Great staff. The lady who helped me today has helped me twice in the past and all three times with a smile and made me laugh. The store is always clean and even when they are busy they take the time to answer every question you have without making you feel rushed.

This is the best shop in town hands down!! Excellent customer service on Quadarius and Charkems part!! Will be a regular long as its here :)

Always a pleasure as the staff stays on point! The store is always neat so everything is easy to find. I love this place! Its small and intimate yet the selection is vast. They always have what I need.

Always great service and very knowledgeable employees. Charkem was a big help with the vaping questions I had

Smooth spot got everything u need and fair prices with sales on Friday

This was going to be a bad review because a few times I came in some of the staff wasn’t as knowledgeable as they should be but this one guy in particular (Q or quayln something like that) turned it around I came in upset that I was sold the wrong coil and he took responsibility even though he didn’t make the mistake and fixed it quickly selling me the correct coil and also taking the time to educate me on a few other things I was interested in he seemed to a have a varied knowledge base which was impressive to be some guy at the head shop he turned the experience around all the while training new staff, putting stuff on the shelf and answering questions his coworkers had. I was very impressed and recommend anyone who goes there to ask for Q

Ive been shopping here off & on for many years now, and Ive always left with what I went in for. My most recent cost was 3 days ago, and it was the first time I left with more then I had expected to buy. 😊 I wish I could remember her name, but the girl who helped me asked if I wanted to buy a disposable vape grab bag which I had no idea they even had those. (I was going in for disposable vapes and had told her when she asked if I needed help,so she kindly offered)I thought what the hell Ill try one. 😀The concept is GREAT and I would recommend them to others but I do have one tiny request if its possible ---> could there be non-menthol bags?? Maybe do non mentholAll menthol and then a mix.I personally cant smoke any thing menthol or ice (as the disposable vape refers to it)And my grab bag was literally all menthol except for one vape 😕 I really dont want to sound ungrateful...and love the concept... But if you guys could please consider my idea... Cuz Id really like to continue buying those bags...but I dont want to end up having to give what I pay for away because I cant smoke them...lol...

Nice staff, although Ive gotten the impression that the newer employees dont know anything about vaping or the hardware that goes with it. Been taking 15-20 min. for them to find my coils when I go in. They used to have really sharp, knowledgeable people working there...I dont know why the change lately

You cant ask more from a vape shop honestly, the staff and its customers are very polite and easy to deal with, they really make you feel good when you walk the the doors, friendly people isnt all though, they have some of the best products youll find anywhere and such a wide variety of products that youll definitely have a hard time going in without struggling not to break bank

I love this store, the service is awesome and they suggest the best vapes.

Good selection and helpful staff. Been a few times and will be back

I shop here about 3 to 4 times a week. Always has what I need in stocks. Staff are friendly and helpful especially Q whos knowledgeable about the products I buy and always helps me out.

Awesome friendly place with a open atmosphere. Need to know something about the smoking industry just stop by and ask

I was looking for a disposable vaping device but they didn’t have any on the shelf in the milligram of nicotine I wanted. Q, the employee said “hold on, let me look in the back”. He came out with exactly what I was looking for! Excellent customer service!

Good selection freindly

Its a very cool shop with beautiful glass pieces and the staff is always super kind and knowledgeable. Love it :)

Used to love the Gastonia store,but after my last few trips Ive been really disappointed in both the lack of useful stock as well as the lack of helpful employees.Sunday 08/23/2020 I visited for the last time. The majority of staff was out in the car not minding the customers coming in to the store. The employees inside the store had no knowledge about products being asked about I had one employee go get another who was clueless about glass pieces and components. When the outside employees came in all they wanted to do was play and cut up. Look I get it. Its a smoke shop and there is a certain vibe of a smoke shop, this was not that vibe. This was dont know dont care vibe. So we vibed our way up to your big green competition and got exactly what we were looking for and then some. I suggest that anyone looking for a knowledgeable but yet fun welcoming smoke shop visit the green shop with the little religious figure in the name.

All of the staff are very friendly, knows exactly what youre looking for, and always ready to help. Always a good time

Love these people! The most reasonable prices of anyone around, and the young girl was really sweet and made my day

Great staff quick service

Great stock, awesome staff!

So I guess they don’t care to hire or train anyone with common sense anymore. My deaf brother went in with a typed out list of everything he needed. They first didn’t give him batteries, then sold him the wrong coil and refused to exchange it and when they did finally sell us batteries they are dead and don’t work. Highlife will never get my business again, my brother felt like they were playing him because he is deaf and then to not take back the products you sold broken and wrong?? Absolutely horrible. This place has gone so down hill since Heather left being manager. Do not give them your business.

All the staff here is very helpful and this is my go-to store for my Kratom as its very high quality

Alex was very knowledgeable about the products I asked about and definitely aimed towards customer satisfaction. I visit the store often and Ive never had a bad experience. Products are great and staff is amazing!!!

