Called about a used vehicle on-line and randomly connected to Alex. I highly encourage you to ask for him! He walked with us every step of the way in our purchase. Love our vehicle and it has been everything promised, so far. I loved the entire atmosphere of Dinsdale, they treat you like friends and open the door to a very welcoming space. No high pressure, friendly. Ive heard their ads about giving back to the community and they really do walk that walk.

Excellent experience. I needed some warranty and non warranty work done on my vehicle. I was given a loaner vehicle while mine was getting worked on. Cliff Beacom was my service advisor and he walked me through what was wrong, what needed done and what was covered under warranty. I agreed to the repairs and they went right to work. I couldn’t be more pleased with my service. Hands down the best experience with a service shop. Thank you!! I absolutely recommend TD Automotive!

What a great place to visit and have your Car or Truck serviced. I give it 110%.People here always treat you like family.

Very pleased with our purchase. Our Salesman Alex Sackschewsky was amazing and worked with us. He bent over backwards to make our purchase a great one and got us a fantastic deal. If you go there to purchase a vehicle ask for Alex. He will treat you right.

Alex Sackschewsky was the best ever! He knew exactly what we wanted and picked out the vehicle that my wife immediately fell in love with. He was super and I highly recommend him. He was honest and worked with us to make sure that we drove home with that specific vehicle. Most vehicle-purchasing experiences seem to always be such high-stress and high-pressure situations, but not here. It was very stress-free and may I say, even a relaxing experience! Thank you Tom Dimsdale and Thank you Alex Sackschewsky for making the experience a lovely one!!

Buying process was easy and we got our truck delivered which was great. We didn’t have it very long until we found out the bearings were completely shot so after an expensive repair we definitely didn’t get as good of a deal as we originally thought. I feel like the service department should have caught that...Edit - The dealership reached out in response to this review and after submitting our receipts gave us a full refund for the repairs! I can now highly recommend them as standing behind their vehicles.

Having routine maintenance done is easy. I drop my vehicle off for the day and I get a ride to work in the morning and back in the afternoon. Super nice!

Shawn was fantastic & very personable! When I found out it was going to take longer than I planned, he got me set up with a car so I could get my daughter to her MRI. Even though they were 3 people short my experience was a good one and I have already reccomend you guys! I will be back for sure!!! Thank you for making what could have been a bad experience & turning it into a wonderful one!!!

Food trucks were great. They should have set up more tables and chairs so you could enjoy your food there.

It was very fast and efficient with the paperwork and getting our new vehicle ready. Very friendly service by all the staff and the waiting room was very pleasant and offered refreshments while we waited the short amount of time we did. We have always been very pleased with the several times we have purchased from Tom Dinsdale.

First of all when reaching out to the service manager, Lynn Wilson, he was able to work me in right away which was great customer service. Once the techs looked at the pickup, they had to really search for the root cause and appreciated their efforts to resolve the issue.

Once again, the Tom Dinsdale Service Department went far and beyond the call of service. I drove over a huge staple and limped into the dealership. The tire ruined, Shawn ordered a new tire to be delivered the next day, the department immediately replaced the flat with my spare, and I was able to return to work in no time. The following day I dropped my car off for a new tire and an oil change. Gary cheerfully gave me a ride back to the office and by days end the huge staple was a distant memory. I will never do business with another dealership. I have always been 110% delighted with the sales and service at Tom Dinsdale Chevrolet Cadillac GMC.

Sam was very knowledgeable about the vehicle. He explained all of the features and told us to call if we had any questions. Shallyn helped us decide which financing was best for us.

Everyone we worked with was extremely helpful and was honest through the process. The two women we worked with (Kayleigh and Kori) were excellent! We really appreciated the discounts that were offered for teachers and police officers. That is a rewarding perk!

We made an appointment to have a new tire put on our truck. We arrived 15 minutes early for the appointment. After waiting in the receiving bay for almost 20 minutes we were finally helped. Even though we had an appointment there was almost another hour of waiting before they even got our vehicle in. They to issues that I have are: 1 if we have an appointment why do we have to wait another hour after that appointment for our vehicle to get in. 2 The individuals at the service desk act like they are doing us a great service by waiting on us. If this was not the certified Chevy dealer we would not go there because of how the service department treats people.

