It was such a nice place. I really enjoyed there. Location was amazing. I highly recommended to my friends and family members to go and visit there.
TERRIBLE service. I was told to have someone else deal with it when I asked if I could purchase my hot foods at the hot foods counter. I only asked since the other 3 check stands had at least a line of 15 other customers waiting. It was clear to me this woman did not care at all. I dont like giving negative reviews but this interaction left me dumbfounded.
My brother was attacked, inside the store, by a man. So far, the store has done nothing to correct the attack or stop others from being attacked
Despite the fact that Southern California is supposed to be eco friendly, Ill make you a bet that you wont see anyone in line with a reusable bag. Ill also bet youre not using a reusable bag either. Really disappointing.
The bike rack (pretty bad design & insecure) and has not been repaired in many months now. I dont know why, considering that this is a big business, and a decent designed bike parking is very much needed by cyclists in the area. Youll never be eco friendly if theres no infrastructure for cyclists, cmon!
A+ Cashiers. Always so friendly and helpful. It wouldnt hurt to hire a few more to open additional checkout lanes.
The store is well stocked and employees were friendly but as soon as I walked into the restroom I had to give 1 star. The restrooms both women and mens were very dirty. Right now with a virus going around you would think all areas of the store should. e clean. In the womens restroom all 3 stalls were overflowing with trash, floors and doors were dirty. The sinks looked like they hadnt been cleaned and moved hand soap whatsoever. They need to have employees going in there to clean constantly specially right now.
We visited bread section, frozen and fresh vegetable sections. They offered a wide variety of various ethnic vegetables. The staff was very helpful. We saw new vegetable that we have never seen before. They were very fresh. We had a great shopping day. Great job RALPH.
Ralphs reminds me of Publix in Alabama - not quite as big, but they sell similar products. This store is well managed, clean, well laid out and the staff are super helpful. The quality of goods is great too.
Excellent selections of products. No line. Support local merchants.
Cathy, the manager, was wonderful and they seem very settled and kind a this place. Much different than most of the customer service to be had these days. I called with a question and she delivered. So refreshing to see a service manager that handles the public and seems to do so with ease.
Debbie was obnoxious to me today. Then, following her example, Bobby, who took over her register, instead of diffusing the situation, continued to be absolutely condescending and obnoxious to me. Told me I was rude in front of other people. When I went back in to get his name he was still absolutely rude to me. NOT CUSTOMER SERVICE AT ALL. And I have been in customer service myself for 30 years. There are SEVERAL ways my situation COULD have been handled, but they chose to treat me in a condescending, disrespectful way in front of other people. I have posted public complaints on several sites already. Debbie and Bobby are horrible.
Good deals
Why not put handbaskets at the front? Always out of something no matter what it is. They dont wipe carts down anymore.
I went to buy groceries the other day. I was behind a lady in the cashier. I overheard the cashier was talking to this lady. The cashier lady was talking to this lady in condescending manner. Very unfriendly. It was my turn, and yes. Same thing, she was talking to me in condescending manner, very rude and unfriendly. It is a shame her badge says : Front Manager Debra. She doesnt have customer service at all.
It is clean, and that is the best thing I can say.Their only organics are mixed in with everything else on the shelves, and they only have Krogers Simple Truth brand. If you want chicken beasts or tenderloins they only have prepackaged fresh and nothing frozen.They seem to be having a product war with the organics store across the lot. Maybe between the two a person could get all their shopping done?
Really great store. Well laid-out, clean, a wide selection of foods, and of course Starbucks is inside! And ample parking.
One checker! Really!!!!!!!!15 people in line
Its nice. Not a lot of dairy free stuff for my vegan baby.
I wanna buy some fish but employees didnt stay inside the counter for an hour. Such a waste of time
Needed to inquire about some store specifics and logistics. Unable to get through or leave a message. Guess I’ll have to go elsewhere.
Helpful staff. The store is clean and well stocked. Good selection. Good salad bar and delicatessen.
Love Ralphs. I was not crowded. Prices and coupons are great.
Good supermarket. Fresh meat and groceries. Reasonable prices
They finally installed self-checkout lanes! 🕺 💃
Poorly stocked service deli. Being a chauffeur Ive been to a lot of Ralphs. Any other Ralphs between here and LAX is great for quick lunch stops. Seems like all of the Ralphs in SB/Goleta area carry half as many things as one would expect of the chain.
I am happy with shopping at Ralphs specifically as a Santa Barbara resident. Healthy items are affordable at this store. Id say that for middle class in this area, this store is an optimum choice
Meat counter rarely staffed. Slow checkout. Deli cant compare. Massive step down in selection from the Vons that used to be around here... good thing theyre back next week on Wednesday (3/2).
Good Ralphs. Inventory is good and staff are helpful. Produce is above average and meats are average. Check out time is average or better.
Ralphs always has what we need. Today we bought their HOME brand of toilet paper. It far surpasses Charmin. Its soft, has good strength and is dollars cheaper. Try it!
