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CubeSmart Self Storage
11530 Nuckols Rd, Glen Allen, VA 23059, United States
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CubeSmart Self Storage
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Th
Review №1

I recently rented a storage unit from this location. Kristi was very professional, polite and a great person to work with. She answered all my questions and eased the pain of moving. I would recommend Public Storage. Go see Kristi she is great!

Ch
Review №2

Brandon and Stacey are absolutely fantastic! They are so helpful and professional. My experience here has been so helpful and I just can’t rave about it enough! The units are clean, and so is the location! Professionalism and top tier at its finest!

Ba
Review №3

Both the General Manager, Stacey, and the Store Manager, Brandon, made my rental experience stress free and simple. Both of them are friendly and amazingly courteous, going out of their way to be helpful. I highly recommend this branch of CubeSmart because of these two outstanding employees.Barbara

Lo
Review №4

Stacey, the Manager, is very helpful and pleasant to work with. The place/units are very clean and easily accessible. The only thing is I feel the rental is a little high (especially on the larger units).

Ha
Review №5

Stacey Stutzman was great! She helped me with a long term contract for a storage unit at the Nuckols Road location. Very happy with the first year of storage... and she was awesome setting up the next few years. Thank you Stacey and CubeSmart Storage!!

Ma
Review №6

Stacey is fantastic! The Glen Allen location is so clean and I feel so safe. Im so glad my friend recommended CubeSmart and this location. Stacey showed me several units and locations. I have my own code, theres a restroom, ( no running down the street to find one), and the lights turns on as you move into areas.

Ka
Review №7

Stacey Stutzman, General Manager of this location, is always helpful! Haven’t seen her for a while, so it was great seeing her. Always helpful, considerate and a joy. So happy she’s back!

Ch
Review №8

Very friendly and efficient management and staff. Convenient and clean facility at reasonable prices. Would definitely recommend this Cubesmart location!!

Sa
Review №9

Always a great experience with staff. Stacey and Brandon such a delight to work with. The facility is always clean and very well maintained . I would highly recommend Cubesmart, Glen Allen, VA to everyone!!! 👍😊

De
Review №10

Stacy the manager is wonderful. Always remembers us when we come into the office. She obviously takes pride in customer service and always goes the extra mile.

je
Review №11

Fabulously well cared for. Clean, secure, well lit, climate controlled, everything you could ask. The manager was incredibly helpful and kind when we first came in- she answered all of my nutty questions. Each time we went in to put in a couple of things it was always clean and everything seemed well cared for. While we are nearly 2 hours always I never stressed over something happening to my daughter’s college stuff while she was home. Thank you!!

Ba
Review №12

First of all I would like to say that the staff at knuckles rd is next to none. They always found a way to help me when needed, especially stacey her desire to help me was by far next to none!!!!! Thank you very much and keep up the good work. Exactly what we need in times like this 👏👏👏👏

Ch
Review №13

The office staff are exceptional!! Very helpful and a very clean facility. Would definitely recommend!

Sa
Review №14

Great experience. Stacey was super helpful. We looked at a few open units, selected one and had the lease done in 20 minutes.

lu
Review №15

I had an awesome experience with Stacey and Brandon. They were very helpful and even provided some packing tips that proved to be extremely helpful!!

Ja
Review №16

Brandon and Stacey are great at getting you set up efficiently and are very friendly. The place is clean and convenient.

De
Review №17

Stacey and Team are knowledgeable, courteous and customer oriented. Just nice, helpful people!

Da
Review №18

I am very pleased with my experience at Cubesmart on nuckols rd . As a business owner renting storage units along the east coast for the last 20 yrs, I can say this Cubesmart on nuckols rd is the #1 storage facility. Stacey and her staff are clearly the best at what they do! A professional and friendly atmosphere along with top notch security will leave you with no worries.

Sp
Review №19

Ginger was phenomenal! She was able to guide me step by step in choosing the right size for my needs. She was thorough with giving me all the information I would need for my unit, accessing my unit and my online activity for keeping up with my account. And when I called her and said I needed to go up a size, she told me “no problem!” And completed the transaction while I was on the phone! The facility is very clean and very well kept. I’d recommend this storage facility to anyone and everyone!