I have nothing but praise for Dinsdale Chev. Nick Harris who was our sales person did a fantastic job. We purchased a 2003 Silverado 2500hd. The team did all the fixes that were needed then some!!! My wife and I think the world of Nick and his boss. We drove 400 miles from Colorado to purchase this truck after our original truck was stolen and drove the new one home. It drove beautifully with our car on a tow dolly behind. Again Nick thanks for all help!!!

When I called to make my appointment I asked about a loaner vehicle as I live out of town. I was assured it wouldn’t be a problem. My appointment was scheduled over a month out because of Dinsdales lack of availability. I took the first open appointment five weeks after I called in. The day before my appointment I called to confirm and again asked about a loaner. I was told it was noted that I needed one and one would be available for me. When I came in to drop my vehicle off I was told all loaners were gone and I was told loaner vehicles are subject to availability. NEVER WAS I TOLD THAT! NOT ONCE! I received a shoulder shrug as a response when I explained this. I was told I could reschedule but they were busy and the next available appointment was in July. That, to me, is unacceptable. And should be unacceptable to any company that has any customer service standard.

I loved this place we got a 2011 Chrysler 300c . We had a appointment at 10 a.m. they called us to ask if we were still coming. Had a car already pulled up for us that we said we liked had everything all set up and ready we were all done by 11:15. There was no pressure no hassle no waiting for approval it was amazing. We had multiple choices of free drinks, snacks and they had a play area for kid. And the warranties they have are outstanding. The customer service is unbeatable. I totally recommend this place 100% we went to the Toms Dealsdale across from the main dealer.

I was told it would be a week and it was only 3 1/2 days. Awesome!!

So quick and easy! I didnt even have time to finish my cup of coffee! Could have brought my kiddo since they have a beautiful lounge area and a kid friendly zone. Very impressed with the staff and the cleanliness!!!

Tom Dinsdale is a good guy who does a lot of charity work and is involved in the community 😀 they have many great people that work there and they are honest and fair

I was a little disappointed that the dealership didnt have a record of my reward points. Therefore, I had to pay for my service. Hopefully, this wont happen again.

Shawn Fletcher was the Advisor. Hes always very helpful and answers any questions that I have. He took the time to help me with setting the bluetooth on my cell phone to the car system so that my new phone is connected and working. I always appreciate the advisors willingness to make me feel comfortable asking a question. The Multi Point Vehicle Inspection report is most helpful and explains the status of the car. Thanks to Shawn.

At some point in time you started taking appointments for oil changes. I was told since i had none, i would have to make one and come back. I told service writer i would just have it done in my home town. He got with the service manger and they were able to work me in. Great, problem solved. I like the appointment plan better anyway now that i know about it.

Took our car in at 11:30 for a 12:00 appointment. Asked if it would be done by 3:30 as I had a 4:00 appointment. Went to pick up at 3:40 and they hadnt even started on our car.

The service department is very professional and knowledgeable.

Friendly service and nice atmosphere while I waited for service o be performed.

I cant imagine giving a 5 star to a car dealership but they had very nice people and I think they gave me a good honest deal. So, 4 and a half stars for that. :)

Was great to work with Alex Sackschewsky they made the process of buying a truck easy and we’re not pushy as I was looking for something that felt right and was taking my time would recommend to anyone looking for a vehicle!!!!

Sales department at Hundai were friendly and very laid back. The finance people at the Chevrolet side (where out loan was processed) were super friendly and made it a very easy and pleasant experience. I will certainly shop here again.

Great service! Fast and courteous!

I knew what was wrong with my vehicle per diagnostic, called the dealer where I got extended warranty to see what was covered before scheduling service. Was told I could take it to any ASE certified dealer for service. When I made the appointment I mentioned all of the above, made an appointment to get it fixed. They said ok we will have it done by 1:30. I call to check that it would be done by that time and no one knew about the warranty. My car did not get fixed and once I showed up to pick it up because I did not have time. I did not know where to go or what was going on. Once in, I mentioned I came to pick up my vehicle, I just got my keys and no one came to talk to me about what was going on or if I could reschedule.

Don’t expect them to stand behind their product. 9 months in on a used 82k(new) dollar vehicle with 128k miles and the engine blows. Chunks of metal clearly visible in the intake. No warning- even with a blow engine- no check engine light. I called the dealer to see what they could possibly do to help us out and get pawned off multiple times. I got told that they were talking to the general manager and the used car manager and when I called back 4 days later neither one of them had heard anything about the problem. Buy the warranty and pray to God they stand behind that because GM products are junk. This review never would have been posted had their follow up on customer service and getting back to a distressed customer been more timely and handled in a more compassionate way. I understand what I got into with not buying a warranty on a GM product, but their compassion and customer service is lacking big time. Sadly, I will never do business here again, nor will I ever recommend them to anyone. It’s all about the all mighty dollar!Updated to add the last thing the New car manager said to me was, “Are we done here?”

