This store can have my whole paycheck and no regrets!They have great stuff with amazing quality. Anything you need from Tennis Balls to Nike sweats! Love shopping here!
Terence was AMAZING. He had the best customer ive had in a long time. Was very knowledgeable helped me out alot and saved me money. Will forever be a shopper at academy sports in Gastonia. Very pleased shopper.
Stopped by on 9/30/21 to pick up a few things. Staff was friendly and I was able.to find what I was looking for fairly quickly.Nice to see they had some weight lifting equipment back in stick.I look forward to returning.
Very Good ! Found everything we needed in the correct sizes. Thanks ...
We shop(ed) here quite regularly. Around 3 times a week as well as purchasing firearms, kayaks, etc. This was our store. We went to South Carolina (Cabelas) to purchase a firearm and have it transferred here, because again-this is our store. We werent quoted, but told outright it was a $25 transfer fee. We originally decided not to get it for the fee alone but changed our minds. We were told that if you asked nicely they could wave the fee. Fantastic! 2 days later theyre telling us its a 40$ fee and NO they will not honor what we were told nor wave the fee. It was nice knowing you Academy, well stick with driving an hour out of the way to go to SC.
They where so nice and made sure you was pleased with your purchases
One of my favorite stores! Sometimes I just browse and an associate will ask if you need any help, then respectfully let you look around. Great selection of running and walking shoes, flip flops and outdoor items. Great location and never a long wait at the register!
Actually found some ammo here! Not a great price, but certainly not the worst that I have paid. Staff is always friendly and helpful.
If I could rate this place a zero, I would! I went to return a item, in the wrong place. I did not know it was the wrong place. There was two people in the place I was, they did not even tend to recognize me, or help me. They sat there on their phone not doing anything. I then went to the self check-out line, and returned my item. It is unprofessional to not help anyone, your a ‘worker’ so do your job, & work.
If you don’t honor your first responders when they have coupons that’s very sad I do like some of the things this stores offers but it’s not like @ 10%coupon is going to break you for fire of police officers it’s like the manager wasn’t even trying to offer good customer service to the customers. Sorry to say but Melissa your customer service skills are horrible the customer is not always right but there is a right way to treat people and talk to them. I thank god my husband is a firefighter and I stand up for our first responders and I thank the man upstairs that I’m a better person today than I was years ago bc I was so mad I could have came across the counter with how you was treating us over a 10 percent off coupons come on do better!!!!!
Pick up service was fast and easy! I ordered online. Within minutes of placing my order, I was notified that it was ready! I ordered on a Saturday. The parking lot was crowded. I was so happy my order was fulfilled so quickly!
Big place! Had just about everything. From basketball, football, baseball to outdoor camping supplies to tents to guns to archery to clothing and shoes to work boots. Helpful options for delivery of big bulky items and also offer other options like assembling your purchase like basketball hoops although delivery does seem a tad bit expensive but it is available. Definitely check them out. But I still like the family owned local sports store we have.
Excellent customer service, cashier Ben friendly every time I shop there. Jennifer, Store Manager, always takes the time to listen to customer concerns or compliments.
Overall decent experience in the gun shop area. They needed more help because there were alot of people wanting assistance. I will go back and try again. Staff was nice.
Very helpful fast friendly service reasonable prices
I love this place and if you are looking for ammo this is the place. They get new shipments in Monday Wednesday and Friday.
Great customer service! I purchased a pair of adidas shoes one month ago from the Gastonia location. I’ve hardly worn them since then and today the lace loops broke off (stitching & glue failed). Adidas customer service shrugged me off and said return them. I brought them back to this store assuming they would make it right based on the manufactures suggestion. At first I was given a little resistance since their return policy does not cover worn items. I suppose that’s fair but needless to say I was frustrated that basically new shoes failed. After some back & forth with a couple store associates I was taken care of. Big thank you to Quiara who made things right. I bought another pair of shoes and several other items before leaving.
Great options and sales on sports equipment, water activities items,and guns. Clothing included but often limit sizes.
Had my favorite exercise bra. And a great price&colors. I bought 5.
Wait 15 min in line to get blown off by manger at customer service. Want to ask about ordering a $600 grill, but $ does not matter to the store. Love to hear from corporate about this issue.
They had an awesome shoe sale going on, we picked up $50 Shoes already on sale with an additional 30% off. We paid $20 for them!
Great place for name brand clothes & shoes
I got line put on 4 rods and the employees were nice. It took about 20 minutes to get someone to help me though.
Just in the store. Waiting to look at a firearm. Stood there at least 10 min while a clerk was helping another customer, no problem. Another customer walk into the area and a 2nd store clerk appeared and started helping the person that came in after me, ok simple oversight. At least another 10 min go by and another customer walk in and another store clerk (3rd) start helping the 3rd customer. The entire time I was in the store standing at the counter, not one clerk acknowledged that I was there. Not my 1st bad experience in this store. This particular store just suck.
Pros- They have a lot of mainstream stuff.Cons- Nobody to help you or to ring up your purchase.
My guys love it...,They get all their hunting needs there.
Helpful store associates. Good store and inventory selection.
Nice place to find hats FOR SURE! We bought about 6 hats all for $4.99!!! They werent brand names, but they are PERFECT for the gym!
Great variety of items, every associate that I came into contact were very helpful, especially Mellissa.
Very nice employees and a nice store. I will definitely shop at this store again.
Enjoy this place Everytime we go
Great clean place very nice people
Found what I was looking for at great deal. Fast courteous service.
