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Star Auto Collision Center
3737 San Fernando Rd, Glendale, CA 91204, United States
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Star Auto Collision Center
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ma
Review №1

Some stranger ended up hitting my car, luckily I got there insurance and everything was taken care of. These guys are very professional, they are in constant communication and will notify you of any changes. The estimated time for repair completion was accurate and they kept their promise and my car looks brand new. They did a great job, highly recommend their business.

Er
Review №2

Mercury insurance claim brought me here. Service was great and fast. Car looks as good as new. Had progress updates along the way as some parts were on backorder. Would definitely recommend.

Al
Review №3

I gave this place a shot after somebody damaged my front bumper. I was going to go to the place recommended by my mechanic of 15 years, but my insurance sent me there to be inspected. The owner of the shop seemed legit to me, he seemed like the kind of guy who just want to do a good job. So I decided to give him a shot. I am not disappointed. The car looks better than when I bought it. The service was fast and the owner of the place kept me in the loop the all time. I recommend this place highly.

Be
Review №4

That place rocks!! They treat you very well and their service is great. I recommend this place, they do excellent work....

Da
Review №5

My car was nearly totaled in a hit-and-run. The damages skated just a couple percentage points under the line. Star Auto worked with me to keep those expenses down. They even went above and beyond, fixing older damage to parts that weren’t involved in the accident. They kept me updated every step of the way and couldn’t have been nicer while doing it. Cannot recommend them highly enough.

Br
Review №6

Honest & transparent review:Absolutely incredible experience. I drive a Mazda 3. My back right panel near the wheel popped out due to a fender bender the day before. In addition to that, the paint on the panel was heavily impacted and that’s what had me most concerned. I was referred to Star Auto by Nathan at the Mazda service department in Glendale and was told to ask for Eli. Eli was busy with a customer, but Arthur Andranikyan was available to assist me. He had a mechanic come out to inspect the car. The mechanic was able to pop the panel back in within a few minutes. Then, Arthur had someone come and polish and buff out the paint issue and it looked as if nothing ever happened. **Arthur didn’t charge me a thing even after I insisted. Simply gave me a hand shake and a smile. Wow. This just doesn’t happen at an auto body spot. I’ll refer every person to Arthur and Star Auto in general.Hands down the best service and kindness I’ve received at an auto body repair shop.

Ka
Review №7

Awsome Service, wouldnt go anywhere else.

Ar
Review №8

This is the best paint and body work you can get highly recomend .

Je
Review №9

Great service!! They have taken care of my car twice now & I have always had an exceptional experience. Thank you to Mario & the team at Star Auto.

Be
Review №10

Went there with feeling pretty down because of my car being side swiped at the super market, figured it would never be the same especially because it’s a black color. Walked in to the office and I was greeted very professionally but at the same time friendly. They told me it was gonna be alright. Well I was in disbelief on the quality of the work when done. The finish was better than factory, no waves, or swirls on the paint or the body. Finished on time and absolute top quality. Thank you guys!

Er
Review №11

Great service and even better work!! Couldnt be happier the owner Mario makes you feel like a family member and a long time friend

Cr
Review №12

Just had some work done with these guys. Mario and Harry really made us feel at home and at ease. The work they did was pristine. The one thing that sets them apart from the rest of the three Ps (painters, platers, and powder coaters) is their communication with the customers. We were told that the work would be done on a certain day and Mario asked us to call them by that day at noon. We did call in which Mario was with a customer but Harry said he would check on the status and get back to us shortly. Harry DID, letting us know that it would be all completed by 4pm on the day they promised. That communication is worth a million dollars. Looking forward to having more work on our other vehicle with them soon.

Pa
Review №13

The owner was great, got my car back in a timely manner! The car looked good as new!

Ma
Review №14

Love to see this oldie but goodies cars lowriders.

Ma
Review №15

Just had a terrible experience with poor customer service and discrimination from employee Bernie Fierro. That was after the third time going back there because, first time his computer wasnt working, second time he wasnt there, and third time he was plain rude and chose to serve another customer who came after who happened to be of much lighter complexion and without a foreign accent and then wasnt able to pull all the info he had previously written down. When asked about it he said if youre not happy you can leave. Hence the very poor review.

Jo
Review №16

Was recommended here by Glendale Dodge. Originally told it would take 3 weeks, then after was called with estimate told me 2 weeks. At 2 weeks I called, no one called me, and they said 1 more week. Ok,no problem, then after this week I called again, not ready one more week. I was getting pissed but I wanted it good so I didnt say anything. Again its been 4 weeks I just showed up. Wasnt ready but if I waited about 1 hour it would be. I took the rental back and waited 2 hours. Finally ready! Got my truck.When I got home. Things werent right. Back bumper color was off, back door had weird stains, and the tire wasnt replaced. I told them about the tire from the begining. Called and was told bring it back Monday and well make it right. Mario was very nice and said well get it right. Told me 2 or 3 days. I went Wednesday, nope, not ready. I called Thursday, nope they said Monday! The following Monday it was ready. This is 6 weeks total from when I took it in.It looked good but after 1 day, I noticed a missing part, no way am I taking it back! Id rather pay and get it fixed myself. Not going through this hell anymore! This was an insurance job, so it wasnt a money thing. They are just very disorganized, wont call you you have to call them and no quality control. Do yourself a favor - stay away!

Na
Review №17

Fast and friendly service! They do great work.

Jo
Review №18

These guys were great, highly recommend...

Fi
Review №19

Not a place I would recommend.

Da
Review №20

Ive gotten 2 cards fixed from her.........Ballin on a budget here👍👍👍👍👍

Al
Review №21

Worst body shop i been too the owner Mario is really shady and money hungry guys was literally forcing us to write the check but never gave us no type of receive or anything of the job they performed on the vehicle paint job was done horrible the hood had spots all over the edges and owner even had the audacity of saying that the car was involved in a front collision damage and that why the truck was unaligned which was really shady because he was trying to cover up all the garbage job saying car was in a previous collision when car has been owned since day one and never been in no type of accident what so ever i really dont recommend anyone going here place is a scam and owner is the shadiest person around and get all agitated when confronted on regards to all the negligence of work.

Ma
Review №22

Good services

Information
7 Photos
22 Comments
4 Rating
  • Address:3737 San Fernando Rd, Glendale, CA 91204, United States
  • Site:http://starautogroup.com/star-auto-collision-center.htm
  • Phone:+1 818-240-4125
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:8AM–3PM
  • Wednesday:Closed
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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