I am very pleased with Dinsdale. Very thankful that they came to get my vehicle when it needed warranty issues taking care of and also to bring it back to me. Thats great customer service! The driver was very friendly! Dinsdale has been great from day 1 of us buying our new GMC XL. I highly recommend buying from them and I recommend them to my friends and family!

Extremely disappointed. Poor communication regarding when vehicle would be ready. One of my tire sensors had gone out. Service tech checked price and I told him not to replace it. I was stunned when I picked up my vehicle to find that the 3 other sensors, working when I dropped my vehicle off, are no longer functional.Needless to say, I will no longer have my vehicle serviced at Dinsdale in Grand Island, NE.

The friendliness and accommodationing attitudes of the staff are by far and away TOP notch!!! A bad day beaking down on the side of the road, leading to a tow to Dinsdale was turned around by Diane and others. Unfortunately the outcome of our car trouble went from bad to worse, but thankfully will be covered by warranty. We were grateful that they were able to squeeze us in without an appointment, get us diagnosed, warranty approval, and a loaner car to get us back home!!! They were apologetic that we had to wait, but we left with answers, a solution, and a safe loaner to get us by!!!

Amazing customer service!!! I am so pleased with my car purchase! Friendly service, clean car, amazing sales!! Alex your the best!!! I love the car!!! Thank you again!!

Service was quick. The customer lounge was a nice place to wait for Service to be completed.

They always do any amazing job on my truck. I would not take it anywhere else. Thanks for all you do

Barely made it to the gas station with provided fuel. They wouldnt even replace a $17 hydraulic hood support or change a brake light bulb. The sales manager said he would be losing money at that point, even on a car that was already listed above its value. They said the car had clean carfax, but wouldnt show me. Wouldnt budge on price because it was a one-owner. Well, the only previous owner managed to back into something hard enough to deform the bumper and scratch the paint a little, even with rear sensors. After the cars dealership buff job wears off, youll notice its not in as good of shape as you thought (when buying used). Im getting my next vehicle somewhere else. Spend less on advertising, more on replacing vital, inexpensive parts. I honestly miss my old Cadillac. At least it was maintained properly. They said my trade-in (shown below) wasnt worth anything before they even looked it over. If you want to drive away feeling like you got a good deal on a reliable car, go somewhere else. I ended up with a decent car, sold to me by a horrible staff.

Purchase could not have gone any better. Called the dealership after a filtered search on autotrader found what I was after in my back yard. Salesman brought truck to my house that day. Drove it around the section, said I would take it. Paperwork was done the next day (Saturday) and salesman brought it and truck back to my house. Easier than buying groceries.

All service staff very cordial and answered all my questions

Excellent service . Great place to have vehicle worked on. Beautiful building and nice customer care.

Extremely helpful! Very pleasant. Thank you.

I took my car in early as I needed by noon, and they made that happen for me!

Dave at the Collision Center was extremely helpful! I feel he went over and above to make sure our repair and subsequent oil change & tire rotation was completed quickly and professionally.

Staff were knowledgeable, not pushy, really interested in what I wanted, helped review discounts, and got a fabulous new crossover.

They always treat me right and they are all so polite ever want to buy a car go there

Great people to deal with took care of me

Very good service! Everyone I met was very kind and professional! I wish I remembered names.

Very friendly sales staff and Corie was fun to deal with really good at her job in finance over all everything went smoothly and was very easy and fun,hats off to Kalie and Corie

I got a nail in my tire and was able to get right in. Through no fault of Dinsdales and due to COVID they are short mechanics. Since I wouldnt get my car right away they put me in a loaner car and I was able to get to work with minimum down time. Ive had experience with 3 dealerships in Grand Island and this is the best Ive been treated.

Very good. Saw it needed done, got right on it.

Everyone was very easy to work with, from the service coordinator, payment desk and the courtesy driver.

Checked tire monitor system, balanced pressure in tires. No charge for time.