Went in and bought three disposables and one of them didn’t work still have receipt and all wrappers and box called the next day not even 24 hrs and will not exchange. Very disappointed.

Q looked out great service

The selection is not as big as other smoke shops, but the staff is amazing and the place has a nice vibe to it. Definitely recommend.

This used to be my go-to headshop, with amazing staff that knew what they were selling and a cool selection. The past 6 or 7 months I see they have new people and maybe new management and it’s a mess. I’ve been sold the wrong coils and e liquid four times and now it’s to the point where I have to double check before I pay. Because even if the employees grabs the wrong thing you asked for, they still won’t let you exchange. These kids don’t know anything about vaping and it’s to the point where I have to get my vape supplies elsewhere. You already charge high prices, and you continually sell customers the wrong merchandise, and won’t let them EXCHANGE THEM for what they originally needed? What a joke. Train your staff better.

Brittany was SO incredibly helpful today when I went to find something for pain relief after multiple hip surgeries and a lower back injury. I ended up buying two types of Kratom to try, the Bumble Bee brands of the Red Maengda and the Bali Gold. 40 capsules in each bag and only $9.99 each. I’ve taken them today, as she instructed I should, and I definitely can tell some relief.I highly recommend High Life - they are knowledgeable and don’t try to force expensive sales on you just for the sake of making a sale. They truly care about their customers needs and will help in any way possible.

I love smoke shops to begin with, but these guys arent just chill. Theyre friendly and love talking about their products. It looks sketchy from the outside, but its bright and cheery inside.

Great service and airways have what Im looking for

I love this place! The staff are AWLAYS friendly and super helpful!

Went in showed them the device I had and they sold me the incorrect coilWent back and they did not have the coil that fit my device even know I bought it there just the week b4Also asked if they had a particular itemThey said no but as I looked in the case there it wasThey made me feel like I was bothering themThere is a vape store on every corner they better step it up they have lost my business

Holy hell! Called here because I couldnt find Novo 2s anywhere and they had an overstock of them. The prices are amazing here. The reg price for a Novo2 device is about half what it is elsewhere. Juice is also the cheapest Ive found. 14.99 and 16 were avg salt prices which is internet price! Ive found a new favorite shop!!!

Absolutely best staff, best service, and best products. I always leave with a little something, in addition to the reason I went there. Just a funky store with a great vibe.

The only shop I go to! They have the best prices in town, and a great variety of juices and disposables, decent glass selection, and lots of choices in kratom too.

Awesome experience as always. Staff is amazing. Need something last minute today and barely made it before closing time. Still treated kindly not rushed and given the review discount even though I left my phone in the car!! Keep it up!!

The staff is very chill and they have good prices on stuff.

Great customer service! I walked in, there was at least seven other people in the facility when I got there and as soon as I walked up to any counter I had someone come up right away and say they would be right with me with a beautiful smile on their face and then maybe 30 seconds later I had their help!!! I asked to wicked two different things they gave me their honest opinion of the two different items and brought up great suggestions! Thank you I finally have a water pipe I enjoy!!!

Staff told me to try my new disposable vapes off the to side so I did and one didn’t work immediately after buying it but since I stepped outside to get away from everyone they wouldn’t switch it out due to store policy.

The guys in the store are so friendly and helpful. They talk to you like youre an old friend! Ill definitely keep coming back!

Staff is great! Following all safety precautions to the letter! I get in and out with what I need in just a few minutes!

Staff gave excellent service. Went for my son, didnt know the answers about what I was supposed to get, helped me sort it out and was all the correct items!

Friendly service

Ive been going in this location for a while now. Melissa is amazing and super helpful. The staff as a whole are very knowledgeable and helpful. I love this location. Keep up the good work guys.

Plainly ask for one item & received completely different coil then was hassled over trying to return & replace for what I asked & paid for...

Best place to go get vaping items an glass items from best customer service around they make you feel welcome as soon as you walk in

So thankful for Melissa helping me find the perfect water pipe. The entire crew were energetic and helpful individuals. Will certainly be back soon!

Dave was great! He helped us find exactly what we were looking for. Gave us great recommendations. We will definitely be back!

They were super rude, and their flower is trash. It was all shake, and their pipes break really easily. I would give zero stars if possible.

Great service and great quality vapes would 10/10 recommend. Lauren was the best help I’ve had. So far

Friendly staff and definitely know their stuff! Made my purchasing experience, easy and enjoyable! Cant wait to go back!! Thanks Lauren!

Staff are awesome! They help you with everything you need and take time to explain all of your questions. I even got CBD dog treats for my dog that gets scared when my message tone on phone goes off no matter what I changed it too. 1st day she still avoided me. Today she will get in my lap. Several employees personally recommended them and they were right!! I found my store!!

From a five star review a year ago, to not ever going back. they gave me the wrong juice and wouldnt make it right. recommend you shopping elsewhere!!!!

The staff are very knowledgeable and friendly. The shop is always really busy, but they take the time to answer every customers questions.

