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Life Storage - Gilbert
375 E Elliot Rd, Gilbert, AZ 85234, United States
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Life Storage - Gilbert
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Ni
Review №1

I met Jamie at the front desk here while helping my brother with moving. I’m not going to lie, I hate moving stuff! But, when I went in the front, Jamie greeted me and really made me feel better. He emphasized with me over the horrors of moving. I don’t need a storage unit yet, but when I do, I know where I’m going! Thank you Jamie for making me feel better about helping someone else move! 😂

Za
Review №2

The manager was very easy to talk to, clearly explained what was needed and how I could get everything moved in as easily as possible. Getting set up took all of 15 minutes and all I really had to do was give him my documents and sign the lease! Extremely friendly, fast, easy, and secure. Would recommend this place to anyone.

To
Review №3

Clean Facility, great customer service & always carts available when needed. Love Dawn, she is always willing help me out with my issues!

Ca
Review №4

Affordable pricing, clean, and friendly! Would come back here if we ever needed a storage in transition again...

Bo
Review №5

This is the best location I found. Wide lanes between units make for easy turning, clean units, doors roll easily. Not the highest ceilings (8), but perfectly acceptable. Ron & Jim were extremely helpful. They also let me use their moving van for a day, complementary. All in all, a great experience.

Ka
Review №6

I wanted to thank Ron for his amazing assistance with my truck rental at this location. Ron is very professional and friendly! Kudos to you Ron!!!

Gi
Review №7

Excellent customer service. Jim was extremely helpful. Good old fashion customer service, like when people used to care about where they worked. I love it!!!I also love that this facility has a moving van you can use for free if close by or minimal amount if you have to travel far away like I did.It was a pleasure dealing with the people here.

Sh
Review №8

I was moving from a smaller unit in Phoenix and needed more space in east valley. Ron was extremely helpful and price is fair. Really hoping no rent increase for at least a year. 🤞

Aa
Review №9

Had a great experience working with Jim! Super friendly and efficient. The facility is very clean and locked down like Fort Knox!

Ja
Review №10

I want to give the biggest thanks to manager Jim....My family and I have gone thru multiple transitions in the past few months which have required storage units...and the use of rental trucks Jim has gone out of his way to provide the most sincere kindness, understanding, and compassion during this difficult time for our family...his store and facility grounds are extremely clean and well maintained...thank you Jim for all of the help you have continued to go out of your way to provide for all of your customers especially me, its such a refreshing and comforting feeling to know there are still outgoing managers who truly make their customers feel valued ...very rare these days unfortunately...but somehow Life Storage Facilities has 3 of the best managers running their stores...Jim at Gilbert and Elliot, Ron who travels between stores and Debbie at the Baseline store in Mesa!And then to traveling manager Ron...sweetest man anyone could meet...a big thanks to you...I had the pleasure of first contact with him at the stapley and baseline location...and then now at the Gilbert location on Elliot...he has bent over backwards for me as well as gone the extra mile for me on several occasions at both Life Storage locations...he is a pleasure to work with and always always always has a smile on his face...and have witnessed him providing the greatest customer service to any customer that walks thru the door at either location...most recently he was helping a lady in the store with the purchase of boxes when I entered the store to return the rental truck...he made sure he smiled and acknowledged I had entered the store...and greeted me with his famous smile and said he would be right with me ...he finished ringing up the customers boxes and then he turned and asked if I would mind waiting for a few seconds more I quickly agreed and he walked around the desk and offered to help her carry out the boxes and supplies she had purchased...he is always going out of his way to assist anyone and everyone and as a traveling manager not assigned to one specific location takes pride and shows commitment to both locations no matter what...he is an absolute asset to Life Storage!So if you find yourself in need of a Storage unit ...I highly recommend either store location best service you can get and always go out of their way to make you feel like family...they have all 3 gone out of their way to somehow make Storage facilities feel like my home away from home...which is a very hard task...lol..! 😀

Je
Review №11

Provided great service. The staff were fantastic.

Jo
Review №12

Excellent rental company saved a lot of money compared to U-Haul their customer service is great Ron at the front desk could have charged me a late fee and waved it I appreciate it guys you are awesome

La
Review №13

Jim was super nice and patient! Hes definitely the go-to guy for all of your storage needs! Great location and great people!

