The prices and selection here are good. The service is nice but incredibly incompetent. I ordered a computer to be delivered October 26. On November 2 I called to say that not only had I not received it but the store showed that it hadnt shipped yet. They were very nice and after a while they cancelled the order and placed a new one. However they charged my card twice and mailed two identical computers. So now I have paid interest on 3 charges for one computer, I have spent hours on the phone and now I have to go drive to a shipping location. Not so much as an apology. Pretty amazing.
I am disappointed with Microsoft office product that I paid for at Best Buy. My problem is activating the product. It keep asking me for the product key and I entered it . But took me nowhere, different avenues, this is a result of t bad programmers out there. By the way Im a software analyst. I might end up trying to get my $50 from Best Buy.
Very nice and smart group of people. Wish I was a part of that.
Staff were very nice, the office is very cool. I enjoyed visiting here.
Greatest people ever. Love their technology. Productivity is what they transpire!
Great facility, clean and functional. Lunch was great both days.
MICROSOFT BAD SERVICEI have had two surface pro 4 for almost two years now and one of them stop charging. The one that stop charging only gets used 5-10 hrs a mo. I contacted support by phone and the it guy told me after running a lot of test that my one year warranty was up. I explained I didn’t mind paying for the repair, besides the part is only $40. He explained they don’t repair they replace system it would cost me $450 + Tax. Ok so my $1,200 pro 4 will always cost me $500 after the first year no matter how small the issue. I asked to talk with a manager because the IT guy said he couldn’t do anything else. He then put me on hold for 30 min. And came back and told me his supervisor is saying the same thing. I found that to be rude, if I was the manager I would talk to the client, so I ask to talk to his manager. He put me on hold again, Gary was the next person I spoke with he is the supervisors - supervisor, the supervisor agreed, the condition of my pro 4 and as little use, i shouldn’t have to go through this but he didn’t have the authority to help me. I asked to talk to someone who is able to listen to my problem and be in a position to help me. I asked if I could e-mail some one if no one in that role is available through customer service, after explaining myself 3 times he said I Guess I could e-mail back office but that will take two or three days. I told him I’m fine with that, he told me he would e-mail me at that time. 3 hours later I get a e-mail from Gary telling me the same thing. So after 2 hours on the phone talking to a IT person, messaging though IT guy messaged 1st Supervisor, spoke to supervisors - supervisor 2nd level, to e-mailing back office (still no one in the position to help has spoke with me) to I’m out of options. The part that bothers me is no one even tried to work with me, I’m hopping we can work something out because my family of five enjoy your products.After I posted to my 5k followers on LinkedIn and found out they had a recall with the chargers with both of my Pro4 that was never told to me throughout all the interactions I had with Microsoft, now I wonder if I should fear the same thing to happen with my other Pro4!
Entire company made up of passing the buck. Spent 2 hours to get no where and zero help. Hang up on you if you ask for a manager.
I love Xbox one and 360
Cool building, friendly staff
Nice office, friendly staff
The hospitality though
Chic building.
Friendly staff.