Friendly and helpful staff.

Very rude people. If they arent pressuring you to buy things you dont want. Or needThey totally ignore you. Ive went a few times and they are rude every time. They arent professional at all. I wouldnt recommend. Also check your receipt because they over charge at times. And they never put your items in a bag which irritates the mess outta me...

My husband forgot his drivers license so they wouldnt sell to him which is fine. But, they didnt ID the other customer. You should ID everyone!!!

Popular place, but not worth the hassle. The wait to talk to anyone behind the counter took forever, but it felt like I was bothering the sales person when I finally did. Not to mention that what I came in for was way over priced. Do more research on vaping equipment, including getting a feel for pricing before you go to a brick and mortar store.

Always have great customer service and always have what im looking for in stock

Highlife is always my go to! The staff is always so friendly and helpful. Melissa is so sweet and always goes out of her way to help get exactly what I need!!

Great staff and great products! Best hookah supplys around! Everywhere else is way more expensive. The staff is very knowledgeable and friendly! Love every one of them. I Will always go there. :-)

I absolutely love this place great people wonderfulservuce come here for all your smokers needs

Love the staff! Very helpful and nice

They seem like they didnt care if I was in there buying anything or not. Sold the wrong product as advertised and want even exchange it. Would not recommend. Be careful what you buy here because the bottle will have totally different product in it.

David was the best so helpful and made sure we got the best for our money! Thank u high life!

Absolutely love this place! Very friendly and helpful staff.

Great selection, David was very helpful and knowledgeable. I highly recommend the products, great prices.

Knowledge staff, friendly and helpful, average prices.

1st time in. Very friendly and helpful. Nice selection of products.

Lauren was a great associate today, i open the door and was immediately greeted by lauren and i am satisfied with her help and determination to find what i was looking for

The staff is always friendly!! Katelynn is my girl and Heathers the best too. Great variety and awesome prices.

Really nice staff and Britney help me out on choosing what I need it big help !!

Great selection! Dave, TJ, and Heather were very knowledgeable and helpful. Worth a look for sure.

The ladies working there were very friendly. The prices were reasonable for the most part. Id recommend the store to anyone.

Been shopping here for years and is where i get 90% of all my vape supplies considering they have pretty much the best prices around and my guy TJ there always gives me the look out and shows me all of the newest gear and products that they have at the time and tells me whats worth spending my hard earned $ on and to me customer service like that is unrivalled in the vape/smoke industry along with great pricing. I can promise you it is definitely worth your time for you to stop in or drop by and check out what they have....you may even be surprised

This location in Gastonia is particularly my favorite. The staff is always friendly, very helpful, down to earth, & kind to everyone. I womt shop at any other high life. The phone service isnt that great but they do their jobs well & get things done in a timely & orderly fashion. I love these guys

Dave to the rescue!!! Although T.J. is my fav, he was off today but Dave saved one the the “newbies” from losing my business. It pays to be NICE!! I love this place!! HIGHly recommended 🤟🏼😋

Good place for cbd but vapes are a little high

Best customer service I have ever received very nice and friendly people. Melissa made sure I got everything I needed. Thank you.

So friendly love the vibes!!

Friendly staff, great prices! HIGHly recommend!

Excellent customer service & always have what you need

David was really helpful and heather gave an excellent customer service and met all my needs and i highly suggest checking them out.

The staff here are very informative about the products and it has all the atmosphere one would expect from a well established smoke shop.

Great customer service. My husband talks to the guy about football

Great place for kratom you get to knoe them on personal level there TJ. Heather. Melissa. All great.

Miss. Melissa was very help she was very sweet and gave us a lot of good information thank you so much.

The atmosphere in there is welcoming. They make you feel welcomed and are knowledgeable of their products. Also have a very wide range of products and rotate them weekly.

They was two people there a older gentleman and a younger they were nice and knew what they were talking about two girls that was there they act like they were so out of their head that they didnt you know theyre there but they do have a pretty good selection

This place is FRICKIN AWESOME. The guys and gals that work here are FANTASTIC. Love the juice selection, the friendly atmosphere and just all round pleasant place. My FAV in Gastonia. Keep up the great service guys.

I enjoyed the vast product selection and awesome glass choices at this location. The employees are nice and willing to help. Go Heather!

Great service & prices!! Will recommend

The man that helped was very informative an polite I will be. Coming back thanks

I really liked how the staff helped me out today very good staff very informative!!!

Very nice staff and good customer service Melissa was a huge help helping me find what I need

They were very helpful in picking out a good vape for me and showed me how to work it properly. They were very patient as well and helped me fix it. Ill definitely be going back!

Great Store, Friendly Staff Especially Melissa & Travis ! Always scone Here For Any High Life Needs

Nice place.the employees were not rude like the people at Buddhas bazaar.

Love this store! Great sales people and good prices. An sometimes live Reggae artist performance outside in the front of the store.