Cy
Review №14

Victor was awesome! So friendly and it took no time to get me set up with a space when I was in a bind! Don’t go anywhere else!

Ti
Review №15

I have been with Life Storage for five years. The customer service is and has always been exemplary.

Ma
Review №16

Great storage. Easy and convenient set up. Truck rental and clean units. Would definitely recommend using this location to anyone needing a unit. Thank you Jim and Ron for all your help.

Mo
Review №17

Great place to store your stuff. Ive been a customer for 17 years. The managers are great to work with. Location clean and safe. I highly recommend Life Storage. Ask for Jim, Ron, Andrew, Richard and Sandra. Tell them Ector sent you. :)

Cr
Review №18

Jim was super awesome & provided great service

Ju
Review №19

Friendly service, clean facility, very pleased with my unit.

Br
Review №20

Awesome place. Very helpful. Not to mention the best when it comes to getting a free moving van!

Je
Review №21

I have received the best customer experience here at the Gilbert Life Storage facility. Jim, the Manager, has always gone out of his way to assist me and has made the experience of moving less stressful. Thank you Jim!

To
Review №22

The storage facility and storage rooms were very clean. The staff person Deb was very knowledgeable. Deb, had all the information I needed that made the paperwork a snap to do, and took no time at all.Deb was great, took time to show me around and very friendly.Prices were very reasonable as I search the area for the right storage facility I needed and Life storage had many sizes to choose from and could not beat the price and got much more than I expected for my money.I defenetly would recommend this storage facility to everyone.

No
Review №23

This is the best place to serve all of your storage needs. I highly recommend it.

So
Review №24

Had a great experience here. Was in the need for a storage unit but had no idea what size I needed, thankfully Jim was there to help me. He was very knowledgeable and helped me find the perfect size unit for all of my stuff! Will definitely be recommending to my friends and family. Thank you again to Jim for your kindness and help with my storages unit!

Je
Review №25

Ron Randall was extra helpful and they helped me in a time of need. Thanks for everything Jennifer Varnrobinson

JP
Review №26

Clean facilities, very helpful staff, and easy access! This is a very professionally run storage and it shows!

Mi
Review №27

I was heading over to this location to rent a unit until I witnessed Jim Stewart the supposed manager harass an employee at a neighboring business. If he does that out of work, I can only imagine how horribly he treats his customers. 100% would not recommend as long as Jim is still employed here.

An
Review №28

Good service. Well maintained. Clean.

Jo
Review №29

Amazing customer service. Forgot my keys to multiple storage units and the gentleman working was super nice and helpful

Ro
Review №30

Amazing service. Had such a great experience. Definitely would recommend.

Jo
Review №31

Sandra is great. Very customer service oriented which is nice to see nowadays. Thank you Jim for having a great team member in Sandra.

am
Review №32

Ron was very helpful in getting us situated with our first storage space! Prices are affordable and I feel comfortable leaving our valuables at this location :)

Mi
Review №33

Jim has communicated wonderfully the whole staff is great. We are still your customer we just downsized. Btw Sandie is a real charm- polite, professional, and helpful. Thanks LS.

He
Review №34

Jim was amazing help! Showed me the unit before moving in. Walked me through the gate and lock! Super friendly!

Sh
Review №35

The staff was kind, helpful and very informative. I would suggest this branch to anyone.

Ni
Review №36

I had a perfect experience renting here in between moves. The staff was beyond helpful and very nice facilities.

Jo
Review №37

From presentation to personality, David S. was incredible! I was in the market for a affordable storage to suit my size and my budget and David S. surely found what I needed and could afford. I couldn’t be happier with the costumer service or the rates.I highly recommend life storage!

Mi
Review №38

Prompt, friendly staff, a quality service, and affordable pricing. Life Storage met all of my storage needs!

Ca
Review №39

Very nice facility! This was my first time using a storage unit and I was very happy I picked this place. I dot remember the gentleman who helped me but hands down the nicest person!

An
Review №40

Jim was a professional and very kind leasing manager. We showed up close to closing time and took time to help my husband and I and ensure we were happy with our rental. I highly recommend this location.

Co
Review №41

Awesome staff and fair prices.

A
Review №42

Very helpful and accommodating!

