Assistant Manager : Incredible!Shopping Experience: Great variety, Cl era an, Organized, Fun and GREAT CUSTOMER SERVICE!Price: Fair, with some discount steals!Management: Can’t say enough about Mrs. Felicia Kemp. Knowledgeable, Kind, Quick, Proactive, Interactive, Positively Infectious, and Commanding! If she’s not making at least $70k/yr someone hire elsewhere, total treasure. Her team admired her and will follow her lead any and everyday!Thanks!!PS: Enough with the ‘masks’, mandate was lifted, NO reason to insist that immunized customers subject themselves to this atrocity.
While its not the California Homegoods store there was still some nice items. But Ive already been to two stores and you definitely can learn from the Orange County California stores....Which are Super stocked with amazing things to buy always spending over $500 in California. Here very understocked plus both stores were messy and trinkety looking items, but I did buy this little treasure
This store is always clean and well stocked. You can definitely spend a lot of time browsing here. I bought a small table and they took it to my car and helped me load it up.
This is always the first stop for home items and I shop multiple locations. The selections are always changing and reasonable priced
A cool place. My first time there. I got a great deal on 1000 ct sheets🙂
The store was very clean and organized. Had great selection. Though some spots were a little over stocked, everything was in place and organized. Went on a Thursday night and checked out quickly.
This is a good place to stretch your legs. Great design furniture store. I was welcomed as soon as I got in the door,and through out my stay. There are so many beautiful things with great prices. Great hand made designs, with one of a kind look. Check the clearances they are priced right. More outdoor furniture than any store Ive been with a different twist... go check it out😳 Ill be back...
Very nice staffing, from the entrance, very helpful! I appreciate ms.felicia her experience and expertise is priceless, Thanks so much for a new transformation!) Mr Gerald ( marvelous in helping load items) And Ms Anita, great sales assistant!
Glaas and fragile products on top of each other sets on glass shilves some of which broken already.
It was a bad choice to buy here.I told my aunty to try home goods and it was the worst recommendation. My aunty bought 4 items and was impress with the choices but the cashier only place 3 items in her bag. So my aunty went back on her own. She was adviced that they would need to investigate and it would take a week and so.... They can have that $6 shower curtain clip. I am ashamed to even have recommended them.
I enjoyed shopping in this particular store cashiers were super nice 👌 found a lot of goodies🙂
Nice selection of items. Quality doesnt match prices
I like shopping here. Some stores have a better selection than others.dkme items are cheap and priced too high.
Always love to browse Homewood. They have plenty for the eye.
Good personal they have great stuff I like this place
Best place to get things at a discount. Clean and helpful staff. Only thing is the lanes are way too small for the carts they have. No one ever stays on the right a way.
My wife and I had a #5 meal. Delicious value. Ample free parking.
I would like this complaint to be escalade up to Management about my experience in the Grand Prairie location in Texas. This incident happened about 3 weeks ago. I visited the store on a Friday afternoon and purchased 2 oversized floor length mirrors. (36X72) . I did a paid hold and told the young lady that I would pick them up 3 days later. i received a call from an associate 2 days later asking when I would be retrieving my items. I advised her i would need an additional day from the original date on the receipt. She said she would note this on the hardcopy. I arrived the morning of with a u-haul truck and helper, only to discover that Tish/Trish, the store manager had returned my items and sold them to another customer earlier that morning. I was very upset #1 because I advised when I would be picking up my items #2 The manager should have called me to let me know she returned my items prior to me arriving with a hourly rate truck. #3 The manager customer service and response to my reaction was unprofessional. The items are paid, but I do understand that HomeGoods is not a storage facility, absolutely! But Home goods also should understand sometimes the items that are purchased are larger than most and cant be loaded at the time of purchase. The system had a glitch and was unable to transfer my funds from the gift card to my credit card, so I had to receive cash. ($700) after waiting for almost 40 minutes As an interior designer who spends thousand(s) of dollars at your retail stores this was by far the worst experience. I hope your office takes this matter serious and uses this incident as a training opportunity for the manager involved. Everyone else in the store was very helpful and kind, especially the manager named Crystal.
The staff was very customer friendly, all was willing to help. OMG! the prices were amazingly affordable.
If you know how to build or small projects for your home. This is truely a place to come to
This HomeGoods is extremely neat and well organized! I always find something good here.
Lots of goodies, and the salespeople are very friendly and helpful!
You gotta fine the right sales floor person to find what you want, the two young girls had no clue what I was looking for or where it might be. Come to find out we walked by it 3 times an older supervisor was able to find exactly what I needed!Nice store I made two more purchases of other things, great service!
Able to get 2 LED lanterns for a good price for my wedding decor. Made of a heavy metal too and not cheap plactic.
HomeGoods was awesome we went to the one on Mayfield Road East they also have a Ross and a lot more stores I dont know exactly how many but a lot
You can not get through the aisles with a basket. They have stuff everywhere with no space to move around.
I like this place way too much! They ring you up pretty fast so the checkout line shortens very quickly.
L9ve this store so much here!
Love this store, you never know what you are going to find!
Found exactly what I was looking for. They have wide variety of home goods. A little more expensive, but worth it.
We found what we were looking for within our budget.
Nice store.lot of varietyMost people wearing masks.clean store
I Love This Place!! Customer Service AndQuality Is Great! Everytime I Go Anita AlwaysGo Out Of Her Way Too Help Me! Thank YouAnita!
Nice selection, not so great help.
Not the easiest back but not that bad just watch out for the polls.😉
Great store with everything you you could ever want for your home....huge selection.Some items are overpriced but most are great buys.