Pa
Review №20

Stacy was the best ! She was very customer service oriented !

La
Review №21

Mike Love deserves a great THANK YOU for his fantastic customer service. I rent many units with Cubesmart throughout the Southeast for my business and this location by far has been the most fun to work with. Thank you Mike for getting my additional unit set up and making my day much brighter.

Ch
Review №22

CubeSmart off Nichols Road was amazing. Stacey & Ginger were so helpful. I thought I knew what size I needed and they helped me figure out what was truly right and and the right price. They were so responsive and knowledgeable it made such a difference. Now as I vacate after 6 months they were as friendly as every even during this difficult time. I would highly recommend using their services and I will use them again every time. Thank you.

Ki
Review №23

After a long distance and stressful move for two households, Cube Smarts Store Mgr, Stacey, and her assistant, Sydney at the Glen Allen location were such a tremendous help. Ladies you were the breeze in our move, and one less stressor. We cant say enough how grateful we are for their accommodation, professionalism and kindness during this challenging time. Our first experience with Cube Smart, and we can say its been the best weve seen for cleanliness, great temp control, accessibility, and the little touches like hand carts really add to their service. Top notch customer service and facility - Kudos to Stacey and Sydney, and a big thank you ladies!

Ma
Review №24

Close to the neighborhood. Simple and clean facility.

ch
Review №25

I am loving my experience here at cube smart and I think that is mostly attributed to the service I have been receiving from Stacey Stutzman, the general manager. She has been more than awesome! First, she made sure she resolved the initial issue I had with finding the right storage size and then she had to do a transfer to another storage room because I felt the initial one was too big. Her service is nothing short of excellent!!! Thank you Stacey!

Jo
Review №26

Stacey is awesome! I came in here the other day she showed me two units. She was very patient with me and helped me get just the right unit. No pressure! She took the time to make sure all of my questions were answered. I’m very comfortable with my decision. Love this place. Very clean. Excellent units. Highly recommend!

Ta
Review №27

Excellent! Stacey was extremely helpful and knowledgeable. The facility is super clean and even though it has different levels, uploading and getting to a location even on the 3rd floor is super easy. Highly recommended.

Fe
Review №28

I have been a customer for over one year and Ms.Stacey Stutzman assisted me with securing a storage room that will accommodate my needs. She was a godsend and is still is now . Extremely professional and patience . My first impression of the facility was that it was tidy inside and out . The storage facility offers you pallets to assist you with moving your items . I recently upgraded my storage unit and called in to inquire about possible larger storage units . Ms. Stutzman still remember my name and my storage room unit . I was so surprise . She and Mr . Brandon Barts assisted me with my upgrading my unit and she even walked me to larger storage units to ensure that my needs are met. Ms.Stutzman and Mr Barts customer service and professionalism are outstanding and I would recommend that you utilize this storage faculty for your storage needs .

Me
Review №29

Stacey has been amazing!! I was moving from across the country and wasn’t able to get to Virginia as quickly as my movers. Thankfully she was very understanding and allowed my boyfriend to assist movers and even went as far as showing him where my unit was. She is an outstanding manager and this is a safe and clean facility!!!

Le
Review №30

I signed a lease with this facility in March and my experience to date has been amazing. Stacy one the facility managers is great, she goes out of her way to help and provide top notch service. Whether you are in need of short or long term storage, I would highly recommend this facility.

jo
Review №31

New facility is spotless. Mike Love went above and beyond.

Jo
Review №32

Stacey is awesome. She showed me around the place personally. It is super clean. Nice bathrooms. Easy to maneuver stuff down the hallways. Carts are plentiful. She expedited my lease. Got me everything that I needed. It was a real joy to work with Stacey. She made me feel at home. Which is where I like to keep my stuff. Thank you.

Wi
Review №33

We were very impressed with the customer service. Stacey, welcomed us to the site and answered all of our questions. We were not quite ready to move yet as we were researching for an upcoming move. Stacey has followed up several times and definitely been available to assist us with any questions. We really appreciate the excellent service level and follow up.

Je
Review №34

Stacey is extremely professional and very helpful! She is always available if we have any questions or need help. The facility is very clean and neat. I would recommend this Cube Smart to anyone who has storage needs!

