Good value. Price is affordable. The wait wasnt long at all. Mechanics are professional.
Pat and his team provide some of the best service in the milwaukee area. Id recommend to anyone
I am a tow truck driver and have towed several vehicles to this establishment wonderful people always helping you out telling you where to put cars and they do awesome quality work cant recommend a better facility especially if you have a foreign automobile number one in my book!
1. Andy and team saved my trip. Passing through heading west, these guys on short notice fit in an oil service. Could say enough thanks. Appreciate you guys helping me out.2. They let me park my teardrop and hang while they did the service. Appreciate the hospitality also.
I stopped by at the place based on the reviews. Here is my experience:1. I came in and mentioned right away that I have a computer, know all the codes, provided the codes to them, and asked if they can just take it further by performing a test that will tell them what exactly is wrong with a vehicle. About 30min later they came back to me showing the codes I mentioned and saying that I have to keep the car with them for more testing. They charged me $70+ for running the codes and said it will be another $70 for more testing.2. After paying, I asked if they looked under the hood to spot any oil leaks - the answer was NO.However, I knew its there and you do not have to be a mechanic to see the leak. Which tells me, he lied to me and they did not even open the hood and charged me for connecting their computer and showing me the codes, which I gave them prior to their testing.I would prefer you telling me the truth. You did make an easy money but lost all the trust and a customer.Based on all the certificates you have in your office, I am sure that the staff is very knowledgeable. Best of luck!
Correct and honest diagnosis. Fixed it immediately because the part was available. Price reflected the performance. Great communication.Honesty is not a common thing these days. Absolutely recommended.
Personally the worst experience I’ve had with a car shop. Took almost a week for them to even look at my car after I dropped it off the first time. Then after I paid over 500 for them to just replace the battery, the car broke down again and they said it wasn’t their fault that they didn’t find the actual problem on the first visit. So I had to get the car towed a second time, and pay for an additional 2.5 hours of labor for them to replace the alternator (which I told them that what I suspected was the problem from day 1. Almost 2 weeks and $1200 later I have a new alternator.
Great Group of Guys there that knows what they doing! My car is Great Now 08 BMW 535xi
Pat, Andy and The team at Kummrow have exemplified the auto repair shop experience. Kummrow has become the sole service provider to all of our German vehicles. Is it comforting knowing the repair team has years worth of highly-trained experience and is able to diagnose even the most troublesome repairs. The added benefit of using all OEM replacement parts ensures repairs are done right the first time.They have effortlessly worked with me to maximum my repair value.The approach to seamlessly operate such a successful business is hard to replicate and I wouldnt hesitate giving my recommendation to anyone in need of service, preventative maintenance or performance and track-day upgrades.Thanks. - John
Ive been trusting Pat and his team with my cars for years. They take due care with newer as well as classic vehicles. And Id use the term guru freely, as that is a fair description. Overall, a top notch independent BMW shop.
I have been going here for 8 years now, and enjoy the people and the service. Very knowledgeable, and love their cars. If youre looking for quick, cheap service, may not be the place for you. Looking for knowledge, attention to detail, and quality installation/parts....might be the place for you.
Great place if you want to get your European car tuned! They always call you to update on the progress if they notice anything else thats needed. Will definitely go back!
Excellent service and staff!We brought our 2013 BMW 550i in for a dinan tune a few months ago, the car runs amazing and the service was outstanding.We needed to have an emissions test done on the vehicle and it didn’t pass the first time due to an OEM system not registering. I waiting 1.5 hours to get the emissions test and wasn’t sure what I needed to do. I called Kummero Automotive and spoke with Pat, the owner, and he said swing by and let him take a look. No waiting time, took about 10 minutes and he didn’t charge me for his time. He sent me down the street to Manyo Motors to have the emissions test redone, once again only a 10 minute wait and it passed emissions! Liz at Manyo Motors was great and I renewed my sticker right there.My day started out rough but due to the excellent service at Kummero Automotive I am happy to say I ended my day with a smile. Thank you to everyone who has helped us, we are loyal customers for life!
Great service anytime Ive stopped in. Super personable crew and I felt like they went above and beyond. Glad I found this shop.
Fast and knowledgeable. Got good advise on a set of tires.
Great mechanics! Their prices are incredible and the customer service was great too.
My BMW was repaired correctly at a reasonable price and they provide great customer service. Thanks!!!