Great, as usual. In town its the best general grocery supermarket, miles ahead of Vons and Albertsons. Fruits and vegetables with good, predictable quality at honest prices, plus a wide assortment of all things home, make me just wish we had more stores in the Santa Barbara area than a measly two.
I love shopping here. Great deals on everthing
Went in twice in one hour and both times received exceptional service. They also had great deals on most of what I needed.
Awesome grocery store. The staff really friendly there!!
08.27.15 I went there to buy some beer. And they refuse to sell it because I have International ID. It was me driving license with my photo and birth date. (matching with CA ABC law (Section 25660 Business and Professions Code). And when I started complaining about it with the chief manager. And ask here where I can I write this complaint in the store. She said: nowhere. And said if I continue to complaining she will call the police.So if you dont like something in this store - be quite or they will call cops)They didnt solve a problem, did not apologize.I were a buyer of this store for 6 months, and I dont have any problems, and I liked to shop there. But i never come there again!
Good store. Well stocked, well lit and clean. Friendly, efficient service.
Outstanding market. Super clean. Well stocked shelves.
Very good prices, well stocked shelves. Also very friendly helpful staff make Ralphs a pleasant shopping experience.
Lately, checkout areas are dirty, not cleaned regularly, shelves appear not fully stocked no matter what day or time I’m there.
All the things you should want in a grocery store: Clean, well stocked, good customer service, plenty of parking, etc.
Nice update. I like shopping here! Plus the staff often ask if you need help! Great work.
I always shop at Ralphs grocery and gave no complaints.
Great market, meat is excellent! Fast service.
Great place to shop. Very Professional and Courteous. A few of the employees know me by name like Celia and my Big Brotha from anutha mutha Beracah. My Fam and I Truly Feel Welcome every time we enter into Ralphs. Blessings yall and Have a Merry Christmas and Happy Holidays.......
Fairly large store which is needed since Vons@Fairview is gone. Like most stores now they have no baggers so it is painfully slow to checkout.
Good selection of items and quality produce. Generally the lines are short as they quickly open new lines when waits start to to form.
Big store. Good parking. Lots of options.
Plentiful parking, well organized, well stocked, helpful personnel, good variety and a Starbucks!
From the hot deli to the cashier and clerk everyone was very helpful and nice.
I shop here fairly often, but this time I had trouble finding what I wanted. They had just 2 jicamas, both GIANT. No fresh mozzarella - you knows, the kind packaged in water. And finally the lettuce was all fading... Drove over top the other grocery store at Turnpike and found what I wanted. I usually skip this place because checkout is slower - but maybe all the other customers know something I just learned: better produce!
Recent,vand surprisingly, upscale developments have turned this location from the cold, pale, fluorescent lighted, grocery store into a rather locally grown aesthetic. Obviously mimicking whole foods and trader joes but not in an entirely bad way.4/5
Great place to shop
Great selection of humane eggs and milk (way better than the crappy free range eggs at Albertsons and TJs), good prices and well organized!
Very nice and professional place to shop. Somethings may go wrong but the managers are quick to fix the issue.
I love shopping here, my favorite grocery store
Always a good experience doing grocery shopping at Ralphs
The lady manager at Ralphs market was mean and disrespectful with everyone. Perfect timing right At the eve of Thanksgiving ????
The young man in the deli is phenomenal. I believe his name is alex. THis is now my go to store because of him.
I love that store! Shopping in Santa Barbara can get expensive.. But not there!
Pretty good, store is kinda dark on the inside not enough natural light. But besides that I like it.
Conveniently located, efficient cashier, good prices.
Convenient parking, nice clean store.
Good supermarket, reaspnsble prices
People always friendly ood service
Better prices than Albertsons but you need a card
One of my favorite grocery stores.
Love to go early am to do my shopping otherwise its pretty buzzy NOW THAT VONS IS NO Longer AT TURNPIKE. EMPLOYEES JUST NEED TO SMILE MORE.
Friendly staff, excellent popsicle selection! Kids love them?
Great place to shop at ex excellent prices
Evrryone is friendly. I got my usual list filled. Plus Girl Scout cookies leaving, a bonus.
Great place to get your every day groceries!
It was a waste of my time ! Frist day of ad and had no wet mops, this happens all the time with ad things.
Maria is so friendly. She is our go to cashier.
Great service as always.
Pretty small as far as Ralphs goes and often understaffed
Failed to bag everything I paid for. Item missing from bag when I got home.
Does anybody know if they have a self checkout ?
A bit expensive but great sortiment, bathroom code is 0715#
Fresh produce and good selection of products
Best Supermarket for value
Nice place, nice staff.
Great grocery store
Depressing corporate food, but thats capitalism for you 😃
Inexpensive, clean, pleasant, some organic produce.
Great prices, worth the drive
Very good.
Best deals
Great
Awesome
A nice Ralphs
Awesome
I 👍
Like it
Fairly well stocked. The one in Santa Barbara more than the one in Magnolia Center
Good prices and great variety to choose from
Satisfied with the store and the prices