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Universal Glass
5650 N 51st Ave, Glendale, AZ 85301, United States
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Universal Glass

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Ma
Review №1

Angel called and said he would be here in 20 minutes. He arrived and within 45 minutes I had a gorgeous window that made the room perfect. I had ugly molding that detached from the window and somehow grew fur and dust. Yes, hideous is the word! Thank you u.g. I wholeheartedly recommend you for everyone! Margaret Potter

St
Review №2

Highly recommended! Our insurance office has referred Universal Glass to hundreds of our customers over the years because we know theyll handle the job professionally. Always a great experience. Shout out to your field tech Damien. He came out to my office this morning and fixed my windshield. He did a great job and was done in record time. Thank you!

Sa
Review №3

Shane came out to replace the glass in my bedroom window. Friendly, courteous, professional, rapid service. 45 minutes to remove, cut glass, instal!!! These guys are great! I highly recommend Shane & his team!

Ja
Review №4

We experienced great service from Universal Auto Glass. Logan helped us out and she was fantastic. Although we havent seen the completed work yet, we have nothing but the highest expectations for Universal Auto Glass. We will post an updated review after the work is completed. We completely recommend this business to anyone needing to process an insurance claim! They will work with you every single day that the claim is being processed and give you updates. Fantastic customer service!

Ha
Review №5

The BEST! The entire staff is so sweet and extremely helpful. They helped me schedule my appointment and file a claim with my insurance. The technician (I hope that’s the right term) was so friendly and my windshield was installed and calibrated super quick! Everyone is super personable, knowledgeable, and kind. Thank you everyone! :)

v
Review №6

Great experience! Office staff kind and efficient. Damien came out and did a superb job fixing a window chip. He was courteous, professional and very friendly. Thanks!

JO
Review №7

Thank you Derris.Very good customer service.

Ki
Review №8

I had a situation where their was a disagreement on the amount charged. Logan the General Manager called and was very concerned and they refunded me the amount that was over the amount agreed. I am giving them 5 stars because anyone can make a mistake or have an honest miscommunication, however, if they make it right they get bonus points!

Va
Review №9

Damian and Matthew are wonderful people! I recommend getting your windshield replaced by them or anyone like them from Universal Glass, AZ!

Th
Review №10

Even tho I had to wait for a special order window for my modular home. They came an fixed it an was safe about doing their job.

Ke
Review №11

I would be very wary about there drivers. They are very dangerous, foul mouthed techs. Im not sure I would trust them in my home

Jo
Review №12

Caleb White came to our home, quickly and efficiently replaced our windshield. May I say how refreshing to have such polite service. Good job, Caleb. Thank you.Tom and Jo FentonPeoria

Ph
Review №13

Second time using Universal Auto Glass in a five year period. Very pleased with their service from start to finish. Prompt, on-time, efficient, does what they say they are going to, and follows-up. Turns out that the wrong windshield was put on my car, which was discovered after the rain sensor would not stay attached to the interior side. Universal sent someone out a few days later to remedy the situation. They ended up replacing my front windshield again a week later with another new windshield that was correct for my car. Mobile Service, Great employees, on the phone and in the field. Highly Recommended. I will continue to use them. A+, Five Stars, Four Diamond, etc...

Do
Review №14

This by far was the easiest experience, really shocked.Installer came to the house, was very informative and courteous.Gave me a 3 hour window and called when he was 30 minutes away.Quick service, paid with credit card and no hassle.Will definitely use again, and I am hard to please. A hidden gem.

Da
Review №15

These guys were great. On time, neat and clean and no leaks! Could not have asked for more! Will definitely use them again

Ro
Review №16

Top notch! Professional! Exceeded my expectations! I cannot say enough good things! I am extremely happy with the work & service!

We
Review №17

A+ service by Bonnie and Joe. Would highly recommend Universal Glass. I am so picky with my BMW, they surpassed my expectations. Bonnie helped me file the insurance claim and was so friendly. Joe was prompt, professional, and knew what he was doing. A+!

Pa
Review №18

Customer service was Awesome from the start. From Josie, to Robert, to my installer, Billy. Would use this company again.

Gr
Review №19

I unfortunately did not have a good experience... 3 missed appointments at 4 hrs ea...2 appointments made 1 with the wrong glass for the door. another made with a scratched glass... Logan the supervisor gave me $100 off and set up a new appt... they showed up on time with another scratch on yet another window . This started in April... Ended July 17th... All of my hours of waiting and wasting my time... I guess everyones time is free right? Still have to pay $140 for the work... The techs are great but the customer service is horrible I do not recommend...

Te
Review №20

Awesome customer service by far the best mobile glass company! Always willing to go over and beyond expectations!

Br
Review №21

Excellent customer service and work. Thank you Dennis and Gloria!

Aq
Review №22

Friendly helpful people

Jo
Review №23

Absolutely outstanding job--both scheduling and installing. We made an error in which windsheild was needed. The installer handled the situation very professionally and immediately contacted the office with the issue--by the time he had left the neighborhood, we already had the appointment rescheduled for the following day. The returning installer was again extremely professional, neat and made sure the new windsheild was clean -- inside & out! Hopefully we wont need a replacement (at least for a long while) but I know who we will call-Univeral Glass of Glendale, AZ. NICE JOB EVERYBODY--

Aa
Review №24

I am a local insurance broker that sends all of my glass claims to Universal Glass. They are very responsive and dont leave any job unfinished. Try them out!

Je
Review №25

They did a great job repairing the broken window.

Ti
Review №26

All you need glass in one place

Information
27 Photos
26 Comments
4.8 Rating
  • Address:5650 N 51st Ave, Glendale, AZ 85301, United States
  • Site:http://universalglassaz.com/
  • Phone:+1 623-435-0202
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass repair service
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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