywhere and they even provided head hankies for us to use to keep things sanitary and slow the spread of Covid. Highly recommend and encourage you to visit this store, you wont be disappointed!!!🌟 🌟 🌟 🌟 🌟

Ga
Review №31

Mattress Firm representative was very knowledgeable, polite and patient with our questions. The choices available made our decision easy. We compared Mattress Firm prices/products from other companies and Mattress Firm had the best offers.

Sh
Review №32

This is the 3rd mattress we have purchased from this location and every single experience has been excellent. Thank you Mike for taking care of usWe truly appreciate you and look forward to delivery tomorrow

eu
Review №33

Cory was awesome!!

K
Review №34

Great customer service by Mr Dedrick Guy but I was expecting my new mattress to be delivered on July 30, 2020 between the hours of 11-3. I called the store around 5:30 only to find out that my mattress is on back order and won’t be ready til August 6. I think that I should’ve received a courtesy call or something.

Jo
Review №35

Had an excellent experience shopping here. Betty Baxter was wonderful. She really took care of me and made the whole bed picking process easy. I came in wanting to look at a certain bed and ended up checking every single bed until I found the one that felt the best to me. Ended up going with a Purple Mattress. Betty was extremely helpful in the decision process.

Mo
Review №36

Mrs. Betty is great and very professional. Very sweet woman that gave all the information we needed to make a decision. She will get my business in the future until she retires

Ro
Review №37

Staff was amazing! Helped me minimize my options to find the perfect bed that was best for me. Would highly recommend getting your mattress here.

An
Review №38

Mrs. Betty was amazing helping me she allowed me try try several mattresses and checked what was in stock. I didn’t want it delivered to my house in fear of it being taken so she is allowing me to pick it up in store I’m very Happy with my purchase and the treatment I got today. Thank you so much for taking the time being so patient with me as I was a lot to handle.

Le
Review №39

Great experiences during very helpful salesman.

Rh
Review №40

Mrs Betty and Mr Joel welcomed me so well after a horrible experience at sleep number shop at Parks mall where I felt underestimated to afford the bed after being welcomed with What brings you here? Miss Betty was really Patient with me and answered all my questions patiently. Mr Joel gave me a great discount on everything. I look forward to enjoying the bed.

A
Review №41

The BEST experience EVER!!! Betty will make your sleeping the BEST you’ve ever had! If you’re like me I hated purchasing mattresses and now that’s not true as long as she’s your sales person! Thank you Betty you’re a blessing from Heaven!

Ke
Review №42

Wonderful experience for my wife and I! Betty and Joel were very kind, knowledgeable and professional. Great Deal on a Purple Bed with spot on delivery on Monday! Kudos to the delivery team as well! Would definitely recommend there as a place to buy!

ph
Review №43

Too rich for my blood. These beds are not cheep at all. But the people at the store are really nice and professional..

he
Review №44

Betty was so kind and attentive from the very beginning. She took care of all our needs and gave us everything we were looking for at a great price! Thank you Betty

In
Review №45

We bought the bed about 3 weeks ago but we didnt like .so we went talk manager Megan. she was real nice and professional person she was smiled make us feel real comfortable. exchanged for us. so we went back but another one reason is Megan was too too nice. we are really appreciate. we are so happy our new bed too.one more time she is super nice person.

St
Review №46

Had an awesome experience with Betty at The Mattress Firm. She was very knowledgeable and helped us figure out what style of bed best fit our needs. She did a great job making sure we got a good deal and even helped us get compensated when the warehouse delivered the wrong color of sheets. We have absolutely loved sleeping on our Purple 3 and would recommend the bed, Betty, and The Mattress Firm to anyone looking for a new bed.

Ga
Review №47

Excellent customer service and great selection of mattresses. Mrs. Betty was a great help and very patient with my parents, as they don’t speak English that well. She is so sweet and kind. God bless her and this store!

J
Review №48

When I went in I was just going to look at the purple mattress and then buy online through purple. When the salesman Joel spoke with me about the mattress and how much quicker i could get it through them rather than the 4 week wait from purple at the same price i jumped on it. Also gave me the same free item purple was offering. He was very knowledgeable about purple mattress. Thanks alot Joel. Now Im sleeping like a baby! Love my purple.

Jo
Review №49

Very nice sales woman, Betty. No pressure, very informative. Let us look around without being disruptive to us making our decision. We ended up getting the purple mattress. We dont know of another place where we could try this kind of mattress, so that was great for us. Very much recommend this place to at the very least come try out the mattresses.

Rh
Review №50

Betty made it really easy to find my new mattress. I gave her my budget and she really worked with me and got me a great deal. Really friendly and great service.