This place is awesome! Helped me find what I needed and loaded it in the car for me!! Thanks yall. I will definitely be back to shop here for sure!!!!
Clean store. Friendly service.
I ordered some basketballs online for in store pick up. I did receive an email that everything I ordered was not available but didnt clarify what. I really didnt know what to expect when I went in.When I got there the girl behind the counter wasnt very helpful.I was just disappointed for some reason. Not sure what I expected. Thd next time I will just order from Amazon. They had what I need and will deliver it directly to my door for the same price.
Well stocked. Great prices. Excellent customer service.
Good sale. Nice employees
An exceptionally helpful associate made my shopping experience very enjoyable.
Only place we could find a bike for our son so it gets 5 stars!
It was good. 🤠🇨🇱🇺🇸
Usually know what Im looking for and its usually there. Except 9mm ammo but thats gone everywhere.
I just wanted to reach out to give recognition to David Bishop, the Manager at the Gastonia NC store. We ordered a bike online to pick up in store a few weeks ago. When we got to the store, the wrong bike was waiting for us. My son was crushed! On top of that, the first associate I talked to basically told us that we were out of luck.David dug looked through the warehouse and found the correct bike. It was mislabeled, but he was able to get it figured out. He got it set up for us be the next day, and when we arrived, he had tied ribbons and a Happy Birthday balloon to the bike, and gave us gift card for our troubles. He truly went above and beyond to make it right!
You will get all your sports needs met here. Open and full of inventory
My son and I love this place. It gets me for 100 dollars Everytime we go like a kid in a candy store
They had what I needed but not one employee ask if I need help.
Great place to find what you need. I found a great selection of bike helmet for my kids. Great and friendly staff.
Necessary stop for sporting goods, but very little options for baseball cleats out of spring season. If your kid plays fall baseball guess youll have to order online
A nice variety of sporting equipment
Most poorly stocked academy Ive ever been too. Customer service needs some work too.
Hubbys favorite place to shop...Well one of them
Awesome selection. Great prices.
I love this store. Its significantly bigger than the Rock Hill store. My favorite department is the fishing and they carry some of the mid range rods and reels.
A good inventory and a helpful staff.
Great, friendly, helpful associates!! Clean and organized store!!!
Good selection. People have always been helpful.
Not bad on prices, depending what you are looking for. Employees are nice and helpful as well.
Had a great selection of womens tennis shoes
Located in an easy to access area, great selection on sports gear and apparel. Staff are very helpful! Will return for all of my sporting needs.
Nice store. Lots of nice things. Always spending too much money here. Cant help it. I know Ill be back before too long.
Very nice store for sports can be alittle pricey but still if theres something you need they have it and good clothes
Good prices and really good service ! Will be back soon !
I love to visit this place it has good clothes,shoes, ect.For the whole family .
Good prices and friendly staff. Good selection of goods and well stocked.
The store is huge and has anything you need
I like what they sale Waze in Waze out
Great store Very nice
Good atmosphere. Good prices. Cashier was friendly
Great selection of clothes I like to wear
First time at this one but will definitely go back. Everyone was friendly and very professional. Greeted as we walked in and we asked for the department we needed and was given the correct area to go to. Awesome experience!!
Found what we needed, other stores in sre did not have, nice clean and organized store.
Store is so clean with lots of options
Nice store. Anything sports. A somewhat over priced!
They have everything you could possibly need for anything to do with outdoors or sports. Staff is more than helpful and knowledgeable about products. They have a large selection in weapons such as shotguns handguns and rifles also they have paintball airsoft crossbows and things of the sort.
Great selection and price. Really crowded though.
Wow, they had a little bit of ammo! Nice clean store too.
Staff is friendly and very helpful. Store is organized and clean. Easy to find what youre looking for. This is a good sporting store to shop. Like anywhere some prices are great some not but you can always shop around and compare prices. They also price match which is great. For the most part its still a good place to shop. I would definitely go back and recommend to others.
Friendly professional staff
Great great great. Managers are great they dont mind helping 😊😂 you. Greatest
The worst curbside pickup i called 7 times no answer.Thank you Nancy for getting my items she seen me sitting waiting in my car and got my items for me.
Thank you Logan for great customer service!! Something that lacks so much in today’s world and you went above and beyond!! Give the man a raise
Under impressed with Ammo selection, and price
If you need it quick and cant wait for it to be shipped heres the place to go.
Looking for bicycle but all they had was small kids. No purchases.
Well I went in looking for a Fathers Day present. Man they were busy. One thing you can always say about Academy sports. They seem to have very knowledgeable people. What so many times you go into establishments. And people act like they dont want to help you. As I was walking to the back of the store there was 3 people that ask how I was doing and if I needed any help. And you can tell that that was real. found what I was looking for. Hey this place was busy Also. Check out lines moved very quickly. It was a great experience.
Cool apparel, good prices.
Good selection. Best prices.
One of the worst places to call. I was left on hold so long I had to hang up. Horrible customer service will take my money elsewhere.
Always enjoying coming into the store to see what they have.
Nice offering for most all sports
In store has a strong selection, nice to see in the digital age. Prices and selection good on all platforms
Has a lot of inventory, prices are little high. Usually have to wait for a register before you can move to area to be checked out.
Is always neat and the associate was very helpful and saved me a lot of time waiting in a line for something they didnt have
Most definitely have a lot of hunting and fishing products,a little higher priced than Id like.except 12 gauge ammo.
I like the way this store is laid out better than the usual one I go to. It also seemed cleaner.