An
Review №43

Tracey was so helpful! Everything was a smooth transaction and the truck we rented was exactly what we needed. We dropped the truck off when we were done late at night, and I picked my deposit up this morning! Such a nice company, affordable and friendly. Thanks Tracey for all your help!

Ke
Review №44

Needed a storage unit for a few months and couldn’t be any more pleased with this facility. Everything and been smooth since doing the paperwork and actually move in. Dwane Was especially helpful and caring, even providing water to us when we moved in some items. Highly recommended this facility for any storage needs!

Li
Review №45

I absolutely love this brand new storage facility in Gilbert. The manager, Dwayne is very professional and so helpful with anything that you need. I previously rented a Life storage space in Chandler. I was very pleased and when I found out a new one was opening near me I couldnt wait to move in.

Lo
Review №46

The staff was awesome, they always are. But do yourself a favor dont bother getting insurance. I paid for over a year I didnt realize one week thats a lock was not completely locked on my unit. It looked locked. I was called I came within 2 days didnt think to look through my items, I had a large unit. When I moved out my outdoor patio set was missing a 40 inch color television was missing and my $200 vacuum was missing. If they call you and tell you that your unit isnt locked even though it appeared to be locked ask them to see the CCTV that was my mistake. So the insurance didnt pay, I had no proof that it was in there to begin with seriously why would I lie and go through the trouble of trying to get my things back that clearly were there. Im not sure who took my items could have been somebody that works there could have been somebody on the outside Ill never know. But read the fine print on the insurance they try to get you to buy there are quite a few loopholes on what they will and what they will not cover. Im speaking from experience. Again five stars for the staff and their kindness I give no stars to the insurance they sell. And maybe it would have been nice that the young man that called me and said your unit was not secure could of suggested looking at CCTV.L.Barr. Gilbert

Ab
Review №47

This facility was very clean when my husband and I toured it. Debbie, the lady that helped us was very knowledgeable about the facility and helped us with what we were looking for. Would highly recommend.

St
Review №48

Jim and Juan are an absolute pleasure to work with! This facility is so clean and the access is great! Highly recommended.

Er
Review №49

Helped a buddy move out of this location . Great customer service Victor.. .We had lost or key and had to pay to get lock cut and let me tell you this he had a tuff time to get it off but he did it .i can say those lock are top security locks ...Never new that cutting a lock would be that difficult but he got us on our way and at the same time provided great service thanks again man we appreciated the help .100 % recommend Life Storage .

Me
Review №50

Extremely pleased with this storage facility! Victor T went above and beyond to make sure everything was smooth and easy in switching over units. Knowledgeable! Great prices! Great over phone! Great in person! Thank you!

Sa
Review №51

Ron was a good help, professional and a pleasure to work with.

An
Review №52

I was looking around the area for a storage unit and stumbled upon Life Storage. One of the employees named Victor gave me some quotes on the storage units that they have and he showed me around the property. I actually found the kind of unit that I was looking for. I must say that the ac units are one of the cleanest that I have seen around. I really recommend this location for anyone that is looking for great prices and great services. Awesome customer service.

Sa
Review №53

Store manager Victor T is always very helpful and professional. I would highly recommend this storage facility. Business is always up front and smooth, units are very clean and well organized.. Prices are more than fair 👍

Sa
Review №54

Easy and affordable! Thank you!!!

Tr
Review №55

Well managed

Pa
Review №56

Victor was so incredibly nice. He went out of his way to take care of everything I needed. So personable. Made me feel very comfortable. I highly reccomend this facility.

Da
Review №57

Just rented a unit here. Awesome experience so far. I wasnt sure if an outdoor unit was something I was interested in coming from a climate controlled unit at another storage facility, but both David and Tracey addressed my concerns and were super helpful in showing me the unit and helping me make my decision. Top notch customer service, the place is kept clean, and it helped that this place is literally half of what we were paying in rent at the other facility. I would highly recommend them!

Ca
Review №58

David was very pleasant and helpful. We also took advantage of the moving van they provide and it was a hassle-free process. The storage unit is nice and air-conditioned and the cheapest in the area. I would recommend renting here.

Br
Review №59

Worked well around the schedule I was requesting and very clear and explanatory on the description and charges

Be
Review №60

Andrew was fantastic got me moved in very fast and easy process very professional and great customer service. Kinnison was also very nice as well. Highly recommended of you need storage.