I can always find something...I didnt know I needed. Occasionally, I find what Im actually looking for. People are nice, checkout is relatively quick, just check for peak hours and go accordingly.
Great finds today 👏
My 1st time visiting I didnt purchase anything but I definitely love the store and the ATMOSPHERE. They have wonderful customer service as well❤
Great Homegoods in Epic West (near IKEA)! Very friendly & helpful staff! A+ service.
Store is so clean and has great inventory
Loved the store with a variety of home decorating items.
One of my favorite stores and this particular location always seem to have what Im looking for.
Im sure its because of covid-19 😷 and so much of their merchandise is imported. Their inventory is really low. Forget about pots for plants indoor or outdoor. There are none!!!Other than Christmas decorations the inventory seems very much the same each time I have shopped there.😖I did find some really nice Christmas decorations especially, the FAO Schwarz collection.🎄🎀🎅Previously, this has been one of my favorite stores to buy pots at so hopefully, it will get back to what it used to be.
Awesome place for almost everything you need for your home...amazing cushion softly pillows for your bed and comfort of your couches. Night lamps and toys!!! Even dog clothing yayyy
This place is okay, but for a newer home goods it’s not my favorite. They don’t have a huge selection of things. They also need to have better customer service in regards to when THEY screw up.
The manager Glen, was so helpful! We needed an additional lamp and he called all the stores in the area to see if he could locate one for us. The first thing I noticed when we walked in the store was how immaculate and clean it was. Also extremely organized. We were super impressed with the store and would recommend it to anyone looking for home goods
Very good place to buy almost anything for your home and at great prices compared to other places.
They have a lot of stuff...... but prices are not all that good
All things for home at perfect price.
Store is laid out like a maze ... difficult to navigate ...
Great candles, long burning with different scents.ADA compliant with ample free parking.
Great! Always find things needed for the home 🏡.
Great prices.
Staff very unfriendly. 3 hanging out talking in an aisle, definitely not working. Wouldnt even move so I could go down the aisle. Really bad customer service
Have the fanciest home on a budget..this is my ho to place.
Whats not to love!!
Prices were great, but the store layout and set up were disastrous.
So much cuteness in one place...nicer than Ross, but you will pay more!
I love this place, For home goods forget Walmart This is the place to go
I was so excited when they opened BUT ... this one employee I always have problems with especially with my kids! I dont think I will come back to this location! At all! I would rather drive 30 mins to a diff location to be honest than to feel like I should b on my toes every time Im here with this lady working here especially if this wasnt the first time this happened to me. Bye home goods! 😠👎👎👎👎👎
One of my favorite places to shop always the first stop LOL... Totally awesome selection of Easter goods for all rooms of the house. The store is always pretty darn neat, and people are friendly. Kudos to the buyers and the staff at HomeGoods!
I love this place $374 later....I came in for bed sheets...how did that happen.
Found some really cute things today!♥️♥️
Good stuff
Good stuff
Great products at treat prices. The staff is extremely friendly and helpful ALL the time
This is the first time I have been here since it opened. So much selection! I could go everyday and find new stuff everytime. The store is very clean and the staff are great!!
I love the store ....
I went in to see what the place was all about. Wasnt thrilled with anything. I doubt ill go back.
Its not quite as big as other locations but it is very well kept and clean.
Great location, great products, organized, and amazing customer service!
I love homegoods
I was excited about visiting this store, but I must say that my visit was very unpleasant. While the store cashiers are polite, the white female manager is not. She is very rude and gets angry when seeing people that are not their race. It is very offensive. Out of all the Marshalls/Homegoods/Tjmaxx, this is the worst one. I suggest everyone to go to the one in Mansfield, it is bigger as it is combined with Marshalls, you will have much better experience shopping there.
I am posting a review as someone who has TJMaxx/Marshall’s/Homegoods/Sierra Trading Post Credit Card Holder.This store has very limited selections with some ok cashiers and very rude managers. They refuse to take returns made within 30 days (per return policy) and one of the old white manager lady with glasses seems very rude to certain groups of racial people. Gets really angry when seeing certain race of people and talk very rudely.My tip for you is to stay away from this store and go to the Marshalls and Homegoods in Mansfield, they have more and better selections, as well as way better team.Never have I ever been to a store that the employees including managers treat someone so bad like that. If you have credit card from TJMaxx/Marshall’s/Homegoods/Sierra Trading Post, you are blessed. When they refuse to take your return within 30 days, simply talk to Synchrony Bank (the card issuer), they will help you.
Lots of stuff! Staff was nice, store was clean
Scouring homegoods stores around town has almost become a habit. This one just opened over by 161 does not disappoint. Lots of isles have clearance merchandise at pretty good discount prices. One of the largest stores in the area for sure.
I was excited to go to a Homegoods location that is closest to my house, compare to the Marshalls&Homegoods in Mansfield. I attempted to return an item I purchased within 30 days. Two cashiers refused to return the item for me, and when the white lady with glasses- the manager came in, I was scolded and yelled at. I will not be back, but rather go to the one in Mansfield instead.
Friendly associates and nice store with good selection.
Excellent
Great prices. Lots of things to spruce your home up!
Absolutely love Home Goods. This is a new store and it is AWESOME!
Found the best deals on accent furniture
Great store when they have sales
One of my favorite places to shop! I never leave without buying something and I have gotten some great buys in This store!
Nice place to shop
Good array of product to choose from. Spend all day there LOL
Nice items in the store
Lot of every thing
Nice