I stopped in to get a quote Im getting a dent removed and the gentleman I spoke to was very nice and extremely helpful. He was very confident that the PDR guy could get the dent out without having to do body work.When I called back a few days later he said that the dent guy didnt think he could get it out and that Im better off painting the rear quarter on the truck. The problem with that is I didnt really want to spend $1,000 on a dent that I believe could be taken out. I hear good things about their services my beef is that I was told extremely confident can get it out then on the follow-up it was had to paint the whole rear quarter instead.This is not bashing them in any way but in the picture I included I was able to have a guy get the dent out 100%. So I did not have to paint the truck I will probably use them if I need paint work in the future.Update 5/27/21I spoke with Jason ( GM ) from this location and we had a nice chat about what were chalking up to a mis communication between myself and the employee that was there that day. I get it that they hire an outside service for PDR so I am sure this happens from time to time. I will say it was nice that Jason reached out so we can make sure were on the same page.

Very pleasant experience. Courteous and professional. Kept me up to date on progress of the car repair and stuck ti the original assessment and estimate.

Jason and Luis take incredible pride in the team’s work, they care deeply about ensuring a happy customer experience, and they aim to deliver vehicles on-time and with great communication. Happy to have found my go-to body shop in the north suburbs of Chicago!

Excellent service. They checked and replaced my tire for free👍 I would recommend for everyone 👍

Great people from the receptionist to the estimator the kindness was very impressive .I look forward to the completed work.

Excellent fast professional service.love it

Friendly and courteous. The estimate was thorough, so insurance didnt take long to approve it. They also have an Enterprise car rental office on site, so its easy to get a replacement car if yours is in the shop for a while.

Luis was friendly and informative .

Awesome experience at Glenview location. After getting an initial estimate that I agreed to, the GM called me and told me that they found a way to LOWER the cost.. now, whos ever heard of a repair shop down-charging a customer instead up-charging:)) Did an excellent job of repairing what the car needed. And then responded to my last-moment plea to pick me up while I got stranded in my other vehicle, just so I can pick up the repaired one before closing. Thank you Justin, Chris, Julian and guy who picked me up :)

Ive been here twice and both times I had awesome experience. A year ago I went there for a rear-ended damage, someone hit me and ran. I had Progressive insurance at the time and had this complicated process to get insurance approve the estimate. Gerber Collision kept me updated about the progress of the communication between them and Progressive, while in comparison I found Progressive didnt not respond to my calls and email. It took Progressive one week to do their work and issue the repair process and it only took Gerber Collision one day to fix my car.Last week when I was out of IL State, someone was trying to break into my car and screwed up my driver side window. I took the door panel off at my garage and found a lot of mental parts were super broken/bent including the window regulator. I have State Farm insurance this year and the insurance process seems to be easy too. I dropped my car last Saturday (they said no technician there to look at it until Monday), and Wednesdays morning I was called that my car is ready to pick up.Two days! I guess one day estimate and the second day to repair? Thats very impressive.This place has impressed me with their efficiency and good customer experience/communication.I never wrote any reviews (too much work and Im lazy) and this is the only Gerber Collision shop Ive been to (so I cant say for other Gerber Collision shops).I think this place deserves 5 star review.

The service and work was great. My only complaint was the timing of the estimated completion. I was repeatedly told two weeks to completion, including with the automated texting system, and then after 4 days, the car was ready. While its great it was ready faster, I went and got a rental the day the car ended up being ready, since I thought Id be without a car for another week and a half.

Chris helped me with fixing my car. He is professional, smart with a great attitude, and is good at what he does. Definitely an asset to the company. Will be back again because of the great service!

Wow!! Did what they said. Done on time. Easy drop off. Rental car was waiting there. Dropped off rental when I picked up the vehicle. Could not have been easier. THANK YOU!!! Ben, receptionist and person I picked up vehicle are Highly Wreck-ommended!! They did an outstanding job. I happened to get a ding in my windshield the same day of the incident. Repair was perfect and more than timely. Came right to house and repaired onsite. Again repair guy was outstanding!!