Br
Review №61

I will say this was by far the best experience i have had with a storage facility, and Victor extends the best customer service possible. the facilities are extremely clean and well maintained. if i ever need storage again, this is where i will go from here on out

An
Review №62

The Manager (Victor T) is awesome!!! Super helpful and went above and beyond to help me. Don’t rent from anyone else. Their prices are fantastic AND they include the moving truck for free!!!! I’d give them 10 stars if I could!!!

Sa
Review №63

Its a storage unit.

Kr
Review №64

You cant go wrong renting from the Elliot location! From the start of my rental through the last year, all the employees at Life Storage have been phenomenal! They are all super friendly and have definitely exceeded my expectations! April and Josh are wonderful!

Sh
Review №65

Wayne was GREAT, his knowledge of the layout & unit sizes helped make it a quick & efficient set up. Im glad that I selected this location for my storage needs as they have air tight security (codes for each entry way and cameras at every turn) which sets me at ease that my goods will remain safe. Thanks again Wayne, I appreciate it!!!

La
Review №66

The Staff at Life Storage Gilbert is amazing! Very helpful. Tracy and Victor do an outstanding job. Exceptional customer service and very clean facility.

TW
Review №67

We have worked with Life Storage for many last-minute moves, and they have always come through to help us out. So easy to work with - thank you Dave for all your help! We highly recommend you to anyone looking for storage in Gilbert!

Je
Review №68

I went in to rent a parking space. Debbie was very helpful. Unfortunately they didnt have what I was looking for.

4C
Review №69

Tracy, David, and Victor are always extremely helpful, friendly, and accommodating! I moved my things from a different company, and was thrilled with the service at Life Storage. Definitely a better experience than with the other company! I highly recommend Life Storage!!

Ch
Review №70

For more than a year our Redbox team has been located at the Bobs Storage location at 375 E. Elliott Rd in Gilbert Arizona. During that time we have enjoyed the congenial attitude of the management and staff. The facilities are maintained in a neat clean and organized manner. Any requests we make for assistance are met with an optimistic and accommodating manner. We are not always at the facility; in our absence important parcels are received by the manager and securely held for us or taken to our storage unit. We have been made to feel that we are important to the Uncle Bobs organization and want to thank them for the continued professional and courteous treatment we receive.

La
Review №71

Great experience! Tracy was extremely helpful and very nice!! Saved money by having all the paperwork ready before we got there, thankful for that option!! Would recommend!

Pe
Review №72

For over 5 years now we have had a Unit with Uncle Bobs. The entire staff was always helpful, pleasant and made us feel like one of the family.Only reason we are leaving is we are attempting to downsize and that means getting rid of a lot of items that havent been used in years. Thanks for keeping them safe for us all these years we hope they will all find a better home.Thanks again,

Je
Review №73

I came into the store and was greeted by the assistant manager Victor. He was very nice. I was only supposed to go in to buy a large box but ended up leaving with other stuff. Victor answered all of the questions I had. He was a big help and the customer service is great.

Te
Review №74

Came in to sign paperwork for my brother in preparation for his move from out of state. Victor was amazing both with my brother over the phone and me in person. I’d definitely recommend Life Storage to anyone looking for space.

Ch
Review №75

Amazing customer service!!! Tracy loves his job and shows that that I am not just an income source. Best storage experience, I previously managed another storage facility and I would want him working for my company.

Ja
Review №76

I am a mover and can tell you the difference between a well run storage facility and, lets just say, one that is not. The staff at Uncle Bobs in Gilbert is customer service oriented and they take great care of their facilities with regard to cleanliness, maintaining the facilities, and security. Every time I have been there the staff know whats going with their customers and are looking out for their best interest. In addition their rates are very competitive.......I would recommend them hands down to anyone who needs storage!

Ga
Review №77

We rented 2 storage units from this facility recently. One air conditioned, one outside. We had them for about 5 months and had no problems. Everyone was really nice, they gave us a discount for renting 2.

Le
Review №78

This place is absolutely awesome!!! I was late bringing back the moving truck and Jordan (I believe is his name) was so gracious and professional! Great prices, the staff at all locations are awesome!

Pe
Review №79

Kinnison was amazing and very helpful. Some of the best costumer service Ive ever had!

