Vons was wonderful!! Everyone was so nice and helpful. Had gone to a different store that was so disappointing that I just left and went to Vons and it was really refreshing.
I prefer Ralphs and Gelsons over Vons.Had some rude people in the deli, who instead of helping me, made me feel like and idiot and then had harsh tones when I was trying to understand. They were a manager too. Which made it worse in my opinion.I do enjoy most the other employees, but that one experience was just too sour for me.I only shop there if I have too, or want to use their CoinStar machine (I believe that is what its called).
Always stocked never have an issue nice place to shop
This Vons has it all! Large parking lot, great produce, and a meat department that will customize for you. Large frozen section with a lot of variety. They have sushi made in house and on Fridays there are $5 specials through out the store. The check out lines can get long and the produce can be limited but overall a great store.
Good luck finding someone to help you find something.
I loved Vons before Albertsons took over, this store had a very foul odor when I walked in, the store itself is tidy and well stocked.
The staff was Great at Vons on Turnpike. Leila was very Helpful and Accurate by telling me where Birthday candles were on isle 10 and in the bakery section. I got a cake and refreshments along with a. Birthday card all within 10-12 minutes OTD. Blessings Yall and Appreciate the Little things. Lots of Love and Respect....
They disinfect the carts! And the line may seem long but they have a person designated to guide you to an open cashier! So it moves pretty quickly. They are truly making an effort during this pandemic! Unlike Ralphs which is completely chaotic.
Somewhat disappointing, prices didnt match sales ad I based my shopping list on prior to shopping on multiple items. Other items like macaroni and cheese and friskies canned cat food were completely gone. But, veggies are fresh, some decent sales and they had my favorite ice cream!
Best fried chicken. Good selection of grassfed meats.
Big store for Santa Barbara area, however they have consistently the worst run deli of any grocery store Ive ever been too. I used to think it was the person who runs the deli, but after talking with store managers on multiple occasions regarding bad service and workers attitudes I have concluded theres a problem with store management . Customer service is lacking.
A lot of items were empty.
Pretty decent Vons for the area. The parking lot is big so if you are trying to park away from other cars you will be able to. I like this location when its almost closing time so that people are not in my way in the aisles.
Always check out their clearance. Everything is well-stocked and nice!
Friendly vons??I had a awful experience at this vons with an employee named Maritza . When I was asking her a question she proceeded to talk over me and was not listening she made no sense when responding. She definitely needs friendly customer service skills. Please giver her some training on how to listen to customer and then respond with a common sense respond 😃 thank you.
But I was at a nice variety of groceries and other things available and was available for me the last time I visited with the all that I needed.
Lines into the isle is terrible logistics. Stop forcing your hard working underpaid employees to figure out a terrible system and start making it better for everyone involved. LOVE the massively out of place starbucks in the store when there is one literally across the street though.
Love chopping at bons im turnpike mall friendly staff great customer service and good prices
A little confusing isle setup.
I only go to Vons for specific items so Im disappointed that they rarely have handheld baskets available. Masks required. Social distancing in checkout line. Many customers mindful about distancing but not all.
Ive always like Vons. Great deals, great prices, meet always looks good and the best of the best fruit and vegetables
Vons itself has good prices and good product but some of the employees are very unprofessional
Visited this Vons at the Turnpike Shopping Center. Great parking, and shopping carts easily accessible from front of store.Nice produce, deli and wine section.Fresh flowers were located at front of store, and adequately stocked shelves.Checked out at self check area and attendant was helpful.Would visit this store again.
Love their sandwitches
They were very helpful
Clean, safe and fast! Love that they really enforce the masks!
I felt like I was in communist Russia. Just go down the street to Ralphs.
Normally Id give Vons a 5-star rating however this time around Im giving them a 4 star rating for a simple fact is they ran out of lot of items, this is the third time this has happened at this particular Vons.
This is my favorite chain grocery because its large with a good variety of selections--asian/hispanic/gluten free sections.
