Dropped car off on Friday night. When owner arrived Saturday morning he was very courteous and professional. Said he would help us get our problem fixed. He called a little later after diagnosing the issue and offered a couple of options and we accepted one. As we were staying further away he offered to stay after hours if we were going to be late (which was not necessary) once repair was made. Highly recommended this shop and give the owner many thanks for getting this done on a weekend.
The staff is extremely professional and friendly! I will definitely use them again for all of my automotive repairs!!
Needed a wheel bearing replaced. They were very helpful and did a great replacing it.
I have gotten to get to know the owner quite well over the past 4 years. The gentleman is considerate of all his customers, listening to really understand and is always straight forward with how he can help.Its been a real pleasure for me getting to know him. I would recommend Harry to anyone. Just a sincerely honest man who works with a purpose and is always respectful with his words. Go to Glen Park Auto Works, or Millers Brake and Muffler. You will be glad you read my long however amazingly truthful review.
Lady at the front desk is wonderful! But had my car towed to the lot and they were understaffed. Got my truck back after several days of postponing. The second time I had work done, they returned my car, but I spent over 500 for an alternator in an 07. Felt pricey, but seems like good work.
Awesome customer service I I’ll be returning for more service
Do not go here if you really want to spend a lot of money and have rude as obnoxious people tell you whats wrong with your vehicle when you already know whats wrong better yet even tell you somethings wrong with nothings even wrong please dont even go here
Ive used this auto shop twice so far and never want to go anywhere else again. They were kind enough to work around my work schedule. I was quoted a fair price for my car. I got brakes and rotors, a tune up, and a transmission leak was sealed.The second time I needed a battery because my car died near the shop. I dropped my keys off and was able to call them and was told it would be taken care of! Way to go in an emergency! Not to mention, the young lady that does reception has the best customer service skills!
Tl;dr: horrible customer service, scam pricingI paid Glen Park $25 for an estimate and had an awful experience. I was quoted at about $730... The mechanic was not even available to answer my questions, he just went to the next customer.I asked for a written estimate and the lady said that was not necessary since all the information was stored on file. I was not provided any information about warranty, part cost, or labor cost. So, I called back the next day asking for more information to which she said she would call me back. Never received a call back.I called back again a few days later asking about the estimate once again and was told she would get back to me. I still have not received any call back.I was forced to go another shop and was quoted $300 where the mechanic actually answered my questions. This place is a rip off. Avoid at all cost.
Fred was amazing. I would give 10 stars if I can. He repaired my brakes and rotors, the service was great. I had a great experience so if youre looking for a great deal this is your place.
I have been coming to get my car serviced here for years. I found that the mechanic was very detail in his description of required services needed. Mainly very honest and his prices were always reasonable. This shop always worked quickly to get your car up and running. I highly recommend this shop for your auto repairs.
Great place with really fair pricing. They do the job right the first time and is always transparent about what they are doing and why its important. I definitely recommend anyone who has a auto issues to go here before you make your decision.
This is an awesome place to bring your vehicle for repairs. The customer service is excellent, reasonable prices, its clean and they will take very good care of you. They know what their doing and I recommend this place to everyone. No pressure from them and are straight forward with you on your mechanical needs.
I had 2 slow leaks on my tires and needed an oil change. I ended up needing a tire. My tire was not in stock in the facility and I was leaving town in 48 hrs. They got a tire ordered in got me all fixed up within 24 hrs.
I brought both of my vehicles in about three days apart. And they had me in and out of there in about 15 minutes, both times. May I also add for reasonable prices. Great job Glen Park Autoworks. 👍
Excellent customer service!!!! I came in at 12:45p and it’s 1:13p my car is already finished!! OMG BEST PLACE to get your car serviced they are super fast and very friendly. I will continue to come here NO WHERE ELSE!! GREAT JOB YOU GUYS!!!!!!!!!
This shop provides excellent professional service. All diagnostics performed were discussed and solutions were offered. All work was performed and the repairs were completed as promised. The work estimate was discussed and repairs were completed at the price discussed. Their business hours worked well with my schedule.
Get place to take you’re car to if you need repairs they are very professional and very clean and neat business not long wait time either
Mr. Fred always serve with patience. He is also great at addressing my concerns for safety.
I would like to thank them for being so understanding and professional.even though I was a little impatient,, overall they are a great place to take your vehicle..
These guys were friendly and got the part we wanted quickly just as they promised. It was such a pleasure doing business with no excuses.
Service always good
If its not an oil change or fixing a flat steer clear, had my car 4 months to change out an ECM, wouldnt return calls, texts or Emails and I wasnt calling all the time, they let lady running the office take all the heat(she was professional). 3 and a half months and $600 later plus a missing wheel cap. The job wasnt satisfactory. And needless to say I got no response after they got my cash, Im sure that they have a retort all I can say think twice
My car couldn’t pass the emissions I took my car to glen park auto thanks to you all my car has passed the emissions my car drives so smooth now runs very great they really take the time to out and figured out why it wouldn’t pass very clean and neat very professional business
The mechanics at G. P. AutoWorks do great work. They are both knowledgeable, and thorough.After going to them once, I haven’t been to another shop. Why would I?