Ma
Review №80

Ive had a great experience renting at this Gilbert Uncle Bobs. I have been pleasantly surprised at the hi-level of customer service I have received from all the staff. Ive rented other places where the staff seemed to not enjoy their job and were grumpy most of the time! Not here, everyone is upbeat and happy and really seem to enjoy what they are doing and have always offered up great customer service. Thank you, its appreciated!

St
Review №81

This past March was a tremendous time in my life in which I left active duty. My wife and I came from the west Valley to the east side and had to downsize quite a bit. So, the big question of where do I put all this extra stuff came to mind. My wife had nothing but praise for Uncle Bobs, being a previous customer years ago, so I gave it a shot. Ill admit I was sincerely skeptical about the whole thing but all that was admonished when I stepped through the door at the property. I was greeted and treated with the utmost respect by the store manager Josh. He put to past all the concerns I had about my belongings being safe and secure. I would go as far as to give Uncle Bobs 10 stars if possible but alas, 5 will have to do. You can be sure that you can expect nothing but the best when dealing with Josh in terms of customer service and keeping your items of value safe as if they were his own. Uncle Bobs and Josh for that matter restored my faith in humanity...something I have long thought lost.

Da
Review №82

Josh was amazing. He guided me to the right size storage space for the right price. I will be doing business with life storage for as long as Im in Gilbert.

Da
Review №83

I went searching for a place to store some things. I went to a couple of places and the price was pretty much the same anywhere I looked. I was driving down Elliott rd and stumbled across Uncle Bobs. I went it in and Josh and Priscilla had given me the best greeting out of everyone. They then assisted me into a 5x10. I didnt care about the price. I cared about customer service the whole time. Josh and Priscilla, I know will provide that 110% of the time.

Je
Review №84

Josh did my move in a few months ago. expectations were high working in storage and storing prior. He met all of them. I proudly recommend his store to any one especially because of the convenient location and his great attitude. thanks Josh for all your help I do enjoy storing at your location and I know my stuff is in a safe and clean location:)

De
Review №85

This property is very clean, The manager Jim was extremely helpful.

Sh
Review №86

Great location and service. Prices are competitive and its a new property

Br
Review №87

Dwane is awesome! He’s very accommodating and gets things done in a timely manner.

Al
Review №88

Victor at Life Storage was awesome. He accommodate all of our needs. I would highly recommend Life Storage at this location for your storage needs

Za
Review №89

Kinnison is a really good worker and she should get a raise, this is a really nice store that’s very clean and organized.Shes also really hard working

Ta
Review №90

Victor and his associate were wonderful to work with! Great prices and hours. The location is easy to navigate and kept very clean, safe and secure.

Da
Review №91

From the moment I walked in the door to rent a unit, Dave made the experience very easy and comfortable with his expert knowledge and friendly attitude.

Ke
Review №92

Clean facility, great customer service I will never store anywhere else

Jo
Review №93

Kinnison was very helpful and respectful. Would recommend this store to anyone looking for storage space.

Mo
Review №94

Victor was on duty and had his hands full and managed it all fast and was great to work with. 2nd time renting here and only had positive experiences.

Al
Review №95

Dave and Kinnison were very helpful their help went above and beyond.

An
Review №96

Our experience was good, price wasnt too crazy and the storage itself is in good condition. The only thing was the communication was not always clear. We were told one thing but then told another by a different employee. Other than that, we would come back and use their service again.

Ro
Review №97

This establishment is top notch. Easy in, easy out. The manager was most helpful and courteous. I would use them again.

Li
Review №98

Tracy has helped me from the first day we moved in and even in helping me find a cheaper storage when I needed to downsize. I I would highly recommend doing business with them!

Ma
Review №99

Have used this company on and off for the last 6 years. Very easy to be with. Professional and knowledgeable staff. Facilities are clean. Reliable experience!

He
Review №100

The guys in the office have always been extremely helpful & more than willing to accommodate my needs. Very nice, respectful & friendly young men always willing to help anyway they can.

Information
15 Photos
100 Comments
4.9 Rating
  • Address:375 E Elliot Rd, Gilbert, AZ 85234, United States
  • Site:https://lifestorage.com/storage-units/arizona/phoenix/85234/7110-in-gilbert/?utm_source=google&utm_medium=maps&utm_campaign=GMB-AZ-7110&utm_content=website-link&howheard=IGB
  • Phone:+1 480-497-1966
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:12–4PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
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