Ch
Review №35

I had an amazing experience with CubeSmart in Glen Allen. Ginger was awesome. The online process was easy, the rates were competitive, and the customer service was impressive. I made a same-reservation, left with my unit, my lock, my insurance, some extra boxes, and a smile 😊... Not only did Ginger take extra time to show me my unit, she also did a size comparison to ensure it met my needs. The monthly lease is ideal for my situation and she got me straight. I would recommend to friends and family!

Ro
Review №36

Ive had outstanding service from this facility. Stacey went above and beyond to ensure my concerns were addressed and she provided immediate follow-up to resolve some issues. Ive been using this facility for a year now and plan to keep using their services due to Staceys attention to detail and her ability to makes things happen. Thank you.

Sa
Review №37

This is our first experience with renting a storage unit and so far it’s been great! Ginger was so helpful in getting us set up and answering all of our questions. We’ve been back and forth to the unit several times and it’s been so easy getting things in and out. The facility is very clean and we’re very pleased with our experience so far!

St
Review №38

Had a little wait to meet with the lady at first but otherwise first class service.

Ve
Review №39

I am so pleased with this facility. I receive 5/6 deliveries a month. Stacey always ensures I am informed of delivery and she makes sure UPS places my merchandise correctly! I lost my key and was totally stress! Stacy, again, said dont worry and gave me a new lock and traded out my keys. Im soooo happy! Thank you!

De
Review №40

I had an amazing experience at CubeSmart before I could even step out of my car Stacey was there to greet me. She was very knowledgeable and advised me of all the options for my storage needs. She is actually probably one of the nicest people I have ever met she made sure I had all the supplies I needed and even offered to take it to my car for me ! If you need storage I would HIGHLY recommend Cube Smart they will take care of everything you need !!!

Ma
Review №41

The CubeSmart staff has gone above and beyond to accommodate my needs. During these uncertain times with Covid-19, the staff at CubeSmart has taken steps to maintain safety without losing their excellent customer service skills. They make difficult seem easy.

Di
Review №42

Just want to give a shout out to Stacey, GM, at CubeSmart in Glen Allen, VA. She was extremely helpful, knowledgeable and provided outstanding customer service. Highly recommend this company.

Me
Review №43

Had a very enjoyable experience throughout the whole process. Stacey Stutzman was absolutely wonderful and incredibly helpful; explained everything!

Me
Review №44

My experience with CubeSmart, Glen Allen was excellent. I am currently overseas and my friends in Virginia are helping move my stuff. The manager, Stacy, helped me coordinate everything over the phone. She worked efficiently with sending me the lease agreement and other documents I needed. With the COVID-19 pandemic, moving can be a stressful time. She made this experience so easy and effortless.

Ab
Review №45

Great customer experience and nice units. Stacey was awesome, she did the entire contract in few minutes. Would highly recommend this location for your storage needs.

Ti
Review №46

Long story short I had communicated with this location during my move from Tennessee back to VA and throughout the whole process the staff was very professional and polite. I was able to upgrade my reservation without any issues. Payments and facility information was all spoken verbally and on given on paper. Overall great experience and I would recommend anyone to them anyway!

S
Review №47

Stacey and Ginger took time to show me several units as I was unsure which size unit would hold my belongings. I’ve dealt with other storage facilities previously and Cubesmart is by far the best! They focus on customer service and it doesn’t go unnoticed.

Hi
Review №48

Easy access. Friendly staff. Convenient location.

Am
Review №49

Love this place! Highly recommend! Stacey is very helpful. This location is very clean and nice to use.

Pa
Review №50

Outstanding service and great management from Stacey. Five star review all the way !!

Ly
Review №51

Stacey did an excellent job explaining and processing my application. She found the perfect spot for me. I appreciate her taking such good care of me.She was very professional and showed me around the facility pointing out the bathroom and how to punch in when dropping off or picking up your items.I would highly recommend Cube Smart Self Storage on Nuckols Rd.

La
Review №52

Stacey was extremely helpful. She has a high standard for customer service and was very responsive. Her turn around time was impressive and she even knew who I was based on her scheduling and addressed me by name upon walking in. She speaks highly of the facility and I think she is an excellent face for your organization. Thank you again!

