This is the Fed Ex I go to, to return my school books to my university- (who provides a paid label) Ive done this for years, and yesterday was the first time I was charged $7.00 for a re-boxing fee. So, that was disappointing, they usually provide an envelope for no charge.I was also disappointed that I wasnt greeted when I came in, that usually happens here, and stood at the counter for a couple minutes before one of the 3 workers behind the counter came to help me. They did look like they were busy doing other things, but Im a customer IN the store!Nothing bad happened, and I got my books mailed, with very little wait. But, its usually a better experience!

Not at all customer friendly. I go for a print outs today morning at 11:10 AM. Preview showing currently but printing missing some portion of it. I tried 2 times and I ask for help and the lady at the counter refused to help ask me to try different ways.If we paid and waste papers, why should she hired for?Then I go to Office Depot, people helped me get the right size. No more this FedEx branch.

James, Store Manager, was very friendly, polite and cheerful. He took a passport photo of me that I will not be ashamed to have for all the years a passport is used. I was very comfortable. It was a pleasant experience.

What a bunch of nasty people working here. Worst customer service possible.

The team at FedEx Print & Ship Center are always friendly and go out of their way to help the customers. I went in the other day to scan and fax some legal documents, and they not only helped me with the process, they suggested I scan and email them as a way to save a lot of money. Top notch service, and so thankful for their consideration of my finances. I always get the best service here at this FedEx location.

Worst customer service experience of my entire life. Staff was making jokes about my appearance, laughed in my face and then the manager asked meTo leave. I was friendly with the staff and just had to send a single package. Sad that employees think it’s okay to bully customers.

The employee closing this evening was so very helpful. I think his name is Cody. I needed to print one document/4 pages & continued having some transactional issues. Cody worked his magic & was a tremendous help! [I apologize, if I have remembered his name incorrectly. Yesterday I had a new set of tests for cancer update, so my short-term recall might still be a bit impaired....]

I have used this Kinkos as long as it has been open. Never have I had an issue .The people are always Professional, Polite, ready to assist you in any way they can. It helps to tell them what you need, they are not mind readers.I believe that due to Covid 19 some folks are extremely on edge. Phones are as quick release to channel their anger.Come people they are just doing their job If they do not do it to your satisfaction or as quickly as you like perhaps it isnt the fault of the Fed EX employee working behind the counter. It might just b e you.Keep up the Great Work .

Wow ! I came in to print out an old tax return that was needed for court... i had been having trouble getting it done and the manager here helped me and printed out whst I needed... then as I waited to pay for 18 pages printed... he waved me by and said no problem .He allowed me to print free of charge!Great experienceExcellent customer service!I recommend this location for all your shipping and printing needs!

These folks know how to take care of the 60+ crowd during Covid-19. Thanks Joe!

This store has the worst customer service. i’ve never shipped or exchanged anything and was needing some help and instead, the man who was assisting me was beyond disrespectful and unhelpful. i was anxious enough as it is and now i had a man telling me i wasn’t making sense. just have better customer service. help people out! i don’t think i can ever go back there :(

The least customer friendly FedEx I have been in in the United States. Extremely quirky and strange staff make one feel somewhat uncomfortable. I think FedEx can do better than this, what say you?

Arrive with express packages usually they just scan and I get reciept. Then when I finally get help I get asked drop off? Really? No sorry for the delay???? Obviously Im dropping off!! Hello fedex overnight envelopes duh!! if iwanted to just drop there is a box in the front!!! Maybe Im on line for 10 minutes for something else? Like a receipt!!!!! Amazing all sealed with labels

Dont go. Big line, one guy working while other guy decided to take a break. Checking hos facebook was more important than helping out.

Joe Steiger was great help! If he is not the boss he should be! lol Was awesome help! Highly recommend fed ex and Joe!

Special Instructions mean nothing. I called to ask that my package be held while I was out of town. Nope. Said it was not problem but sent it back anyway.

Came in to ship off a few items, only to find one of the employees being impatient with the female employee that was helping me. He kept telling her to work faster. Made me and the people standing in line feel uncomfortable. I could tell she was doing the best she could. Thought to let you know our experience.

A very pleasant experience. The gentleman working there did an excellent job cutting the glue binding off my book and replacing it with a coil binding (for flat reading).

Super great employees! Went above and beyond customer service helping me with my packages!!

They are awesome! Joe Steiger went out of his way to help me find a lost package!!!

I went to there office and asked if the have passport photos they said yes. after took my baby for a passport photo and they refused the girl did not offer a justification as to why they could not instead she looked around like looking for someone out of the blue to reply for her. Racism exists here at this place think twice before taking your business here.

I needed a ton of copies last minute for a presentation. Did the online upload and it was printed and ready for pick up in a half hour! Dan was great

If you go into the store you can get great service, although that depends on who is actually working. They seem to keep the atore fairly understaffed most of the time.If you do want to call and ask the employees anything, the phone generally rings anywhere from 8-20 minutes with no answer to your call. which then makes you have to go to the store in person leading you back to my first comment.Needs alot of improvement in the attitudes of the staff. If you do not want to work in a customer service industry then please do us a favor and quit. We dont care for your inapproiate comments, and glaring looks.Management should consider educating the newer staff on what good customer service truly is like.

Quick friendly service. FedEx is fairly expensive.

Same experience as many others. Awkwardly rude customer service, and so uniformly bad that it is as if theyre all trained to have the same awful culture.

Closed the door on me

Clean, friendly staff