La
Review №51

Salesman was excellent and personable.

Jo
Review №52

Just bought a new purple mattress and my wife and I are very excited about it! Make sure to check out the store off 360 and camp wisdom. Betty is a great sales person and a greater soul!

Vo
Review №53

Mrs. Betty was very helpful and made this experience well worth it!!! Thank you for your excellent customer service!!! I highly recommend this location..

Hi
Review №54

Joel and Betty were so helpful in selling us our king size mattress. Joel was informative and patient with us, and the process was quick. He got us a great deal and our mattress was delivered the same day! Thank you Joel and Betty.

Be
Review №55

Mattress Firm @ Camp Wisdom is open to serve our customers . Our store hours have been adjusted for this season of our livesOpen @ 11:00AM and closing @ 7:00 PmMon/SatOpen 13.00pm/5.00PM on Sunday !See You There !!

sa
Review №56

What a great experience! Betty was the greatest salesperson to deal with She was not pushy and let my husband and I choose without being stressed having someone over our shoulders! If you are looking to purchase your next mattress go see Betty!

Ky
Review №57

Great customer service fast and friendly.

V
Review №58

Our sales associate, Mrs. Betty, provided top notch customer service! She was very patient and very thorough in her explanation of mattress features. She even explained the health benefit of sleeping on your left side--youll have to stop by and see her to find out...😊Thank you, Mrs. Betty!

Ja
Review №59

Betty was so personable, helpful and so nice. Her customer service was above and beyond. She really helped us find, and decide on the mattress that best suited our needs. We went with the Purple Mattress. I highly recommend both Betty and the mattress!!!

Ge
Review №60

Betty, the sales reps was great! She helped me select the perfect mattress for my mother in law. If you need a mattress go see her she’ll help you make the right choice.

Jo
Review №61

Miss Betty was amazing! She was so nice and super informative. I’ll be sure to let my friends and family in need of a new mattress know to come to her first!

Jo
Review №62

My wife and I were not really in the market for a new mattress, but thought we’d stop in and look around. Mrs. Betty allowed us to “try on” many mattresses and helped us select a mattress that would work for us. It was so comfortable! It was then we realized, yes we were in the market for a new mattress. Mrs. Betty helped us through the entire process, making it so easy!

Ra
Review №63

Purchased a Purple mattress with help from Joel. Great service and he wad very helpful. They were able to locate the mattress we wanted in stock at another store for faster delivery.

Je
Review №64

Walked in wanting to test a purple mattress walked out purchasing one! From the second we walked through the door Betty stood up to greet us and welcome us in. We explained what we were looking for and she walked us over and explained all of the mattresses. She then allowed us time to test them and discuss which ones we liked the most. She assisted us in getting the best payment option and also discussed the other things we could purchase throughout the store. She has a charming personality and felt as though she was family. She was not pushy at all and made us feel comfortable with our purchase! I truly thank betty for all that she did. Mattress firm should know they have an amazing employee who helped us make the best informed decision. We walked in not expecting to spend a dime and walked out perfectly content spending quite a bit! Thank you betty, you are the best!

Ma
Review №65

Betty was very helpful and gave excellent service! She helped us choose a great mattress and we are excited for it to arrive!

Sa
Review №66

I cannot say enough nice things about Megan Warren. She assisted me on several occasions and both times were absolutely a great experience. I have already recommended this place to my peers and friends. All I have to say is that the company made the right move by hiring someone with her talents and honesty.

Ca
Review №67

February 9,2019 Betty J. BAXTER Awesome Great Customer service Skills the very best I have had in a long time very knowledgeable and friendly over the phone and also in person I would do business with Mattress Firm again just because Miss Betty Baxter was so so nice and very helpful thank you Miss Betty I recommend this place to anyone who is looking for a good mattress and please ask for Miss Betty Baxter. Thank you so much Miss Betty Baxter for being so helpful Helen Burns

Ed
Review №68

Awesome experience. My wife and I went to just look and Betty had us sold with a mattress and a power platform before we knew it. We were in the market for a new bed, so it fit. Very low pressure and she helped us find a bed that would fit our needs.

Pa
Review №69

Bradley was extremely knowledgeable and professional!

Ju
Review №70

Very helpful staff. All my questions got answered. Did not get the pressure to make a purchase. I appreciated the professionalism, and the demonstrations Betty did for us. I purchased a purple matress.

Je
Review №71

Betty was wonderful. Took her time to help my duaghter find the perfect mattress!

Ke
Review №72

Betty was awesome!!! She helped me pick the perfect mattresses for my children and gave me a great deal! Totally great painless experience after a long day working.