He
Review №53

I was very impressed by the customer service at this facility. Stacey stutzman was very helpful in helping me obtain the right size storage I needed. She gave me all the information and pricing, and just so helpful. Its not often you can get customer service anymore! I will definitely be coming back to purchase a unit from her.

Ch
Review №54

This location is very well managed and also very new. The staff is great and the units are clean. Highly recommended!

Dr
Review №55

Stacey and Ginger have both been fantastic in getting me set up for my storage rental. They made th rental setup process is quick and easy.The place is clean and well taken care of. Feel comfortable in renting space here.

Ad
Review №56

OK here I go thinking thinking thinking astonishingly clean.They Enable me to run my business proficientlySydney closes the circle where other storage unit facilities leave it open.

Ry
Review №57

Excellent staff.I can in on a Saturday and the Manager was very knowledgeable and took her time explaining everything to me. I would recommend to my friend.

Sh
Review №58

Stacey stutzman was absolutely amazing. Went above and beyond to assist! So pleased!!!

Ca
Review №59

Stacey is so great! Shes always very friendly and is willing to answer any questions I throw her way. Even with a cast on her foot, she walked all over the building to get me the perfect unit. Thanks Stacey!

EV
Review №60

Stacey at CubeSmart in Glen Allen was awesome! Very friendly and welcoming, and went above and beyond to search for what I was looking for, and did not give up till she found it! What a joy and excellent customer service! Thanks Stacey!

Ka
Review №61

This is a good location to store your items. I was able to get a unit on quick notice. The facility is clean and there is easy access to trucks and a loading dock. Nathaniel Johnson and Stacey Stutzman helped me with the picking the correct sized unit and with recommendations on how many boxes I would need. They were helpful and professional!

Ra
Review №62

It was extremely convenient to do all of my paperwork online. The General Manager Stacey at the Nuckols Rd. location was very helpful at checkin

Ak
Review №63

Good, clean and spacious. Staff at the reception is kind. over and out it was all good. no complaints.

Fl
Review №64

I got stuck in the elevator🥵🤬🤬🤬🤬

da
Review №65

CubeSmart is a cut above the other storage facilities. As a business owner in the area for the last two decades there is no doubt in my mind CubeSmart is number one for your individual and corporate storage needs. Stacey and her professional staff are always friendly and helpful making it an easy and stress free process.

Sa
Review №66

Ginger was so pleasant and helpful. She answered all my questions. The facility is clean and very well lit. We have used other storage facilities and this location is at the top of our list!

Ki
Review №67

Very nice, new storage unit for cheap. Employees are very nice there.

Sw
Review №68

Mike was absolutely amazing. He was very patient and accommodating in the last minute. Excellent customer service. Thank you.

Pr
Review №69

The manager and general manager team (ginger and stacey) are really awesome women. They are very friendly and helpful to any new customers. They are upfront about all the costs and there is hidden costs they charge after you sign in. Just the best!!!!

St
Review №70

Fast easy contactless great friendly service people

sa
Review №71

Recently moved into CubeSmart storage unit on Nuckols Rd in Glen Allen. The team (Stacey & Ginger) were extremely helpful and pleasant to work with. Customer service was nothing short of amazing! Thanks Guys, The Mosleys!

In
Review №72

Love this facility! Stacey and team are amazing! I also have an amazing experience whenever I drop by. Stacey is always there to help!

da
Review №73

Im very happy with my service and Stacy has been great! Also the price and location you cant beat it !

As
Review №74

Manager was very knowledgeable, helpful. Great touch-free contract and check-in. Property is very clean.

Jo
Review №75

Great people. Great location. Great facility.

An
Review №76

Stacy has helped me with all my three units here. Its always easy to work with the team here. The facility is very clean and accessible.

Bi
Review №77

Very courteous and helpful staff and great facility location and upkeep

Br
Review №78

Stopped in at Cube Smart today and met with onsite manager Stacey to reserve a storage unit. Facility is clean, secure, and service is outstanding! Highly recommend for your storage needs in Glen Allen (Wyndham/Short Pump/Innsbrook) area.