Very happy with my recent visit. Was given a loner vehicle to use with very little hassle all employees were friendly and helpful. Will definitely consider this business on future purchases.👍👍

Did the requested maintenance and replaced broken antennae, Maintenance to transmission resolved vibration issue.

Called about Xm not working. Called twice. After discussion on phone They agreed to look at. Got to shop and they put on scan tool. No codes and everything up to date. Nothing could be done. So need to go back when acting up was told. This will be difficult! Asked for truck if have for a day or more need. Was told get me one! Thanks Travis the tech

Sam Reynolds, my salesman, was very intent on finding a vehicle that would meet the criteria that I had given him. He followed up well and followed through on his commitments to me. Sam gave a thorough orientation on the new vehicle with as much time as needed, he never made me feel rushed. The entire staff was very friendly and accomodating. This was a good purchase experience.

We always have a great experience and they have done great with our trades when purchasing a vehicle. Many know us by name and treat us good thats why we keep going back!

Friendly front desk, very clean and efficient ran service department.

From the time we stepped foot on the property, we were immediately made to feel welcome and comfortable. The entire sales / purchase experience was truly five star!

My Service Advisor, Craig Korte, took the time and effort to diagnose my issues with a non-operable sun-roof on my 2016 Tahoe and explained my options. Although the issue was not resolved unless I spend almost $300 for an issue that Chevrolet needs to take ownership of for their lack of concern with their quality problems unless of course, its a Govt mandated recall.

Always polite and service is also above and beyond. Very nice and neat inside as well. Always a pleasure.

We had a great experience working with Alex as our salesman. He was very educated and made us feel very comfortable knowing we made the purchase at the right dealership and that they stand behind there vehicles. We will be repeat customers.

Alex did an amazing job! He was easy to work with and very professional. I would definitely recommend him! This was our first experience with Tom Disdales and the whole process was smooth and fast! Alex was definitely a HUGE factor to why we bought there! Great job Alex and keep up the good work!

Was in for a regular servicing, oil change, etc. Plus, I had a request. I found a bolt on the garage floor under where my car was parked. The request was that they would look for the place where that bolt belonged and thats what was done. The small rattle I would hear occasionally has not been heard since.

Apsolutly love this place!!! They can do no wrong in this guys eyes.. Thnx Cliff & staff👍

I had a tailgate rod break, they fixed it immediately.

I have worked with the Dinsdale staff for many years and have never had a bad experience.

I have always been pleased with the service and the staff at Dinsdales.

Had an appointment on tue at 2 pm to check my brakes didnt receive a call back so went in friday afternoon and they had not looked at it.

They let us know that it was going to be a few hours. I did get frustrated a bit because it was taking so long, but part of it was I had two younger children with me. They were getting bored. We were given a loaner vehicle to drive to get some lunch. Next time I will go by myself or ask about a loaner to come back to Kearney.

I had a timing chain break and was unable to start my vehicle. I call Cliff Beacom and he took care of the tow job and set me up to get my car fixed as soon as possible. Jerry Kleine was the mechanic and he did a great job getting my car back on the road. Thanks! Guys.

The only thing I can suggest to improve is as soon as I drove in I sat In my car for 5 minutes, and didn’t get approached until I got out and stood around another 3 minutes.Once I got attention, it went well...

I spoke with Hyundai customer service and they informed me of my bumper to bumper warranty on my vehicle but when I call this dealer, they inform me the warranty doesnt cover my exhaust issue due to normal wear and tear and the inspection and diagnostic is also not covered but Hyundai tells me it is. I have had nothing but lies and issues with the dealership since my purchase 3 years ago. I would not and will not recommend this dealership for anyone. If you want a good and honest Hyundai dealership, talk to sid dillion in Lincoln, ne. I believe the only thing tom dinsdale cares about is getting your money. Warning, stay away from these crooks.

This is one of the best dealership in the country. They are friendly and very courteous. Most of all honest. Scott and Shawn in the service department are fantastic.My van unfortunately had to go in the shop. The good thing was, it went to Dinsdale GMC. Scott took really great care of me again. Thank you to all. You are the best

HAD A GREAT TIME AS USUAL MY SALESMAN TAKES CARE OF ME!

Dinsdale’s always provides the best service and it’s greatly appreciated !!!