Great customer service. Kind and respectful
The best experience I have ever had dealing with an auto repair shop.
Went to Glen Park Auto for a tire patch, oil change, and brake light repair. Fred was very helpful. I had the expectation of getting my car the next day but he finished the same day I dropped it off. Couldn’t have asked for better efficiency.
I found Glen Park Autoworks to be competitive inkeeping repair cost low. I have no complaints aboutmy overall experience there. I had major work done,and I will return.
Fred really helped me get my jeep running. I really appreciate them over there they helped me when I didnt have it. They have my loyalty
My car was in their care and and it was stolen. The service is terrible.
These guys fixed my water pump leak and replaced my serpentine belt.Great work at a fair price completed in a timely manner!Thank you
Everyone was professional. I am definitely happy with the price of tires that was put on my car. I look forward to going back to get the other two tires taken care of.
Very professional company. Did a really great job on my vehicles. I recommend this shop for all.
Great owner, Did everything to get my car up and going for me. Great prices and does very great work! Also is very honest about whats wrong on your car and wont charge you for random things you dont need! Definitely reccomend getting your vehicle fixed here
Very professional staff, I took my vehicle there several times. Never was disappointed with the job done or the price. You guys rock!
Awesome work, definitely will be taking my car back to Fred and his team!!! if you have any car trouble let Fred and his team take a look at it! Thanks!!!
Thought it was a honest place until I took my car to get a full diagnostic some where else and was told that I needed a alignment and tire rods when I asked Fred (Nee manager) did I needed tire rods when he did my alignment and he stated no. So he did my alignment and my car was still shaking and still steering off in another directions and then comes to find out when I brought two tires they have one tire on backwards. My car is worse than before. Not to mentioned it took him about 12 hours to do an alignment then I had to bring it back another day and additional 10 hours. Smh. Never again
Their pricing and service have consistently surpassed my expectations. Very friendly, professional staff.
Short, sweet, and simple, about almost 2 weeks ago driving past i went in to price (niiiice) and yesterday 12/17/18 i called at 1:30 p.m. i was there by 2:30 p.m. i was out by 4:00 p.m. i got front and back brakes done i felt very comfy there the staff was very friendly and wen i left there i put DaDeal (my car) on the expressway to test my new brake job and i have no worries great job guys❤ and thank you so much again!
I like it that my car was serviced by professionals and is now functioning very well. These mechanics yearn to make their customers satisfied rather than being greed for money. Highly recommended!
They did a excellent job on my car, wait wasn’t long and fixed my car in timely manner! Clean place they have excellent customer service!
Whenever In Need Of Your Vehicle need repairing I Recommend Glen Part Autos(ask for Fred)The Best Place To Go and He will get the Job Done!!!!
Courteous & quick. Very pleasant. This is a small neighborhood business. Been bringing my cars here for 10 plus years.
Love the staff.. The only shop I’ll bring any car I own to.
Very customer-based. Was there in an emergency situation, and the mechanics there took care of my car based on what was best for me in the situation. Also, very appreciative that they were open on a Sunday!
I appreciate all the work that was done on my the vehicle. Thumbs up to Fred and his crew!!!
Great and honest owner and workers! great prices and doesnt make you purchase unnecessary things for your car, just the stuff you need!
Excellent experiences each time I come here....very convient for me that they are open on Sundays. Great customer service!
Excellent great customer service, clean neat friendly environment I got my car fixed and I haven’t had a problem since thank you so much!
One of the best kept secrets in Northwest IN. Quick responses timely leadership Wow.
Great service, they had my car up and running in no time, friendly and environment love the customer service
Great customer service, honest people an great place to get car fixed
I recommend this place great customer service great service to
Crew is super nice, professional, and talented! They know exactly what they are doing!
Great customer service
Great place to get your car fixed
Good work from them they gat my sprinter van done quick since have been calling around everyone trying to let me wait for weeks but they gat it done in hrs good job guys
Not to many places open on Sundays, the owner was there knowledgeable and friendly he did a complete check of my brake system and gave me many options far as what I need he didn’t try tonsale me things I didn’t need ! He has a brake special $79.99 life time warranty with ceramic pads and he offer more coupons on there website
Great and speedy service .. I recommend it everyone ..
Good and fast serves... Been going for over 10 years
Every time i go i always get great service.
Great customer service!!! Works with you and has fast service!!! Highly recommended!!!
Great service and affordable
I highly recommend this place, great service
Awesome and has excellent prices
Awesome work very professional an very frendily
They stand behind their work
The repairmen are great.
The owner Fred fix or istalled my new light bulb connector on my low head beam.
I recommend this establishment to everyone
Great work,fair prices
Great professional service
Shady business be careful
Went in for a plug for my tire
Good Work!
Great service always
Great service!
Fun
Bad business
Great Work!!!!!