Excellent customer service with minimal wait times. They take care of everything including setting up an Enterprise rental car if necessary.Updates on the status of your repair are communicated (through opt-in via e-mail or text) and are accurate. I have requested to come here every time I need a vehicle repair. Everyone is very friendly and I truly appreciate their repair shop. I will definitely remain a loyal customer.

Extremely helpful and very professional. I will call on them in the future and share their number with family and friends.

Your shop did a grest job on my car when I brought it in. No hassle, you took care of everything. And in a timely manner! Thank you!

The best repair shop Ive ever been to. The staff is knowledgeable and very friendly. I took my car in after I was rear-ended and they had it fixed in less than 2 days. My car looks like new! I absolutely recommend this place.

Wow this place knows customer service! I just had a vehicle repaired. It took 2 weeks. They called me several times a to update me, Finished ahead of schedule, and did a beautiful job. I will recommend them to every one.

Easy to get an appointment, great work on my car, very satisfied. Knowledgable associates. Easy to find.

The moment you walk into Gerber Collision and Glass in Glenview,IL,you are treated like a VIP. I made an appointment to get an estimate for my bumper and Crystal set it up very quickly with Chris,my estimator there. When I arrived everything worked like a well oiled machine. Chris and Crystal took care of everything for me. I didn’t even need to follow up with the other drivers insurance company. They took care of it all. Brought my car in on a Monday morning and got it back on late Tuesday afternoon,the next day. Bumper looks great and to top that off my car was washed and vacuumed,very nice touch by them. If you are looking for an auto body or glass repair shop, I would highly recommend Gerber Collision and Glass in Glenview,IL or the closest location near you. I really lucked out with my location and I will recommend them to anyone who needs the type of repairs they do. You won’t be sorry!

Very, very good service. Very, very good quality work! They also fixed my car quickly and communicated thoroughly about what will be done and when. I would definitely go back should the need arise.

Jason and David did an outstanding job from start to finish. I was happy with all the work, and if I have any future issues I will count on them to get the job done!

Customer service and great quality work

On time, professional, got the job done quickly, provided future service needs feedback. Great first experience...! And I didnt expect that my car was washed! Thank you!

On the day I brought my car (vandalized with two windows to be replaced and some door body work) they were very busy and told me the car will be worked on at a different location. The paperwork was completed quickly. I was contacted often (I would even say to often) by a person from that other location who reported the progress of the repairs, but overall I think, transporting the car 20 miles to a different shop, extended the time needed for repairs. The other location did not do a very good job. Several weeks later I was still finding pieces of glass. They really wanted to make it up and reached out to me after my original no so praising review.

We were happy with the work that they did. Except that they removed our car emission sticker and misplaced it. We have contacted them numerous times. They keep saying they will take care of it and call us back. Thank you for taking care of it!!!

Did a great job fixing my car and getting a rental. You wouldn’t know my car was dented

Initially we were disappointed, but have resolved that issue and been back.The fleet management company we use wanted a van brought there to replace a side view mirror. Our ops manager scheduled the appointment and we sent the van in. Somehow the online appointment did not go through. We were required to make another appointment and bring it back.We learned our lesson, we have dealt directly with the location for scheduling. The staff has been friendly and attentive to our needs. We have since sent the van back for the same reason (not their fault) and been happy with the service since.

Nice job. Very happy with the paint match.

Wow this place knows customer service! I just had a vehicle repaired. It took 3 weeks due to shipping and insurance issues. They called me several times a week to update me, Finished ahead of schedule, and did a beautiful job. I will recommend Gerber to any one.Jonathan SmithEffective AirGlenview, Il.

Very professional services. They tell you like it is

Fast and no games

Great staff good work

Great service. They will text you and call you with updates on your vehicle.

Great service!

Perfect.

We called in to ask for an onsite estimate on a big commercial truck which we were told they do work on, obviously the truck in after a collision and not safe to drive....bottom line, they are too important to come out for an estimate...bad business.

Great service

. just got an estimated people were friendly

Unprofessional ....

Long Wait

Very friendly

Very kind