Anyone in the market for a car should give these guys a look.....you should get them more cars to sell

I live in Colorado Springs, but travel to NE often..have found TD to be the best, & economical provider of service for my GMC Yukon. This is my 4th Yukon so have lot’s of experience with Dealers & Service. TD provides honest & reliable advice & service. I will be looking to them to provide me with my next Yukon

Friendly staff at all levels. Easy to work with as live 30+ miles from the dealership and usually need a loaner. Very accommodating!

One of the best car buying experiences Ive ever had! Our saleswoman, Kaylie at Tom Dinsdale was very efficient and professional, and I would highly recommend shopping with this dealership. This was an extremely easy process!

The salesman was awesome and the hole sales team was easy to work with

Went well despite vehicle availability.

Our salesperson was very pleasant, knowledgeable, and friendly. We had to wait almost 3 hours to get in the finance office. Once in the office the employee was borderline rude when explaining things, talked negatively about my bank, etc. They did stand behind the air conditioner that didnt work which was nice. Currently been waiting almost 2 months for a refund on the GAP policy I purchased while I was there. Everyone seems to blame it on someone else as to why the refund cant be sent.

The service department was excellent. Brought vehicle to get diagnosed and they were able to fix the problem immediately

My husband and I were on a very long road trip from Chicago to Seattle, through National Parks, and onto many side, lonely roads. It was great, but in the middle of nowhere our cars oil light went on to remind us that it was time to change the oil SOON. It was the weekend and we literally were nowhere near a major town. We hadnt put so many miles on the car at one time yet (5400) so even though by late Sunday we were 1 1/2 days out of Chicago, we thought we should stop. Tom Dinsdale was the closest Cadillac dealer off I80 in Grand Island Iowa. It was Sunday and we were so pleased to get a chatoption on their website and someone was there to take all the info from us and was able to book a service appointment for Monday morning! We brought it in....they had a shuttle to take us to a local restaurant for breakfast while we waited, and in 1 1/2 hours, we had eaten, the oil was changed, tires rotated, fluids topped, car washed ...... EXCELLENT service....best weve ever had. All personnel were kind, efficient, professional. I have never written a review for a dealership, but the staff deserved the 5 star rating. Thanks again.

Working with the body shop/collision repair is always a pleasurable experience. They do excellent work and are extremely knowledgeable. Dave and Rory make sure youre treated right.

The Dinsdale Service Team did a outstanding Job as they do every time they service my vehicles.

Had a recall on equinox they were quick to get it done

My daughter bought a 2021 Hyundai Tucson here and she loves it.

Everyone in the service department are friendly! Never have any issues when i get my vehicles oil changes done. Cashiers go out of there way to explain everything thats done to my vehicles! Very HAPPY with Dinsdales!

Sales guy was nice and helpful. Dinsdale seems to be good to the community. Not sure why the car we bought didnt come with a full tank of gas, didnt check it or ask. Kinda makes the place feel cheap. Probably the one thing Ill remember most.

I had a oil change done after a long trip and everything was amazing. VERY friendly staff! They even washed and vacuumed out my car. I just moved to the area and am very pleased with their service. I went back the next day to purchase a front license plate from the parts department and they suggested I go to the collision center to have it put on and they put it on very quickly and at no charge! I am very pleased and will definitely be using them in future.

I called a week earlier to make an appointment for an oil change on May 9th. My appointment was at 1PM, so I arrived with my car at 12:50PM that day. I checked in shortly after. I waited for my car until 4:20PM. I could have changed my oil three times in that time frame. Apparently, my vehicle was lost in their system. Instead of apologizing to me, the cashier blamed me saying I made an appointment not a reservation. Those words are synonymous and the previous time I came to get my oil changed I made an appointment and was in and out within an hour. I wasted my entire day sitting there for a mistake their service department made and then was confronted with bad customer service and blame thrown in my face. I will not be returning to this location. I paid full price for an oil change that took over 3 hours.

The employees are all very friendly and accommodating.

Friendly! Very easy to work with!

I bought my first car through Dinsdales and was treated with a wonderful professionalism and kindness, special attention to details and felt very comfortable throughout the entire process.Ty was amazing and I really felt he gave me the best service, advice and presented the warranty information in a way that I could understand and I really appreciated that. I was very happy with my experience and love my new car!Other staff members congratulated me as well as they could tell buying this car was a big deal to me. It truly meant the world to me to be treated like family and there is no other place Id have received such warmth from a staff that extends Toms idea of Community Driven Service.

Bought our truck here. They are great! Know how to make you leave with a smile on your face!