Ma
Review №73

Megan was wonderful! She helped us stay within our budget and we got a great mattress. Store was nice and clean and very presentable. Megan is the store manager and you can tell she takes pride in her store! Definitely recommend to anyone looking for a new mattress!

Da
Review №74

Betty was an awesome lady, she helped me and my daughter purchase a wonderful bed for both of us. Highly recommended

Ma
Review №75

Our Sales Associate was Betty Baxter who was outstanding. She explained everything about our purchase in detail, helped us with all of the paperwork, and even followed up with us to make sure that we received the information about our delivery time.

Wa
Review №76

We just purchased a new mattress from Betty at the Camp Wisdom Store. Betty was great!! She gave us just the right amount of information to make a great decision!! Thanks Betty!

Al
Review №77

Betty was absolutely fantastic! She helped us find the perfect bed & was so wonderful to work with! Highly recommend!

Je
Review №78

Betty was patient, asked all the right questions, and more importantly... FOUND US THE PERFECT BED!! Thank you so much!!

Sh
Review №79

My wife and I walked into the store to get a education because we are starting the process of getting a new bed. When we came in the store we asked for an education... Megan Warren was the person giving us our bed demo. I had no idea that there were so many things to consider when buying a bed. Megan did an amazing job helping us- when we are ready to purchase, it will be at Mattress Firm. Thanks Megan.

Sh
Review №80

Betty is Pretty awesome. Mattress firm is lucky to have her. 😍😍

KR
Review №81

Went into the store tonight trying to figure out what mattress was best for my daughter. Megan was extremely helpful! Super Personal and gave us great choices!!!

St
Review №82

Betty was a pleasure to work with. Very professional and knowledgeable. We never felt pressured or sold. I highly recommend her.

ir
Review №83

Betty was very friendly informative and helpful. I will definitely go back for additional mattresses when needed.

De
Review №84

Cant wait to get our new Purple Bed, thank you Betty for your knowledgeable and professional service.

Ba
Review №85

Mrs.Betty was awesome Greeted us with a smile and helped us picked the perfect mattress she was very very helpful we also purchased a mattress protector.Thank you Mrs Betty Awesome customer Service.(Barbara & Gary Jolivet)

Ki
Review №86

Awesome experience with Jeff!! He is definitely a mattress expert! Took his time with helping us find the mattress that meets our needs along with giving us the best deal ever!!

Ty
Review №87

Had a great experience. They was very professional and nice to my family.

ph
Review №88

We had the best service ever ! Mrs Betty is amazing ! Her knowledge was next to none, best purchase we made since moving to Mansfield.

D
Review №89

Fabulous experience with Betty at the Camp Wisdom MF. Very professional and attentive. I highly recommend visiting and purchasing from Betty.

Pa
Review №90

Betty was so nice and informative about the products! She will get you what you need.

Va
Review №91

Looking to purchase soon! Great service and great prices.

Ev
Review №92

Ms. Betty was knowledgeable, patient and friendly. Made the bed buying experience easy.

Po
Review №93

Went in to purchase new mattress and had the pleasure of being assisted by Betty..She was kind, very knowledgeable, did not pressure us to get the sale..such a great person, provided exceptional customer service..

Tr
Review №94

Betty did a great job of helping us find new beds she was very nice . We are very happy with the service we received from her . If you need a mattress come see Mrs . Betty !!

to
Review №95

Betty was awesome!! Best customer service and very friendly! Can’t wait to have my new bed delivered!!

At
Review №96

Great location with great staff, they really helped us narrow down which mattress to go with ended up getting the purple mattress.

Al
Review №97

Shanyce & Megan were awesome! When I walked in they had big smiles and were very friendly! Customer service was great and I got a great deal on a mattress, 2 pillows and mattress covers! Thanks Ladies!

Ra
Review №98

Excellent service and great selection of beds!! We had fun working Megan in our search for our new bed! ☺️

De
Review №99

Thanks to Meagan for staying late for us and all the help choosing the mattress and pillows! Your customer service skills are over the top! Happy customers!!

Za
Review №100

Mrs. Betty is the absolute pleasure! Her knowledge of the items is awesome! Very personable and professional?

Information
18 Photos
100 Comments
4.8 Rating
  • Address:5220 TX-360 Ste 140, Grand Prairie, TX 75052, United States
  • Site:http://stores.mattressfirm.com/tx/grandprairie/mattress-stores-grand-prairie-tx-5379.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=dallas%20tx&utm_kxconfid=uflnw2ovk
  • Phone:+1 972-602-9830
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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