Kummrow Automotive is always so accommodating. My check engine light came on and I avoided bringing it in for weeks in fear of a huge expense. I thought coordinating an appointment would take time but they were able to schedule an appointment the same day, diagnosed my issue and had it fixed within the hour. So grateful for Pat and his crew! I highly recommend them!!!
Best place to take a BMW if you want it fixed correctly
Nice people and good service. Found my new go-to place.
Didn’t have a good experience here. They replaced parts on my 06 BMW 325i that didn’t need to be replaced even though I had told them about the root cause. They seemed annoyed dealing with a knowledgeable customer. Pat - none of your diagnosis mentioned oil seeping through the eccentric shaft sensor.. after I stopped by, I ordered that sensor online along with gaskets for the cover and replaced it myself following YouTube videos.. the car runs perfect now..
Knowledgeable car guys. Dont let the modest building fool you. This is a top notch auto shop with capability to handle high end luxury, performance or daily driver cars. I put both price and expertise above dealers. These guys love cars and it shows in their work and willingness to talk shop. They have helped over the phone a few times no questions asked. Ive had great experience with an Alpina here. Trustworthy. I will be back.
Great place... very nice people to deal with and car was fixed as promised
Stop going to the dealership to get robbed. These guys know their stuff. Theyre honest, upfront about everything. Ive gone to them for performance upgrades from APR for my older Audi. Its easy to see theyre real car enthusiasts and enjoy sending you off smiling in your hot modded ride.
Very helpful. Took car for test drive to diagnose problem when super busy on a Friday. Shared knowledge and had piece of mind heading home knowing it wasnt a super serious issue.
They were awesome and very polite
I have been going here since I purchased my vehicle and I trust them. They never try to pressure you into fixing unnecessary items. They are very knowledgeable and friendly. They explain the issue and show you the items in question. Best place to take a BMW.
First visit after using VW dealer for years. Changed after recent dealer quoted $360 for $60 fan regulator part that i was able to replace in 15 minutes. Also dealer could not accommodate checking engine check light very quickly.Overall experience at Kummrow, easy scheduling accommodating taking my car in the same day, listened to my request and symptoms, quoted costs up front after diagnosis competed, work done correctly as far as I can tell.I cant claim this was cheaper than dealer but believe it was definitely competitive.I also know that not every experience can be great but I left with a sense of honest work for the $900+ cost of all repairs.
Did a good job on my car. Prices are high though. They only bought parts from the dealer for my car. Idk why. Maybe they werent available at regular stores. The high price may not be their fault, but Idk if the parts could be found for cheaper. Great job on my car though. Id go there again.
Pat and team are excellent. Pat took pictures of the parts that needed repair and explained to me the work performed on my BMW X5. Very knowledgeable with terrific service.
Pat and team are trusted advisors for all 3 of my German cars (2008 Audi A6 Avant, 2013 Mercedes E350 Wagon, 1972 Porsche 914). I wish I had a 4th car to give them more business - they are seriously that good!
They fit us in with short notice (all we could give)for an inspection on a used car that we were looking to purchase. The vehicle looked and sounded great, however they found some things that likely would have cost us a lot of money and headache to fix, so we were very appreciative!
Kummrow has been a great service for my BMW! I had to have a hefty replacement of my intake cam gear and the service was unbeatable! They put back every single bolt and clip as it was supposed to be! It looks like they never did any work in the first place! With this place being a Dinan dealer, I trust their advice and work! Furthermore, their pricing is reasonable for what the job is and how long it takes them to do it.
Great for past warranty work. They know their stuff and are upfront with accurate time periods and prices.
Have used Pat for many years and he has skilled techs who know their stuff. He has done good work on our family cars and a lot of technical work on a 91 e30 track car. Very popular shop with members of the BMW Car Club
My wifes Mini-Cooper had an engine malfuntion light go on. Tried to get it in to International Autos in West Allis. I was transferred to their service department, and it literally rang over 100 times and no one answered. I went on their website and made an appointment, but the first available was 5 days away. We had to rent a car in the meantime. I googled for Mini Cooper repairs and found Kummrow. I called and Andy got me in the same day. Repairs were completed by the next day, and we were off and running. Thanks Kummrow for your speedy service!