Po
Review №79

Stacey was great! She helped me from the beginning of my reservation up until the move in date. She was very patient and polite during the process of us deciding on which storage would fit our needs and finding the best deals for us. A1 staff

La
Review №80

Stacey and Ginger are phenomenal! It has been a wonderful experience to rent a unit here! They are so friendly and outgoing!

Ad
Review №81

Nice storage units. Clean and well protected and lit. The elevator had a high capacity even if the door doesnt give much time to load and unload still its very nice as far as storage units go.

ja
Review №82

Stacie was extremely helpful and courteous. My father had advised what great service this facility offered so I decided to add a unit here.

mo
Review №83

Absolutely love this facility!!!! No one has been able to duplicate Stacys care and customer service. I highly recommend this location!!!

Ro
Review №84

Nathaniel and Stacey Stutzman were wonderful and very accommodating. Very helpful and concerned about meeting my needs. Highly recommend.

Ma
Review №85

Terrific customer service, very accommodating staff, and state-of-the-art facilities. Glad I found them! Stuff is safe with peace of mind.

Jo
Review №86

I left my old storage at storage facility at Public Storage because it was in a doggy neighborhood, was outdoor (so there was a greater chance of molding or mildew incidents) and plus they kept raising the rent on me. I tried Cube Smart because it is near my doctors office and in a much nicer area. I had NO IDEA HOW LOVELY this facility was. I also felt like my prayers were answered when I learned that the units are indoors! Ginger provides such a quality service- she is the best, really. I think I am gonna like it here. :)

Br
Review №87

Cube Smart in Glen Allen is awesome! Easy to get stuff in and out and it’s affordable! Stacey the manager was very helpful and gave me a great unit!

Ca
Review №88

Stacey was a big help in showing me units for my needs. She was very friendly and knowledgeable about storage spaces. The place was very clean and they have carts to help with my move.

W
Review №89

CubeSmart has been a great and convenient place for storage. The people are friendly and the facility is well managed, safe, secure. This place has been a lifesaver during a major time of transition for me.

Va
Review №90

Very easy and informative. Inexpensive as well. Stacy, the manager, is very sweet and friendly. Id do business with them again.

Da
Review №91

Very clean well lit facility

Jo
Review №92

Been using this storage location for 9+ months and its been great, low prices, friendly staff. We needed to move to a smaller unit after clearing some stuff out and Stacy was a huge help in making it happen on the spot and facilitating the move.

Am
Review №93

Stacey was an absolute pleasure to work with! The facility is exceptionally clean and easy to access - looking forward to my move in!!

Ni
Review №94

Super Clean and Great Customer Service. Stacey and Ginger are awesome. Thank You Ladies!

Da
Review №95

I needed temporary storage for my upcoming move. I had the pleasure to work with Stacey at CubeSmart. She was knowledgeable and helpful. With her help, I was able to quickly procure a storage space for my needs. Great job.

Lo
Review №96

The staff there are all amazing I would recommend them always

An
Review №97

The facility is nice, clean and well lit. Stacey is friendly and has been extremely helpful by showing us the units and making sure our move goes smoothly during this time of transition. Will definitely reccomend.

Ag
Review №98

Very easy to book. Stacey was very helpful!

Ka
Review №99

Ginger and Stacey are professional and courteous. The facility has easy access and is kept very clean.

De
Review №100

Waited until it opened as I wanted a new unit that was temp controlled. Im paying for a unit that is discounted rate for first 6 months.After that, Im actually paying more as the price varies by neighborhood I have found. Mine is more expensive but close to my house. One of the few storage facilities that does NOT have a truck to use. BummerThe new manager, Odessey (cool name) is nice and friendly. Within a mile from my house which helps too...fast forward 7 months later.3 managers. 2 price increase . just received notice going up again $15. Month! Ridiculous, getting out of there. RIP OFF

Information
35 Photos
100 Comments
4.9 Rating
  • Address:11530 Nuckols Rd, Glen Allen, VA 23059, United States
  • Site:https://cubesmart.com/virginia-self-storage/glen-allen-self-storage/3683.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 804-256-0815
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–1:30PM
  • Friday:Closed
  • Saturday:8:30AM–5PM
  • Sunday:11AM–3PM
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