Its cool its a grocery store in the neighborhood I grew up in
Vons is like Safeway if you have experienced that chain before. It is more over priced than others but has a little different of options besides what all markets offer. It is easier to see when browsing the aisles what items are gluten free because they actually made a tag that says it. The only downfall to that is they have not made a gluten free tag that works with those items on sale with a digital download; therefore I had to do a double take and make sure my frosted flakes were what I really wanted to grab. Yes frosted flakes areeeee grrrrrreat because theyre gluten free!
Always has everything I need and the store is kept clean.
My neighbor store, love everyone in there.
I liked the fact that they got self checked machines
My go-to grocery store. Friendly staff. Familiar faces.
Vons had the cakes i wanted, they were delicious
Set in a very easy to get to placeWith a very good crowd, never have I seen it swamped where you feel uncomfortable
Great story with most everything you need, others stores alongside it like CVS, plenty of parking and easy access. Bus stop very close
Nice and clean store. Employees are nice.I Instacart with my daughter so Im in a lot of stores. I check to see if they have clean bathrooms. If there shelves are well stoked.I got your back ☃️
Nice store, clean friendly staff
Vons at Turnpike has fresh cakes and fruit tarts. I bought a birthday cake for $10.99. It is a Boston cream cake with custard and topped with cherries. I also bought a beautifully made fruit tart
What sort of store closes their meats and seafood section at 6pm? Totally ridiculous and a waste. Only hurting themselves with the missed revenue. Sad!
Shelves are well - stocked with very wide variety of items. As an ex. they have started to carry Enjoy Life dark chocolate chips that are allergen free. The store is clean, the produce fresh. The employees are super friendly and actually walk you over to where the item you were looking for is. Very courteous! My home store. Highly recommend.
I understand the reason we would have special times of opening for our customers at risk, but I dont have any other time to go.
They sell food here, thats awesome
10/10 Has food
Nice and clean never really busy
Has self check outconvenient
A good normal grocery store with the decent variety and good quality most of the time.
My personal favorite experience occurred recently. The Vons Bakery helped with our wedding! My husband & I are big fans of donuts opposed to fancy cakes. For less than $100 Vons bakery supplied us with a 5in chocolate cake top piece and beautiful black & white frosted donuts. They looked FANTASTIC and tasted amazing. Special Thank You to Marleen who took our order and made sure they were ready on time.In addition, this has been our Go To since the 5 Points Vons shut down. All employees are nice and welcoming.
This is by far the best major chain grocery store in the Santa Barbara area.
Great always clean and organized, produce is fresh and items are well displayed. Good bargains at times !Love Five dollars Fridays !!!
Grocery store- Supermarket and staff very helpful. Very friendly customers easy to locate items. Customers made extra efforts to go out of there way to return shopping carts.
The employees are always so helpful, patient, and hard working. Plus I save a ton of money on their deals.
This store has one ADA accessible check stand, which presently is closed and blocked by store inventory. I asked to speak to the store manager and a checker named Wayne, pointed me to a checker named Mai. I explained the problem to Mai, who struggled to understand the problem. Then Wayne inserted himself in to our conversation, insisting that every check stand was ADA compliant, pointing to the fold out accessible check writing surface and universal accessibility logo as proof. I explained that this one ADA feature does not make an check stand isle ADA compliant, and tried to educate him about required isle widths. He quite rudelydismissed my concerns. I returned to my conversation with Mai, who was slightly more empathetic but explained that the store was currently too busy to open the ADA compliant check stand. I reminded her, this is precisely why that check stand is required by federal law to remain open.*** Update ***After registering a complaint with corporate customer service, I got a prompt, courteous and encouraging call from the store manager Gene who assured me that he took my concerns seriously and would make it right. Gene was sincere and apologetic. Im elevating my rating from 1 to 3 for now. If this issue is resolved quickly Il revise again.
Fast. Quick. Fast check out.