Best VW service in the area, dealership or not! They are attentive, friendly and got the job done right. They were able to quickly diagnose the issue and tell me upfront what the cost was. HIGHLY recommend. Thanks!
From my 77 VW to my 2012 Chevy, Kummrow has taken care of it all. Hands down the best shop in town.
I took my Audi A6 in too have my abs brake unit replaced and I rate my experiences 5 stars very professional and forthcoming with honest quotes they did beyond what I could have expected prices were very fair I recommend this shop for Audi repairs !!!!!👍
Kummrow Automotive performed scheduled 35,000 mile maintenance and APR stage 1 flash on my 2013 Audi Allroad. They significantly increased my engine performance, and did the work quickly and at a reasonable price. Excellent shop for high end motorcars!
Ive been here for a couple of APR tunes as well as some warranty work. The warranty work took a bit longer than Id hoped, but they came through with a loaner vehicles for a couple days. Overall, straightforward employees, solid work as far as I can tell, and a friendly shop dog as a bonus. My one gripe would be paying for OBDII diagnosis out of pocket with warranty work, but Im assuming thats a VW coverage thing and not a Kummrow thing.
These guys are great and super fair. I have been taking my Audi there for various reasons and I feel they are NOT your typical car shop where you feel your getting robbed.Honest and Reliable
The only mechanic shop I trust bringing my car to in Milwaukee. Honest, no sugar coating, and respectful. I would highly recommend Kummrow Automotive.
Pat and the guys at Kummrow are some of the kindest most honest mechanics Ive ever dealt with. Unfortunately Ive dealt with many shops before, none as awesome as this one. You are a fool if you go anywhere else for your BMW needs. Kummrow rocks!
Our first time and well be back for our service work
I wouldnt recommend this place. I recently brought in my porsche cayenne for fuel related issues. I paid 115 for a diagnostic test which at that price should be top of the line. I was told that my pumps werent working at all and they wanted to replace both and fuel filter for 1100. I thought this was strange since I had just replaced the primary filter so I towed it to a more reputable place at nelsons automotive in Pewaukee within an hour I received a call that both pumps were indeed working and believed the quick connect plug had came loose which was exactly the problem and was fixed and saved me almost 1000 dollars had I not got it towed from there.
Ive been a customer for the past three years at Kummrow. Also referred my parents and friends to this shop. In late June 2012, my expansion tank cracked straight down the middle and they did a great job fixing it as usual. I also had work done on my car in September of 2012 to prepare me for my move to another state. I took my car to the shop today because coolant was leaking and they informed me that I need an new expansion tank. I called Kummrow to see if I can get the part from them since it was under warranty and also explained that I would take it to them if I still lived in the area and not 15 hours away. The father informed me that he would not pay for shipping. I stated that I would and he went on to say that he wasnt going to ship the part all of the United States and also that I was 3 days past my original warranty. I would of thought since Ive been a customer for these past 3 years and considering how much work my older BMW has had there, plus referrals, that they could at least help me out, but NOPE! Now Im paying for the exact same work almost exactly a year later
Went to these guys for my apr flash on my A6, and I must say Im pretty impressed so far
5 star review for my dad. He said a 5 star based on how they treated him. :)
Helpful, fast, accommodating, great people and service. I have always been treated good here.
Great experience here! Very affordable and flexible with my schedule.
Pat at Kummrow provided excellent, fast and courteous service. Id recommend them to anyone needing work done on their German car.
Great service!
2007 328xi, 125,000 miles towed & arrived last Friday. Andy & Co very responsive getting back to me first day with diagnosis of bad starter. Gave ok to repair and requested install of new alternator, Continental Belt/pulley kit which was welcomed & quoted at fair price. Andy called back to inform me while on test drive tech noticed car was running hot & new water pump was in the future. Water pump was original so gave ok to install new while under the hood. I have not driven car yet since it was towed to shop. Will write review of work once I accept deliver of the car and drive for a few miles.
Very efficient and friendly.
First time there. Impression is work on imports and seems like they give good service
Great service, helpful and friendly staff. Thanks Andy and Pat.
Experts and extremely knowledgeable in repairs!
They did good work, but when they misdiagnosed a problem they where not willing to stand behind it and reimburse. This was a small amount and I will no longer use them for any work. This was poor customer service.
Excellent Service. ..
Patrick is trustworthy and reasonable
Done right with care!!
Always helpful!