We have had the WORST cake since the Goleta Bakery switched ownership. We ordered a cake for my Grandsons 5th birthday and the cake was too moist and terrible consistency. We have talked to a manager about a checker named, Selina Reyes who is absolutely the WORST checker around. Very rude and obnoxious. She destroys cake orders if she knows you have placed an order. I guess VONS is desperate to keep this heathen in their store. Next time, we will contact corporate office instead of someone in the store.
Vons was nice. The check out cashier was quick and efficient. The store was clean.
I am in love with this place. Friendly stuff, Beautiful Spot plus they pretty much always have everything I need. It is my favorite place to shop. Love it!
Because there are nice employees who are helpful and kind
Maria at Bakery was the best sport ever . thank you.
This Vons is located in the La Cumbre Plaza on upper State Street in Santa Barbara. I shop this Vons primarily for the produce and for the Red Box kiosk. Their produce is always very tasty! If you can catch a produce person, generally he or she will give you a taste of something wonderful BEFORE you buy. Thats always a treat! I love their summer produce. The prices and value are really great, especially if you dont have time for the farmers market. Vons is a great alternative!
Lisa the cashier was superb! She was fast and kind. Accurate and helful♡ thank you! My first time there♡
Should be called KARENs
Good selection but always slow at checkout
A good supermarket, nothing more, although the bakery is unusually good for this kind of place, and the produce is generally excellent. They also have a decent floral department.
Nice store always busy good place to go on a hot day
I love all employees at Vons very sweet
Clean store, great customer service and the deli was delicious.
Very good selection and service. Prices are on the high side, dairy prices very high. Sales are great prices.
Its all right...
Good customer service
Love the meat selection and prices, produce is always fresh and great bakery treats.
Good clean store with friendly staff
I like Vons because the cashier is always so quick and effeciant and they even bag my grocers.
Vons has awesome quality like, i like what i buy here 🤘😎🤘
Right of the freeway. Lots of parking spaces.
Good service the one in S.D.Ca by Saturn st n palm Avenue before I came at Santa Barbara I spend 432.00 dollars the cashier got the points I ask him ? He said I was to slow I didnt want to said enething so I was chuck
Love the self check out!
Vons always has good prices and I love just for u. It saves me a bunch
Just as I remember it from a couple years ago. Like coming home. Great store
Still has a wide variety of products. I found the old location better though.
Vons was great they had the popsicles I was looking for plus there cashier was amazingly curtious and professional. Great experience
Great variety of products, and well maintained store.
Friendly.
Best customer service! I love Danielle my favorite checker!!!
As is becoming the norm in Santa Barbara, grocery shopping is difficult here. It is so frustrating and takes well over an hour to do my weekly shopping here. Vons is always very busy, long lines, never enough courtesy clerks so I always have to bag my own groceries. Shelves are too high, items placed too far back and I usually have to climb to get what I need.... Never any clerks around to help. They always tend to be out of what I want, or, I just cant reach it on the shelf. Prices tend towards the higher end of things, but with fewer affordable options, I feel like Im forced to shop here for the items we need that we cant get at Grocery Outlet or the dollar store. Parking is ok, not great, but better than Trader Joes for sure. Were supposed to be getting a Bristol Farms, oh boy, just what we need, yet ANOTHER high end unaffordable grocery store. Time to start grocery shopping at WinCo in Ventura!
This Vons in Goleta was the best Vons I have ever been to. There was a HUGE variety of products there. Also the wine selection was very, very extensive.
Love this Vons. It is my favorite grocery store in all of Santa Barbara! Nice and spacious with great prices and comfortable to shop in.
Friendly and had what we needed. We even have our own discount card!
Nice store. Decent prices
They have great fruits & veggies, love their floral dept., but aisles are cramped and never enough cashiers, lines are long & slow. If youre in a hurry, go to Ralphs, their produce is good and prices are better, lines are shorter.
Standard Vons just like Ive seen elsewhere. Friendly staff, quick service. Bathrooms available.
Friendly, good prices and they have everything. Perfect!